K N Smith Limited t/a KS Installations

A very professional and courteous service from the start. After the initial contact, KS Installations turned up at the agreed time to inspect the job (a replacement for an existing boiler) and the quote arrived promptly afterwards. The quote was competitive and complete and, after deciding to proceed, we agreed on an installation date which proceeded as planned. During installation, I was kept informed on a daily basis and the job was completed without a hitch. Each night the work area was left clean and tidy. I'm extremely pleased with the work and with KS Installations, and I'm more than happy to recommend them.

After a week with no hot water (apart from an electric shower) we were extremely thankful that Kevin re-scheduled work to remove our obsolete 'dead' boiler and fit a new replacement on the bank holiday. We were very impressed with his work especially when having to do the outside stuff in weather best fit for ducks! Communications were good so a decision like where to position the programmer was clearly explained - as well as how to operate it. Very tidy too - the kitchen was left nice and clean and all things relating to safety during the pandemic observed. Already booked Kevin to do service next April and no hesitation in recommending him to all. Many thanks again.

I help look after a couple of rental properties and the company who we have always used lost the accredited employee who conducts their Gas Safety checks the week our certificates were due. I was recommended to give Kevin a call and was very pleased we did. He answered first time, listened to my problem, asked for the tenant details to be sent direct so he could arrange access and said to leave to him. He updated once he had booked and arranged access with both sets of tenants, called from site when a minor issue was found to give our options for the solution and sorted there and then. Certificates were sent promptly and we hope to use Kevin going forwards for any future works and would fully recommend from our experience so far.

Great and efficient work from Kevin in servicing our boiler that he previously installed for us without any problems. Thanks for the good service.

A water leak inside the wall cavity of the kitchen and dining room left me with no running water for 48 hours, a challenge in this pandemic when we frequently need to wash hands. However, Kevin was able to re-schedule work to trace the leak, fix the issue and restore the water supply. We are grateful for his flexibility and professionalism in dealing with the situation efficiently and in a Covid secure manner.

Kevin has completed numerous jobs for us over the past 15 years, beginning with a complete bathroom refit and more recently, removal of a hot water tank & boiler from loft space, replacing with a combi-boiler, re-sited in a utility room. He has also fitted a new radiator, sorted leaking radiators & pipes, re-routed gas pipes and serviced boilers over the years! The latest job was a routine boiler service. Kevin’s work is always high quality and he is professional & efficient when in our home. I trust his judgement & advice on plumbing and heating issues and would certainly recommend him!

Delighted with standard of work and compliance with personal safety standards during corona virus lockdown restrictions Standard annual service which identified broken panel to be repaired as well This was carried out at a second visit after the replacement part had been ordered and arrived

Kevin came recommended by a few local people we know who he had recently done with for. We had no hot water so I sent him a message quite late one evening and he replied very early the following morning to say he could squeeze us in the first thing to take a look. It turned out to be a very small problem that was east to sort (if you know how) so showed us how to rectify it if it were to happen again. This was reflected in his bill which was very reasonable. We live in a much larger than the average home and have had a few people try to fleece us over the years but we will definitely use Kevin again for any future issues/projects.

Kevin Smith was punctual and although we had a mystery issue during the installation, he ran over 5 days, keeping me appraised of developments sorted it out, the problem was down to a signal blockage caused by a mirror. Kevin was professional in his approach and very tidy. We are pleased with our new boiler and the price we payed. I would definitely give him a reference for any future one thinking of using his service.

Woke up to a leaking boiler on Saturday morning and Kevin came round that afternoon. He didn't have the part to fix it there and then but did suggest a practical workaround for us. ordered the parts and came back on the Tuesday to complete the repair. Good quick work and did what he said he was going to all at a very reasonable price.