KindWater Water Softeners

Jamie was very friendly and completed to installation of my kinetico premier compact, water filter and tap very quickly. He was considerate in making sure I understand every process and more than happy to answer any questions I had. Very tidy worker too. Kinetico also provide great customer service. Kirsten, who I'd been corresponding with over email responded promptly to every message and also answered all my questions in a timely manner. Water softener and filtered drinking water are all working perfectly and I'm extremely happy with the service I received.

Jamie arrived at the time he stated and worked nonstop untill all the connections were completed. Jamie made it seem straight forward but the machine did not fit the cupboard and he had to change some exsisting plumbing. It was quite complex but when he left you would not know he had been as he left every thing perfect. The bill was as originaly agreed even though the job was not simple. A very good company which is well represented by Jamie.

Jamie came today to disconnect our old unit and fit a new water softener. Jamie was very polite, considerate and very clean worker. He explained everything we needed to know. Would definitely recommend this company

Jamie repaired our water softener efficiency explaining the problem and what he was doing to fix it. Very polite. Worked hard and didn’t rush the job. Thanks Jamie

Our original water softener was not performing, Phil of Kind Water Ltd came and assessed the old one and confirmed our thinking that if had failed. He kindly took us through replacement options, taking the time to ensure the choice we made was able to fit where the old one went and would fulfil our household needs. After we placed our order, within a week, he then returned to install the new unit; as part of the installation, he corrected some issues that were there from the previous installation (done by another company). Phil completed a very neat and tidy installation and gave clear instructions on how to add the salt, etc., very happy with the result, happy to recommend Kind Water Ltd and their team.

Called KindWater for routine inspection and service o CalSoft water softener. Everyone from office staff to engineer were friendly, professional, and helpful. Engineer Jamie set right an improperly configured water softener and gave good tips and advice.

Jamie was excellent arrived early but waited for us to arrive. He was great at explaining everything and was clean and tidy.

We have recently installed a water softener. The overall experience with Kind Water has been first class. From the survey to installation and after care service has been excellent. Jamie certainly went the extra mile with us and his care and attention was exceptional. We would highly recommend Kind Water, their product and service.

Phil explained the system very clearly, worked extremely tidily, put the bathroom (where the softener was to be installed) back to its prior state such that you wouldn't know that any plumbing work had been done, despite the awkwardness of the site and, for good measure, replaced some old, dodgy pipework.