Endorsed by Which?

JBC

5.0

67 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Nov 2019

About

All that is best about a small, family-run business and the ultimate in skilled joinery and home improvements.

Unlock the potential of your stair with a stunning balustrade.

We manufacture and install stunning staircases and stair balustrades. Handcrafted in Scotland, we have spent years developing and perfecting this specialist product. Combining a commitment to high quality products, materials and workmanship with superior customer service, our family-run business understands what makes a house a home and we deliver it every time.

Excellent value for money, unrivaled expertise, attention to detail and unwavering commitment to creativity, reliability and revolutionary products. These are just some of the things that have helped build our reputation over the last 30 years and will keep driving us forward over the years to come. Serving Edinburgh, The Lothians, Fife and Central Scotland.

What we do

  • Glaziers

  • Carpenters

    • Joinery and carpentry
  • Specialised building trade contractors

  • More Services

    • staircases
    • glass balustrades

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
67 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New bannister
Customer Service
Quality
Value
From start to finish they were very professional. By this I mean they explained what they were going to do structurally and cosmetically.My house was left looking just the way it was after they were finished.I cannot praise them highly enough Roland and Russell are very knowledgable in the work they do and I would highly recommend them and their company to anyone looking to get this kind of work done.Once again I cannot thank yous enough.
James Posted on 30/01/2020 , work completed 23/01/2020
The trader replied (on 30/01/2020)
A pleasure! Thank you so much!
Outstanding craftmanship and service
Customer Service
Quality
Value
This was the second time we had a door made and fitted by JBC. The reason for that is simple - the craftmanship and attention to detail to produce the doors in keeping with the era of the house but with all mod cons were truly superb. This is a family firm which takes a pride in all aspects of its service and always goes the extra mile in a cheerful and friendly way. I know I can always rely on them to do a great job.
E Robb Posted on 09/06/2020 , work completed 27/05/2020
The trader replied (on 09/07/2020)
Wonderful! Thank you so much!
Professional job
Customer Service
Quality
Value
Roland and Russell did a great job on our new staircase. They have a real passion for their craft and a keen eye for detail. Would recommend JBC for any similar job and will use them in the future.
Customer in Edinburgh Posted on 06/07/2020 , work completed 22/06/2020
The trader replied (on 09/07/2020)
Thank you so much!
Beautiful Glass Balustrade
Customer Service
Quality
Value
What a great company!!! So professional and very helpful. They discuss all aspects of work involved and give great advice!! Nothing is too much trouble and are very responsive on email or phone to answer any questions you may have. The installation was brilliant. The guys powered through the work and what a fabulous job!!! Everything was left so clean and tidy after the work was complete. Would not hesitate to use this company again and would definitely recommend to anyone looking to have this type of work done. A great local company where quality and high end workmanship is clearly part of their ethos.
Customer in West Lothian Posted on 12/09/2020 , work completed 05/09/2020
The trader replied (on 15/09/2020)
Wonderful! Thank you so much!!
The highest standard of customer service and workmanship we've experienced
Customer Service
Quality
Value
From the initial contact, survey and price to the conclusion of an amazing job. Nicola, Roland and Russell were so professional, innovative, welcoming, knowledgeable and so tidy. They constantly explained everything they were doing and the standard of work can only be described as exceptional both on our new front door and the balcony/ staircase. We’ve already recommended JBC to neighbours, relatives and our close friends. A very professional job by a very highly rated family business.
Mr and Mrs Paul Watson in North Lanarkshire Posted on 06/10/2020 , work completed 30/09/2020
Upgraded 3 storey balustrade
Customer Service
Quality
Value
An excellent job - very happy. I always get nervous engaging with the trades but felt very comfortable and confident I had chose the right company in JBC from the start. The work was initiated and completed to a very high standard with great communication in how the work was going to be done and solutions offered when required. They went that extra mile. There was no snagging required which demonstrated their high standard of work and finish. Absolutely no hesitation in recommending JBC
Customer in South Lanarkshire Posted on 12/11/2020 , work completed 09/11/2020
The trader replied (on 23/11/2020)
Thank you so much!!
First class work.
Customer Service
Quality
Value
Just had our wooden balustrade replace with glass and stainless steel. The work was carried out by JBC and I cannot fault the work. The whole process for start to finish was amazing. Roland and Russell arrived and the way they went about the work was truly amazing with great attention to detail. Would have no hesitation in recommending them. Amazing work.
Customer in North Lanarkshire Posted on 02/12/2020 , work completed 27/11/2020
The trader replied (on 06/05/2021)
Wonderful. Thank you!!
Real Craftsmen
Customer Service
Quality
Value
JBC were a company in our area and we wanted to keep it local. The stairway survey was done with great detail and attention and allowed us to influence the design process. Nicola was great in keeping in touch and Roland and Russell were meticulous in the work and their expertise shone through in every area. Everything was done according to the quote. The area was protected well and afterward the area was left spotless. The “guys” were excellent in all their work and we could not be more delighted with the result. Eric and Caroline
Eric in West Lothian Posted on 04/05/2021 , work completed 28/04/2021
The trader replied (on 06/05/2021)
Thank you so much!!
Outstanding Quality & Professionalism
Customer Service
Quality
Value
JBC did an absolutely outstanding job, transforming the bannisters on our stairs from old white painted wood to beautifully crafted oak and glass. From the design stage through to the installation and completion, the team exhibited excellent commitment, professionalism, technical skill and customer service. The quality of the work was exceptional. We couldn’t be happier and we have no hesitation whatsoever in recommending JBC to anyone. Thank you to all, but especially Roland, Russell and Nicola.
Customer in West Lothian Posted on 16/05/2021 , work completed 14/05/2021
The trader replied (on 21/05/2021)
A pleasure! Thank you so much :)
Window Repairs
Customer Service
Quality
Value
Impressed by their positive attitude, hard work and tidiness! Roland & Russell put in a full shift each day even when the weather wasn't too good. They respected us and our property and this was greatly appreciated.
Customer in Edinburgh Posted on 06/06/2021 , work completed 28/05/2021
The trader replied (on 11/06/2021)
You're so welcome. Thank you very much!