About
Just Heat have been trading since 2005 providing professional services to customers in Kent and Sussex for all of their heating and hot water needs. With a vast experience in the heating industry, we can offer a wide range of services to the highest of standards.
From design to installation, we offer a full range of solutions for both domestic and commercial applications.
Heat Pumps
Boilers
Air Conditioning
Solar Thermal
Domestic
Commercial
Servicing
Repairs
Reactive maintenance
Fault finding
Advice and reports
What we do
Boiler, central heating and gas engineers
- Gas safety testing and inspection
- Boiler repair
- Boiler servicing
- Boiler installation
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
Renewable energy
- Solar water heating
- Air source heat pumps
- Solar panels
- Ground source heat pumps
More Services
- full heating design
- specification and commissioning.
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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5.0
259 reviews
Recommended
Recommended
by 100% of customers
Sort by
Boiler Service and Underfloor Heating Repair
Customer Service
Quality
Value
We found Just Heat on the Which site and use them for our annual gas boiler service and any issues we have with our underfloor heating system. Most recently, we had a motor replaced on the downstairs system. Just Heat are very reliable and provide an excellent service. We have had no issues with any work they have carried out for us.
Customer in Kent
, work completed
Recommended
New Boiler
Customer Service
Quality
Value
They completed a tricky job with minimal fuss. They arrived on time, stayed as long as required and completed it with the least disruption possible. I would thoroughly recommend them, and will definitely use them again!
Nathan in Kent
, work completed
Recommended
New Water Pump
Customer Service
Quality
Value
Brilliant service from Justin and Luke I cannot recommend “Just Heat” enough. Our water pump was leaking and discovered on Saturday night I contacted Justin on Sunday Luke was with us Monday morning and new pump fitted by 10:00 you could not ask for more. This is the second time I have used their services the first was fitting our new boiler which again was fitted with minimal fuss and is working brilliantly. A big thank you from me once again
Customer in Kent
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Justin helped fix a leak with our unvented water cylinder. He was very quick in replying to my email and was able to see me the same day. I was impressed with his knowledge and explanation of the issue clearly. A previous plumber had quoted additional works for which Justin had doubted was necessary which ended up saving me time and money. He also carried out our annual boiler service thoroughly and was the first plumber in three services to actually fill out the service manual instead of just putting a sticker on the boiler! I will definitely be been using Justin again if the need arises and for future services and have already recommend him to other households on our development
Customer in Kent
, work completed
Recommended
Excellent service, very knowledgeable
Customer Service
Quality
Value
Justin helped us with a boiler fault, he came on short notice and accommodated us in his busy schedule. He was prompt in finding the fault and had everything needed to repair it. He felt very confident and honest in his communication, I will highly recommend him.
Customer in Kent
, work completed
Recommended
Fast response for urgent boiler replacement
Customer Service
Quality
Value
Justin provided a competitive quote and provided sound technical information in support of it. He responded promptly to the initial contact and completed the work quickly and on time. Very grateful to have the heating back up and running!
Customer in Kent
, work completed
Recommended
General plumbing servicing & repairs
Customer Service
Quality
Value
Justin Marchant was recommended to me about 8 years ago by a friend, who was himself an experienced plumber. He has serviced our boiler and dealt with any other plumbing problems since then promptly and efficiently.
Customer in Kent
, work completed
Recommended
Quick, knowledgeable service
Customer Service
Quality
Value
Justin came the day I called him about a central heating boiler failure, even though I was not a regular customer, and had fixed the problem at what seems a reasonable price within a few days. He responds quickly to communications too.
Customer in Kent
, work completed
Recommended
Professional Job and Reasonable Charge
Customer Service
Quality
Value
Justin did an excellent job for us this morning. Very efficient and professional. Charge at a very reasonable level. Kind and good at communications. Reliable and recommendable. Will have him in our list of priority of engineers.
Customer in Kent
, work completed
Recommended
Great job under trying circumstances
Customer Service
Quality
Value
Boiler service, new hall radiator, gas fire service and TRV replaced. All this when a meter replacement man arrived unannounced. Had to work some of the time without gas or electricity. Good job well done. I would highly recommend Justin and his team.
Customer in Kent
, work completed
Recommended
On Time on Budget, highly recommended.
Customer Service
Quality
Value
Installation of a new Worcester boiler. Justin responded quickly to the initial enquiry and arranged a site inspection. Options and potential issues were explained clearly and shortly after the site visit a competitive quotation was received for the installation. The installation itself was completed very efficiently (on time) with the minimum of disruption. A post-installation query about the boiler's operation was responded to extremely quickly.
Customer in Kent
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
I couldn't recommend Justin and his team enough. Having been messed around by a previous plumber, and our gas being switched off due to carbon monoxide monitors alarming, we were in desperate need for a replacement boiler asap, especially with 2 young children in the house. Justin was incredibly helpful and accommodating and fitted us with a new boiler within 24hrs. He is extremely knowledgeable in his trade and conducts a thorough assessment when quoting to ensure the best job is done for the best price. We will definitely use again and recommend to our friends in the area. Thanks again Justin!
