KindWater Water Softeners

No delay for appointment which was on time and installation done in the same visit. No mess, no fuss.

The installer turned up on the time I was quoted and was also completed before the time I was quoted, the installer never left a mess when he finish and left my kitchen and bathroom clean and tidy when he finished. I would recommend this company to anybody who wanted a water softener fitted.

Second time we have used Kindwater, the first was in 2012. We have recently moved home and couldn't face life without a water softener in a notoriously hard water areas. Their advice was simple and straightforward and they are obviously experts in their field. The water softener was supplied and fitted within a week. No fuss, no mess. Very nice people to deal with. Highly recommended.

From initial survey to installation the service and efficiency were faultless. Not the easiest of jobs because of limited space but the engineer gave me an estimate of the time he would take to complete it and he was 10 minutes early! Having had 3 softeners in previous properties this was by far the most professional firm I have used. It is now 3 months since installation and there have been no problems and using block salt is a delight after 25kg bags of 'tablets'! Thank you, Kindwater.

We moved into our new home at Grundisburgh. The property did not have a water softener fitted and a very obvious scale formation could be seen compared to our son who had a Kindwater softener fitted. We were also having a new boiler installed so want to protect it and other household appliances. We contacted Kindwater to get a quote. The engineer who turned up was very knowledgeable and went through all the options to connect the system. Also had several conversations with the young lady in the office when I wanted to compare costs. We decided to have it fitted which was a bit of a no brainer really. The good thing was the same engineer who did the quote did the fitting so was aware of the job. All in all a good job from a professional company. The water softener is doing a great job no sign of scale even in the kettle which had bits in it all the time so would recommend the company and product without reservation.

My Harvey water softener recently failed after 5 and a bit years. I initially called Kindwater for a repair, but it was found that my Harvey softener had a split tank and was unrepairable. I was recommended to replace it with a Kinetico softener and this was duly fitted a week later. Despite the shock of having to replace my softener, I'm glad I did. I am now experiencing much softer water than I ever did with the Harvey, and I am absolutely delighted with the Kinetico and would happily recommend them to anyone.

We were exceptionally impressed with the service Kind Water provided both before and after placing our order for two Kinetico water softeners. Their staff are very knowledgeable and helpful at all times. The installation of the softeners was carried out efficiently by a competent and friendly engineer who took the time to explain the operation of the softeners and answered all our questions. We would be happy to recommend this company to future customers who are looking to purchase a new water softener.

Excellent service received from KindWater, from enquiry to installation. So far very pleased with the product and the kettle has almost descaled itself after only 10 days! Phil was polite and prompt and answered any questions we had. All round good service, and we have already recommended to friends and neighbours. Thank you.

I arranged a visit from Kind Water's engineer to inspect our set-up. The visit was friendly, informative and straight forward, no heavy sales, no question left unanswered. We were given a quote and we were left in peace. We decided to go for the Kinetico Maxi. The date was arranged and sure enough, at the specified time the same engineer arrived and did a perfect plumbing job to install the Softener. Service with a smile and all is good. These guys are a credit to the profession. Well done. BTW I get the same friendly interface when I call or email. A great team. Thank you.

Water softener and workmanship outstanding and so helpful I have noticed the difference within a week it removes the build up on taps and also in the kettle saves me money as I do not need to buy bottled water anymore the taste is perfect Thank you very much for your help