We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Endorsed by

Which

?

Trusted Traders

KindWater Water Softeners

Profile thumb logo new

4.9

137 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Handyman and home maintenance services

  • More Services

    • domestic and commercial salt sales

Customer reviews

4.9
137 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Great Job
Customer Service
Quality
Value
We had just moved into a new build house and our water was called "hard water" we had chalk like deposits all over the glass screen every time we showered and the kettle was always full of bits. The worst thing was our soap never lathered when we washed our hands or showered. We called in Kindwater to fix the problem. We had a site visit from an engineer who talked us through what we needed and how he could run pipes and install the equipment. We agreed a price and a date with the company and a couple of weeks later the same engineer turned up on time and carried out the work required. He was quiet, professional and left our kitchen as clean as it was before he arrived. We've have had our system for three months now and can not fault it. 10/10 from me many thanks Kindwater.
Customer in Norfolk Posted on 20/03/2020 , work completed 17/01/2020
Easy and uncomplicated
Customer Service
Quality
Value
We had had other quotes but each salesperson left unanswered questions. When the engineer from Kindwater came we knew how when and where and how much. The fitting was equally uncomplicated and it’s all up and running. We are extremely satisfied.
Customer in Suffolk Posted on 20/03/2020 , work completed 27/01/2020
Very professional and courteous service
Customer Service
Quality
Value
Installed a new Kenitico Water Softener. Installer very knowledgeable and able to answer our questions as this was our first water softener. Nothing seemed too much bother during booking period. Installation carried out on schedule and within time frame advised and work area left clean and tidy. Very professional service all round and would have no hesitation in fully recommending Kindwater to anyone. Enjoying the many benefits of softened water and should have had one installed a long time ago.
Customer in Essex Posted on 21/02/2020 , work completed 13/12/2019
Good work
Customer Service
Quality
Value
We had our a problem with our aged water softener and rang KindWater on the strength of previous recommendations. The appointment to attend in a few days was soon made and was exactly when stated. The advice from the engineer was sound and easy to understand. The resulting purchase and fitting of a new Kinetico unit all went to plan. We did have a small issue with it but after a phone call it was dealt with on the next working day. All staff were friendly and informative. The company is a pleasure to deal with!
Customer in Cambridgeshire Posted on 16/02/2020 , work completed 10/02/2020
Great service as ever
Customer Service
Quality
Value
I had used Kindwater before at a previous house and was always impressed with their service; either installing water softener or delivering salt block. So when I moved into a new house they were the obvious choice. Although the under sink cupboard was quite a challenge to install the unit it was installed successfully and up and running quickly. Would always recommend Kindwater, always friendly and helpful too.
Nigel Posted on 07/02/2020 , work completed 03/12/2019
Excellent product and workmanship
Customer Service
Quality
Value
We had our old water softener replaced with the block system. It was undertaken on the agreed date, schedule and budget. The salesman, fitter and the salt was delivered/undertaken by professionals and courteous people. We were very impressed by the helpfulness and clear instructions given to us. Could not fault anything.
Customer in Norfolk Posted on 04/02/2020 , work completed 10/01/2019
Great service
Customer Service
Quality
Value
We had thought about a water softener for a while but were put off by the price. KindWater offered an excellent price, product, guarantee and fitting service. The initial survey was reassuring with everything clearly explained. The fitting was done with the minimum of mess and disruption. The end product is working really well and delivering plenty of soft water. A very professional service from start to finish.
Customer in Suffolk Posted on 09/12/2019 , work completed 15/10/2019
Excellent and cheerful
Customer Service
Quality
Value
No delay for appointment which was on time and installation done in the same visit. No mess, no fuss.
Customer in Suffolk Posted on 06/12/2019 , work completed 02/12/2019
Water Softener
Customer Service
Quality
Value
The installer turned up on the time I was quoted and was also completed before the time I was quoted, the installer never left a mess when he finish and left my kitchen and bathroom clean and tidy when he finished. I would recommend this company to anybody who wanted a water softener fitted.
Customer in Suffolk Posted on 27/11/2019 , work completed 09/10/2019
Great service - again
Customer Service
Quality
Value
Second time we have used Kindwater, the first was in 2012. We have recently moved home and couldn't face life without a water softener in a notoriously hard water areas. Their advice was simple and straightforward and they are obviously experts in their field. The water softener was supplied and fitted within a week. No fuss, no mess. Very nice people to deal with. Highly recommended.
Customer in Suffolk Posted on 26/11/2019 , work completed 15/11/2019