Endorsed by Which?

JBC

5.0

72 Reviews

Opening Hours
Today - 08:00–12:00
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Nov 2019

About

All that is best about a small, family-run business and the ultimate in skilled joinery and home improvements.

Unlock the potential of your stair with a stunning balustrade.

We manufacture and install stunning staircases and stair balustrades. Handcrafted in Scotland, we have spent years developing and perfecting this specialist product. Combining a commitment to high quality products, materials and workmanship with superior customer service, our family-run business understands what makes a house a home and we deliver it every time.

Excellent value for money, unrivaled expertise, attention to detail and unwavering commitment to creativity, reliability and revolutionary products. These are just some of the things that have helped build our reputation over the last 30 years and will keep driving us forward over the years to come. Serving Edinburgh, The Lothians, Fife and Central Scotland.

What we do

  • Glaziers

  • Carpenters

    • Joinery and carpentry
  • Specialised building trade contractors

  • More Services

    • staircases
    • glass balustrades

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
72 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Service
Customer Service
Quality
Value
I contacted JBC by telephone, explained what I wanted. They asked me to send photographs of where I wanted my handrails. I received a quotation fairly quickly. The communication throughout the process was 1st class. The job was completed to my 100% satisfaction. This company are a joy to work with and their workmanship is outstanding.
Customer in West Lothian Posted on 27/07/2023 , work completed 27/07/2023
The trader replied (on 28/07/2023)
Thank you so much!
Quality work done efficiently and quickly
Customer Service
Quality
Value
JBC replaced all the balustrades on the stairs of our four storey townhouse. Neatest and tidiest tradespeople we have ever employed! High attention to detail has delivered a result we are delighted with
Alastair in Edinburgh Posted on 06/07/2023 , work completed 30/06/2023
The trader replied (on 28/07/2023)
Thank you so much!
Skilled workmanship of a high standard
Customer Service
Quality
Value
JBC installed a new oak bannister for us. This was quite a complicated job and involved critical angles for jointing to follow the line of the staircase. The end product could not be better, skilled workmanship of a high standard. We are very pleased indeed and highly recommend this company. We have now asked them to quote for further work and look forward to having them back to complete that.
Customer in East Lothian Council Posted on 10/06/2023 , work completed 05/06/2023
The trader replied (on 14/06/2023)
Thank you so much!!
Balcony
Customer Service
Quality
Value
This is the third time we/I have employed JBC. They constructed new double glazed windows for our ground floor, they made a beautiful solid front door, and this time they rebuilt a balcony and balustrade. Russell's and Roland's work is immaculate - attention to detail is standard for them. They remain the best craftsmen we have ever employed. I am thinking of adopting them.
Customer in Edinburgh Posted on 08/06/2023 , work completed 07/06/2023
The trader replied (on 14/06/2023)
Thank you so much!!
Balustrade
Customer Service
Quality
Value
If you’re considering this type of job - look no further. Excellent customer service, excellent job and excellent attention to detail. You won’t regret it. Promise.
Customer in West Lothian Posted on 10/02/2023 , work completed 08/02/2023
The trader replied (on 08/03/2023)
Thank you!
Staircase renovation
Customer Service
Quality
Value
Excellent job conducted by JBC in renovations of both our staircases converting from old fashioned spindles to beautiful oak and glass with feature lighting giving a more modern and casual temporary look. Roland and Russell were extremely hardworking really took note of our customer requirements and completed a first class and very professional job. Would highly recommend.
Moira in Edinburgh Posted on 16/12/2022 , work completed 13/10/2022
The trader replied (on 07/01/2023)
Thank you so much!
Outstanding workmanship
Customer Service
Quality
Value
The work carried out by JBC was outstanding. They came promptly, were efficient, pleasant and dedicated craftsmen. They were extremely helpful and we are delighted with every aspect of their work.
Customer in Fife Posted on 30/11/2022 , work completed 14/11/2022
The trader replied (on 07/01/2023)
Thank you so much!
Glass Balustrade
Customer Service
Quality
Value
Competent and very tidy workers. Excellently completed on time. No problems at all. Can be highly recommended.
Customer in West Lothian Posted on 02/10/2022 , work completed 27/09/2022
The trader replied (on 07/10/2022)
Thank you so much!
Bannister replacement
Customer Service
Quality
Value
Very professional job from start to finish. Communication , advise on details was excellent, friendly & cleanliness as they went about there work was brilliant. Would recommend this company 100%.
Customer in West Lothian Posted on 24/09/2022 , work completed 20/09/2022
The trader replied (on 30/09/2022)
Thank you so much!
Good tradesmen
Customer Service
Quality
Value
Both Roland and Russell were very courteous and polite. JBC manufactured and installed a wooden door and surrounding panels with double glazed glass. They were very attentive and took pride in what they did. Extremely pleased with the outcome.
Customer in Edinburgh Posted on 24/09/2021 , work completed 20/09/2021
The trader replied (on 08/04/2022)
Thank you!!