About
Just Heat have been trading since 2005 providing professional services to customers in Kent and Sussex for all of their heating and hot water needs. With a vast experience in the heating industry, we can offer a wide range of services to the highest of standards.
From design to installation, we offer a full range of solutions for both domestic and commercial applications.
Heat Pumps
Boilers
Air Conditioning
Solar Thermal
Domestic
Commercial
Servicing
Repairs
Reactive maintenance
Fault finding
Advice and reports
What we do
Boiler, central heating and gas engineers
- Gas safety testing and inspection
- Boiler repair
- Boiler servicing
- Boiler installation
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
Renewable energy
- Solar water heating
- Air source heat pumps
- Solar panels
- Ground source heat pumps
More Services
- full heating design
- specification and commissioning.
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
259 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great Job in fitting new boiler
Customer Service
Quality
Value
Justin did great job in rectifying the mess created by a cowboy builder at our house. His quote was competitive and he was quick in answering back to me. He arrived on time, installed every material of high quality and he worked late in the night to make sure our boiler is up running so that we can get hot water and heating after suffering from months because of the negligence of old builder. Justin is very informative and has the ability to explain everything clearly. I will highly recommend him and would hire him again if I need to.
Which? Trusted Traders Consumer
, work completed
Recommended
Boiler Instalation
Customer Service
Quality
Value
Justin was on time and made a quick and accurate assessment of our problem. His follow up work was exceptional and he provided a 'value for money' solution.His eye for detail and his meticulous end product is a credit to himself and his trade. Highly recommended.
Chris Hollyoak
, work completed
Recommended
Repeat Business
Customer Service
Quality
Value
Justin has been out to me on numerous occasions, often at short notice when something goes wrong, and has always done a good job. He is efficient, thorough and easy to work with. I would recommend him.
49153
, work completed
Recommended
Boiler replacement & Sundry gas & Plumbing Works
Customer Service
Quality
Value
It's always difficult to take the plunge and choose a "plumber". I selected Just Heat as a direct result of the reviews on this website, as it is my opinion that Which cares more about its reputation than other contractor "paid for" ratings websites. Justin visited to quote for the job, listened and acted upon my opinions so I felt no undue sales pressure to select any particular model of boiler. Shortly thereafter I received a detailed written job specification with price quotation and a start date and time was agreed. Justin and his assistant Chris arrived at exactly 08:00 (on both days) as arranged and coordinated their work together quietly and efficiently. At the end of the job all work areas were left tidy and the boiler controls were clearly and patiently explained to me. I am therefore delighted to recommend Just Heat to other households. PW Tonbridge
PW Tonbridge
, work completed
Recommended
Central heating installation
Customer Service
Quality
Value
Justin (and Chris) replaced our night storage heaters and water tank with a combo-boiler and gas central heating. The experience was surprising painless. They did a terrific job, with very little inconvenience, kept the place tidy and were open to our every whim. Justin answers e-mails promptly and his fees were very reasonable. We would not hesitate to recommend him.
2011-06-20 13:22:39.68
, work completed
Recommended
A Good One
Customer Service
Quality
Value
Justin arrived as arranged, completed the boiler service and gave a report of things that might require attention in the near future. He was customer friendly and professional and will use him again.
SharonAtkins
, work completed
Recommended
Trustworthy, Knowledgeable and Courteous
Customer Service
Quality
Value
Initially Justin carried out our boiler service...he then came out promptly when we had an issue a year later with our 30 year old boiler - which finally gave up the ghost. He advised us on a replacement and carried out the installation work at a fair price - even though the job turned out to be trickier with extra electrical work required. He is knowledgeable and does not suggest unnecessary work to be carried out. Justin is clean and tidy and I would highly recommend him.
2011-08-04 13:22:39.87
, work completed
Recommended
Boiler Replacement
Customer Service
Quality
Value
Spot on, Justin knows his stuff, reliable, tidy and completed the job as quoted.
2011-05-29 07:07:16.92
, work completed
Recommended
Great Job!
