Kimbletech Ltd

Having moved house recently in retirement to our hopefully “forever house” we are seeking to cut the running costs wherever we can, hence solar was of great appeal. We didn’t know where to start having become sceptical about Facebook adverts and postal fliers so I posted on the Marlow Facebook group asking if anyone would be willing to give recommendations and allow me to view their system. A charming resident of Bourne End within walking distance offered immediately and sung the praises of Kimbletech. I was impressed by the neat and tidy appearance of the installation and being a retired builder I have seen a few horrors over the years. I got in touch and found an efficient and helpful team who kept to there word throughout the quote and fitting process. I’ve always felt a company can be best measured by how they respond when things go wrong. Unfortunately our battery and inverter combo refused to function correctly so Kimbletech had a replacement ordered in and fitted within two days of the problem becoming apparent. You can’t ask more than that! Since then all has functioned perfectly and we are just waiting for our monthly payments to Octopus to settle down and reflect our greatly reduced usage.

As with many looking for solar installation, the market is somewhat of a minefield and often a stab in the dark with numerous cowboy outfits. What made Kimbletech stand out was the communication, the efficiency, punctuality, and outstanding customer service. The sales team did not promise things that couldn't be fulfilled, rather everything that they said would happen or be done was carried out, when they said it was going to be done. Survey, installation, scaffolding, post installation, honestly could not have been better! I have recommended to friends and family and would gladly use them again if I needed to! Thank you to all the team! Amazing job and amazing effort!

From start to finish Kimbletech has worked extremely well with us. All who I have been in contact with have been courteous and knowledgeable. The result has been a great installation that is working well, even on the cloudy days. It started with the initial enquiry, through the initial survey and proposal stages. Then the installation teams arrived and installed the system as developed, with minimal impact to ourselves. Great firm to do business with.

We can summarise by saying that the installation was excellent. The initial survey, the installation plan and execution, together with the workmanship were all of a high standard. Explanations were clear. The Kimble Solar team are well-designed and opetarate in a well-integrated way. Additionally, the after-sales service was brilliant.

Kimbletech designed and installed an 11-panel PV system with two 5.2 kwh batteries in the loft. The process was seamless from quotation to commissioning, and they were flexible with changes right up until a day before installation. The external installation took only a day, and the panels are both discrete and elegant. After the installation, all that was required was half a day of external electrical work, and then a single full day in the house. The design they came up with avoided the need for any intrusive internal wiring, and the house was left spotless . Everyone I interacted with, from the installation team, office team to technical support and management was professional and courteous. A minor fault was detected a couple of days after the system was commissioned, but before I could have determined this from the app I had been contacted to arrange to visit us as soon as possible. When I had questions about the app and performance of the system, I was able to get through to them on the phone without delay. I would thoroughly recommend their services.

We were delighted with our selection of Kimbletech for our Solar Energy Installation. They treated us as a bespoke customer assisting us to select the optimum installation for our needs. Their staff were all friendly and cooperative with great attention to detail and professionalism. We opted for a battery, the Eddi and Zappi car charging options. This has proven to be a wise choice as we are now optimising the use of green energy for our household needs and seeing a good return on our investment. Any concerns or issues raised were promptly solved to our satisfaction with a follow-up visit to check upon the installation and to verify that it was delivering the benefits predicted. The "all black" solar panels are very efficient and look aesthetically superior to the more regular ones. We would not hesitate to recommend Kimbletech to neighbours for their Solar Installations based on our experience. Superb company to deal with.