Endorsed by Which?

J.C Friend & Sons Glazing Ltd

5.0

40 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

J.C.Friend & Sons is a reputable double glazing company, predominantly working in south east Hertfordshire. Areas include Rickmansworth, Croxley Green, Chorleywood and Watford. With over thirty years experience in the industry, J.C. Friend & Sons has proven to be a reliable, trustworthy and caring company.

We are a small family run company that has relied purely through word of mouth for many years. This is an achievement few companies can match and demonstrates the pride we take in customer satisfaction. We strive to work around your commitments, to enable minimum disruption.

John Friend, the founder of the company, started working in the window industry over thirty years ago. He now uses his extensive experience in the industry to provide 100% customer satisfaction.Working alongside John, are his three sons Tom, Jon and Joe.

J.C.Friend & Sons is a CERTASS qualified company and BFRC registered retailer of energy efficient windows.
We are also members of the TrustMark Tradesmen.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Patio doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Orangeries
    • Front door
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Aluminium Windows
    • Double glazed units
    • Replacement window services and repairs
  • More Services

    • conservatories
    • orangeries
    • tilt and turn windows
    • maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
40 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Couldn't be happier!
Customer Service
Quality
Value
I recently had a new front door fitted, and I couldn't be happier with the results! From start to finish, the experience was exceptional. J.C Friend & Sons were professional, punctual, and incredibly skilled. They took great care to ensure everything was perfect, and their attention to detail was impressive. The door itself is stunning – it has completely transformed the look of my home. The quality is top-notch, with a solid, secure feel that gives me peace of mind. The design is both modern and elegant, adding a touch of sophistication to my entryway. I've already received numerous compliments from neighbours and friends! What truly sets this experience apart is the excellent customer service. Jon and Joe were friendly, knowledgeable, and always ready to answer any questions I had. They made sure I was completely satisfied with every aspect of the installation. I highly recommend J.C Friend & Sons to anyone looking for a new front door. Their commitment to quality and customer satisfaction is evident in every detail. Thank you for making my home look and feel amazing!
Customer in Hertfordshire Posted on 03/12/2024 , work completed 26/07/2024
Happy customer
J C Friend & Sons were thorough and professional throughout, very accommodating when we made changes and kept us informed of fitting times throughout. The work was carried out with minimal disruption and in an extremely clean and tidy manner. Very happy with our new front door and side panel.
Customer in Hertfordshire Posted on 01/12/2024 (Reviewer did not use service)
New bay window.
Customer Service
Quality
Value
My parents were very pleased with their new windows and door. The work was carried out very neatly and within the agreed time frame. Price was very reasonable. The workmen were very friendly and helpful.
Customer in Greater London Posted on 17/10/2024 , work completed 09/10/2024
New front door
Customer Service
Quality
Value
I needed a new front door, I had a wooden front door and the paint kept peeling due to the southerly exposure & the sun beating on it. I decided to go for a composite door & I asked my next door neighbour if they could recommend a firm. They had no hesitation in recommending Jon Friend's family firm, they had done work for them & their neighbours in the past, & now I can see why. Jon guided me through the process of selecting the right type of composite door explaining clearly & in detail the reasons why the door manufacturer they worked with had such good products. No questions from me were ever too much for Jon & he was able to give me the reassurance & confidence to go ahead. Once I had chosen the door & the furniture to go with it, Jon came to take the final measurements. I decided not to have a letterbox fitted to the door & use an external wall fitted letterbox instead. Jon said he would fit it for me at no extra cost. Jon and his brother came a few days later to fit the door & they did a fantastic job. They took their time to make sure the door was fitted well & tested it at length to make sure it would open & close smoothly. They explained to me all the safety features of the door & how to look after it. Nothing was rushed & by the time they left, I was absolutely delighted with the door & the quality of their work. Since then I have had so many nice comments about the door from friends & family visiting. I cannot recommend Jon & his firm enough, true professionals!
Customer in Hertfordshire Posted on 27/09/2024 , work completed 11/09/2024
