KindWater Water Softeners

We did some research on water softeners and came across Kind Water water softeners and booked for them to come out and explain about the product and also quote us for a new softener. The installer was Andrew and he was brilliant and left me feeling 100% trusted that the product was right for us. When I booked the job I requested Andrew to do the installation even though it was not his normal area. He did a fantastic job and hopefully we will see the benefits very soon. Thank you again Andrew, credit to the company 👍

Having experienced low water pressure for some time we discovered that the cause was restricted flow through our 9 year old water softener. I called KindWater at 11.35 this morning to arrange for a visit to determine my options. The member of staff in the office was really helpful and knowledgeable and to my delight was able to arrange for a nearby technician to visit same day. Jamie arrived fairly soon afterwards and confirmed my suspicions that resin build up over many years meant that I needed a new softener. He was able to install one there and then and just two hours after my initial call to the office my new softener was installed, up and running perfectly, and water pressure is back to how it should be. I have been a KindWater customer for 20 years and have always had excellent service but today's service was exceptional. Many thanks indeed.

Very good service and professional customer care. Very easy to get in touch with the company. The engineer Jamie is very punctual and knowledgeable. He has done the water softener installation perfectly. Thank you we will definitely recommend Kind Water to our friends and family.

I phoned this morning to book an inspection/service, Daniel said Jamie was in the area so they fitted a visit in this afternoon. Water had been escaping from the outside overflow, Jamie inspected, corrected, float valve not sealing or shutting off correctly. Also made good leaks from hoses and replaced washes. Excellent service from office and engineer. Very helpful. Would have no hesitation in recommending KindWater.

Fitter quickly identified problem of worn gears and faulty valve in 16 year old water softener. He had the parts in the van and replaced in no time . Ran some tests and regenerated both chambers. Tested treated water for softness. All done and dusted in about an hour. First class service

Jamie fitted water softener, he was polite, efficient and explained everything in lay-man terms. Daniel from their office was also very polite and friendly.

Jamie met with several difficulties re turning water off b4 installing water softener. He was patient and professional at all times. He was able to explain how our system worked. He swept and tidied. He went above and beyond.

From start to finish Jamie, Daniel and Kindwater were easy to use. Had great communication. Zero pressure. Booked an appointment to install. Jamie did it in a couple of hours and now I have all the benefits. Super work. Solid company.

The service from Kindwater was excellent from start to finish. So professional. Everything was done on schedule. Jamie was so helpful & explained everything in detail. The aftercare they offer is great. Would definitely recommend this company so impressed

Jamie fitted out new premier compact water softener with a drinking tap and filter. We are very happy we choose kind water for our water softener, Very easy to deal with and we even got some extra free salt to get us up running. Thank you to team and Jamie at kindwater.

Jamie visited us to provide us with a no obligation quote. We had previously had a company round to look at our water softener which wasn’t working and they charged us a £100 fee - unless we bought a new water softener from them - they then provided us with a quote for a very high-end expensive water softener. A friend recommended Kindwater and we have been very impressed with their fast and efficient service. We had also been meaning to replace our leaking kitchen tap which Jamie also changed for us. Jamie has done an excellent job and explained thoroughly how everything works and we will be recommending this company to friends and family in the future.

Barry serviced our water softener when we moved in two years ago. He was honest that the unit was probably reaching the end of its useful life, and he gave us the options available for a new unit. We chose the Kinetico Premier Compact as there was a generous £300 discount. Barry installed it quickly and left the kitchen clean and tidy afterwards. Two months later, we are delighted with our purchase. The softer water is noticeable, and we use fewer products (shampoo, etc.). The most satisfying improvement is not having to use descaler on the shower cubicle every few days!!

After over ten years of use our rental water softener gave up the ghost. Jamie came and installed a brand new replacement in less than an hour. He arrived at the time agreed and carried out the work flawlessly. Excellent service, I would recommend without hesitation. Great customer service.

We are most impressed with KindWater who provided a Kinetico Premier Compact water softener. They are friendly, efficient and knowledgeable. Jamie is an expert and tidy workman, and the product that he installed is superb. We thoroughly recommend this company.

Right from the word go, this company was excellent. Daniel was very helpful in arranging the appointments and keeping in contact, and Phil, who fitted our softener, was exceptional, clean, tidy, careful, and did an absolutely excellent job for us. Can definitely recommend this company.

Great service from Jamie, who arrived to upgrade our water softener. Efficient work and good explanation about the device, since we hadn't had a water softener before. Very pleased and would highly recommend.

Our old softener was old and using a lot of salt. Jamie came to give it a free check and he adjusted it to see if that would help. He gave good, clear advice on the best new softeners. I decided to go for a new Premier Compact which had a discount of £300. Jamie returned on time on the date designated and fitted the new softener quickly and efficiently, leaving everything clean and tidy. He patiently answered my questions. I have used Kind Water for many years and can't rate their service highly enough.

We are really happy with our water softener. KindWater were exceptionally helpful & friendly from the first phone call. Phil managed to install the water softener in an area with very limited access. He took time to explain what he would need to do & his subsequent quote. He was on time, professional & left everything clean & tidy. We were particularly impressed with the neatness of the area he had needed to cut into due to limited access. We had anticipated we would need to repair it but there was no need due to his excellent work. At the last minute we also wanted one tap where the water wouldn’t be softened. Phil was able to provide a solution on the spot. We couldn’t be happier & would thoroughly recommend Phil & KindWater to anyone.

I discovered a leak on Sunday - left 2 phone messages plus an e-mail. I was contacted by Kirsten early on Monday morning, saying she would juggle some appointments and get someone out to me in the afternoon. I congratulated Kirsten on her excellent service, also sent me an email to confirm the time of the visit. Jamie arrived and immediately dealt with the situation - he was very polite, informative, and left me a label on the switch to turn off in case of a future event. He is a convivial individual and had great conversation - all made the situation a little bit better - well done Jamie.

I called in at the Kindwater office and within a week I have a new water softener AND a top of the line Reverse Osmosis water filter installed - expertly by Barry, who really knows his stuff. Professional, seamless and quick!

From initial contact to job completion, KindWater was a great company to deal with - polite, friendly and professional. Jamie, the engineer, was prompt, tidy and a great ambassador for the company

Jamie came to look at my water softener that had not been used for about 2 and half years. It was not repairable. He suggested I contact the company i got it from. I was reluctant to as after service with the company was zero. So he then mentioned if I had heard of water softener that works without electricity I said no tell me more, which he did. I was so impressed I booked Jamie in to install one 2 days later, he took the old one away. Explained how the new one works in detail. Jamie swapped my old salt granules for salt blocks, cleaned up well after his work. And the noise when the softener goes through a cycle is so low that I only heard it slightly when I opened the cupboard. Previous softener was noisy and went on middle of the night sometimes which was annoying. Best softener I would recommend it and we all notice how soft the water feels on our skin when washing up or having a shower.

Jamie came and inspected our old water softener and test it. He explained the issues and options available objectively and honestly. We chose the latest model which was discounted and it was fitted very soon after. Service from Jamie was efficient and superb. He even tested our outside taps to ensure they were not releasing softened water and fixed a leaky stop cock without hesitation and all within the agreed price. Could not ask for more!

Jamie came today and fitted our new water softener. A very nice person, punctual, and worked very tidily and quickly. He was very polite and explained everything to us as to how it works and the after-sales service they provide. I would highly recommend the company and, of course, Jamie, who wasn't at all a high-pressure salesperson but explained the advantages of renewing our water softener. Our existing one was not working efficiently, and to mend it wouldn't be cost-effective.