KindWater Water Softeners

Initial appointment booked and completed without issue. Installation completed at agreed time and fully satisfied with work completed. Very tidy and neat within a cramped space. Recommended to neighbor who also used them.

I contacted Kindwater Water softeners as they are the local Kinetico dealers and wished to replace my 16 year old twin tank softener with a new unit. The sales office were very helpful and organized a site survey and quotation for supply and fitting. After several discussions regarding the hosing and plumbing I elected to have Kindwater install the water softener. The Installation was done on time, very meticulously and cleanly. No additional costs were levied for a new tank ball cock which needed to be installed to ensure the system worked to specification. The System was explained and handed over very professionally. I have monitored the water meter and salt usage and have been pleased with the results so far, the softener delivering exactly the output quoted for the salt usage. I can thoroughly recommend this Water Softener and Kindwater, Pettistree Suffolk.

The lead time for this job was 8 days - the fitter arrived on time, fitted the water softener to the outside as there wasn't enough room under the kitchen sink. Everything was completed within about 3 hours including replacing the kitchen tap with a new 3 way tap. Very efficient.

Kindwater fitted a new water softener for us and we are very pleased with the quality and the way it functions. Customer service throughout the whole process was very professional and friendly as was the engineer who was on-time and did a great job. He was also very respectful by following Covid safe guidelines. The aftersales telephone and email support has also been excellent. Highly recommended.

Phil arrived on time and made a great job of installing our softener, which involved some very awkward plumbing and wall drilling. It's great to have soft water - no more scale and soap that actually foams and goes much further. Thank you, KindWater.

We had our water softener removed from our old house and installed in the new on the same day, and I have to say, Phil has gone above and beyond. His work was so efficient and had the job done well before we had expected! We are very happy with his work and to have soft water again. He also noticed one of our taps wasn’t working and went out of his way to fix it for us! Top service. We’re so grateful, thank you!

I moved from London last year from a house with a water softener. The water here in East Suffolk is particularly hard and was a nasty shock. The lockdown prevented me from doing anything about it but as soon as I was able to I rang Kindwater and arranged for them to come and give me a quote. The work was done a couple of weeks later quickly and cleanly and I also have a mains cold water tap in the kitchen and a mains garden tap. The water in the house is blissfully soft and I am very happy. Highly recommended.

Service completed by a very nice gentleman who observed all the necessary Covid protocols. Work completed efficiently. Also delivered block salt at a competitive price. No problems in recommending this company.

We had just moved into a new build house and our water was called "hard water" we had chalk like deposits all over the glass screen every time we showered and the kettle was always full of bits. The worst thing was our soap never lathered when we washed our hands or showered. We called in Kindwater to fix the problem. We had a site visit from an engineer who talked us through what we needed and how he could run pipes and install the equipment. We agreed a price and a date with the company and a couple of weeks later the same engineer turned up on time and carried out the work required. He was quiet, professional and left our kitchen as clean as it was before he arrived. We've have had our system for three months now and can not fault it. 10/10 from me many thanks Kindwater.

We had had other quotes but each salesperson left unanswered questions. When the engineer from Kindwater came we knew how when and where and how much. The fitting was equally uncomplicated and it’s all up and running. We are extremely satisfied.