J & M Electrical West London Ltd

I had both my Dimplex storage heaters replaced, and from initial contact through to the installation visit, Mark has been so helpful. He answered all my queries efficiently, gave a accurate quotation and kept me informed of the whole process regularly. At installation, both Mark and Ben were so organised, knowledgable about the products, and respectful of my property. Nothing was too much trouble - they happily carried all the heavy bricks up and down two flights of stairs! Mark demonstrated how to use the heaters before leaving site and I received the follow up information/link needed to activate Dimplex’s warranty from Mark the very same day. I was so impressed by the professionalism of the company overall and would happily recommend them to others - I also asked for a quote for a future project as they were so trustworthy.

This is the second time we have used J and M Electrical Services for replacing our heaters they are brilliant. They were very professional in every aspect. I would highly recommend them to everyone. Five stars.

Mark and Ben replaced an old storage heater with a Dimplex Quantum range heater. From initial contact through to completion of the work they were thoroughly professional and efficient in every respect. I received helpful advice on the initial choice of heater, the actual installation was carried out with the minimum of fuss, and Mark explained the workings of the new heater very clearly. The work which was done to the agreed schedule and budget, and I have absolutely no hesitation in recommending them.

J&M Electrical Services are brilliant Mark and Ben were very professional in every aspect. I would highly recommend them to everyone. Five star service.

We had J & M Electrical West London around to install a Dimplex Quantum Range storage heater, as our old one packed in on Christmas Eve, leaving us with minimal heating. Contacted the guys, as they were local to us, and received an immediate response to our enquiry, to which a date and fee was agreed. Excellent friendly and professional service and would highly recommend.

J&M Electrical West London completed a partial rewire for us. We could not be happier with the work that Mark and Ben carried out. They gave us advice and installed energy-saving lighting. Parts of our house to rewire was not straight forward but with their extensive knowledge and skill all has been completed to our satisfaction. I would definitely recommend them. They are tidy and hard working giving advice and alternatives if needed.

I found J&M Electrical as a result of their Which Trusted Trader status. They came yesterday to remove an old storage heater and replaced with a new Dimplex Quantum. I'm very pleased with the new heater - the service was first class and they are two really friendly guys. Couldn't have asked for anything more. Friendly, reliable and very helpful. Already recommended to my neighbours.

I used J and M electrical to replace an old storage heater with a brand new dimplex quantum. They were both extremely friendly, professional and the customer service, installation and after care was first class. I would highly recommend their service and will be passing their details on to friends and family.

We contacted Mark to arrange the fitting of two night storage for an anxious elderly relative in London. Mark went above and beyond anything we could have expected. He was polite, caring, responsive and very helpful. He even visited our relative to reassure her about the works etc. Unfortunately, the work could not be completed as our relative is now in a nursing home.

I heard about J and M via Which? Trusted Traders and wasn't disappointed. They replaced my old storage heater which was on its way out with a new quantum model. Mark gave great advice on the best model for my room size. I had approached another company for a quote and they just sent me a list of 8 heaters and asked me to choose which one I wanted. Mark responded promptly to any questions or queries I had. They were fully booked up weeks ahead but they manage to fit me in sooner due to a cancellation. They also took into account the heating issue I had and the need for a quick replacement. The service was professional and efficient. Mark also went through the control panel and how to operate the heater. I am very pleased and would use this company again, just book early.