Endorsed by Which?

Just Heat Services Limited T/A Just Heat

5.0

249 Reviews

Opening Hours
Today -
  • Monday 07:00–17:00
  • Tuesday 07:00–17:00
  • Wednesday 07:00–17:00
  • Thursday 07:00–17:00
  • Friday 07:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Just Heat have been trading since 2005 providing professional services to customers in Kent and Sussex for all of their heating and hot water needs. With a vast experience in the heating industry, we can offer a wide range of services to the highest of standards.

From design to installation, we offer a full range of solutions for both domestic and commercial applications.

Heat Pumps
Boilers
Air Conditioning
Solar Thermal
Domestic
Commercial

Servicing
Repairs
Reactive maintenance
Fault finding
Advice and reports

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

    • Solar water heating
    • Air source heat pumps
    • Solar panels
    • Ground source heat pumps
  • More Services

    • full heating design
    • specification and commissioning.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
249 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
A decent boiler - AT LAST!!!
Customer Service
Quality
Value
After suffering an unreliable boiler and various shall we say uninformed 'engineers' for the past year we tried Justin from just heat. Justin looked at our 11 year old Alpha boiler and changed the diverter valve for us which did improve the domestic hot water output however, he warned us that the pump was sticking a little and that the boiler was renowned for water leaks ( which we knew from experience ). By now, so many components from our boiler had been renewed that it really was becoming illogical to keep pouring good money after bad so Justin gave us a fixed price for changing our boiler over to a Worcester Bosch - the price Justin quoted was good so I agreed to the new installation - with absolutely no regrets. We now have a new boiler with 'lashings' of constantly hot water together with a warm house whats more is Justin did not charge us for the call out and repair to our old boiler as we stayed with him for the replacement. Good man and we intend to stay with him for our annual safety checks etc., WELL RECOMMENDED
janjim Posted on 18/11/2016 , work completed 18/11/2016
Recommended
Customer Service
Quality
Value
We found Just Heat through Worcester Bosch and having read reviews on Trusted Traders, had no hesitation in asking for an assessment of the work required to replace our boiler. The quote was quickly received and the work booked . Both Justin and Chris were a delight to have in the house, being friendly and helpful. The work was completed quickly, efficiently and with little disruption. The working area was left very clean. All of the documentation was explained and all questions answered. We have absolutely no hesitation in recommending Just Heat for boiler replacements.
richard Posted on 09/11/2016 , work completed 09/11/2016
Boiler Replacements
Customer Service
Quality
Value
Justin was recommended to us by a plumber who we are planning to use. He suggested that Justin's work was extremely good and that he would do a good job. We found Justin and Chris polite, prompt and reliable. The work was carried out extremely well and was neat and professional with everything left tidy at the end of each day. We would be more than happy to recommend them both.
Alex L Posted on 30/10/2016 , work completed 30/10/2016
Very neat work and efficient
Customer Service
Quality
Value
Justin was recommended to us and we found him polite, reliable, on time and the work carried out to replace our boiler was neatly and professionally installed, ably assisted by Chris. We would definitely recommend him.
BrookStreetGardener Posted on 13/10/2016 , work completed 13/10/2016
Reassurance
Customer Service
Quality
Value
It is very reassuring to know that I can call on Justin when a problem arises! He is efficient, very helpful and cheerful. He installed a new boiler a few years ago and services it, and will give advice when asked.
Happy Customer Posted on 05/10/2016 , work completed 05/10/2016
Top Quality Job
Customer Service
Quality
Value
Justin removed our old back boiler and installed a new Combi boiler together with all new radiators. His communication throughout was excellent and he provided good advice on the choice of boiler. I would certainly have him back for any plumbing requirements.
Ben A Posted on 02/10/2016 , work completed 02/10/2016
Helpful and efficient
Customer Service
Quality
Value
