Impressed by Knightsbridge Roofng’s Professionalism and efficiency
Keith the owner, visited, then emailed us an itemised quote as requested. He also provided us with some valuable advice regarding damp problems caused by condensation and not roofing issues. He suggested small room dehumidifiers which seems to be doing the trick. He was keen to limit our costs, and compared with other quotes came in favourably. A few days after requesting he do some of the items on the quote, he sent John and Dan. They were courteous and friendly, working quickly and professionally to sort out four jobs on the main roof; leaks around a waste pipe, guttering work, some damaged fascia and replacing a ridge tile. They noticed a broken tile while up on the roof and patched it up temporarily with lead flashing as the extra wide tile was no longer in production. Keith later phoned to say he would try to find the required tile at a reclamation yard, John and Dan popped round a couple of weeks later to fit the tile. They also left a spare just in case. Keith said they would originally cost 50 pence each but had to pay £20 for the pair, but did not charge us for the tiles or extra work. Job done quickly, efficiently and professionally. Much appreciated, thanks everyone at Knightsbridge Roofing Ltd. Would I use them again, yes, would I recommend them, certainly.
firoza_patten
Posted on 19/03/2017
, work completed 19/03/2017
Recommended
Fast and efficient
We have used the service on a couple of occasions and have had first class and efficient service both times we would be more than happy to recommend to anyone
Dobson 15
Posted on 02/03/2017
, work completed 02/03/2017
Recommended
Highly recommended!
Keith from Knightsbridge Roofing came to inspect a suspected leak in the roof of my house (February 25th, 2017); he was punctual, friendly, knowledgeable and gave expert advice. I would very highly recommend him!
Sonya
Posted on 27/02/2017
, work completed 27/02/2017
Recommended
Which? Local Review
Excellent service and workmanship. Mr Tanner visited my elderly father who needed a new flat roof. He phoned us to discuss all aspects as well as sending photos as the work progressed and e-mails to keep us informed. My Father was pleased with the work and the house and garden were all left clean and tidy. We are so impressed that we will be contacting the company with a view to having our own flat roof renewed.
emmawendy
Posted on 24/02/2017
, work completed 24/02/2017
Recommended
Excellent service and workmanship
Excellent service and workmanship. Mr Tanner visited my elderly father who needed a new flat roof. He phoned us to discuss all aspects as well as sending photos as the work progressed and e-mails to keep us informed. My Father was pleased with the work and the house and garden were all left clean and tidy. We are so impressed that we will be contacting the company with a view to having our own flat roof renewed.
Which? Trusted Traders Consumer
Posted on 17/02/2017
, work completed 17/02/2017
Recommended
Excellent quality and customer service as promised
We are very impressed with Knightsbridge Roofing. Their professionalism, integrity and quality of work, delivered by a great team of skilled and considerate roofers, filled us with confidence, particularly as we had been let down by another company before we used Which? Trusted Traders. Their assessment of the work required was reassuring and inspired confidence, the quotation was prompt, the scaffolding contractor was reliable, Knightsbridge kept us fully informed as work progressed and when they finished they cleaned up thoroughly. Afterwards we were provided with before and after pictures for the record and the insurance backed guarantee arrived very soon after the job was finished. We recommend them unreservedly. The quotation wasn't the cheapest but we are happy that the work was well worth the cost and are delighted with what has been done.
PennySW18
Posted on 18/12/2016
, work completed 18/12/2016
Recommended
Professional and considerate
This is the second time I have used Knightsbridge roofing (see review of 25.1.2015 for first). I am pleased to report that the service level and attention to detail remains high. On this occasion, Keith and his men had to access my roof via a neighbour's garden which involved tricky diplomacy on their part. The work was completed on time and on budget. I continue to recommend Knightsbridge Roofing (and have done so to another neighbour with an equally faulty roof).