Customer Service
Quality
Value
I had struggled to find someone commercially qualified who was prepared to work in a domestic setting (domestic gas engineers not qualified for type of work needed). Justin was very thorough; he quoted quickly and thoroughly, was competitive in price. Started on the agreed date and co-ordinated necessary sub contractors and worked quickly and efficiently. We were delighted with the outcome; it had been a long, tedious, on-going problem which finally, thanks to Justin, is now solved. Thoroughly recommend!
jane@tonbridge
, work completed
Recommended
Reliable and informative plumber
Customer Service
Quality
Value
I called Justin one Friday afternoon with a boiler problem concerning a lack of hot water. He came round that evening at 6.15 and gave me a very clear and detailed account of two identified problems. Later that same evening he emailed me a list of parts and costings of the options and once I had responded with our preference, he ordered the parts and once received, came straight away to fit and solve the issue. I was impressed with Justin's fast follow up, his identification and informed analysis of the problem and his detailed quotation including links to websites for replacement parts. Equally impressive is that he uses email for sending quotes and invoices and that he accepts payments by BACS.
Julie, Sevenoaks
, work completed
Recommended
Boiler Repair
Customer Service
Quality
Value
In the middle of winter, on the coldest week our boiler stopped working. I called Justin and he said he would come that day. Unfortunately he picked up an injury during the day so was unable to attend, but at 7am the next morning he was in touch and attended within 15 minutes. He diagnosed the problem and within an hour and a half had collected the part and had the boiler back working. His work was quick, but quality and had a friendly approach. Would definitely recommend Just Heat!
Malcolm Maclean
, work completed
Recommended
Boiler and radiator replacements
Customer Service
Quality
Value
We saw Justin on a recommended website and asked for a quote to replace our boiler and radiators including moving some of the radiators to alternative locations. Justin gave a good assessment and explanation of the work involved along with problems that could be encountered. His quote was very competitive and his workmanship was of the highest quality. We have no hesitation in recommending Justin to others.
Timothy
, work completed
Recommended
Boiler replacement
Customer Service
Quality
Value
We selected Just Heat on the basis of Justin's clear assessment and explanation of what we needed, his quick responsiveness and a competitive quote. Just Heat being local was an extra plus. The work was done on schedule and very professionally. It was more complicated than a simple replacement as the new boiler is in a different location, and we were very pleased with quality of the work and the support we received both in explaining the work being done and the system operation.
Ed Metcalfe
, work completed
Recommended
Great job
Customer Service
Quality
Value
Justin did a fantastic job moving a radiator for us. He was quick, tidy and keen to do it in the way that meant least damage to my newly stripped floorboards. I recommend him highly to anyone.
Site User
, work completed
Recommended
I don't often trust traders but
Customer Service
Quality
Value
Justin's different - very reasonable, considerate and the best heating engineer I've ever come across.
jacquie w
, work completed
Recommended
Replacement Boiler
Customer Service
Quality
Value
We asked Justin to replace our boiler after being let down badly by our service company. Justin replaced the boiler quickly and efficiently, the work was completed in a day. We are very happy with his level of service and will use him for future servicing and have no hesitation in recommending him.
Site User
, work completed
Recommended
Replacing boiler
Customer Service
Quality
Value
We saw Justin on a recommended web site and asked for a quote to replace our boiler. From other quotes we chose Justin for the way he explained the procedure and priced very competitively The work was completed in a day and to a very high level and thoroughness. Justin explained all the controls and was very open to further questions. We will use Just Heat for our servicing and any other work in the future, highly satisfied.
dreamtwo
, work completed
Recommended
New Boilers and Hot Water System and Radiators
Customer Service
Quality
Value
Justin always puts the customers first and gives 100%. He gives good advice where required and provides top quality workmanship. Highly recommended.
