Endorsed by Which?

JBC

5.0

72 Reviews

Opening Hours
Today - 08:00–12:00
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Nov 2019

About

All that is best about a small, family-run business and the ultimate in skilled joinery and home improvements.

Unlock the potential of your stair with a stunning balustrade.

We manufacture and install stunning staircases and stair balustrades. Handcrafted in Scotland, we have spent years developing and perfecting this specialist product. Combining a commitment to high quality products, materials and workmanship with superior customer service, our family-run business understands what makes a house a home and we deliver it every time.

Excellent value for money, unrivaled expertise, attention to detail and unwavering commitment to creativity, reliability and revolutionary products. These are just some of the things that have helped build our reputation over the last 30 years and will keep driving us forward over the years to come. Serving Edinburgh, The Lothians, Fife and Central Scotland.

What we do

  • Glaziers

  • Carpenters

    • Joinery and carpentry
  • Specialised building trade contractors

  • More Services

    • staircases
    • glass balustrades

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
72 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Outstanding craftmanship and service
Customer Service
Quality
Value
This was the second time we had a door made and fitted by JBC. The reason for that is simple - the craftmanship and attention to detail to produce the doors in keeping with the era of the house but with all mod cons were truly superb. This is a family firm which takes a pride in all aspects of its service and always goes the extra mile in a cheerful and friendly way. I know I can always rely on them to do a great job.
E Robb Posted on 09/06/2020 , work completed 27/05/2020
The trader replied (on 09/07/2020)
Wonderful! Thank you so much!
New bannister
Customer Service
Quality
Value
From start to finish they were very professional. By this I mean they explained what they were going to do structurally and cosmetically.My house was left looking just the way it was after they were finished.I cannot praise them highly enough Roland and Russell are very knowledgable in the work they do and I would highly recommend them and their company to anyone looking to get this kind of work done.Once again I cannot thank yous enough.
James Posted on 30/01/2020 , work completed 23/01/2020
The trader replied (on 30/01/2020)
A pleasure! Thank you so much!
Excellent workmanship
Customer Service
Quality
Value
Contracted JBC to install 2 x 5" glass balustrade panels to my patio replacing panel fence. Roland & Russell completed what is a superb robust job with nice surround finishes (even painting newly exposed fencing). Explained the engineering aspects along the way. A knowledgeable family business and would highly recommend.
Customer in Edinburgh Posted on 10/12/2019 , work completed 03/12/2019
The trader replied (on 20/12/2019)
Thank you very much!
Glass Balustrade
Customer Service
Quality
Value
My son recently moved house and we were impressed with the glass and oak balustrade they had, much nicer than our 30+ year old original “ranch fence, three plank” banister. While searching for suppliers, both in Sunday supplements and locally, we came across JBC at Broxburn and asked for a quote. A neighbour a couple of doors down was surveyed the same day. We were unable to accept the quote at that time but after seeing the quality of the work carried out at our neighbours we asked Nicola at JBC a few months later if it would be possible to have the work done at the originally quoted price. Luckily the answer was yes though, because of our delay and the guys schedule, we would have to wait a bit longer than usual for the work to commence. Roland appeared and carried out the full survey and noted my concerns regarding some phone and network cables which would have to be incorporated. He and Russell duly turned up on the allotted day and laid down protective covering on the stairs, spending the rest of the day cutting and preparing various sections prior to the final assembly. A temporary banister was fitted overnight with the balustrade completed the following day. The craftsmanship and quality is fantastic with the stairwell now opened up, my cables invisible. Many thanks to the guys for a fantastic job carried out in an extremely professional way. I would have no hesitation in recommending them to anyone looking for similar work to be carried out.
Customer in West Lothian Posted on 02/12/2019 , work completed 27/11/2019
The trader replied (on 10/12/2019)
A pleasure! Thank you so much!
Great work
Customer Service
Quality
Value
Used JBC to make bunk beds and cupboards. Roland and Russell were very professional from the start, completing the work on time. Offering good design options, tidy workers, courteous. The work was completed to a high standard and they took pride in the quality of their workmanship. I would recommend them and would use them myself again.
Customer in Edinburgh Posted on 18/10/2019 , work completed 15/05/2019
The trader replied (on 10/12/2019)
Wonderful. Thank you!!
Professional, hard woking, conscientious & diligent
Customer Service
Quality
Value
We booked JBC for a bathroom refurbishment. From the written quote (Jim) to the completed work (Roland and Russell) we experienced nothing but professionalism from JBC. Despite working in very cramped conditions and in extreme heat (31 degrees) Roland and Russell managed to produce an amazing modern, sleek and beautifully tiled bathroom...nothing was overlooked and the quality of their workmanship was nothing short of perfection. Communication was excellent as was reliability, honesty and a desire to do a good job for the customer. I am so very glad we used JBC and we will be doing so again, and would definitely recommend the company. Thank you also to Nicola whose professionalism meant that any paperwork, questions etc were managed with speed and efficiency. A wonderful company.
E Howard, Edinburgh Posted on 08/08/2019 , work completed 30/07/2019
The trader replied (on 12/08/2019)
An absolute pleasure. Thank you so much!
Virtually flawless
Customer Service
Quality
Value
Our bath was removed and replaced with a glass sided shower cabinet and the wc and basin were replaced. The floor tiles were removed and replaced and the walls were tiled. Substantial replumbing was needed. The work was carried out in the agreed timescale and at the agreed price. The standard of workmanship was virtually flawless and we were minimally inconvenienced while the work was in progress. Communication with all members of the firm was straightforward, helpful and good humoured. It is now 6 weeks since the work was completed and no problems have arisen. I will certainly go back to JBC if I need further similar work carried out in the future. I don't know whether I could have had the work done as well for less, although I'm sure I could have had it done less well!
Customer in Edinburgh Posted on 13/07/2019 , work completed 29/05/2019
The trader replied (on 01/08/2019)
Wonderful. Thank you so much!!
Four rear sash and case windows
Customer Service
Quality
Value
JBC carried out these works to my second floor tenement flat to a high standard of workmanship. Definitely worth the money as a long term investment in the flat.
Customer in Edinburgh Posted on 07/06/2019 , work completed 04/06/2019
The trader replied (on 10/06/2019)
Thanks so much!
Outstanding job
Customer Service
Quality
Value
Roland and Russell from JBC installed an oak and glass balustrade in our hall. From first approach to completed job they were thoroughly professional, with excellent workmanship. We are very pleased and would not hesitate to recommend JBC.
Customer in West Lothian Posted on 07/05/2019 , work completed 03/05/2019
The trader replied (on 10/06/2019)
Wonderful thank you!
Glass Balustrade
Customer Service
Quality
Value
Excellent workmanship. Seamless process from planning of project all the way to completion. Highly recommend.
Customer in West Lothian Posted on 01/05/2019 , work completed 30/04/2019
The trader replied (on 10/06/2019)
Thank you!