Justin decommissioned and installed a new free-standing boiler in our kitchen, which other installers said wasn't possible in my house. He was polite and worked efficiently. Would definitely recommend to friends and family.
Keith Ford Posted on 14/09/2016 , work completed 14/09/2016
Efficient and thorough
Customer Service
Quality
Value
Justin was recommended to us and managed to fit us in when we had water dripping through the ceiling. Chris managed to trace the leaking pipe, which wasn't an easy task, and repair.
Sophie Posted on 09/09/2016 , work completed 09/09/2016
First Class Service.
Customer Service
Quality
Value
Replacement boiler fitted, first class service and installation, explained everything in detail, carried out a very seamless installation. Very professional and great dealing with someone that has great pride in their work and clearly values his reputation. Highly recommended.
Andy H Posted on 22/08/2016 , work completed 22/08/2016
Quick & very helpful
Customer Service
Quality
Value
Justin has serviced our boiler for several years and has dealt very quickly with any problems. When our shower failed recently he discussed our options with us, then replaced it within a week or so. We would certainly recommend him.
dave1936 Posted on 12/08/2016 , work completed 12/08/2016
Very Professional
Customer Service
Quality
Value
Justin supplied and installed a very reliable and efficient boiler and explained everything he was doing very clearly. His rates are reasonable. He has returned to do some extra work for me which has all been successful. He really knows what he's doing.
Which? Trusted Traders Consumer Posted on 10/08/2016 , work completed 10/08/2016
Very accommodating
Customer Service
Quality
Value
Was recommended Justin by a friend but when I called about our shower leak he had too much work on (a good sign!). He very kindly gave us a number of someone he referred work to but this person was also too snowed under. I went back to Justin and he managed to fit in a visit in for his colleague Chris the very next day - we were very lucky and it was very good of Justin. Chris knew what he was doing and fixed the leak quickly and we've had no problems since. Rates were very reasonable - would not hesitate to contact again. Communication was also very good. Thank you!
EYoung Posted on 11/07/2016 , work completed 11/07/2016
Reliable and professional
Customer Service
Quality
Value
Justin was pinctual and did a great job with installung a new boiler
Florie25 Posted on 06/07/2016 , work completed 06/07/2016
Great Job in fitting new boiler
Customer Service
Quality
Value
Justin did great job in rectifying the mess created by a cowboy builder at our house. His quote was competitive and he was quick in answering back to me. He arrived on time, installed every material of high quality and he worked late in the night to make sure our boiler is up running so that we can get hot water and heating after suffering from months because of the negligence of old builder. Justin is very informative and has the ability to explain everything clearly. I will highly recommend him and would hire him again if I need to.
Which? Trusted Traders Consumer Posted on 03/06/2016 , work completed 03/06/2016
Boiler Instalation
Customer Service
Quality
Value
Justin was on time and made a quick and accurate assessment of our problem. His follow up work was exceptional and he provided a 'value for money' solution.His eye for detail and his meticulous end product is a credit to himself and his trade. Highly recommended.
Chris Hollyoak Posted on 18/05/2016 , work completed 18/05/2016
Repeat Business
Customer Service
Quality
Value
Justin has been out to me on numerous occasions, often at short notice when something goes wrong, and has always done a good job. He is efficient, thorough and easy to work with. I would recommend him.
49153 Posted on 18/04/2016 , work completed 18/04/2016
Boiler replacement & Sundry gas & Plumbing Works
Customer Service
Quality
Value
It's always difficult to take the plunge and choose a "plumber". I selected Just Heat as a direct result of the reviews on this website, as it is my opinion that Which cares more about its reputation than other contractor "paid for" ratings websites. Justin visited to quote for the job, listened and acted upon my opinions so I felt no undue sales pressure to select any particular model of boiler. Shortly thereafter I received a detailed written job specification with price quotation and a start date and time was agreed. Justin and his assistant Chris arrived at exactly 08:00 (on both days) as arranged and coordinated their work together quietly and efficiently. At the end of the job all work areas were left tidy and the boiler controls were clearly and patiently explained to me. I am therefore delighted to recommend Just Heat to other households. PW Tonbridge
