Endorsed by Which?

IN'n'OUT Autocentres Andover

4.8

29 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Brake and clutch replacement
    • Specialist MOTs
    • Car body repairs
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.8
29 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Best service in years
Customer Service
Quality
Value
Jay, thank you for looking after my wife and I. We couldn’t have asked for more and recommend this garage to anyone looking at these reviews.
Customer in Hampshire Posted on 25/03/2024 , work completed 23/03/2024
Failed water pump
Customer Service
Quality
Value
The first and last time I use in and out Andover services. I had my cam belt changed by them in September 2021. By June 2022 the water pump had failed. I can understand that parts are rejects from the source. All I requested was my money back in line with their warranty. The interaction with in and out has been all one way, I have always called them I have never once received a call from them! I still have had no refund, I have paid for to expensive services on my car due to this. I feel like judged of the reviews this is likely to be a rare occasion that things go wrong, however for there to be no refund almost 6 months after it failed and also no communication on their part is shocking. I won’t use them again based of this experience.
Customer in Oxfordshire Posted on 11/11/2022 , work completed 17/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 14/11/2022)
Good afternoon, Thank you for leaving a review and my sincere apologies that you have left us unhappy. I would like to investigate the issues for you and would be most grateful if you could email me with your car registration number. My email is louise.hubbard@inocentres.co.uk Many thanks Louise
Excellent service, at a great price
Customer Service
Quality
Value
During the working day, I got a oil warning light. One call, and within the hour all done! Back on the road! As a business minimal down time!! Thank you
Customer in Hampshire Posted on 19/05/2020 , work completed 19/05/2020
Excellent service
Customer Service
Quality
Value
Mot, service and repairs, again excellent service, and value for money. Would certainly reccomend these guys.
Customer in Hampshire Posted on 16/03/2020 , work completed 09/03/2020
Quick and speed MoT
Customer Service
Quality
Value
A quick MoT on my MINI - wanted to get it done locally rather than drive 30 mins to the nearest dealership. IN'n'OUT got it done quickly with no fuss, while I waited in a warm reception area and I was able to get on with some work on as they had fast customer wifi available. Car was looked after (seat protectors used etc) and customer services was good.
Customer in Hampshire Posted on 11/03/2020 , work completed 10/03/2020
A professional organization
Customer Service
Quality
Value
My diesel car developed a fuel leak it also required a MoT, I rang In In & Out and spoke to Tom he told me to bring the car in by midday. I did and the chaps found the problem sent me a video of what they had found, impressive. They then carried out the MOT inspection rang to tell me it was ready for collection and came and collected me. I thought the service they provided was exemplary and communication was excellent. All in all, well done to Tom and the team at In & Out in Andover. Thoroughly recommended.
Customer in Hampshire Posted on 15/02/2020 , work completed 12/02/2020
Always wonderful work
Customer Service
Quality
Value
Always polite and helpful, and delivering ahead of schedule. Today they found and fixed an issue on our car that could have run to thousands but instead was a simple repair and easy on the wallet. I highly recommend them. Very trustworthy.
Customer in Hampshire Posted on 13/01/2020 , work completed 13/01/2020
Great work
Customer Service
Quality
Value
Had my MOT done at short notice, great customer service, friendly, polite and informative. Would highly recommend.
Customer in Wiltshire Posted on 11/10/2019 , work completed 10/10/2019
Great place and excellent work
Customer Service
Quality
Value
From booking a full service and MOT to completion, this was an effortless, and efficient operation. Warm welcome, clear instructions and timings, impressive tidy workshop, pleasant waiting room. I've had all my servicing done here and would go nowhere else.
Robert Posted on 20/08/2019 , work completed 19/08/2019
Efficient service
Customer Service
Quality
Value
Booked car for MOT & full service on 16/05/2019, arranged for following day by phone, arrived and informed of roughly time it would take, only drawback was not informed of the price increase for oil until I arrived at centre. Information needs to be clearer on all correspondence. Overall a good service
Customer in Hampshire Posted on 19/05/2019 , work completed 17/05/2019
The trader replied (on 06/06/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Lee.