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Trusted Traders

Ideal Loft Ladders South East (SE) Ltd

Logo on white
Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
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4.8

32 Reviews

About

Here at Ideal Loft Ladders, we create access and space into the biggest and most un-used space in your home. The Loft!! With a wide selection of top quality ladders, flooring solutions, insulation and electrics we can completely transform your loft into a safe and secure place to access your storage!

With no payment up-front and our payment on completion policy, you only pay when your completely satisfied with the work. With a variety of payment options our aim is to make the whole process as smooth as possible.

We look forward to hearing from you

What we do

  • Carpenters

  • Handyman and home maintenance services

  • Builders

  • More Services

    • loft ladder installer
    • loft storage boarding and insulation

Customer reviews

4.8
32 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Sort by
Speedy, good value, kept informed.
Customer Service
Quality
Value
I have used this company before. I needed rest of the loft boarded so I returned to them. I got a very prompt reply and quick installation date. I was kept informed several times of the job. The fitter came early and completed the work very quickly and thoroughly. Price was fair and didn't change. Would recommend this company without reservations. Thank you.
Customer in Kent01/12/2019
Ideal Loft Ladder, yes it was!
Customer Service
Quality
Value
Been thinking about getting a loft ladder for ages. Saw one of their vans on the dog walk which gave me a nudge. Spoke to James on the phone. Very pleasant and professional. He followed up almost immediately by e-mail with confirmation of the prices and date. Peter arrived early on the day of fitting. After confirming where to place the ladder, he cracked on and was finished in around 90 mins. Nice clean job, ladder and new loft hatch/door. Easy to open the door and relatively easy to pull the ladder down using the pole provided. My wife finds it a little more difficult as she is just under 5 ft so there is an argument for a longer pole. Otherwise, Peter left the loft and hall as tidy as before. He too was pleasant and professional and I'm very pleased with the result. Paid by card, e-mail with paid invoice provided immediately. Happy to recommend.
Customer in Greater London25/11/2019
Great work boarding loft & topping up insulation
Customer Service
Quality
Value
Great work & service. Good price and no attempts to inflate once on site - despite some tricky aspect they came across in removing a redundant water tank & the planned ladder not fitting (they just took the value off the invoice with no issues - which was fine by me as I know I can get one locally) I initially spoke to James to get the quote and book in fitters; quote received back straight away. On the day, two very polite and hardworking guys turned up a bit late, but that was due to the M25 rather than their timekeeping - they also stayed until the job was finished & done properly, leaving about 7.30/8.00pm. Really pleased with the end result and next time I have an unboarded loft, Ideal Loft Ladders will get my business!
Customer in Greater London23/11/2019
A professional job all round
Customer Service
Quality
Value
Prompt, completed on time and done to a high spec. Were also honest about what could and could not be done and the costs involved. A professional job all round
Customer in Greater London15/11/2019
Loft ladder
Customer Service
Quality
Value
We had a loft ladder installed, great price and very happy with the work, would definitely recommend.
Karen 14/11/2019
Very fast, very professional
Customer Service
Quality
Value
I was very impressed with the team, they were professional across the board and did a fantastic job. They were very fair and transparent with the pricing, and even made some sensible and practical suggestions on the day that helped save us further money. All in all, a job very well done
Customer in Greater London11/11/2019
Great work, fast and tidy.
Customer Service
Quality
Value
Very good service from enquiry to completion. Fast, tidy and good advice. Storage space now much more usable.
Customer in Greater London10/11/2019
Efficient and quick
Customer Service
Quality
Value
Ideal Loft Ladders sent two workers who managed to finish a sizeable job in one day, less time than originally estimated. They worked quickly, were professional and polite, and cleaned up afterwards. The only negative point was that they did have to postpone the job once due to staff illness, but that is understandable. Everything else was as one would hope.
Customer in Greater London08/11/2019
Thorough job, great team.
Customer Service
Quality
Value
We were very happy with the loft boarding, insulation and ladder installation service provided by Ideal Loft Ladders. Really nice guys, clean and tidy, no problems at all. Many thanks!
Customer in Greater London04/11/2019
Very rushed
Customer Service
Quality
Value
My installer seemed to be most interested in finishing the job as quickly as possible, rather than in paying attention to detail. On his first visit, he only installed about half of the agreed boarding, telling me it was as much as I'd paid for. The manager agreed with me and sent him back to complete the job - although it took another two weeks before there was availability. The quality of the job is acceptable, given that it's 'only' loft boards, but the details are lacking. For example, the boards were not cut to have a straight edge around the borders, and some boards were laid with the tongues facing the other way to the previous row, making the edges look even worse. Obviously I can't see under the boards but this makes me worry that he's maybe trapped wires under battens or something else! I also paid to have an old disused water tank cut and removed. I understand that this is a messy job, however the team cut the tank and removed the metal chunks, then they swept the rusty-dust (there was quite a lot!) into a big pile mixed in with other rubbish (left over from a previous owner) in the loft. This made it horrible to remove the rubbish - I feel like removing a tank involves removing the debris from the job! Finally, the guys cut the boards outside, leaving dust on my driveway (not that big a deal) but also when they moved through the house left woodchip dust on a bunch of carpets and windowsills, etc. without tidying up afterwards.
Customer in Greater London29/10/2019
The trader replied (on 11/11/2019)
First of all i would like to say sorry for what has happened and that you aren't happy with the service we provided. I take a lot of pride in my teams work and for this to happen is completely unacceptable. I have investigated what happened and we have made changes to our policies and how i monitor the teams work and jobs. Im glad we could get back to you to finish the flooring, its a shame it took 2 weeks unfortunately we are very busy. If you have any more questions or feedback please do contact me, and again i'm sorry that this happened.