Endorsed by Which?

JBC

5.0

67 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Nov 2019

About

All that is best about a small, family-run business and the ultimate in skilled joinery and home improvements.

Unlock the potential of your stair with a stunning balustrade.

We manufacture and install stunning staircases and stair balustrades. Handcrafted in Scotland, we have spent years developing and perfecting this specialist product. Combining a commitment to high quality products, materials and workmanship with superior customer service, our family-run business understands what makes a house a home and we deliver it every time.

Excellent value for money, unrivaled expertise, attention to detail and unwavering commitment to creativity, reliability and revolutionary products. These are just some of the things that have helped build our reputation over the last 30 years and will keep driving us forward over the years to come. Serving Edinburgh, The Lothians, Fife and Central Scotland.

What we do

  • Glaziers

  • Carpenters

    • Joinery and carpentry
  • Specialised building trade contractors

  • More Services

    • staircases
    • glass balustrades

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
67 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent in every way
Customer Service
Quality
Value
I would highly recommend JBC. Their customer care and workmanship was exemplary from my initial phone call right through to completion of the work - replacing my front door
Jhamilton Posted on 15/05/2018 , work completed 15/05/2018
Excellent
Customer Service
Quality
Value
Had JBC repair and overhaul a set of bi-fold doors. They were thorough, pleasant to deal with and totally professional. The work was done to a high standard and with the minimum of fuss. Wouldn't hesitate to use them again.
Stephen Posted on 04/07/2018 , work completed 04/07/2018
Fantastic Job
Customer Service
Quality
Value
Everyone I dealt with at JBC were friendly, professional and delivered what they promised. Nothing was too much trouble and the attention to detail was second to none. I would highly recommend them to anyone. All in all it was a pleasure to deal with a company who take such a pride in their craft. Well done guys (and girls!).
Wemyss Posted on 04/07/2018 , work completed 04/07/2018
My review
Customer Service
Quality
Value
Prompt & very professional.
M, Midlothian Posted on 16/07/2018 , work completed 16/07/2018
Excellent service from start to finish - reliable and professional company
Customer Service
Quality
Value
From first contact to installation of new glass sealed units and fixing wind damaged hinges on French Doors everything was done professionally and as listed on the quote.
MARGARETB Posted on 07/08/2018 , work completed 07/08/2018
The trader replied (on 31/01/2019)
Thank you very much!
Superb company JBC
Customer Service
Quality
Value
Replaced safety glass and installed stainless steel clamps to mount glass on balcony. Fitted new balustrade of glass and stainless steel newel posts handrails and D shaped clamps on staircase. From beginning to end fantastic job. Roland and Russell were so professional, innovative, friendly, knowledgeable and so so tidy. Explained everything they were doing and the standard of work was fantastic both on the balcony and the staircase. From initial survey to completion everything was faultless and also a very fair price. I feel Christmas has come early and can't stop admiring their work. I have already recommended JBC to my friends. A first class job by first class guys.
Posted on 13/11/2018 , work completed 13/11/2018
The trader replied (on 31/01/2019)
Thanks again! Much appreciated.
My review
Customer Service
Quality
Value
Great quality doors and fitting was very well done.
Customer Posted on 30/11/2018 , work completed 30/11/2018
Oak and Glass Balustrade
Customer Service
Quality
Value
JBC made and fitted a glass and oak balustrade. The work was completed well within the estimated timeline JBC gave us and their work was extremely professional. We are thrilled with the product and the job JBC did for us and wouldn't hesitate to recommend this company.
A. Hoggarth Posted on 11/12/2018 , work completed 11/12/2018
The trader replied (on 31/01/2019)
Thank you so much!
Door installation
Customer Service
Quality
Value
New main door made and installed for flat in a tenement in Edinburgh. Very polite and courteous. Explained what they were doing and the mechanics of door well. Tidied up after themselves. After care service for teething problem prompt, polite and courteous. The Door is very good quality and I am very pleased with it.
M Lambert Posted on 15/01/2019 , work completed 15/01/2019
The trader replied (on 31/01/2019)
Thank you very much!
Installation of secondary Glazing
Customer Service
Quality
Value
I contacted JBC through finding them on google and found their slim line double glazing would be ideal in our Georgian flat that looks onto the main road on the busy North Charlotte street in Edinburgh. It was also important that we could close the original wooden shutters which was accommodated. Throughout my communication with Jbc I was dealt with by a family member which gave me confidence that customer service was a priority, as at all times quotes, appointments and the installation was done when agreed and on budget. Rolland took a great deal of time measuring up the glass space as in all old buildings the measurements are never identical in 2 windows. The family have an attitude of get it right first time which is very refreshing having had plumbers joiners bathroom installers and electricians working over the last 4 years who Generally over promised and under delivered. It was also helpful to view a similar installation locally, prior to placing the order,to see how effective the window worked out. I am very happy with the outcome and would recommend Jbc as a trusted family business.
Customer in Edinburgh Posted on 20/02/2019 , work completed 12/02/2019
The trader replied (on 22/02/2019)
Wonderful. Thank you very much!