Ignite My Boiler

Absolutely brilliant service. Amrik knew exactly what was wrong with our water pressure and sorted it swiftly. He made sure I understood the problem and sourced and fitted a new pump. Highly recommend.

I recently had a new boiler installed by Ignite and I couldn’t be happier with the service I received. From start to finish, the entire process was smooth, professional, and efficient. What impressed me the most was their attention to detail and commitment to ensuring that everything was done to the highest standard. I would highly recommend Ignite to anyone in need of a boiler installation. Their expertise, professionalism, and customer-focused approach are truly commendable. Thank you for a job well done!

My sink, tap and worktop were installed in 1994: the tap finally broke, the sink had lost its protective covering and the worktop was showing signs of wear and tear. They needed replacing! My constraint was that I did not want the wall tiles to be damaged as the pattern had been designed by my mother and painted/fired by an artisan potter. Pritesh of Ignite my Boiler was extremely personable, efficient and took on board what I was trying to achieve. The job took two days and he was on site to manage and keep the work on track. His two men were incredibly careful and tidy: they had to remove the sink and gas hob, remove the worktop, refit the new worktop, replace the hob and fit the new sink and tap. They also removed an old oven and fitted a shelf in the space. It all went incredibly smoothly and was completed in time and to budget. I would recommend them without hesitation.

Ignite my Boiler has taken over the servicing of my Vaillant ecoTEK boiler. I also want to upgrade the heating controls from an old mechanical thermostat and control unit to a smart heating and hot water control system. Pritesh recommended the Hive Smart Active Heating consisting of a wireless smart thermostat, receiver and hub to enable remote use. He was very knowledgeable, precise and confident with his recommendation. The engineer Amrik arrived on time and was polite, courteous and tidy. He efficiently serviced and fitted the smart heating controls. He was also very familiar with using smart heating systems and gave good insights into how best to make use of them. One short call with Hive support service, who I would also recommend, to confirm end to end connectivity. I highly recommend Ignite and My Boiler.

March 2021: we asked Pritesh Patel, Ignite My boiler to install Vaillant ecoTEC 424 boiler. (Read his good reviews) He mostly delegated to 2 colleagues, who refused to speak; we had some flooding and 2 holes unfilled in an interior cavity wall. Afterwards, we noticed condensate filter pipe at an angle through a crude hole in our ext. wall, potentially breaching DPC. Our Property Services Manager ordered urgent re-fixing and insulating hole. Mr Patel did it promptly. January 2023: the boiler blew the fuse. 2 Vaillant engineers came January 9 and 11. Both found the wiring installation to be defective: “Found no permanent live to the boiler also no switch live to boiler and 24V link left connected in order for the pump to work. Also pump not wired back to the boiler. Installer to correct wiring defects.” Mr Patel quoted £403 inc VAT to re-wire & install a new wiring centre. He noted: “These works was missed and not Quoted or Carried out on initial Installation.” We declined to pay. Vaillant Tech Support offered to help. (Warranty now invalid) Mr Patel didn’t call them. February 13: Mr Patel came to rewire the boiler per Vaillant recommendations - no charge. (Confirmed new wiring centre unnecessary). March 1: the boiler stopped again. Fault codes F23 and F83. Insurer sent expert Gas2go engineer. Confirmed with Vaillant that the wiring/rewiring was incorrect, and his solution was correct. The main cause; he told us: “The pump overrun was wired into your boiler switch live.”

Pritesh and his colleague completed work on my boiler and provided a perfect service. He assessed the issue as requiring urgent attention, and prioritised coming to fix it the morning of the next working day, also sharing some general guidance on how best to use the boiler settings. They were efficient, knowledgeable, competent, courteous and kind. They will be my go-to for any future boiler issues.

I found Pritesh from a recommendation on a post on Facebook. I rang and explained the problem we were having and he was amazing. He stayed on the phone and talked me through what to do to see if he could diagnose the problem first over the phone to save a call-out fee. He diagnosed the fault and sent a quote as promised. We had the work done today by the loveliest man called Amrik who works with Pritesh. He was an absolute pleasure to have in my house and took the time to answer a few general questions I had about the boiler. The service provided by Pritesh and his team from beginning to end has been second to none. They are so professional and the most incredible people to deal with - honest and completely trustworthy - you can rest assured they are not rip-off merchants - they care about their customers and their reputation and it shows. I will be recommending them highly to anyone who needs their services - I’m absolutely thrilled I have found Ignite My Boiler and can’t thank them enough 🙏