Ian and Marc Riddex Gas Services

Great customer service. Immediate response. Given time slot for the job the following day, arrived as said, great communication. Very professional, friendly and explained everything, carried out the job to perfection. Reassured me to contact should I have any issues. I would highly recommend this company to anyone.

Gas service and radiator replacement. Marc was very responsive to my messages and arranged a replacement radiator to match my existing design and size. He arrived on time and replaced my radiator with no fuss, removing the old radiator and discarding of it for me. During the same visit he also serviced my boiler and other gas appliances. Marc was friendly and straightforward throughout, answering all my questions. At the end of his visit he cleared away all rubbish, materials and tools. I received an invoice promptly after the service and upon payment immediately received my gas safety certificate. Overall a very smooth service, and would definitely use again.

Marc carried out a boiler service for me at very short notice as part of my house sale. He offered a fair price and worked around my schedule which was much appreciated. Very pleased with the service and intend to use Marc for my annual boiler maintenance from now on.

He was very quickly to come as we had an emergency with our boiler, very professional and fair priced.

I had previously used this company to install a new boiler and was very pleased with the service provided, so had no hesitation in using them again. They installed two new radiator temperature control valves which involved a pipework modification, and resealed a slightly leaking radiator. The final job is excellent, and Marc was extremely courteous and helpful throughout his visit. I will definitely use Ian and Marc Riddex Heating services again if required. I highly recommend them.

Ian & Marc installed a new boiler and flushed out our heating system now we have almost instant heating and hot water. Great work and no mess left behind.

Our old church heating system was replaced by Ian and Marc. They treated our property with respect and throughout they conducted themselves in a truly professional and polite manner. They took great care in making sure all work carried out was of the highest standard. Honest and trustworthy workers.

Marc and Ian came to the rescue when my Dad's boiler played up during the Covid crisis and as the weather was starting to get colder. Respectful and kindly workers, tidy and efficient, quick and trustworthy. Took a big load off my mind. Sorted it all out with minimum fuss and maximum safety. I'm very grateful.

Ian and Mark replaced old boiler with new Bosch boiler, radiator, Bosch Easy Control and thermostats and power flushing complete heating system. All of this was completed efficiently and with care leaving the premises clean and tidy including removing old boiler and rubbish. Although not the cheapest Quote I received they kept to there estimate and were very helpful as the control facility I required was unusual nothing was too much bother for them. I would not hesitate to recommend them and will use them for servicing etc in the future

Whilst I was working abroad our boiler failed, leaving the family with no hot water, after a few online searches we came across Ian’s website. After a long distance phone call Ian very quickly came out and checked the problem, he advised that the best course of a action was a new boiler. Due to family work commitments access could have been an issue however we were so reassured by our conversations that we arrange to leave keys, giving him access to complete the work. Ian and Mark arranged to come out within a few days and carried out the boiler replacement. Ian arranged a follow up visit during an evening to show our family how to operate the new boiler and thermostat. Fantastic, honest, efficient service with the backing of 10 year boiler guarantee as accredited Worcester Bosh installer. I would not hesitate to recommend Their services and they will be my first call in the future for any heating or plumbing issues.