Ian and Marc Riddex Gas Services

We had 2 estimates for the job. The opposition failed to mention that the boiler they quoted for would require additional, larger diameter gas pipework, underfloor, at additional cost. Could have been a nightmare. Ian and Marc Riddex identified this problem and suggested an Ideal boiler (10 year warranty) which would run off the existing pipework. From our acceptance of their estimate it was only a couple of weeks before the new boiler was installed. They arrived on time, were very friendly and professional and had the new boiler up and running by mid afternoon. Part of their service was returning the following week to flush out the whole system of the cleaner put in at the time of installation. They replaced it with a system preservative. They send a reminder when our annual service is due. No hesitation in recommending this family run company. They clearly take great pride in looking after their customers.

Our boiler broke and Marc came out to look at it within a few days. We then decided to get a new boiler and the following week Marc, Ian and William where out fixing it. The customer service was great and the items we fitted well and just a great service overall. Would definitely use them and recommend them to anyone looking for heating/gas work. A great team!

Ian and Marc Riddex were contracted to strip out our old antiquated central heating system and instal a new one. They then went on to completely refurbish our downstairs toilet. All work was carried out to a very high standard in a professional, friendly and tidy manner and we would highly recommend this company. Alasdair & Margaret Breingan (West Kilbride)

Riddex services replaced a gas boiler and thermostat after a month of trying to keep it limping along. The work was scheduled as soon as I decided to replace the boiler. Great communication, very tidy and always reliable.

Great customer service. Immediate response. Given time slot for the job the following day, arrived as said, great communication. Very professional, friendly and explained everything, carried out the job to perfection. Reassured me to contact should I have any issues. I would highly recommend this company to anyone.

Gas service and radiator replacement. Marc was very responsive to my messages and arranged a replacement radiator to match my existing design and size. He arrived on time and replaced my radiator with no fuss, removing the old radiator and discarding of it for me. During the same visit he also serviced my boiler and other gas appliances. Marc was friendly and straightforward throughout, answering all my questions. At the end of his visit he cleared away all rubbish, materials and tools. I received an invoice promptly after the service and upon payment immediately received my gas safety certificate. Overall a very smooth service, and would definitely use again.

Marc carried out a boiler service for me at very short notice as part of my house sale. He offered a fair price and worked around my schedule which was much appreciated. Very pleased with the service and intend to use Marc for my annual boiler maintenance from now on.

He was very quickly to come as we had an emergency with our boiler, very professional and fair priced.

I had previously used this company to install a new boiler and was very pleased with the service provided, so had no hesitation in using them again. They installed two new radiator temperature control valves which involved a pipework modification, and resealed a slightly leaking radiator. The final job is excellent, and Marc was extremely courteous and helpful throughout his visit. I will definitely use Ian and Marc Riddex Heating services again if required. I highly recommend them.

Ian & Marc installed a new boiler and flushed out our heating system now we have almost instant heating and hot water. Great work and no mess left behind.