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K N Smith Limited t/a KS Installations

5.0

41 Reviews

About

This business has not added a description yet.

What we do

  • Bathroom fitters

    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Automated Heating

Customer reviews

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5.0
41 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Excellent Service
Customer Service
Quality
Value
Kevin was very professional and quickly found the crux of our issue, promptly sourcing and replacing a faulty shower pump. We were super happy with his friendly service - would definitely recommend and use again.
Paul in Worcestershire Posted on 24/03/2022 , work completed 02/02/2022
Fantastic service.
Customer Service
Quality
Value
Repaired gas boiler which insurance company had said was an uneconomical repair for a fraction of the cost of buying a new boiler. Turned up on time and was extremely helpful and professional.
Michael in Worcestershire Posted on 05/03/2022 , work completed 18/02/2022
Good advise , and a professional installation. Worcester Bosch Boiler fitted with no fuss, no mess and Very Tidy.
Customer Service
Quality
Value
Kevin came round to quote and went through out options. He was very professional and we chose to go ahead. We Agreed an install date. The boiler turned up that very morning and Kevin was not f behind, arriving when he said he would. The old boiler was out very quickly . He worked on his own, all day and by 4:30 the heating was running. The old boiler was removed from site. Day 2 Kevin returned to do some commissioning checks and system balancing. By lunch time he was gone. A perfect install. No Mess what so ever. Excellent in every respect.
Customer in Worcestershire Posted on 29/01/2022 , work completed 28/01/2022
Professional, highly competent and friendly
Customer Service
Quality
Value
Kevin resolved a problem with a leaking gas water heater. He showed great problem solving ability which saved me considerable expense and inconvenience. Kevin explained what he was doing, informed me when he would obtain the replacement parts and came when he said he would to complete the repair. I would certainly use him again and would recommend others to do so.
Customer in Worcestershire Posted on 17/11/2021 , work completed 03/11/2021
Water heater fitted
Customer Service
Quality
Value
Great communication and a very professional installation of a water heater. Fitted heater on date indicated and within the time frame specified. Would use again and cannot recommend highly enough.
Phil in Worcestershire Posted on 24/09/2021 , work completed 23/09/2021
K S Installations
Customer Service
Quality
Value
Called Kevin on Saturday evening having taken his number from the Worcester Bosch site. He called back and arranged to come on Sunday. Amazing service at the weekend, very professional and sorted my problem. Good to know there is a quality engineer close to us.
Customer in Worcestershire Posted on 29/06/2021 , work completed 27/06/2021
Prompt response - solved problems
Customer Service
Quality
Value
Kevin answered my call quickly, came out to see us straight away and gave an honest, clear explanation of what was going wrong with our system. He fixed one issue straight away, and sorted a specialised part for the other then returned to fix that.
Customer in Worcestershire Posted on 28/06/2021 , work completed 14/05/2021
Brilliant work
Customer Service
Quality
Value
A very professional and courteous service from the start. After the initial contact, KS Installations turned up at the agreed time to inspect the job (a replacement for an existing boiler) and the quote arrived promptly afterwards. The quote was competitive and complete and, after deciding to proceed, we agreed on an installation date which proceeded as planned. During installation, I was kept informed on a daily basis and the job was completed without a hitch. Each night the work area was left clean and tidy. I'm extremely pleased with the work and with KS Installations, and I'm more than happy to recommend them.
Customer in Worcestershire Posted on 25/06/2021 , work completed 16/06/2021
restoring home comforts
Customer Service
Quality
Value
After a week with no hot water (apart from an electric shower) we were extremely thankful that Kevin re-scheduled work to remove our obsolete 'dead' boiler and fit a new replacement on the bank holiday. We were very impressed with his work especially when having to do the outside stuff in weather best fit for ducks! Communications were good so a decision like where to position the programmer was clearly explained - as well as how to operate it. Very tidy too - the kitchen was left nice and clean and all things relating to safety during the pandemic observed. Already booked Kevin to do service next April and no hesitation in recommending him to all. Many thanks again.
David in Worcestershire Posted on 09/05/2021 , work completed 03/05/2021
Thank you Kevin
Customer Service
Quality
Value
I help look after a couple of rental properties and the company who we have always used lost the accredited employee who conducts their Gas Safety checks the week our certificates were due. I was recommended to give Kevin a call and was very pleased we did. He answered first time, listened to my problem, asked for the tenant details to be sent direct so he could arrange access and said to leave to him. He updated once he had booked and arranged access with both sets of tenants, called from site when a minor issue was found to give our options for the solution and sorted there and then. Certificates were sent promptly and we hope to use Kevin going forwards for any future works and would fully recommend from our experience so far.
Terry in Worcestershire Posted on 26/04/2021 , work completed 26/03/2021