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Platinum Plumbers
Opening Hours
Today - 07:00–19:30
- Monday 07:00–19:30
- Tuesday 07:00–19:30
- Wednesday 07:00–19:30
- Thursday 07:00–19:30
- Friday 07:00–19:30
- Saturday - Closed
- Sunday - Closed
About
We are a family run business providing high-quality plumbing services for homes and businesses across London and North-West Kent.
We are Gas Safe registered plumbers (reg no. 199604) who have been providing reliable heating, plumbing and bathroom-fitting services for decades. We take great pride in our work, and believe that we offer a service that is unrivalled in our area.
With Platinum Plumbers you will benefit from:
• Free, no obligation, quotations
• No call out charges
• Transparent, fair pricing
• Uniformed, well-mannered staff
• Gas Safe Registered plumbers
• Full public liability insurance
• Family run business, family values
• Exceptional customer service
We offer an end-to-end service from design and installation, to repairs then ongoing maintenance, and our focus is customer satisfaction every time - this is reflected in our feedback in our customer reviews. Our goal is that once you’ve engaged our services, you will be happy to recommend us to your friends and family.
What we do
Boiler, central heating and gas engineers
- Gas safety testing and inspection
- Radiators and central heating
- Boiler installation
- Boiler servicing
- Boiler repair
Bathroom fitters
- Accessible bathrooms and showers
- Bathroom design services
- Bathroom refurbishment
- Wet rooms
Plumbers
- Unvented cylinder installation and maintenance
- Emergency plumbing services
More Services
- small building work
- viessmann trained installers
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
136 reviews
Recommended
Recommended
by 99% of customers
Sort by
Good job
Customer Service
Quality
Value
Toilet was broken and sealant damaged. Jack and Sam came in and fixed it with replacement parts and new sealant.
Michael, London
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Friendly, efficient & informative.
Robert, London
, work completed
Recommended
Excellent!
Customer Service
Quality
Value
Amazing team, professional work, extremely knowledgeable, very patient and excellent result!
Xi, London
, work completed
Recommended
Great job!
Customer Service
Quality
Value
Rob and the team (Jack and Alfie) worked well - polite and courteous. Work completed to a high standard and knowledgeable diagnostics thanks!
Jonathan, Kent
, work completed
Recommended
Professional and reliable service
Customer Service
Quality
Value
100% super amazing. Alfie and Hardip were so professional but friendly! Couldn't be happier with the service!
Kevin, London
, work completed
Recommended
Excellent guys!
Customer Service
Quality
Value
Punctual, honest and excellent at their jobs. Highly recommend.
Paul, London
, work completed
Recommended
Brilliant, polite and professional
Customer Service
Quality
Value
Platinum Plumbers under the leadership of Rob Aitken is one of the best in terms of promptness, professionalism, best and honest advice and skilled workmanship. They are very respectful of the customer and property and very friendly and polite. I cannot commend Rob Aitken and his team highly enough.
Esther, London
, work completed
Recommended
Worked to high standard
Customer Service
Quality
Value
Had a back door installed, plus thermostat shower, new hand basin and comfort toilet. Room fully retiled and additional work done to replace used pipes (property built in 1932) and now Stack over a period of a month or so. Work done to usual high standard, have used this company before to install a central heating system years ago plus servicing of our boiler on annual basis plus our odd jobs.
Walter, London
, work completed
Recommended
New pump
Customer Service
Quality
Value
New pump installed fast, efficient service.
Scott, Kent
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Quick, prompt and professional assistance!
Monika, London
, work completed
Recommended
Amazing work carried out
Customer Service
Quality
Value
Reliable, trustworthy, pleasant.
Alison, London
, work completed
Recommended
Great boiler diagnostic
Customer Service
Quality
Value
I received great service from these guys - I was able to get an appointment with a few hours notice, and the team who did a diagnostic on my boiler (it was making a funny noise) were great, and fixed small things on the spot (this was included in the price). Definitely going to use them again if I have boiler / plumbing issues.
Customer in Greater London
, work completed
Recommended
Plumbing work
Customer Service
Quality
Value
Hardip was very friendly and helpful, always courteous and explained exactly what he was doing . The work was carried out to an excellent standard and nothing was too much trouble. We would highly recommend him to future customers and wouldn't hesitate to contact Platinum Plumbers again. PS. Hardip - hopefully I have spelt your name correctly!
Customer in Greater London
, work completed
Recommended
New boiler fitted
Customer Service
Quality
Value
Rob and his team fitted a new boiler for me. I would like to say thank you to Rob and his great team . The job was excellent and work was carried out professionally and well. All rubbish was cleared away and I am very happy with the work. Also had to have a flat roof re-felted, Rob arranged this and again great job was done. I would recommend Rob and his team to anyone.
Stephen Evans
, work completed
Recommended
Helpful and professional.
Customer Service
Quality
Value
When our boiler stopped working, Rob spent a considerable amount of time working on it. He left it running but told us to let him know any time we had any trouble. Sadly it failed again, but Rob gave us a quick estimate for a replacement and a fast date for a new boiler.
Susan, London
, work completed
Recommended
Helpful and professional.
Customer Service
Quality
Value
When our boiler stopped working, Rob spent a considerable amount of time working on it. He left it running but told us to let him know any time we had any trouble. Sadly it failed again, but Rob gave us a quick estimate for a replacement and a fast date for a new boiler.
Susan, London
, work completed
Recommended
Great, Friendly and Professional Service
Customer Service
Quality
Value
Rob and the team did a great job fitting a new boiler for us 2 years ago and we recently got our 2 year service. Great service as always. Very pleased.
Laura B
, work completed
Recommended
Brilliant job, really polite & helpful
Customer Service
Quality
Value
Really impressed, on time, great job, went over & above to sort the problem. Highly recommended.
Andrea, London
, work completed
Recommended
Really professional
Customer Service
Quality
Value
I was really impressed with the quality of the workmanship and the attention to detail.
Paul, London
, work completed
Recommended
Another Good Job Completed
Customer Service
Quality
Value
Rob and the team did a very good job, once again. They are professional, polite, tidy and prompt. I have no hesitation in recommending this firm. I had taps in kitchen replaced, thermostats added to radiators and central heating re-balanced.
Graham, London
, work completed
Recommended
Great job
Customer Service
Quality
Value
Excellent service provided.
Michele, London
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Excellent service as always. Always happy to give advice and answer any questions.
pfdan1507
, work completed
Recommended
Repair boiler
Customer Service
Quality
Value
Boiler repaired and sludge filter fitted. Quick and courteous service.
Simon, Kent
, work completed
Recommended
Always Good
Customer Service
Quality
Value
Always good, always reliable.
Liz, London
, work completed
Recommended
Excellent as Always
Customer Service
Quality
Value
Platinum Plumbers have taken care of us since they installed a completely new central heating system six years ago. They are excellent plumbers and a pleasure to have working here.
Sarah, London
, work completed
Recommended