JC Windows (UK) Ltd

I contacted JC windows in order to get a conservatory built onto the rear of my property. I asked for slanted disabled doors as I have a son who is wheelchair bound and a disabled daughter this was agreed upon consultation and paid for in full!!! however this was not completed and after contacting JC windows they informed me that they were not able to do so as the garden slabs were too high and if I wanted this to be done I would have to order and pay for another door, even though my requirements were discussed during the consultation. The floor base was not made level and upon contacting JC windows AGAIN this still hasn’t been rectified and there is a gap between the floor and the base of the wall, the staff that completed the base of the conservatory would come for 2 hours (if that) and then disappear without notifying us! John was extremely rude in his mannerisms and the way in which he spoke to us! We have since contacted JC windows yet again as a crack has appeared on the ceiling and we were asked to send photos over, to which we did however as usual there has been no contact from the company regarding this! Extremely poor customer service and even worse workmen-ship. I paid £26,000 for this conservatory for my wishes not to be followed and for bad work with extremely rude and unhelpful service! I do not recommend this company to anyone

Despite the supply chain difficulties that everyone is experiencing at the moment, JC Windows completed the job within 2 weeks. The workers were professional and friendly and cleaned up every evening. We are very pleased with our new conservatory roof and would definitely recommend them.

We invited JC Windows to advise us on the construction of a conservatory/orangery on the rear of a house we had recently moved into and Mark came on 8 April 2021 to carry out a survey and discuss the construction with us. We were assured that they had employees who formed 2 teams so there would be no problem with the supply chain. What we got was something totally different. The tradesmen carrying out work were in fact sub-contractors, not employees and we finished up having to deal with and contact these direct in order to have continuity of the job. As part of the agreement we requested that the level of the floor in the conservatory be made the same as the kitchen as we intended to remove the doors and have the kitchen flow into the conservatory and to have a continuous floor and were assured this would be done. We agreed a price of over £23,000. The ground was cleared and made ready to build but a number of delays arose due to supply problems with concrete for the base. When the bricklayers arrived to commence, they were abusive, rude and kept disappearing from the site. On completion of the work we requested a visit from JC Windows and they agreed to knock down the walls and pillars as the workmanship was of poor quality. We have now found that the original base was not level or the same height as our kitchen. as a result the skirting boards left gaps and we have a slope between the two rooms. We have had this put right ourselves. JC Windows gave little support.

We had a patio door, front door and some cladding fitted. Both fitters were exceptional, very polite, did an excellent job of fitting and lots of attention to detail in finishing off an all-round brilliant fit. Arrived on date given. Price paid was as quoted. Cleared up all the mess, nothing too much trouble. Looks fantastic would highly recommend JC WINDOWS.

I can, without doubt, recommend JC windows. The work was carried out to perfection and could not be faulted. The fitters went out of their way to ensure a good service.

JC Windows fitted two windows in our flat. We used them again as we were entirely satisfied with the windows and doors they replaced on our home earlier this year. Once again great service and product and keenly priced.

JC windows have just completed replacing and renewing D/G windows excellent job carried out by Martin and Mark will highly recommend to others. Thank you guys.

JC Windows have just fit a new door for me the work men were good and quick and they didn't leave a mess. The door fits really well I am very pleased with it. I would recommend them.

J C windows have done an excellent job in raising our pitched glass roof to a flat roof and installing a lantern. The original roof, windows and patio doors needed to be removed in order to build higher brick columns to support the new roof as well as change the original window sizes. The job was complex as we needed to retain the original kitchen units and were very concerned about water ingress. Rather than removing the roof John insisted it was put on acro props with visqueen nailed to it to protect the kitchen from rain damage and thank goodness for that decision because we had terrible weather and lots of rain but thankfully our kitchen units were fine. John’s fitters Gaz and Byron have been excellent, nothing has been too much trouble and they even cleaned the windows and plastic as part of the service. Thank you JC windows for an excellent job well done 👏👏👏

We had all of the front Windows replaced the guys were punctual professional and very knowledgeable we felt easy as soon as they started. When we go on to have the back of our house windows replaced we won't hesitate to go with. JC Windows again and will be recommending them to friends and family.