Just what I needed
Customer Service
Quality
Value
I have just had an extension and Jon has either replaced or provided completely new windows and doors throughout the house. This included the front door and integrated porch, French patio doors and 12 Windows. He has been incredibly helpful throughout; as I have Ms and in a wheelchair, level access and locks I can open remotely were important parts of the renovation and his advice during the design stage really helped me understand what was possible and practical. He worked with me, my builder and architect to source appropriate specification windows and doors for my needs and adhering to all the latest regulations. He liaised well with the builder to provide a watertight space as quickly as possible for internal works. Since completion he has acted promptly when one screw cover was missing! It has been a joy for me to be able to enjoy my garden under my own steam and jon has been a really important part of that. The windows and doors look beautiful and I am now using 2/3 of the energy to run the house despite having more occupants. The guarantee and his service so far give me the Peace of Mind I will enjoy this for years to come.
Customer in Hertfordshire Posted on 26/07/2024 , work completed 29/03/2024
Excellent work
Customer Service
Quality
Value
Jon and Joe did an excellent job of replacing my front door and 3 windows in my porch. I was very happy with the whole process, they gave me a quote in a very timely fashion, explained and clarified all the options and made adjustments very readily when I asked them to; they gave me a date for the installation and stuck to that; their communications were always prompt and helpful; the installation was carried out carefully and to a high standard, and completed on schedule. From my experience, I would be more than happy to recommend them.
Customer in Hertfordshire Posted on 12/07/2024 , work completed 03/07/2024
Excellent service
Customer Service
Quality
Value
We had our windows, front door and French doors replaced and from start to finish the service was excellent. At the planning stage there was no pressure put on us and I felt that we could chose exactly what we wanted. Work started on time and was completed in the time frame. They were always punctual and kept us updated throughout the process. They were extremely friendly and I felt comfortable having them in my home. The work was completed to an excellent standard. They were neat and tidy throughout and cleaned up thoroughly at the end of each day. Invoices were provided via email so payment was easy. I cannot think of anything negative about their service/work. I would definitely use them again and would highly recommend them to others.
Customer in Posted on 12/07/2024 , work completed 09/04/2024
Highly Recommended!
Customer Service
Quality
Value
J.C. Friend & Sons recently replaced a 12ft panel of patio windows with double sliding doors for us. The quality of the product, the value for money, as well as the faultless installation, were enough to warrant a 5-star review, but the real joy of the installation was the Friend family themselves. Not only were they super friendly and polite, but Jon Snr was here for a time on the first day and he noticed that my front door wasn't closing properly, so he just fixed it and then told me about it afterwards! He was also kind enough to recommend a local tradesman to do my floors for me. Exceptional family business who take great pride in their work and who truly live up to - and in my experience, exceed - their excellent reputation.
Customer in Hertfordshire Posted on 11/03/2024 , work completed 01/03/2024
1st Class Service
Customer Service
Quality
Value
The installation was carried out on the agreed date and time. From the time of receiving my quote until the work was completed I was kept informed. Jon and his brother Joe are very personable and take great care, they oblivious take pride in their workmanship. I cannot fault their work in any way. As an added bonus their bill was cheaper than a quote I had from another Trusted Trader. No hesitation with recommending this company it was a pleasure to deal with this business.
Customer in Hertfordshire Posted on 04/07/2023 , work completed 28/06/2023
Superb customer experience
Customer Service
Quality
Value
Called John to help out my 87 yr old mum with a really complicated job. He attended site quickly, surveyed and provided a quotation. There were some changes, he re-attended site and re-measured. Nothing was too much trouble. He kept me informed at all times, kept to his quote and kept me updated on the lead in times etc. They kept to the dates, attended site on the day and at the time they said they would. They took out the old shattered windows and installed the new ones, a perfect fit efficiently, cleanly and diligently, with a keen eye on cleanliness. His two operatives were very, very personable and clearly very good at their job. Apparently it was the expertise of their trainer. Would not hesitate to use them again and recommend to others.
Customer in North Somerset Posted on 03/07/2023 , work completed 05/12/2022