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Humphrey & Crockett Ltd
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About
Humphrey & Crockett Ltd are a plumbing and heating company based in Andover, Hampshire.
Established in 2010 we serve Andover, Southampton, Salisbury and Winchester as well as most of Hampshire, Wiltshire and Berkshire.
We cater for the needs of those wanting installation and maintenance of home heating. Anything from a wood burner and fireplace to a full heating system. We offer full heat losses and reports, system design, eco energy assessments and the boiler upgrade scheme (BUS) including £7,500 toward a heat pump installation.
We are an MCS certified business and strike the balance of quality installation , efficiency and cost effectiveness of giving the customer a warm comfortable home
Our years of experience, accredited training and high professional standards are put into every job we undertake for every customer we see. This allows us to offer an after care service that will give you the piece of mind that will continue well after the install.
What we do
Fireplace and stove installers
- Electric Fires
Chimney Sweeps
- Chimney Repair
Renewable energy
- Biomass
- Air source heat pumps
- Ground source heat pumps
- Home energy analysis
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Gas installers
Boiler, central heating and gas engineers
More Services
- wood burners
- wood stoves
- twin wall system
- false chimneys
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.8
74 reviews
Recommended
Recommended
by 97% of customers
Sort by
Excellent log burner installation
Customer Service
Quality
Value
Very impressed with the opening up our fireplace and the installation of the log burner. A swift response to my initial request for a quote swayed me towards this company and I'm glad that it did. The visit to the showroom was very informative and Bill helped us to choose a stove that is ecodesign ready. The range of accessories on show (hearth, beam etc) also allowed us to create an aesthetically pleasing feature for our living room at a very reasonable price. The team installing the stove were punctual and started work exactly on time. They were polite, friendly and, most impressively, very tidy. The work only took 2 days to complete which was great. The team were knowledgeable and we felt guided and supported throughout the whole process (perfect as this is the first time we have ever owned a log burner). We would definitely use this company again and would happily recommend them to friends and neighbours.
Richard, Wiltshire
, work completed
Recommended
Efficient
Customer Service
Quality
Value
Excellent, clean and efficient. Would highly recommend.
Colin, Hampshire
, work completed
Recommended
Superb Job
Customer Service
Quality
Value
Appointment was at 08:30. They arrived on the dot and introduced themselves. Explained what order they were going to work and proceeded. The job had a couple of problems but the two chaps over came them with a smile. They were so clean and tidy, I asked them to come back and clean the rest of my house. I cannot believe they cleaned the chimney breast out and no mess what so ever. Very professional in all aspects and I was impressed. I would recommend them to everybody.
Rachel, Wiltshire
, work completed
Recommended
Air vent install and chimney sweep
Customer Service
Quality
Value
Moving house and stressful time. Needed a service and sweep of my log burner. Contacted Humphrey and Crockett, they sent a quote and booked me in. As an urgent job request they call me back to say they’d had a cancellation would I like the earlier time, perfect!. It was found at the service that we didn’t have an air brick which meant we couldn’t safely use the log burner. I got back onto phone and they dealt with my request quickly and professionally. We’ve seen 3 engineers from the company and all very experienced and professional, cleaned up after them wouldn’t have known they’d been here!. The whole experience with Humphrey and Crockett was first class, would highly recommend them.
Customer in Hampshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We are extremely pleased that we found Humphrey & Crockett. From our first meeting with Bill when he came to quote through to fitting the service was first rate. We had already bought a stove from Ebay but this was no problem. Bill noticed that we did not have the collar so ordered one in, Sam and Michael turned up on the given date and were very polite and friendly. The job was quite difficult as getting the liner in proved to be a struggle. They worked extremely hard all the while still happy. They fitted a new Riven Slate hearth and the woodburner and gave me a very good lesson in how to use it. I cannot thank them enough. I would happily recommend Humphrey and Crockett to anyone.
Customer in Hampshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
The stove has only just been fitted. They were very professional. Kept everything clean and tidy and went through everything we needed to know, very polite.
Kenneth, Wiltshire
, work completed
Recommended
Great job. Thank you.
Customer Service
Quality
Value
Competitive quote, arrived on time. Very knowledgeable & did a fantastic job. Polite staff who tidied up after themselves. What more can I say. Very happy.
Michele, Hampshire
, work completed
Recommended
Professional and honest.
Customer Service
Quality
Value
I had a chimney liner installed and a Rayburn serviced. Sam and Adam were the two main installers and did a great job. They were very friendly and professional keeping me completely informed on how things were going. No mess was left and the job was completed on time and exactly as quoted. Will definitely use again.
Richard, Hampshire
, work completed
Recommended
Fitting electrical boiler to work alongside solid-fuel
Customer Service
Quality
Value
We have been running a solid-fuel heating system for the past 40 years. We wanted to keep this going, but add an electrical boiler to the system. Humphrey and Crockett were recommended to us by the manufacturer of the boiler. They proved to be an excellent company. Care was taken in the discussions concerning the position of the new boiler and the control panel that would enable both systems to work together. They arrived on time and worked very hard, always cheerful and polite. My telephone questions were always answered knowledgeably. They really knew what they were doing, and we now have a fully functioning dual heating system. Thank you Humphrey and Crockett!
Customer in West Berkshire
, work completed
Quick work
Customer Service
Quality
Value
The company responded quickly to my inquiry, visiting within two days to survey the job. Paul offered advice on managing the leaking water main whilst the replacement part was ordered. The new items were installed without delay. The work was completed thoroughly and quickly and the area cleaned. We are very pleased with the speed of response and the quality of service and installation.
Nigel, Hampshire
, work completed
Recommended