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Inspiration Computers Limited

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5.0

165 Reviews

Opening Hours
Today -
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–19:00
  • Friday 10:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Mar 20
Jun 2019

About

Inspiration Computers is family run (established 2003) by Lee & Alison Grant - both are experienced PC technicians and will give you excellent advice and support.

We offer data recovery, virus removal, RAM upgrades, computer MOTs and a whole host of other computer related services including remote support. We also stock a wide range of laptops and our PCs are built by us, in our Kirkheaton, Huddersfield shop.

We also repair broken laptop screens and broken laptop DC power sockets in our shop - the repair is performed in house and not by an external company.

Our list of website clients is growing larger as we can help you or your business build a great online presence or help you communicate more efficiently with email and social media such as Twitter, Facebook and Google+

You can find more information about these on our website or feel free to give the shop a call on 01484 451234.

What we do

  • Computer Repairs

    • Virus and malware removal
    • Cloud based services
    • Hardware Installation
    • Wireless networking
    • Laptop repair
  • Broadband

    • Broadband Repairs
    • Broadband Connection Testing
    • Broadband Speed
    • Wifi
    • Broadband Installation
  • More Services

    • web design
    • data recovery
    • data backup
    • pc repairs
    • new pcs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
165 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Outstanding ! ! !
Customer Service
Quality
Value
Contacted here to have an alteration carried out to my Website. Without hesitation the work was carried out above and beyond my expectation. Will not hesitate in using this Service again in the Future. A+.A*. Recommended. Service was second to NONE. . .
Customer in Central Bedfordshire Posted on 16/10/2020 , work completed 12/10/2020
I have been a customer of Inspiration Computers for many years and I sought advice on a replacement as it had become tired and very slow
Customer Service
Quality
Value
Inspiration advised on a new system which was about half the cost of that which I selected form available products. I am delighted with the new system having scant knowledge of computers and their operation. I was a little concerned that on account of Covid, Inspiration were not able to provide on site installation at my home. (I consider that Inspiration's arrangements to cope with virus have been totally satisfactory throughout) The work was done on time and to budget and required only three short telephone calls one to assist me to assemble the system and two to operate it. The company has infinite patience and appreciates a customer's lack of knowledge in my case.
Customer in West Yorkshire Posted on 11/08/2020 , work completed 15/07/2020
The trader replied (on 12/08/2020)
Thank you for the review. We are so pleased you're delighted with the new PC - and that you assembled the system yourself! Sadly due to COVID we have had to restrict all on-site activity for our customers' safety and our wellbeing - however we do try our hardest to set it up in the workshop ready for you, so that the assembly at home is as easy as possible. We look forward to the time when we are able to relax our procedures!
Hard drive upgrade for HP laptop fitted with 32GB hard drive.
Customer Service
Quality
Value
Machine was old, required HP part unavailable on HP parts ordering website. Along with that it had an off motherboard mounted eMMC drive. Lee admitted he’d never come across such an arrangement before! A special drive connector cable was needed. Presumably using trade contacts the necessary cable was sourced and acquired. The new hard drive required an unconventional type of fitting and this was achieved. Offered choice of drives, chose 480GB, Windows 10 was cloned from original hard drive. Job done. Computer now works just right and updates Windows automatically. The first lesson here for anyone reading this review is never never never buy a computer running Windows 10 if the hard drive size is 32GB. You will experience immense frustration and disappointment from such a machine. Continually and especially with failure to download/install Windows updates. Second lesson is Inspiration could handle a very unusual effectively obsolete machine that required a hard drive upgrade. I think a minimum hard drive size for a Windows 10 machine should be 128GB. But if thinking of buying a laptop maybe best to consult or hire Inspiration to advise you on CPU/memory/hard drive/screen/battery life etc. Because they are a repair shop they may well know what the machine is like inside and its capabilities/repairability. This was the second job done for me by Inspiration Computers. First review detailed in ‘Excellent advice and then correct diagnostics and repair.’ (28/10/2019)
Customer in Greater London Posted on 29/06/2020 , work completed 16/08/2019
The trader replied (on 15/07/2020)
We absolutely agree - we refuse to sell any Windows 10 laptops below 128GB exactly for this reason. We were glad to save your HP from an early landfill demise!
Excellence in all areas.
Customer Service
Quality
Value