PW Tonbridge Posted on 06/04/2016 , work completed 06/04/2016
Central heating installation
Customer Service
Quality
Value
Justin (and Chris) replaced our night storage heaters and water tank with a combo-boiler and gas central heating. The experience was surprising painless. They did a terrific job, with very little inconvenience, kept the place tidy and were open to our every whim. Justin answers e-mails promptly and his fees were very reasonable. We would not hesitate to recommend him.
2011-06-20 13:22:39.68 Posted on 04/04/2016 , work completed 04/04/2016
A Good One
Customer Service
Quality
Value
Justin arrived as arranged, completed the boiler service and gave a report of things that might require attention in the near future. He was customer friendly and professional and will use him again.
SharonAtkins Posted on 29/03/2016 , work completed 29/03/2016
Trustworthy, Knowledgeable and Courteous
Customer Service
Quality
Value
Initially Justin carried out our boiler service...he then came out promptly when we had an issue a year later with our 30 year old boiler - which finally gave up the ghost. He advised us on a replacement and carried out the installation work at a fair price - even though the job turned out to be trickier with extra electrical work required. He is knowledgeable and does not suggest unnecessary work to be carried out. Justin is clean and tidy and I would highly recommend him.
2011-08-04 13:22:39.87 Posted on 09/03/2016 , work completed 09/03/2016
Boiler Replacement
Customer Service
Quality
Value
Spot on, Justin knows his stuff, reliable, tidy and completed the job as quoted.
2011-05-29 07:07:16.92 Posted on 08/03/2016 , work completed 08/03/2016
Great Job!
Customer Service
Quality
Value
I had struggled to find someone commercially qualified who was prepared to work in a domestic setting (domestic gas engineers not qualified for type of work needed). Justin was very thorough; he quoted quickly and thoroughly, was competitive in price. Started on the agreed date and co-ordinated necessary sub contractors and worked quickly and efficiently. We were delighted with the outcome; it had been a long, tedious, on-going problem which finally, thanks to Justin, is now solved. Thoroughly recommend!
jane@tonbridge Posted on 01/03/2016 , work completed 01/03/2016
Reliable and informative plumber
Customer Service
Quality
Value
I called Justin one Friday afternoon with a boiler problem concerning a lack of hot water. He came round that evening at 6.15 and gave me a very clear and detailed account of two identified problems. Later that same evening he emailed me a list of parts and costings of the options and once I had responded with our preference, he ordered the parts and once received, came straight away to fit and solve the issue. I was impressed with Justin's fast follow up, his identification and informed analysis of the problem and his detailed quotation including links to websites for replacement parts. Equally impressive is that he uses email for sending quotes and invoices and that he accepts payments by BACS.
Julie, Sevenoaks Posted on 24/02/2016 , work completed 24/02/2016
Boiler Repair
Customer Service
Quality
Value
In the middle of winter, on the coldest week our boiler stopped working. I called Justin and he said he would come that day. Unfortunately he picked up an injury during the day so was unable to attend, but at 7am the next morning he was in touch and attended within 15 minutes. He diagnosed the problem and within an hour and a half had collected the part and had the boiler back working. His work was quick, but quality and had a friendly approach. Would definitely recommend Just Heat!
Malcolm Maclean Posted on 29/01/2016 , work completed 29/01/2016
Boiler and radiator replacements
Customer Service
Quality
Value
We saw Justin on a recommended website and asked for a quote to replace our boiler and radiators including moving some of the radiators to alternative locations. Justin gave a good assessment and explanation of the work involved along with problems that could be encountered. His quote was very competitive and his workmanship was of the highest quality. We have no hesitation in recommending Justin to others.
Timothy Posted on 14/12/2015 , work completed 14/12/2015