Boiler replacement
We selected Just Heat on the basis of Justin's clear assessment and explanation of what we needed, his quick responsiveness and a competitive quote. Just Heat being local was an extra plus. The work was done on schedule and very professionally. It was more complicated than a simple replacement as the new boiler is in a different location, and we were very pleased with quality of the work and the support we received both in explaining the work being done and the system operation.
Ed Metcalfe
Posted on 16/11/2015
, work completed 16/11/2015
Recommended
Great job
Justin did a fantastic job moving a radiator for us. He was quick, tidy and keen to do it in the way that meant least damage to my newly stripped floorboards. I recommend him highly to anyone.
Site User
Posted on 15/11/2015
, work completed 15/11/2015
Recommended
I don't often trust traders but
Justin's different - very reasonable, considerate and the best heating engineer I've ever come across.
jacquie w
Posted on 30/10/2015
, work completed 30/10/2015
Recommended
Replacement Boiler
We asked Justin to replace our boiler after being let down badly by our service company. Justin replaced the boiler quickly and efficiently, the work was completed in a day. We are very happy with his level of service and will use him for future servicing and have no hesitation in recommending him.
Site User
Posted on 04/10/2015
, work completed 04/10/2015
Recommended
Replacing boiler
We saw Justin on a recommended web site and asked for a quote to replace our boiler. From other quotes we chose Justin for the way he explained the procedure and priced very competitively The work was completed in a day and to a very high level and thoroughness. Justin explained all the controls and was very open to further questions. We will use Just Heat for our servicing and any other work in the future, highly satisfied.
dreamtwo
Posted on 14/09/2015
, work completed 14/09/2015
Recommended
New Boilers and Hot Water System and Radiators
Justin always puts the customers first and gives 100%. He gives good advice where required and provides top quality workmanship. Highly recommended.
Happycard
Posted on 31/08/2015
, work completed 31/08/2015
Recommended
New Boiler
I contacted Justin as he was a Which? Trusted Trader to discuss my gas boiler which had developed a leak and was not covered under my Boiler Insurance policy. He gave me good sensible no nonsense advice of the options available and we went down the new boiler route. His work was excellent and he dealt with the installation promptly and efficiently. Overall very professional and he is now quoting to replace my Daughter's gas boiler as well.
keith.hardwick
Posted on 14/07/2015
, work completed 14/07/2015
Recommended
Excellent and trustworthy
Was recommended Justin after looking around for a trustworthy plumber and being ripped off by a well-known local company - provided excellent advice and arranged for my boiler to be repaired under manufacturers warranty. Didn't charge me a dime despite me trying to reimburse him for his time. Highly recommend for any weary shoppers out there!
Site User
Posted on 08/07/2015
, work completed 08/07/2015
Recommended
Angela R
Justin was recommended to me by a plumbers merchant when I was looking for a reliable tradesperson to service my boiler/heating and general plumbing jobs. For the past 5 years Justin has provided an efficient and very trustworthy service. He has been thorough in his investigations with the problems I have encountered with my boiler and does his best to find the most cost effective and reliable solutions to the problem at hand. He can at times be difficult to contact, but this is mainly due to the fact that his services are in demand, so a little bit of patience may be required at times. Justin is easy to get a long with and very approachable in discussing various options, and I recommend Just Heat to friends and colleagues if they are looking for reliable plumbing services.
Angela R
Posted on 21/05/2015
, work completed 21/05/2015
Recommended
New Combi Boiler installed
I was given lots of advice byJustin when considering my central heating options when my existing boiler broke down. I decided on a new Combi Boiler. Justin & Chris were prompt, efficient and tidy workers. I had no concerns about leaving them a key to my home as they were completely trustworthy.
Linda M
Posted on 11/05/2015
, work completed 11/05/2015
Recommended
New domestic combi-boiler
Justin came recommended to us by word of mouth. Amongst a couple of other good quotes Justin's shone due to attention to detail and an obviously high level of knowledge and experience that came across when he came round to spec up. He took the time to point out factors that seemingly hadn't been considered by others and certainly not by us! Additionally, he paid real attention to what we wanted and was more than happy to answer the barrage of questions I threw at him about the install. When install day came he and Chris arrived promptly and after a quick chat got straight down to work. Over the course of the week the guys put in a monumental amount of effort, always arriving in good time and keeping the place tidy (of an evening you'd hardly know they'd been in!). Where the inevitable issues arose with our existing, aging and in some cases shoddy pipe-work they took a no-compromise attitude and renewed, upgraded and re-routed everything that needed doing, which turned out to be quite a lot! All of this was done whilst staying true to the original quotation. The workmanship was excellent and the final installation looks very tidy indeed. It has been completely reliable and we've had no issues at all, which is testament to the quality of workmanship put into the install. Both Justin and Chris are friendly, decent & down-to-earth guys and we had no reservations at all about leaving our keys with them for the duration of the install. Overall, we really couldn't be happier.
arodgers
Posted on 18/03/2015
, work completed 18/03/2015
Recommended
service and clean
Stan Kane,I called justin to service mums boiler he was prompt very friendly proffesional and done a great job will use Just Heat for all our boiler needs and will recommend
16ashtray
Posted on 10/03/2015
, work completed 10/03/2015
Recommended
New Boiler
Shortly after moving in, the (ancient) boiler in our house stopped working. We had several good quotes from various companies for a new boiler installation but were particularly impressed with Justin's knowledge and professionalism. On the day of the installation, he and his colleague Chris arrived perfectly on time and worked incredibly hard throughout the day. In addition to replacing the boiler, we had to have new pipes installed and the old ones taken out. Justin also very kindly removed the tiling which was found behind the old boiler for us, making it easier to re-plaster and paint the surface now that the much smaller boiler is in its place. Once the installation was completed, they ensured all was in perfect working condition and cleared up. Throughout the process, we felt fully informed and supported and are thoroughly pleased with the new boiler and setup - we couldn't recommend Just Heat enough.