Customer in Kent
, work completed
Recommended
replacement boiler
Customer Service
Quality
Value
When we moved into our new home the boiler was not fit for purpose and we were very pleased we found JustHeat to repair it, we were immediately so impressed with everything about Justin and when we were then ready to go ahead and have the necessary replacement installed we knew we wanted to call a trusted expert back in. We had every confidence that he and the team would do a great job for us and they did not disappoint, we only had to wait a week from accepting their quote and on the day they worked with a professionalism and attention to detail which was so good to see and much appreciated. Highly recommended :)
Customer in Kent
, work completed
Recommended
True professional
Customer Service
Quality
Value
Justin knows his job better than most heating engineers/ high-end plumbers. But he’s not afraid to ask the manufacturers or his colleagues technical questions where necessary - I know, because I’ve heard him ring people up for some obscure boiler pressure figure while servicing our machine. I find that impressive. I also like the fact he is also a fire fighter - the heating business is now secondary to his main vocation, which is saving lives. I find that inspiring. In addition to all that, Justin’s firm prices things very reasonably - so what more could you want?
Mark in Kent
, work completed
Recommended
Boiler service and new heating controls
Customer Service
Quality
Value
Quick and professional service. Very fair prices, very considerate and friendly. Arrived on time and gave a full record of all work done. Explained and showed how the new heating controller worked.
Sandra in Kent
, work completed
Recommended
Annual Boiler Service & Replacement of Kitchen Tap
Customer Service
Quality
Value
Efficient & competent service as usual. Kindly fitted the replacement tap at the same visit, very fair on pricing for the extra work.
Diane in Kent
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
Justin was very professional from day one when seeing the property and quoting the work. He was extremely knowledgeable and very competitively priced. Due to COVID the work had to be delayed but this was no bother for Just Heat. The work was to remove the old boiler and system from the kitchen and replaced with a top of the range combi boiler in the garage. Their work is spot on, very neat and tidy and extremely efficient. Nothing was a bother for Justin, Luke, George and even adapted the work to include fitting a washing machine. We will be doing more work with them in the future, Highly recommended!
Customer in Kent
, work completed
Recommended
Boiler Service and Radiator replacements
Customer Service
Quality
Value
This work was completed on Thursday 8th July. It was carried out very efficiently and to our satisfaction. The plumber, George, was very tidy and cleaned up all the work prior to leaving. He was knowledgeable, courteous and constructive with options. The work was professionally completed in a diligent fashion, within the proposed time scale. We would highly recommend J.H.Services.
Customer in Kent
, work completed
Recommended
Remove old boiler from kitchen and re-locate new Worcester Bosch
Customer Service
Quality
Value
From the time Justin first visited the property to make recommendations we felt confident that he had the solution for us after going through a number of proposed options. A Worcester Bosch combi boiler was selected which was capable of supplying two bathrooms and could cope with the high water flow. The old boiler was removed from the kitchen to free up cupboard space there and the new boiler installed in what was previously an airing cupboard. Two gains there, a kitchen cupboard freed up and an airing cupboard gained. On the day of installation, both he and George turned up on time and proceeded to lay sheets down to protect the floors. Working as a team soon becomes apparent through the day as the project started to gather momentum and progress was significant. Hence to say there was very little lost time as they obviously knew their business. Being a retired engineer quality was important as this reflects the care that a tradesman applies to a job. No worries there as all pipework was very neatly and precisely done. Although we didn’t have hot water for one night the whole installation only took just over a day and a half to complete and we were soon fully up and running again. On completion, all rubbish was removed and the areas affected were left clean and tidy. From this experience, we wouldn’t hesitate in recommending Just Heat and we will be using them to replace current radiators that need updating. Our thanks to Justin and George for their professional work.
Mike
, work completed
Recommended
Great work
Customer Service
Quality
Value
Justin was everything you hope a boiler repair/service tradesperson would be. Good coms, great advice and help, v speedy work, competitively priced. Would recommend.
Andy in Kent
, work completed
Recommended
Professional and knowledgeable
Customer Service
Quality
Value
Justin is a delight to work with. Not only does he really know his product, he is also superbly professional in his conduct and delivers quality work. Justin understands how to deliver a premium service. I’ll definitely be calling Justin again.
Dieter in Kent
, work completed
Recommended
New Boiler System
Customer Service
Quality
Value
Justin and George did a great job fitting a new heating system and sorting out some of the peculiarities of the existing system. It is a very neat job they explained how every thing works very well. The system has been altered to allow the use of softened water in the home without destroying the heating system. I am very pleased with the work and very grateful they could fit me in at relatively short notice.
Customer in Kent
, work completed
Recommended
New Gas Boiler
Customer Service
Quality
Value
The service was extremely professional from the first meeting and survey to finishing the job. The work included removing our old boiler and replacing it with a new Worcester Bosch Boiler and new central heating pump. George our engineer was courteous extremely neat tidy and most importantly to us Covid secure while carrying out the work. The work was completed on schedule and the boiler works like a dream. The cost of the works was very competitive and I thought great value for money. I have no hesitation in recommending Justin and his team from Just Heat and look forward to welcoming them back when the boiler is serviced. P-G
Customer in Kent
, work completed
Recommended
Brilliant detective work by Justin to work out our heating problems
Customer Service
Quality
Value
We have a ridiculously complex boiler system and have had various issues with it over the years. The people who installed it stand by and looked puzzled, but then we found Justin and he has been brilliant. He has a determination to solve the puzzle and work out the problem, and seems to be the only person who really understands how it works. We are indebted to him and I can't recommend him highly enough. Always helpful and responsive, and a superb heating engineer.
Customer in Kent
, work completed
Recommended
Fitted me in at short notice and resolved the issue with boiler as quickly as possible
Customer Service
Quality
Value
I am really happy with the service Just Heat provide and would highly recommend them. Justin not only fitted me in at short notice, he identified the problem, helped me find another tradesman to resolve a related issue and got my boiler running again as quick as he could and on top of that the bill was very reasonable. Justin and his team are knowledgeable, helpful, friendly, trustworthy and reliable. Excellent service!
Julie in Kent
, work completed
Recommended