Endorsed by Which?

JBC

5.0

67 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Nov 2019

About

All that is best about a small, family-run business and the ultimate in skilled joinery and home improvements.

Unlock the potential of your stair with a stunning balustrade.

We manufacture and install stunning staircases and stair balustrades. Handcrafted in Scotland, we have spent years developing and perfecting this specialist product. Combining a commitment to high quality products, materials and workmanship with superior customer service, our family-run business understands what makes a house a home and we deliver it every time.

Excellent value for money, unrivaled expertise, attention to detail and unwavering commitment to creativity, reliability and revolutionary products. These are just some of the things that have helped build our reputation over the last 30 years and will keep driving us forward over the years to come. Serving Edinburgh, The Lothians, Fife and Central Scotland.

What we do

  • Glaziers

  • Carpenters

    • Joinery and carpentry
  • Specialised building trade contractors

  • More Services

    • staircases
    • glass balustrades

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
67 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional, hard woking, conscientious & diligent
Customer Service
Quality
Value
We booked JBC for a bathroom refurbishment. From the written quote (Jim) to the completed work (Roland and Russell) we experienced nothing but professionalism from JBC. Despite working in very cramped conditions and in extreme heat (31 degrees) Roland and Russell managed to produce an amazing modern, sleek and beautifully tiled bathroom...nothing was overlooked and the quality of their workmanship was nothing short of perfection. Communication was excellent as was reliability, honesty and a desire to do a good job for the customer. I am so very glad we used JBC and we will be doing so again, and would definitely recommend the company. Thank you also to Nicola whose professionalism meant that any paperwork, questions etc were managed with speed and efficiency. A wonderful company.
E Howard, Edinburgh Posted on 08/08/2019 , work completed 30/07/2019
The trader replied (on 12/08/2019)
An absolute pleasure. Thank you so much!
Virtually flawless
Customer Service
Quality
Value
Our bath was removed and replaced with a glass sided shower cabinet and the wc and basin were replaced. The floor tiles were removed and replaced and the walls were tiled. Substantial replumbing was needed. The work was carried out in the agreed timescale and at the agreed price. The standard of workmanship was virtually flawless and we were minimally inconvenienced while the work was in progress. Communication with all members of the firm was straightforward, helpful and good humoured. It is now 6 weeks since the work was completed and no problems have arisen. I will certainly go back to JBC if I need further similar work carried out in the future. I don't know whether I could have had the work done as well for less, although I'm sure I could have had it done less well!
Customer in Edinburgh Posted on 13/07/2019 , work completed 29/05/2019
The trader replied (on 01/08/2019)
Wonderful. Thank you so much!!
Four rear sash and case windows
Customer Service
Quality
Value
JBC carried out these works to my second floor tenement flat to a high standard of workmanship. Definitely worth the money as a long term investment in the flat.
Customer in Edinburgh Posted on 07/06/2019 , work completed 04/06/2019
The trader replied (on 10/06/2019)
Thanks so much!
Outstanding job
Customer Service
Quality
Value
Roland and Russell from JBC installed an oak and glass balustrade in our hall. From first approach to completed job they were thoroughly professional, with excellent workmanship. We are very pleased and would not hesitate to recommend JBC.
Customer in West Lothian Posted on 07/05/2019 , work completed 03/05/2019
The trader replied (on 10/06/2019)
Wonderful thank you!
Glass Balustrade
Customer Service
Quality
Value
Excellent workmanship. Seamless process from planning of project all the way to completion. Highly recommend.
Customer in West Lothian Posted on 01/05/2019 , work completed 30/04/2019
The trader replied (on 10/06/2019)
Thank you!
Quality service
Customer Service
Quality
Value
JBC supplied and fitted 10 replacement internal oak doors, 4 of which had to be custom made. The doors were delivered and fitted on time. The fitters worked to ensure a perfect fit to all doors dealing with the difficulties of an old building. The end result is a very high quality job undertaken with excellent customer service. I would highly recommend JBC
Customer in Midlothian Posted on 17/04/2019 , work completed 16/04/2019
The trader replied (on 19/04/2019)
Thanks so much!!
An excellent solution to secondary glazing in a period property
Customer Service
Quality
Value
This is a small family business who provide a friendly and most efficient service. Their custom made hinged secondary windows proved to be an ideal solution to the problem of installing secondary glazing in a period property with a minimum of disruption (and no need for planning permission). Roland and Russell were delightful people to have around ; they completed the work in record time, my floors and furniture were protected with polythene and dust sheets and they left absolutely no mess. They also paid attention to extra details such as ordering and installing new blinds and brass window handles. I would unhesitatingly recommend this company.
Customer in Edinburgh Posted on 02/03/2019 , work completed 26/02/2019
The trader replied (on 19/04/2019)
Thank you!!
Installation of secondary Glazing
Customer Service
Quality
Value
I contacted JBC through finding them on google and found their slim line double glazing would be ideal in our Georgian flat that looks onto the main road on the busy North Charlotte street in Edinburgh. It was also important that we could close the original wooden shutters which was accommodated. Throughout my communication with Jbc I was dealt with by a family member which gave me confidence that customer service was a priority, as at all times quotes, appointments and the installation was done when agreed and on budget. Rolland took a great deal of time measuring up the glass space as in all old buildings the measurements are never identical in 2 windows. The family have an attitude of get it right first time which is very refreshing having had plumbers joiners bathroom installers and electricians working over the last 4 years who Generally over promised and under delivered. It was also helpful to view a similar installation locally, prior to placing the order,to see how effective the window worked out. I am very happy with the outcome and would recommend Jbc as a trusted family business.
Customer in Edinburgh Posted on 20/02/2019 , work completed 12/02/2019
The trader replied (on 22/02/2019)
Wonderful. Thank you very much!
Door installation
Customer Service
Quality
Value
New main door made and installed for flat in a tenement in Edinburgh. Very polite and courteous. Explained what they were doing and the mechanics of door well. Tidied up after themselves. After care service for teething problem prompt, polite and courteous. The Door is very good quality and I am very pleased with it.
M Lambert Posted on 15/01/2019 , work completed 15/01/2019
The trader replied (on 31/01/2019)
Thank you very much!
Oak and Glass Balustrade
Customer Service
Quality
Value
JBC made and fitted a glass and oak balustrade. The work was completed well within the estimated timeline JBC gave us and their work was extremely professional. We are thrilled with the product and the job JBC did for us and wouldn't hesitate to recommend this company.
A. Hoggarth Posted on 11/12/2018 , work completed 11/12/2018
The trader replied (on 31/01/2019)
Thank you so much!