We have been customers of 'Inspiration Computers' since they first opened and have always received excellent service from them on the many occasions we have needed help. We cannot praise them highly enough. They are prompt and pleasant when responding to our many queries.Their 'in-depth' technical expertise ensures that they have answers to the varied needs we have experienced over the years. They are always prepared to 'go the extra mile'. For example: delivering a new keyboard to our doorstep at 10 pm so that we would not be without our computer during the Covid outbreak. It is reassuring for us to know that they are always available to help. In short, Lee and Alison are a pleasant, reliable, professional and skilful team; who are also excellent value for money. A rarity in today's times.
Lisa and Michelle in West Yorkshire Posted on 17/06/2020 , work completed 09/06/2020
The trader replied (on 24/06/2020)
Thank you for your loyal custom all these years! We understand how vital internet access has been during lockdown hence the late night delivery!
Helpful, friendly, efficient, good price
Customer Service
Quality
Value
Had serious issues on my laptop after an update. Lee collected it on Monday, restored everything including Windows (updated version) and installed the software I had been unable to. He suggested a new solid state drive which I was very happy with as it was running very slowly. Laptop delivered on Wed, I am extremely pleased!
Customer in West Yorkshire Posted on 05/06/2020 , work completed 03/06/2020
The trader replied (on 10/06/2020)
Thanks for the review! We are working really hard remotely to try and keep up to our usual standards so we appreciate the feedback :)
Professional. efficient and personable
Customer Service
Quality
Value
The task in hand was to source a new desk top PC. Given the current restrictions, my contact with Lee was by phone and email. This didn't prove to be a barrier, since Lee provided basic information by email and was on hand on the phone to answer queries and provide additional advice. Every effort was made to ensure that Lee understood my likely requirements and that I understood what I was buying, the time frame for sourcing kit, its assemble and protocol for delivery in the current restrictions. The PC and associated kit was delivered within the agreed time frame. The kit matches my expectations and I have confidence that if there are issues which need addressing in the future, Lee or Alison will respond promptly. Overall a very positive 'buying experience' from a trader I can trust.
Customer in West Yorkshire Posted on 28/04/2020 , work completed 23/04/2020
The trader replied (on 29/04/2020)
The COVID-19 restrictions certainly have given us a challenge but we're pleased that we are still managing to match expectations! Glad you had a positive buying experience, and I hope that you have many years of positive computing with the new PC.
Highly recommended
Customer Service
Quality
Value
I received fantastic support, advice and support from Lee. He was friendly, helpful, thorough, knowledgeable, efficient and thoroughly trustworthy. He tried to fix my broken laptop, but when it could not be saved, he was able to source me a new laptop and then set it up as my previous laptop. I will now be a life-long customer!
Customer in West Yorkshire Posted on 06/04/2020 , work completed 27/03/2020
The trader replied (on 21/04/2020)
Thank you for leaving a review. When we do a set-up service we do try our best to get the new laptop as similar as the old machine, to try and make your transition as smooth as possible :)
Unrivalled first class service
Customer Service
Quality
Value
I cannot thank Lee at Inspiration Computers enough, for his courteous, helpful and thorough support in getting my very poorly desktop PC working again. Working remotely, into the late evening he managed to isolate and remove a particularly nasty virus that had infected it from, believe it or not, an amusing Whats App Covid 19 meme attachment, innocently sent by a friend. Once again, this trader has helped me and mine with tremendous back up and quality of product and service. We have, over the years, purchased 5 computers; plus, various add-ons and would not go anywhere else for our PC needs. I totally recommend this trader.
Customer in Norfolk Posted on 06/04/2020 , work completed 03/04/2020
The trader replied (on 15/04/2020)
Thanks for the review - we are glad that we were able to help remotely as you're quite a drive away!
Really Pleased with service
Customer Service
Quality
Value
Got a new laptop for the first time, Lee was very knowledgable in advising on a first laptop. Helped with getting online, had time and patience.
Customer, Yorkshire Posted on 04/03/2020 , work completed 04/03/2020
The trader replied (on 20/03/2020)
We understand that buying a computer can be a daunting experience, especially for a first time buyer, so glad we could get you up and running smoothly.
First visit to Inspiration Computers
Customer Service
Quality
Value
I needed an upgrade on my laptop from Windows 7 to 10. Service was friendly, very prompt and and time was taken to explain the aspects that I did not understand. A real effort was taken to charge me only what needed to be done, instead of following Microsoft's advice to replace my laptop. I came on a recommendation from a friend, and I've already recommended Inspiration to another friend. It is reassuring to know that there is a helpful small business nearby that can sort out your tech problems.
Customer in West Yorkshire Posted on 29/02/2020 , work completed 28/02/2020
The trader replied (on 12/03/2020)
Thank you for recommending us already! Hope you're enjoying Windows 10.