Customer focused, solution providing, outstanding plumber. Beyond expectations.
Kevin completed two projects for us within seven months. The first was an installation of two B&Q bathrooms and a kitchen in a flat refurbishment. Kevin was outstanding in every way. B&Q were unhelpful, he found solutions to the problems that they put in our way. We were away on holiday for two weeks of the project, Kevin communicated with me, whilst appreciating that I was on holiday. Informing me of solutions and decisions made by him to get the project complete. The second project was a refurbishment of my home, a seven bedroom house with five brand new bathrooms and a new kitchen. Kevin worked around other sometimes difficult trades, completed his work to the highest standard, did more than was his responsibility, in sometimes fraught situations, kept his communication to a solution-focused one rather than a problem highlighting one. Absolutely outstanding service, communication and outcome. More than we asked for, no fuss, no problems, just solutions.