KindWater Water Softeners

From initial contact to job completion, KindWater was a great company to deal with - polite, friendly and professional. Jamie, the engineer, was prompt, tidy and a great ambassador for the company

Jamie came to look at my water softener that had not been used for about 2 and half years. It was not repairable. He suggested I contact the company i got it from. I was reluctant to as after service with the company was zero. So he then mentioned if I had heard of water softener that works without electricity I said no tell me more, which he did. I was so impressed I booked Jamie in to install one 2 days later, he took the old one away. Explained how the new one works in detail. Jamie swapped my old salt granules for salt blocks, cleaned up well after his work. And the noise when the softener goes through a cycle is so low that I only heard it slightly when I opened the cupboard. Previous softener was noisy and went on middle of the night sometimes which was annoying. Best softener I would recommend it and we all notice how soft the water feels on our skin when washing up or having a shower.

Jamie came and inspected our old water softener and test it. He explained the issues and options available objectively and honestly. We chose the latest model which was discounted and it was fitted very soon after. Service from Jamie was efficient and superb. He even tested our outside taps to ensure they were not releasing softened water and fixed a leaky stop cock without hesitation and all within the agreed price. Could not ask for more!

Jamie came today and fitted our new water softener. A very nice person, punctual, and worked very tidily and quickly. He was very polite and explained everything to us as to how it works and the after-sales service they provide. I would highly recommend the company and, of course, Jamie, who wasn't at all a high-pressure salesperson but explained the advantages of renewing our water softener. Our existing one was not working efficiently, and to mend it wouldn't be cost-effective.

Phil did a great job, both explaining about water softeners in our initial meeting, and doing the installation. He went to extra trouble to locate the softener in the best possible place for us. Before he left, he explained the maintenance routines and answered all our questions. Everything was left clean and tidy.

Jamie came exactly on time and completed a difficult job replacing a very old mixer tap with a 3-way one. He didn't stop until he had finished the job. He did it all with good humour and thoroughness. He left everything clean and tidy, and explained the system clearly. We would have no hesitation in recommending Jamie to anyone. Many thanks, Jamie. Also, many thanks to Kindwater for arranging the service so efficiently.

Jamie installed a new water softener for us today, and we cannot fault the service. We felt well informed when quoted, but they didn’t pressure us to buy and gave us time to review the options. We went for the middle of the range softener, and it’s great. Jamie installed it today, explained how it worked, and left the area clean afterwards. Highly recommend!

Had a great experience with this company that provided me with multiple quotes for different products. I picked my water softener with confidence having had all the details explained to me. Installation of the new softener and disposal of my old water softener was very efficient. The engineer Jamie done a great job and nothing was too much hassle for him. I am very pleased with the service I received and would recommend to friends and family.

I have used Kind Water for well over 20 years. Our old softener was at the end of its days and we needed an upgrade. The staff on the telephone provided helpful, friendly advice. Jamie completed a survey and provided all the information we needed so that we could place our order. A smooth install and handover along with a great chat, very happy - Thanks Jamie!

I recently had a new softener installed to replace one from the same company bought in 2008. I had excellent service from the lady in the office and from Jamie, who installed the softener efficiently and cleaner. No mess, no fuss. From my previous experience of over 20 years, I know this company is friendly and reliable. I would not hesitate to recommend them.