Happycard
, work completed
Recommended
New Boiler
Customer Service
Quality
Value
I contacted Justin as he was a Which? Trusted Trader to discuss my gas boiler which had developed a leak and was not covered under my Boiler Insurance policy. He gave me good sensible no nonsense advice of the options available and we went down the new boiler route. His work was excellent and he dealt with the installation promptly and efficiently. Overall very professional and he is now quoting to replace my Daughter's gas boiler as well.
keith.hardwick
, work completed
Recommended
Excellent and trustworthy
Customer Service
Quality
Value
Was recommended Justin after looking around for a trustworthy plumber and being ripped off by a well-known local company - provided excellent advice and arranged for my boiler to be repaired under manufacturers warranty. Didn't charge me a dime despite me trying to reimburse him for his time. Highly recommend for any weary shoppers out there!
Site User
, work completed
Recommended
Angela R
Customer Service
Quality
Value
Justin was recommended to me by a plumbers merchant when I was looking for a reliable tradesperson to service my boiler/heating and general plumbing jobs. For the past 5 years Justin has provided an efficient and very trustworthy service. He has been thorough in his investigations with the problems I have encountered with my boiler and does his best to find the most cost effective and reliable solutions to the problem at hand. He can at times be difficult to contact, but this is mainly due to the fact that his services are in demand, so a little bit of patience may be required at times. Justin is easy to get a long with and very approachable in discussing various options, and I recommend Just Heat to friends and colleagues if they are looking for reliable plumbing services.
Angela R
, work completed
Recommended
New Combi Boiler installed
Customer Service
Quality
Value
I was given lots of advice byJustin when considering my central heating options when my existing boiler broke down. I decided on a new Combi Boiler. Justin & Chris were prompt, efficient and tidy workers. I had no concerns about leaving them a key to my home as they were completely trustworthy.
Linda M
, work completed
Recommended
New domestic combi-boiler
Customer Service
Quality
Value
Justin came recommended to us by word of mouth. Amongst a couple of other good quotes Justin's shone due to attention to detail and an obviously high level of knowledge and experience that came across when he came round to spec up. He took the time to point out factors that seemingly hadn't been considered by others and certainly not by us! Additionally, he paid real attention to what we wanted and was more than happy to answer the barrage of questions I threw at him about the install. When install day came he and Chris arrived promptly and after a quick chat got straight down to work. Over the course of the week the guys put in a monumental amount of effort, always arriving in good time and keeping the place tidy (of an evening you'd hardly know they'd been in!). Where the inevitable issues arose with our existing, aging and in some cases shoddy pipe-work they took a no-compromise attitude and renewed, upgraded and re-routed everything that needed doing, which turned out to be quite a lot! All of this was done whilst staying true to the original quotation. The workmanship was excellent and the final installation looks very tidy indeed. It has been completely reliable and we've had no issues at all, which is testament to the quality of workmanship put into the install. Both Justin and Chris are friendly, decent & down-to-earth guys and we had no reservations at all about leaving our keys with them for the duration of the install. Overall, we really couldn't be happier.
arodgers
, work completed
Recommended
service and clean
Customer Service
Quality
Value
Stan Kane,I called justin to service mums boiler he was prompt very friendly proffesional and done a great job will use Just Heat for all our boiler needs and will recommend
16ashtray
, work completed
Recommended
New Boiler
Customer Service
Quality
Value
Shortly after moving in, the (ancient) boiler in our house stopped working. We had several good quotes from various companies for a new boiler installation but were particularly impressed with Justin's knowledge and professionalism. On the day of the installation, he and his colleague Chris arrived perfectly on time and worked incredibly hard throughout the day. In addition to replacing the boiler, we had to have new pipes installed and the old ones taken out. Justin also very kindly removed the tiling which was found behind the old boiler for us, making it easier to re-plaster and paint the surface now that the much smaller boiler is in its place. Once the installation was completed, they ensured all was in perfect working condition and cleared up. Throughout the process, we felt fully informed and supported and are thoroughly pleased with the new boiler and setup - we couldn't recommend Just Heat enough.
M. Wilson
, work completed
Recommended