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J W Scudder Roofing Ltd

5.0

192 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–13:00
  • Sunday - Closed

About

A Family business that prides itself on high quality workmanship, and a friendly service, which has been Established for 38 years in the Roofing Industry.

We do Construction and Domestic Roofs including Slating, Tiling, Flat Roofs and Pitched Roofs, and offer:
- an Insurance Backed Guarantee
- Liquid System
- Green Roofing Systems
- Repairs
- Lead work
- Chimney Stacks
- Upvc Fascia, Soffits and Guttering
- Roof Lights
- Velux Windows
- EPDM Rubber Roof Covering

All Work is Guaranteed. For a Free Quote, Free Advice and a Competitive Price ring free on 0800 44 88 053.

What we do

  • Roofers

    • Roof and skylights
    • Emergency roofing service
    • Guttering, fascias and soffits
    • Flat roofing
    • Rubber roofing (EPDM)
    • Chimneys
    • Cladding
    • Lead work
    • Tiled conservatory roofs
  • More Services

    • velux windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
192 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
My Porch Roof
Customer Service
Quality
Value
John Scudder, his son and another of his roofers were very pleasant to deal with. Previously my experience of roofers has not been good due to issues of poor communication of what is entailed, arrogance and poor finishing of the task. Not so with Scudder Roofing.They have replaced the tiles, added underfelt and fixed lead flashing to my unusually large porch roof. The work is to an excellent standard and and the site was left clean. I will be using them for any future roofing job.
2011-07-31 21:08:21.37 Posted on 01/07/2015 , work completed 01/07/2015
Excellent job - great service!
Customer Service
Quality
Value
John and his team were friendly, polite and professional, keeping me well informed all the way and made a lovely job of my new roof! Would definitely use them again and recommend to others.
Julia, London Posted on 29/06/2015 , work completed 29/06/2015
Nice tile work
Customer Service
Quality
Value
Personable and tidy tradesmen. Nice job on roof, but in hindsight not so pleased. JW Scudder renewed our whole roof, boarded and insulated our loft and fitted new guttering, fascia and soffit boards, and we could not fault their workmanship. However, Three weeks after their job was complete, work began to replace our double glazing and the window fitters discovered the section of roof above our bay was not properly supported and in danger of collapsing. It transpired the roofers had not removed the old soffit and fascia boards, but rather covered them over with new plastic ones (we did not know to check this when contracting them, but have since learned many roofers do this if the wood is not rotten). Had they done so, it would have been clear that this particular section of roof was only being supported by the wood of the bay window frame but, regardless of this fact, given they were working both in our loft and directly above the bay, we feel that these well qualified, experienced, roofers should have noticed the issue and brought it to our attention. When we brought the situation to JW Scudder’s attention they took no responsibility and we are now not only having to pay someone else to complete the necessary structural work but also to re-do JW Scudder’s soffit and fascia work. After an initially pleasant interaction with this company, such a short time ago, we now have a rather bitter taste in our mouths (as well as a bigger hole in our pocket!)
Site User Posted on 28/06/2015 , work completed 28/06/2015
The trader replied (on 03/07/2015)
I am disappointed to read this review as I feel that I fully explained this when the problem was brought to my attention. The over lay fascia boards is a solid timber, in which the block work for the gable was in place and the soffit was fitted to top of the window, so we could not have taken them out, which I informed the customer of this on my visit. The window fitter advised the customer that if we had seen the need for more timber support and informed the customer to that affect then this problem would not have happen. Any timber support work for the bay was not in our scope of works as we did not receive any instructions for this work, solely the replacement of the roof because of the insulation in the loft we would not have seen this anyway. The roofing structure was sound when we replaced the roof which, at this point, was the end of our contract. The window fitters removed the window, three weeks later ( we have not had any communications or contact with this company when they took out the window ) which, as it seems was supporting the gable end so it might dropped. I would have thought that the customer would have asked them the window fitters if they had check before they took the window out if any additional supports were required as houses of this kind are built this way. IF WE HAD NOT CARRIED OUT THE ROOFING WORK, THIS PROBLEM WOULD STILL HAVE OCCURRED. I am sorry that the customer has taken this view and even though I thought I had fully explained the works that the customer feels that we as at fault. It was only when the window was removed that the problem occurred as we did not take the window out there is nothing we can do.
Professional roofers
Customer Service
Quality
Value
John and his team were polite, very helpful, always willing to listen to any concerns you have and put them right. They completed my roof professionally. Very pleased with the result and a good price. They were a good team and would recommend them.
John, London Posted on 20/06/2015 , work completed 20/06/2015
My Review
Customer Service
Quality
Value
Am very pleased with work done, friendly and tidy - all cleared away and drive swept. Good quality work and would recommend to my friends. Excellent job!
Tina, Kent Posted on 08/06/2015 , work completed 08/06/2015
Excellent work
Customer Service
Quality
Value
JW Scudder did a fantastic job, very professional and cleared up afterwards. Very reliable about dates and time of work. We would use them again.
Alan, Kent Posted on 03/06/2015 , work completed 03/06/2015
Excellent professional service.
Customer Service
Quality
Value
From start to finish, a thoroughly excellent service and quality of work superb. Helpful and good consultation before and during the job.
Robert, Kent Posted on 09/05/2015 , work completed 09/05/2015
Competent & considerate
Customer Service
Quality
Value
From the initial contact, John Scudder kept us informed regarding the work, advising on options and expected outcomes. We asked them to replace a Flat Roof, all Soffits, Facias & Guttering, on closer inspection we found some additional work which was completed along with the main works. At all times the work the work team worked professionally with noticeable consideration for their customers.
Robert, Kent Posted on 28/04/2015 , work completed 28/04/2015
Fantastic gentleman roofer.
Customer Service
Quality
Value
John Scudder responded to a problem I had with my roof in lightening quick time. They came to fix my problem with no quibble and made me feel completely at ease. I've experienced problems with aggressive tradesman before and I was completely, pleasantly surprised and relieved to be able to deal with a gentleman like John. He and his son are a fantastic team. They will be my first point of call going forward.
Krupesh, London Posted on 25/04/2015 , work completed 25/04/2015
Very professional
Customer Service
Quality
Value
Pointing of brickwork at flats for residents management company. Have also used company for flat roof repair & balcony surfaces. Always professional, very polite and considerate to residents. Excellent job.
Daphne, Kent Posted on 21/04/2015 , work completed 21/04/2015