K N Smith Limited t/a KS Installations

Excellent work by Kevin. Punctuality was superb- always a bonus - and both jobs were done efficiently with no mess. Would highly recommend.

I found Kevin via WorcesterBosch approved fitters He was courteous and informative. His price was competitive and his quote was comprehensive. I now have a lovely new boiler which has been very tidily fitted. Kevin Worked really hard on this job and the old boiler was removed and the new one fitted in a day and a half. I’m very happy with the work done and would have no hesitation in recommending him

Kevin recently installed a Bosch Boiler in our home, and the entire experience was excellent from start to finish. From the initial phone call to his prompt visit and subsequent quotation, everything went smoothly. After comparing his quote with others, I found Kevin's offer to be competitive. His service was both professional and friendly. I fully recommend Kevin for anyone in need of boiler installation.

Kevin did a superb job replacing a basin and tap for us - very quick, top quality, no mess, and even charged less than his quote, as the job turned out to be simpler than he had thought. Thoroughly recommended!

Kevin has replaced my parents gas hot water boiler with a new electric one. He has been very helpful in providing options and solutions and they are very pleased with the result. He works very tidily and cleans up thoroughly when he leaves, my mother was very impressed! We would definitely recommend him.

We had not contacted Kevin before but he responded at very short notice when we were in a flap as the only loo in the house had failed. On a snowy day he fitted us in on his way home and quickly fixed the broken loo. Very tidy work and he explained what he was doing. Very happy with the work.

Kevin removed old boiler and relocated site for new boiler. Clean and tidy job done to the highest standard. Would highly recommend.

Having completed 3 bathroom renovations in my old home, Kevin was my number one choice to complete a bathroom renovation when I recently moved house. From the early stages he helped me with choice of bathroom furniture and design. Not only does he do a brilliant job, but on a personal level I have really appreciated his kindness with willingly providing help with small problems above and beyond the work he was contracted for. So easy to have around the home, and leaves no mess. Totally recommend him, and in fact already have to a family member.

Kevin came when my normal heating engineer couldn’t. He fitted me around his existing jobs and diagnosed the problem before letting me know the price before asking if I wanted to go ahead. On the day he texted in advance to let me know an estimated time, and he came when I expected. He didn’t want to walk through the house in case he made a mess, so was happy to go round the outside of the house. He was polite, friendly and fixed the problem. I’m grateful we were recommended him by a friend.

I have used KS installations for installation, maintenance of my central heating system and various plumbing repairs for many years, most recently this month. I have found that Mr Smith's work is to a high standard and intend to continue using him in future. Hugh Evans

Kevin replaced an ageing boiler for me. He did an excellent job and was really tidy and easy to have around the house. He explained everything to me carefully and clearly. Would highly recommend!

From the outset, Kevin impressed with his personable and professional approach. From initial telephone contact, to site visit (in the loft), to receipt of a detailed and comprehensive quote -which was very pleasing to receive, to say the least. On installation day Kevin arrived exactly on time and was soon at work with the minimum of fuss. We were pleased and surprised to have the new boiler fitted and up and running by the end of day one, with day two given over to its commissioning and running through operating procedures. Throughout the whole process, Kevin undertook his work in a very professional and courteous manner and left all areas completely cleaned up and tidy on completion. Overall, we found Kevin to be knowledgeable, reliable, trustworthy and the standard of his workmanship is excellent. We have no hesitation in recommending Kevin and will certainly use him again.

We have used Kevin for a number of years. He is very friendly and professional at all times. His work is excellent and he is always prepared to go the extra mile. When our boiler packed a few years ago when it was snowing heavily he put snow chains on his tyres and went off to get new parts. Weather was so bad that we did not expect to see him again that day but he returned and fixed the problem. He always leaves the work area clean and tidy. We would not use anyone else and have no hesitation in recommending him.

Kevin was very professional and quickly found the crux of our issue, promptly sourcing and replacing a faulty shower pump. We were super happy with his friendly service - would definitely recommend and use again.

Repaired gas boiler which insurance company had said was an uneconomical repair for a fraction of the cost of buying a new boiler. Turned up on time and was extremely helpful and professional.

Kevin came round to quote and went through out options. He was very professional and we chose to go ahead. We Agreed an install date. The boiler turned up that very morning and Kevin was not f behind, arriving when he said he would. The old boiler was out very quickly . He worked on his own, all day and by 4:30 the heating was running. The old boiler was removed from site. Day 2 Kevin returned to do some commissioning checks and system balancing. By lunch time he was gone. A perfect install. No Mess what so ever. Excellent in every respect.

Kevin resolved a problem with a leaking gas water heater. He showed great problem solving ability which saved me considerable expense and inconvenience. Kevin explained what he was doing, informed me when he would obtain the replacement parts and came when he said he would to complete the repair. I would certainly use him again and would recommend others to do so.

Great communication and a very professional installation of a water heater. Fitted heater on date indicated and within the time frame specified. Would use again and cannot recommend highly enough.

Called Kevin on Saturday evening having taken his number from the Worcester Bosch site. He called back and arranged to come on Sunday. Amazing service at the weekend, very professional and sorted my problem. Good to know there is a quality engineer close to us.

Kevin answered my call quickly, came out to see us straight away and gave an honest, clear explanation of what was going wrong with our system. He fixed one issue straight away, and sorted a specialised part for the other then returned to fix that.

A very professional and courteous service from the start. After the initial contact, KS Installations turned up at the agreed time to inspect the job (a replacement for an existing boiler) and the quote arrived promptly afterwards. The quote was competitive and complete and, after deciding to proceed, we agreed on an installation date which proceeded as planned. During installation, I was kept informed on a daily basis and the job was completed without a hitch. Each night the work area was left clean and tidy. I'm extremely pleased with the work and with KS Installations, and I'm more than happy to recommend them.

After a week with no hot water (apart from an electric shower) we were extremely thankful that Kevin re-scheduled work to remove our obsolete 'dead' boiler and fit a new replacement on the bank holiday. We were very impressed with his work especially when having to do the outside stuff in weather best fit for ducks! Communications were good so a decision like where to position the programmer was clearly explained - as well as how to operate it. Very tidy too - the kitchen was left nice and clean and all things relating to safety during the pandemic observed. Already booked Kevin to do service next April and no hesitation in recommending him to all. Many thanks again.

I help look after a couple of rental properties and the company who we have always used lost the accredited employee who conducts their Gas Safety checks the week our certificates were due. I was recommended to give Kevin a call and was very pleased we did. He answered first time, listened to my problem, asked for the tenant details to be sent direct so he could arrange access and said to leave to him. He updated once he had booked and arranged access with both sets of tenants, called from site when a minor issue was found to give our options for the solution and sorted there and then. Certificates were sent promptly and we hope to use Kevin going forwards for any future works and would fully recommend from our experience so far.

Great and efficient work from Kevin in servicing our boiler that he previously installed for us without any problems. Thanks for the good service.

A water leak inside the wall cavity of the kitchen and dining room left me with no running water for 48 hours, a challenge in this pandemic when we frequently need to wash hands. However, Kevin was able to re-schedule work to trace the leak, fix the issue and restore the water supply. We are grateful for his flexibility and professionalism in dealing with the situation efficiently and in a Covid secure manner.