KindWater Water Softeners

Jamie came today to disconnect our old unit and fit a new water softener. Jamie was very polite, considerate and very clean worker. He explained everything we needed to know. Would definitely recommend this company

Jamie repaired our water softener efficiency explaining the problem and what he was doing to fix it. Very polite. Worked hard and didn’t rush the job. Thanks Jamie

Our original water softener was not performing, Phil of Kind Water Ltd came and assessed the old one and confirmed our thinking that if had failed. He kindly took us through replacement options, taking the time to ensure the choice we made was able to fit where the old one went and would fulfil our household needs. After we placed our order, within a week, he then returned to install the new unit; as part of the installation, he corrected some issues that were there from the previous installation (done by another company). Phil completed a very neat and tidy installation and gave clear instructions on how to add the salt, etc., very happy with the result, happy to recommend Kind Water Ltd and their team.

Called KindWater for routine inspection and service o CalSoft water softener. Everyone from office staff to engineer were friendly, professional, and helpful. Engineer Jamie set right an improperly configured water softener and gave good tips and advice.

Jamie was excellent arrived early but waited for us to arrive. He was great at explaining everything and was clean and tidy.

We have recently installed a water softener. The overall experience with Kind Water has been first class. From the survey to installation and after care service has been excellent. Jamie certainly went the extra mile with us and his care and attention was exceptional. We would highly recommend Kind Water, their product and service.

Phil explained the system very clearly, worked extremely tidily, put the bathroom (where the softener was to be installed) back to its prior state such that you wouldn't know that any plumbing work had been done, despite the awkwardness of the site and, for good measure, replaced some old, dodgy pipework.

Really happy I found Kind Water via the Which Trusted Traders. Must better than another company that tried to upsell to me! Jamie was great. Patient and able to answer my questions, he went above and beyond to get our water softener fitted and working. Very good pricing, and also ability to rent a system. Really happy and would recommend.

Andrew serviced our non-electric water softener, which hadn't been serviced since being installed by the previous owners 8 years ago (we moved in two months ago). He also fitted a hard water drinking tap at our kitchen sink. We are extremely happy with Andrew's work. He completed the work quickly and, as this was our first home with a softener, explained how everything works and answered our questions satisfactorily. We found him knowledgeable, helpful and friendly. Also, he was on time for both appointments. The first appointment, which was free of charge, was to assess the job to install the tap and to check the softener over. I wondered whether it would be a case of simply recommending a new softener, but on the second visit he serviced the existing one, fitting replacement parts. We found the overall price to be reasonable and good value. It was our first time using this company and we would definitely recommend them.

Andrew from Kindwater fitted our water softener. He did a very professional job and was very neat and friendly. Gave some great advice. The whole sales process was not pushy which was appreciated.