replacement boiler
When we moved into our new home the boiler was not fit for purpose and we were very pleased we found JustHeat to repair it, we were immediately so impressed with everything about Justin and when we were then ready to go ahead and have the necessary replacement installed we knew we wanted to call a trusted expert back in. We had every confidence that he and the team would do a great job for us and they did not disappoint, we only had to wait a week from accepting their quote and on the day they worked with a professionalism and attention to detail which was so good to see and much appreciated. Highly recommended :)
Customer in Kent
Posted on 15/08/2021
, work completed 04/08/2021
Recommended
True professional
Justin knows his job better than most heating engineers/ high-end plumbers. But he’s not afraid to ask the manufacturers or his colleagues technical questions where necessary - I know, because I’ve heard him ring people up for some obscure boiler pressure figure while servicing our machine. I find that impressive. I also like the fact he is also a fire fighter - the heating business is now secondary to his main vocation, which is saving lives. I find that inspiring. In addition to all that, Justin’s firm prices things very reasonably - so what more could you want?
Mark in Kent
Posted on 06/08/2021
, work completed 05/08/2021
Recommended
Boiler service and new heating controls
Quick and professional service. Very fair prices, very considerate and friendly. Arrived on time and gave a full record of all work done. Explained and showed how the new heating controller worked.
Sandra in Kent
Posted on 25/07/2021
, work completed 23/07/2021
Recommended
Annual Boiler Service & Replacement of Kitchen Tap
Efficient & competent service as usual. Kindly fitted the replacement tap at the same visit, very fair on pricing for the extra work.
Diane in Kent
Posted on 21/07/2021
, work completed 16/07/2021
Recommended
Excellent Work
Justin was very professional from day one when seeing the property and quoting the work. He was extremely knowledgeable and very competitively priced. Due to COVID the work had to be delayed but this was no bother for Just Heat. The work was to remove the old boiler and system from the kitchen and replaced with a top of the range combi boiler in the garage. Their work is spot on, very neat and tidy and extremely efficient. Nothing was a bother for Justin, Luke, George and even adapted the work to include fitting a washing machine. We will be doing more work with them in the future, Highly recommended!
Customer in Kent
Posted on 16/07/2021
, work completed 14/07/2021
Recommended
Boiler Service and Radiator replacements
This work was completed on Thursday 8th July. It was carried out very efficiently and to our satisfaction. The plumber, George, was very tidy and cleaned up all the work prior to leaving. He was knowledgeable, courteous and constructive with options. The work was professionally completed in a diligent fashion, within the proposed time scale. We would highly recommend J.H.Services.
Customer in Kent
Posted on 12/07/2021
, work completed 03/06/2021
Recommended
Remove old boiler from kitchen and re-locate new Worcester Bosch
From the time Justin first visited the property to make recommendations we felt confident that he had the solution for us after going through a number of proposed options. A Worcester Bosch combi boiler was selected which was capable of supplying two bathrooms and could cope with the high water flow. The old boiler was removed from the kitchen to free up cupboard space there and the new boiler installed in what was previously an airing cupboard. Two gains there, a kitchen cupboard freed up and an airing cupboard gained. On the day of installation, both he and George turned up on time and proceeded to lay sheets down to protect the floors. Working as a team soon becomes apparent through the day as the project started to gather momentum and progress was significant. Hence to say there was very little lost time as they obviously knew their business. Being a retired engineer quality was important as this reflects the care that a tradesman applies to a job. No worries there as all pipework was very neatly and precisely done. Although we didn’t have hot water for one night the whole installation only took just over a day and a half to complete and we were soon fully up and running again. On completion, all rubbish was removed and the areas affected were left clean and tidy. From this experience, we wouldn’t hesitate in recommending Just Heat and we will be using them to replace current radiators that need updating. Our thanks to Justin and George for their professional work.
Mike
Posted on 28/06/2021
, work completed 15/06/2021
Recommended
Great work
Justin was everything you hope a boiler repair/service tradesperson would be. Good coms, great advice and help, v speedy work, competitively priced. Would recommend.
Andy in Kent
Posted on 20/06/2021
, work completed 10/06/2021
Recommended
Professional and knowledgeable
Justin is a delight to work with. Not only does he really know his product, he is also superbly professional in his conduct and delivers quality work. Justin understands how to deliver a premium service. I’ll definitely be calling Justin again.
Dieter in Kent
Posted on 19/06/2021
, work completed 02/06/2021
Recommended
New Boiler System
Justin and George did a great job fitting a new heating system and sorting out some of the peculiarities of the existing system. It is a very neat job they explained how every thing works very well. The system has been altered to allow the use of softened water in the home without destroying the heating system. I am very pleased with the work and very grateful they could fit me in at relatively short notice.
Customer in Kent
Posted on 23/05/2021
, work completed 21/05/2021
Recommended
New Gas Boiler
The service was extremely professional from the first meeting and survey to finishing the job. The work included removing our old boiler and replacing it with a new Worcester Bosch Boiler and new central heating pump. George our engineer was courteous extremely neat tidy and most importantly to us Covid secure while carrying out the work. The work was completed on schedule and the boiler works like a dream. The cost of the works was very competitive and I thought great value for money. I have no hesitation in recommending Justin and his team from Just Heat and look forward to welcoming them back when the boiler is serviced. P-G
Customer in Kent
Posted on 16/05/2021
, work completed 29/04/2021
Recommended
Brilliant detective work by Justin to work out our heating problems
We have a ridiculously complex boiler system and have had various issues with it over the years. The people who installed it stand by and looked puzzled, but then we found Justin and he has been brilliant. He has a determination to solve the puzzle and work out the problem, and seems to be the only person who really understands how it works. We are indebted to him and I can't recommend him highly enough. Always helpful and responsive, and a superb heating engineer.
