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Trusted Traders

J Paterson The Window Company

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4.9

58 Reviews

About

J Paterson The Window Company take pride in supplying quality window and door systems to compliment ones home. We listen to our customers requirements and advise which products would be best.We have a showroom in Whitstable with a number of composite doors, French door, Bi Folding doors and a range of window styles to choose from. All our work is guaranteed for 10 years which is insurance backed and comes with deposit protection and our sealed units have a 20 year warranty. We mostly rely on recommendations from our customers and are very proud to be a Which Trusted Trader. Our window system we use is Rehau which comes with an A rated as standard and we can also offer a 36mm triple glazed window.All our doors and windows come with multi point lock and shootbolts as standard with internally beads for maximum security. All our windows and doors are made to the exact requirements of our customers and made to fit into their openings with a hassle free experience from survey to having the windows fitted.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
  • Glaziers

    • Double glazing installation
  • More Services

    • internal blinds

Customer reviews

Reviews summary

4.9
58 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Roof Lantern Installation
Customer Service
Quality
Value
John was aware of our requirements for many months, as we were waiting for a fitting schedule from our builder. John spoke with the builders and advised them of exactly how to prepare the opening so the the internal finish would look good. Eventually when we got the green light from sight we had a matter of hours to get the order in to the supplier to catch the last delivery date before Christmas. I am very pleased to report that John managed to find a slot for the installation and the lantern has now been installed. Exceptional service. Well Done
Customer in Kent19/12/2018
Efficient
Customer Service
Quality
Value
Quality product, efficient, tidy fitters. Nothing was too much trouble. Extremely pleased with double-glazing. Would recommend and use again.
William, Kent22/11/2018
Excellent window replacement
Customer Service
Quality
Value
Our experience with The Window Company, was excellent, starting with the measurement process through to the actual window installation. The installation process was managed very professionally. It was completed to a high standard and the quality of the work and the commitment of the workforce to ensure the work was carried out as expected was commendable. All employees were courteous and helpful and we were able to communicate with the company in a very efficient manner. All of our queries were managed in a timely basis. We are very pleased with the outcome and extremely happy with the final product.
Customer in Kent21/11/2018
Professional job
Customer Service
Quality
Value
I had 4 windows fitted all agreed at a convenient time to me, fitted, friendly and helpful.
Nikki, Kent08/11/2018
Great job completed to a high standard
Customer Service
Quality
Value
We had 5 windows and a new front door supplied and fitted by J Paterson and are really pleased with the work completed. Very straight forward to get a price with no hidden costs and without the fuss some window fitting companies like to go through. High standard of workmanship and the finish on the work completed is excellent. We Would definitely recommend and use again.
Antony20/10/2018
Very detailed
Customer Service
Quality
Value
Very happy with the work carried out. I asked for a few extra details and they were completed beyond expectations and very professionally. A couple of issues but I believe it was manufacturing rather than a human error. This was resolved very quickly and without expense. Couldn't be happier.
Daniel, Kent10/09/2018
Smart and reasonable
Customer Service
Quality
Value
We had all windows and doors replaced at what we considered to be a reasonable price. Very helpful company. Really impressed with our style of windows. Make the house look really smart and stand out from the rest. Aftercare was really food as we asked for obscured glass after clear was initially put in the back door, Nothing was too much effort. Definitely recommend.
Peter, Kent05/09/2018
My review
Customer Service
Quality
Value
Professional. Second time used after 14 years and once again a brilliant job. Did the work requested and have offered to check the previously installed windows, still to be sorted. Happy to recommend this business to others and have.
Patricia, Kent24/08/2018
My review
Customer Service
Quality
Value
Excellent service
Sheila Ann, Kent20/08/2018
Great service
Customer Service
Quality
Value
Fantastic service...very friendly tradesman.
Which? Trusted Traders Consumer04/08/2018