K N Smith Limited t/a KS Installations

Kevin replaced an ageing boiler for me. He did an excellent job and was really tidy and easy to have around the house. He explained everything to me carefully and clearly. Would highly recommend!

From the outset, Kevin impressed with his personable and professional approach. From initial telephone contact, to site visit (in the loft), to receipt of a detailed and comprehensive quote -which was very pleasing to receive, to say the least. On installation day Kevin arrived exactly on time and was soon at work with the minimum of fuss. We were pleased and surprised to have the new boiler fitted and up and running by the end of day one, with day two given over to its commissioning and running through operating procedures. Throughout the whole process, Kevin undertook his work in a very professional and courteous manner and left all areas completely cleaned up and tidy on completion. Overall, we found Kevin to be knowledgeable, reliable, trustworthy and the standard of his workmanship is excellent. We have no hesitation in recommending Kevin and will certainly use him again.

We have used Kevin for a number of years. He is very friendly and professional at all times. His work is excellent and he is always prepared to go the extra mile. When our boiler packed a few years ago when it was snowing heavily he put snow chains on his tyres and went off to get new parts. Weather was so bad that we did not expect to see him again that day but he returned and fixed the problem. He always leaves the work area clean and tidy. We would not use anyone else and have no hesitation in recommending him.

Kevin was very professional and quickly found the crux of our issue, promptly sourcing and replacing a faulty shower pump. We were super happy with his friendly service - would definitely recommend and use again.

Repaired gas boiler which insurance company had said was an uneconomical repair for a fraction of the cost of buying a new boiler. Turned up on time and was extremely helpful and professional.

Kevin came round to quote and went through out options. He was very professional and we chose to go ahead. We Agreed an install date. The boiler turned up that very morning and Kevin was not f behind, arriving when he said he would. The old boiler was out very quickly . He worked on his own, all day and by 4:30 the heating was running. The old boiler was removed from site. Day 2 Kevin returned to do some commissioning checks and system balancing. By lunch time he was gone. A perfect install. No Mess what so ever. Excellent in every respect.

Kevin resolved a problem with a leaking gas water heater. He showed great problem solving ability which saved me considerable expense and inconvenience. Kevin explained what he was doing, informed me when he would obtain the replacement parts and came when he said he would to complete the repair. I would certainly use him again and would recommend others to do so.

Great communication and a very professional installation of a water heater. Fitted heater on date indicated and within the time frame specified. Would use again and cannot recommend highly enough.

Called Kevin on Saturday evening having taken his number from the Worcester Bosch site. He called back and arranged to come on Sunday. Amazing service at the weekend, very professional and sorted my problem. Good to know there is a quality engineer close to us.

Kevin answered my call quickly, came out to see us straight away and gave an honest, clear explanation of what was going wrong with our system. He fixed one issue straight away, and sorted a specialised part for the other then returned to fix that.