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Insomnia IT Systems

5.0

65 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

My name is Mark Evans, I am the owner of Insomnia I.T. Systems and I am a fully qualified, fully insured, and a highly experienced I.T. technician. I started my business in 2001 and it has grown every year. I remain a sole trader so I can provide the one to one service so many customers prefer.

I deal with home users to multi-million pound turn over companies, and I have gained an impeccable reputation from the many years of being established. I have become a Which? Trusted Trader as I consider it a privilege to be vetted to a high standard which reassures customers that the business I have built from scratch is a trust worthy company that you feel comfortable inviting into your home or business to repair your I.T. equipment. I am also a proud member of the Derbyshire County Council Trusted Trader Scheme with 100% positive feedback.

What we do

  • Computer Repairs

    • PC Repairs
    • Virus and malware removal
    • Data recovery
    • Wireless networking
    • Laptop repair

  • More Services

    • networking
    • virus removal
    • websites
    • laptop screen repairs.

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
65 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Prompt, professional, understanding.
Customer Service
Quality
Value
We have been IT Systems' customer for over eight years and have always had they very best of service. All problems resolved quickly to our satisfaction. We are kept up to date with all new innovations and have the reassurance that help is only a phone call away.
Robin, Derbyshire Posted on 17/07/2018 , work completed 17/07/2018
Recommended
Kind & patient
Customer Service
Quality
Value
I have no hesitation in recommending Insomnia. We have used Mark for over 3 years how to repair and update our home computer and have always been highly satisfied. Customer service could not be better. We are OAP'S and not very clever with computers, Mark is always kind and patient and we can ask him anything without feeling stupid. He is a pleasure to have him in our home.
Pat, South Yorkshire Posted on 11/07/2018 , work completed 11/07/2018
Recommended
Excellent service
Customer Service
Quality
Value
Mark collected my laptop which would not start after it was dropped. He repaired it efficiently and effectively, returning it with no delay so that I could continue my business. Excellent customer care.
Martin Harrison Seddon Posted on 10/07/2018 , work completed 10/07/2018
Recommended
Very reliable
Customer Service
Quality
Value
My husband has dementia. Mark sorts out any problems and explains everything well and repeats when necessary. He has been helping us over a number of years & has saved us money as my husband was buying unnecessary software.
Patricia, Derbyshire Posted on 10/07/2018 , work completed 10/07/2018
Recommended
Outstanding in all areas
Customer Service
Quality
Value
This trader is prompt, efficient and has a professional, pleasant and pleasing manner. Has responded well to any query, has resolved my IT problem and given me straightforward, understandable advice.
Joan, Derbyshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
Very impressed
Customer Service
Quality
Value
The problem was quickly, and very accurately diagnosed and equally quickly resolved. I was most impressed. The service could not have been bettered.
Ralph, Nottinghamshire Posted on 11/06/2018 , work completed 11/06/2018
Recommended
Excellent workmanship
Customer Service
Quality
Value
Without this person I would have had to redo all my accounts from April 2017, due to Microsoft deleting all my files. I would highly recommend Mr Mark Evans.
Glenice, Derbyshire Posted on 17/05/2018 , work completed 17/05/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Excellent - unable to mark him down on any matter.
Linda, Derbyshire Posted on 14/05/2018 , work completed 14/05/2018
Recommended
Electronic Communications 'Angel'
Customer Service
Quality
Value
I was having difficulty including my mobile on to my now BT Contract. He helped me through the process online (explaining) and transferred my old mobile number from previous supplier. He checked PC and surface, updated/changed my web browser (old one now obsolete!) etc. All within first hour. Prompt, courteous service, will not struggle alone again, he took all the hassle out of modern technology.
Pam, Derbyshire Posted on 03/05/2018 , work completed 03/05/2018
Recommended
My review
Customer Service
Quality
Value
Excellent
Phillip, Derbyshire Posted on 23/04/2018 , work completed 23/04/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.