M. Wilson
Posted on 02/03/2015
, work completed 02/03/2015
Recommended
Central heating system overhaul
Justin, and his colleague Chris, undertook a magnetic trap 'Powerflush' on our heating system. A first class job from the outset. Attention to detail was excellent including the meticulous laying of plastic sheeting and dust sheets to protect carpets and surfaces. The job itself was undertaken with military precision. The result was perfection. We are most pleased with the results. Less noise, more heat efficiency and the ability to control temperature more efficiently as Justin identified the need for a change in our thermostatic controls. So pleased with the outcome that Justin will now be doing the same for my mother-in-laws heating system. Thanks indeed to Just Heat!
PhilJesson
Posted on 27/02/2015
, work completed 27/02/2015
Recommended
boiler repair
Jim Burton. Called Justin to repair my combi boiler left a message on his answer phone in the evening , he replied first thing the next morning by 4 that afternoon he had visited made a temp repair two day later a revisit and job done no fuss or hassle and with a good price . will use his services for all future repairs and servicing and will recommend to all friends and family .
16ashtray
Posted on 22/02/2015
, work completed 22/02/2015
Recommended
Great quality and service
Justin had been responsible for maintaining our central heating systems for five or six years and so we already had a good relationship and, in that time, he was always efficient and businesslike. Sometimes busy, but that's because he is unsurprisingly much in demand. When our old boiler finally packed up, Justin was very responsive and ready to act, more quickly in fact that we were, as I was travelling. We went through all the possible options for installation types, ducting, boiler, positioning etc. (I like to have an understanding of what's going in to my house) and, once we had made a decision, the items were ordered, installed, tested and operational within a week. The new system is much better than the old, carries a long guarantee and I expect to see Justin once a year for servicing.
Which? Trusted Traders Consumer
Posted on 21/02/2015
, work completed 21/02/2015
Recommended
Brilliant job
Great, professional service. Very helpful and trustworthy. Would definitely recommend and will use again for boiler service and repairs.
Juliet, Kent
Posted on 01/02/2015
, work completed 01/02/2015
Recommended
Which? Local Review
Justin has maintained my central heating for a number of years and done some effective repairs to it. I strongly recommend him. He can be a bit difficult to contact but is well worth waiting for. His prices are very reasonable. He explains what he's doing clearly in down-to-earth terms even I can understand; gives good advice, is quick and efficient and very pleasant. What more can you ask?
Minerva
Posted on 24/10/2011
, work completed 24/10/2011
Recommended
Which? Local Review
Gordon gave good advice in moment when My Hot Water cylinder leaked, knowing that the work would be done by British Gas in the morning. I just needed help and advice. Good pro.
whoknows
Posted on 07/03/2011
, work completed 07/03/2011
Recommended
Which? Local Review
We contacted this Gas Installer having read two favourable reviews on the site. My wife telephoned on Sunday afternoon and he promised to attend a faulty boiler on the following day. She told him that we had previously been advised by another plumber that the boiler required replacement and we wanted to have a second opinion; we had said that we would, obviously, prefer to have the unit repaired rather than have to shell out for a new one, especially as the boiler was only four years old.. He said he would telephone one hour before visiting. At 5 p.m., not having heard from him, we again telephoned and were informed that he would attend between 6 & 7 p.m. The boiler provides central heating and hot water in a tenanted property. Our tenants waited in all day and all evening, I also waited in all day and all evening for a call from this Engineer. He did not turn up and he did not telephone to say he would not be there. Eventually, we instructed another Central Heating Engineer who attended within the hour. He found the faulty part, ordered and fitted this on the next day. The boiler is now working perfectly. I provide this information to you in good faith and I hope it will be interest to you.
timtom
Posted on 16/04/2010
, work completed 16/04/2010
Recommended
Which? Local Review
Excellent service. We needed a new boiler. We wanted the old boiler moving from the kitchen to a more useful location. We received excellent advice, our opinions and requirements were listened to and the best location found. At no time was Mr. Marchant pushy. He merely gave his opinion and left us to decide what was best for us. The work was carried out quickly and efficiently and with a minimum of fuss. He was recommended to us by a neighbour and we heartily recommend him to anyone looking for a good gas engineer.
JohnnJill
Posted on 07/03/2010
, work completed 07/03/2010
Recommended
Which? Local Review
Used Just Heat to service boiler. Prompt response and efficient service. Gave concise report and carried out remedial work efficiently at a mutually convenient time, for a reasonable price. No mess or damage.
pinkpuffer
Posted on 16/06/2009
, work completed 16/06/2009
Recommended
Which? Local Review
Contacted Justin on recommendation from this site. He responded very quickly and fixed wiring problem within 30 minutes that caused central heating to fail. Very modest charge for excellent service. I can thoroughly recommend and I will definitely use again.
kotme
Posted on 19/04/2009
, work completed 19/04/2009
Recommended
Which? Local Review
Knowledgeable and friendly service. Plenty of free advice. No question too silly. Diagnosed problem with boiler quickly. Repair and service completed within an hour. Very reasonable rates. Happy to take his shoes off, which is useful to know if you have new carpets!
Tripod
Posted on 16/01/2009
, work completed 16/01/2009
Recommended