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Trusted Traders

Ideal Loft Ladders South East (SE) Ltd

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4.8

36 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Here at Ideal Loft Ladders, we create access and space into the biggest and most un-used space in your home. The Loft!!

Ideal Loft Ladders has been running for 8 years.

We have over thirty years' experience within the loft ladder industry your decision to use Ideal Loft Ladders is a wise one.

We offer a wide selection of top quality ladders, flooring solutions, insulation we can completely transform your loft into a safe and secure place to access your storage!

We are 100% committed to giving our customers exceptional service from the first phone call, to the install and then our aftercare. Keeping you constantly in the loop with our automated text and email reminder service.

All of our customers can pay by cash, card or bank transfer and we always leave your home in the condition in which we arrived.

We look forward to hearing from you.

What we do

  • Carpenters

  • Handyman and home maintenance services

  • Builders

  • More Services

    • loft ladder installer
    • loft storage boarding and insulation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
36 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
So pleased with the fitting of my new loft ladder
Customer Service
Quality
Value
I had a new loft ladder and light installed. I was told final price and promised that there would be no extra to pay. I was contacted regularly about my appointment and on the day was sent an email telling me the name of my installer and what time he would be coming. Thomas was on time came to view the area got even he needed for his van and carried out the work properly him and his mate were very courteous and informed me what he was doing . The mess was kept to a minimum they even bought their own hoover and cleaned away any mess that had been made. They gave me a full demonstration of how it worked and watched me to ensure I was doing it right. Thomas left and made sure that if I needed any further help then to call the company. I am so glad I chose this company to do this job for me.
Customer in Greater London Posted on 22/07/2020 , work completed 15/07/2020
Loft ladder installation
Customer Service
Quality
Value
The work team arrived on time (early actually) and after a brief assessment a revised job was agreed, quoted for and accepted and the work proceeded smoothly and finished on time. Overall very satisfied.
Customer in Greater London Posted on 16/07/2020 , work completed 13/07/2020
Great Company! 5*
From the first phone call to the finished product, I was super happy. The team worked professionally and were very tidy. Great service all round. Thanks!
Customer in West Sussex Posted on 20/06/2020 (Reviewer did not use service)
Fast and Friendly
Customer Service
Quality
Value
Installation arranged and booked to take place 2 days after phoning. Two lovely chaps came round and cracked on. They advised that a new loft door wasn’t required so that saved us a bit of money. The ladder is much sturdier than the old one. A happy customer here.
Customer in Greater London Posted on 14/06/2020 , work completed 11/06/2020
Great service. Very professional
Customer Service
Quality
Value
From start to finish the guys at Ideal Loft Ladders, James, Sean and the staff were brilliant. Polite and professional. The work they carried out was installing loftzone store flooring (10m2) with lights and ladder. They arrived on time and did the job within the time they said. They made recommendations and went through all options with me before starting. I was really pleased I picked them. I will be asking them to come back next year to add more of the store floor to extend. Thanks.
Customer in Greater London Posted on 02/06/2020 , work completed 29/05/2020
Speedy, good value, kept informed.
Customer Service
Quality
Value
I have used this company before. I needed rest of the loft boarded so I returned to them. I got a very prompt reply and quick installation date. I was kept informed several times of the job. The fitter came early and completed the work very quickly and thoroughly. Price was fair and didn't change. Would recommend this company without reservations. Thank you.
Customer in Kent Posted on 01/12/2019 , work completed 27/11/2019
Ideal Loft Ladder, yes it was!
Customer Service
Quality
Value
Been thinking about getting a loft ladder for ages. Saw one of their vans on the dog walk which gave me a nudge. Spoke to James on the phone. Very pleasant and professional. He followed up almost immediately by e-mail with confirmation of the prices and date. Peter arrived early on the day of fitting. After confirming where to place the ladder, he cracked on and was finished in around 90 mins. Nice clean job, ladder and new loft hatch/door. Easy to open the door and relatively easy to pull the ladder down using the pole provided. My wife finds it a little more difficult as she is just under 5 ft so there is an argument for a longer pole. Otherwise, Peter left the loft and hall as tidy as before. He too was pleasant and professional and I'm very pleased with the result. Paid by card, e-mail with paid invoice provided immediately. Happy to recommend.
Customer in Greater London Posted on 25/11/2019 , work completed 21/11/2019
Great work boarding loft & topping up insulation
Customer Service
Quality
Value
Great work & service. Good price and no attempts to inflate once on site - despite some tricky aspect they came across in removing a redundant water tank & the planned ladder not fitting (they just took the value off the invoice with no issues - which was fine by me as I know I can get one locally) I initially spoke to James to get the quote and book in fitters; quote received back straight away. On the day, two very polite and hardworking guys turned up a bit late, but that was due to the M25 rather than their timekeeping - they also stayed until the job was finished & done properly, leaving about 7.30/8.00pm. Really pleased with the end result and next time I have an unboarded loft, Ideal Loft Ladders will get my business!
Customer in Greater London Posted on 23/11/2019 , work completed 21/11/2019
A professional job all round
Customer Service
Quality
Value
Prompt, completed on time and done to a high spec. Were also honest about what could and could not be done and the costs involved. A professional job all round
Customer in Greater London Posted on 15/11/2019 , work completed 12/11/2019
Loft ladder
Customer Service
Quality
Value
We had a loft ladder installed, great price and very happy with the work, would definitely recommend.
Karen Posted on 14/11/2019 , work completed 14/10/2019