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IN'n'OUT Autocentres Stockton

5.0

31 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Specialist MOTs
    • Brake and clutch replacement
    • Car body repairs
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • Tyre fitters

  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

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5.0
31 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Brilliant Service
Customer Service
Quality
Value
I've had my cars MOT done there last minute twice, needed work both times and they couldn't have been more accommodating with fitting me in and the work was done the same day. I have recommended to family. Gent on desk is lovely, great customer service!
Customer in Stockton-on-Tees Posted on 02/03/2021 , work completed 23/02/2021
outstanding service
Customer Service
Quality
Value
Needed mot asap, booked in the following day, and carried out while essential shopping was done, all inside 1hour.Excellent service from a great set of lads
Tim Posted on 05/04/2020 , work completed 04/04/2020
MOT at short notice
Customer Service
Quality
Value
Very pleased to get my first MOT for my car done at very short notice. Booked online, social distancing measures in place and observed at the garage and given an accurate time of how long it would take. Good advice given on areas to consider. A satisfied customer.
Customer in Stockton-on-Tees Posted on 05/04/2020 , work completed 04/04/2020
Fab service
Customer Service
Quality
Value
First time ever dealing with in and out and will definitely use again and recommend to others. Service was done within time given and extra repairs was done promptly. Getting a text with a video link of my service was also a nice touch to see what was happening and what issues my car had. Top service from Ash and team. Thanks guys.
Customer Posted on 23/10/2019 , work completed 22/10/2019
Once Again
Customer Service
Quality
Value
Been coming here for years and cannot recommend them enough. Never had a bad experience and everything is explained easily.
Customer in Hartlepool Posted on 15/10/2019 , work completed 14/10/2019
Excellent work
Customer Service
Quality
Value
Excellent service throughout. I highly recommend this company. Very professional helpful knowledgeable and polite. I'm very pleased that I discovered them. Will definitely use again.
Customer in Middlesbrough Posted on 13/10/2019 , work completed 10/10/2019
Great Service and fast
Customer Service
Quality
Value
The regas we had done on our cars AC system was carried out in no time at all. The manager gave us a 45 minute time for the work to be carried out and the timing was spot on. On picking the car up the price was as quoted, he also took us through the technical report confirming all was in order. Highly delighted with the service provided as a result. The manager was also very courteous and polite.
Customer in North Yorkshire Posted on 06/08/2019 , work completed 05/08/2019
Interim service and MOT.
Customer Service
Quality
Value
Speedy efficient experience again. Nice coffee whilst I waited, 2 actually! All sorted in under 2 hrs.
Customer in Stockton-on-Tees Posted on 09/07/2019 , work completed 08/07/2019
Excellent garage
Customer Service
Quality
Value
Definitely be going back . Excellent service polite staff. Saved me lot of money from going to my main dealer.
Tony, Stockton-on-Tees Posted on 24/06/2019 , work completed 23/06/2019
Fast; Efficient; Great Value; Staff Extremely Helpful
Customer Service
Quality
Value
My Wife's car required MOT and full service. The brakes also needed attention. The guys on the front desk were extremely helpful and courteous and explained in detail the work to be carried out. The work was planned to take 2 hours. I received a phone call where they reported that the brakes including disks required replacement (as expected). Although busy, IN'n'OUT managed to fit the car in a later slot for the additional work (which only took an extra 2 hours) and I was able to drive away in a safe; fully serviced (and valeted) car with an MOT pass. Prior to my agreement to replace the brakes, IN'n'OUT explained that they provide a number of 'Drivers Club Cards' which lasts 2 years (I chose Gold Service) where for a very reasonable up-front payment, they provide 2 x MOT's; 1 x Full Service; 1 x Interim Service and 1 x free aircon re-gas with a 10% discount on any parts and remedial work. I therefore was able to receive the discount for the brake replacement. I fully recommend IN'n'OUT and will use them for my own car when the MOT is due.
Customer in North Yorkshire Posted on 06/06/2019 , work completed 31/05/2019