Endorsed by Which?

KindWater Water Softeners

4.9

216 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Handyman and home maintenance services

  • More Services

    • domestic and commercial salt sales

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
216 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Very Happy
Customer Service
Quality
Value
Very efficient trader, came on time and did the job well. I'm very happy and I would recommend them.
Which? Trusted Traders Consumer Posted on 19/12/2024 , work completed 12/12/2024
Excellent work
Customer Service
Quality
Value
Kindwater plumber name Jamie He has done excellent work, and he helped me a lot. He even worked extra for the job.He does what he is supposed to do, and he is a clean, tidy, and organised person. Thanks for KindWater
Customer in Cambridgeshire Posted on 09/12/2024 , work completed 09/12/2024
Installation of new water softener
Customer Service
Quality
Value
Jamie arrived on time and set to work immediately explaining what he was going to do. Our new water softener was installed in an efficient, tidy and professional manner and Jamie gave full details about the product including helpful tips. I would have no hesitation in recommending Jamie.
Customer in Suffolk Posted on 06/12/2024 , work completed 06/12/2024
Installation of new water softener.
Customer Service
Quality
Value
Excellent service from start to finish. The people at the office were friendly and helpful. Jamie arrived bright and early, and everything was installed, cleaned up, and paperwork done by 10:30. It couldn’t have been better.
Customer in Suffolk Posted on 03/12/2024 , work completed 24/12/2003
Water Softener Fitting
Customer Service
Quality
Value
Jamie was brilliant. Punctual, kept the area tidy and explained all the details needed around the new product. Would highly recommend!
Customer in Hertfordshire Posted on 02/12/2024 , work completed 02/12/2024
From initial contact to completion excellent service
Customer Service
Quality
Value
This was the second time I have used this company and have to say they provide an amazing service from the moment you have contact with the people who answer the phones, through to the engineers who are knowledgeable, friendly and very helpful. providing top-quality Kinetico products at sensible prices. My water softener was fitted quickly and efficiently.
Customer in Suffolk Posted on 12/11/2024 , work completed 11/11/2024
Kinetico premier compact
Customer Service
Quality
Value
After conversations with most of our local watersoftener suppliers I decided on kindwater. A date was agreed, and re confirmed a few days beforehand and Barry arrived on time, and efficiently fitted the softener. Very happy with installation and dealings with kindwater.
Customer in Suffolk Posted on 29/10/2024 , work completed 29/10/2024
Excellent Serice
Customer Service
Quality
Value
Jamie came and fitted a new water softener, after 15 years of the previous one. He did an excellent job, explaining clearly the differences in the new model. He was friendly and cleared everything away very well. The team at Kindwater have always been so helpful and friendly and one feels they are always there to sort out any problems. Jamie was a delight to meet. Thank you for all your advice and help!
Customer in Suffolk Posted on 18/10/2024 , work completed 18/10/2024
Friendly and helpful company.
Customer Service
Quality
Value
A very easy and helpful company to deal with when arranging a visit. Jamie arrived punctually to inspect and advise on a replacement water softener and then to supply and install a new model. The costs and options were clearly explained and he suggested payment by a 0% credit agreement over 9 months to spread the cost. He was efficient and tidy and demonstrated the relevant features after the installation.
Customer in Suffolk Posted on 16/10/2024 , work completed 16/10/2024
Installation of new water softener
Customer Service
Quality
Value
I've used Kindwater for several years and always found them to be reliable, helpful and prompt in their replies in dealing with my queries. Jamie, the engineer who installed our water softener (replaced for free as part of the contract) was typical of Kindwater's personnel, knowledgeable, extremely competent and cheerful. I can thoroughly recommend both Kindwater and their engineer.
Customer in Suffolk Posted on 08/10/2024 , work completed 19/09/2024