Customer in Kent
Posted on 15/05/2021
, work completed 12/05/2021
Recommended
Fitted me in at short notice and resolved the issue with boiler as quickly as possible
I am really happy with the service Just Heat provide and would highly recommend them. Justin not only fitted me in at short notice, he identified the problem, helped me find another tradesman to resolve a related issue and got my boiler running again as quick as he could and on top of that the bill was very reasonable. Justin and his team are knowledgeable, helpful, friendly, trustworthy and reliable. Excellent service!
Julie in Kent
Posted on 26/04/2021
, work completed 14/04/2021
Recommended
Prompt, competent and friendly service
The work was a routine annual service, with checks of boiler and controls. As the work was of a minor character, the firm did not have the opportunity to demonstrate the full range of their expertise! Although routine, the work was actually carried out the next day after I requested it, and the engineer, George, was efficient, friendly in manner and appropriately informative on what he was doing. I welcomed him asking me, as a helpful reminder, if there was anything else I needed to be done.
Customer in Pembury
Posted on 26/04/2021
, work completed 16/04/2021
Recommended
Superb job
Justin and team sorted my boiler problem immediately ..... great job and saved the day as it was really cold!
Steve in Kent
Posted on 06/04/2021
, work completed 06/04/2021
Recommended
Justin saves the day again
We had an issue with our boiler that we attempted to sort with the manufacturer on warranty. They came and fixed one issue, but also found an electrical issue so couldn’t test and recommended getting our usual plumber to do a quick service and test. Had to get an electrician over to sort that, once done I called Justin to see if he could help. At this point we hadn’t had heating/hot water for over a week. Justin’s team came within the hour and performed the service and test very efficiently, and got us back up and running again. I believe this is now the third time in the last five years that Justin’s helped us with various issues at short notice, and always does an excellent job.
Customer in Kent
Posted on 09/03/2021
, work completed 09/03/2021
Recommended
Boiler service
Contacted Justin to carry out a service for our boiler which he and Dan fitted previously a couple of years ago. A time was arranged later that day(!) and George carried out the service. All done satisfactorily - will be booking in again for the next service!
Customer in Kent
Posted on 03/03/2021
, work completed 02/03/2021
Recommended
Excellent job
Justin, Dan, and George have done an amazing job on my blocked central heating system. Having had several other companies to try and solve the problem Justin and his team have sorted it and now all up and running efficiently. Very knowledgeable and explained everything really well. I Will definitely use them again
Customer in Kent
Posted on 02/03/2021
, work completed 23/02/2021
Recommended
Boiler installed and serviced
Just Heat installed and subsequently have serviced our boiler for three years now, all perfectly satisfactory.
Customer in Kent
Posted on 23/02/2021
, work completed 08/02/2021
Recommended
Replacement boiler
We 100% recommend this company, as to how fast and efficient they were in replacing our boiler we are now warm. Many thanks to Justin and Dan.
Customer in Kent
Posted on 08/02/2021
, work completed 02/02/2021
Recommended
New Boiler Install - Excellent and Reliable Service
I have been using Just Heat for a while and have always found Justin to be friendly, reliable and due to his extensive knowledge able to go straight to the problem and provide a solution at a reasonable cost. Just before Xmas my old boiler was playing up (again) and having decided its days were numbered, I asked Justin for a quote for a new boiler. He discussed the various options with me and provided a detailed quote which was thorough and competitive. Last week a new boiler was fitted and what could have been a disruptive and major inconvenience, was carried out very professionally and efficiently. Credit and thanks to George who was punctual, very polite, communicated well throughout and had a very good work ethic completing the installation on time and leaving everything clean and tidy. A follow up call from Justin to see that everything had gone okay and the new boiler was working well completed the excellent service. I'm another very satisfied customer and have no hesitation in recommending Just Heat to you.
Customer in Kent
Posted on 07/02/2021
, work completed 04/02/2021
Recommended
New Boiler
We choose Just Heat as we wanted to use an independent local company with good reviews to supply and fit a replacement gas boiler, and are very pleased. Justin, and his colleague, did a great, professional job - helpful, informative and fair price. A slight problem a couple of days later (a Sunday), Justin came straight out - turned out to be my error, but he still spent time checking everything else was OK. Based on our experience, no hesitation in recommending.
Customer in Tonbridge
Posted on 01/02/2021
, work completed 29/01/2021
Recommended
high quality work and very trustworthy
Justin was very thorough from the initial discussion, talking through different options with us and giving us a lot of confidence in the works and decision we’d made in terms of boiler options. Justin arrived promptly on the day the work’s started, was polite, friendly, took care of my house, explained what would be happening and did an excellent job. I would highly recommend Just Heat services ltd and will definitely use them again if I need any future heating works.
Customer in Kent
Posted on 31/01/2021
, work completed 21/01/2021
Recommended
Upgrade boiler and flush heating system
I have used Just Heat a few times now for some fairly complicated work and their work is very good and very reliable. They provided a quote for the work which was competitive and also completed the job in the time set. They took plenty of time to discuss the job with me both before and during the job. The end result is that the system now works as it should. I am very happy to recommend Just Heat services.
Customer in Kent
Posted on 29/01/2021
, work completed 27/01/2021
Recommended
New boiler installation with radiator upgrades
Visited to survey and provided a quotation promptly and at work in the flat within 2 days of order. Removal of old boiler and installation of new boiler went smoothly and completed within the day despite a few issues that had to be overcome. Good communication with Justin and options explained well. Would use again.
Customer in Tunbridge Wells
Posted on 28/01/2021
, work completed 21/01/2021
Recommended