Happy Customer
Posted on 31/08/2016
, work completed 31/08/2016
Recommended
Reinsulated loft conversion, replaced dormer roof
We originally asked Keith to quote for sorting out our very badly converted loft (done in the 80s). Keith came around to look at the job and gave a very honest appraisal of what was required to achieve what we wanted. He identified that the cause of many of the minor drips in the room were due to old non-breathable felt and lack of ventilation. He outlined several alternative options and very quickly provided a comprehensive itemised quote for the agreed works (remove all existing plasterboard, re-insulate, install new plasterboard, plaster and decorate, install several vent tiles and replace the outer cheek of the dormer to solve a leak). Keith was happy to visit again one evening prior to agreeing the job in order to discuss details. He also brought Scott with him, who was the guy Keith uses for any internal works, and it was to be Scott doing much of the work. We were both very impressed with their honesty and approachability. Once agreed, the work started on schedule and Scott was very considerate around the house (we have 2 young children). We discovered quite quickly that the dormer roof was in a terrible state, and Keith again provided several options at various prices. We opted to replace the roof and the whole thing was done in a day. The roof team were very quick and thorough, and we got several minor unexpected issues taken care of at no extra cost. Delighted with the end result. Wouldn't hesitate to recommend.
James N
Posted on 24/04/2016
, work completed 24/04/2016
Recommended
Tile Replacement
I had a roof tile blow off in the strong winds, after contacting Knightsbridge Roofing for a quote, Keith came round to assess the damage and give me a formal quote. The quote was very competitive and fair. Keith informed me the works could be carried out within the following few days, the workman who came round and carried out the work was extremely friendly and helpful. I am an elderly gentleman and was a little apprehensive of the whole procedure, Knightsbridge roofing could not have done more to put me at ease. I would highly recommend this company, for price and service they are outstanding! I will certainly be using them for any future works i need doing.
Raymond
Posted on 08/04/2016
, work completed 08/04/2016
Recommended
Genuine &
Keith provided me with a detailed report on the roof condition. In my opinion, he provided a comprehensive and honest assessment of the roof condition. The advice he provided me in the assessment of the roof and how to proceed was invaluable and demonstrated a clear commitment to good service.
WhichHunter
Posted on 03/03/2016
, work completed 03/03/2016
Recommended
Great job
We used Knightsbridge Roofing to replace our whole roof and were extremely pleased with Keith and his gangs work. Although we were not on the job to supervise I felt complete trust that Knightsbridge would do a professional job - and I wasn't wrong. Thanks a lot Knightsbridge - highly recommended.
JennyM
Posted on 18/11/2015
, work completed 18/11/2015
Recommended
Excellent Job
Spoke to Keith on Monday, he assessed the job Tuesday and completed it on Friday. I had several tiles replaced and my gutters cleaned. excellent all round. I can recommend Knightsbridge Roofing.
richardgscholes
Posted on 19/09/2015
, work completed 19/09/2015
Recommended
Professional and genuine
Knightsbridge Roofing recently undertook to provide a report for me on the roof condition, as they have done this for me similarly in the past. As well as delivering an honest assessment, a comprehensive and competitive quotation was provided with options and valuable advice, should we choose to have any work undertaken. I believe them to be genuine and honest, as it is clear to me from the advice they have given that they are seeking only to promote work that is necessary.
Oscar15
Posted on 17/08/2015
, work completed 17/08/2015
Recommended
Great new roof.
Work started on time, as completed to original cost quote. I knew what was going on all the time.
Mark, Surrey
Posted on 30/06/2015
, work completed 30/06/2015
Recommended
Which? Local Review
We contacted Knightsbridge Roofing recently as we had noticed signs of damp on a ceiling. They diagnosed the problem easily, and provided a reasonable quote. They completed the work very efficiently a few days later, and contacted us to check that the problem had been solved when it next rained. They even reduced the invoice from the quoted amount as the work involved was less than anticipated. We w old have no hesitation in using them again.
Which? Trusted Traders Consumer
Posted on 11/02/2015
, work completed 11/02/2015
Recommended
Which? Local Review
Just before Christmas, I realised I had a leaky roof (a room I'd just had redecorated suddenly sported damp patches). Knightsbridge Roofing came round the next morning and quickly diagnosed the problem. Because everything was shutting down for Christmas, they made a temporary repair before returning in the new year with a new tile. Throughout they were most helpful and accommodating. I would definitely recommend them.
Which? Trusted Traders Consumer
Posted on 23/12/2014
, work completed 23/12/2014
Recommended
Great job - would recommend
We found Knightsbridge Roofing through Which? Local. Their quote was competitive, the team were all very friendly and efficient and the owner, Keith, responded to all our queries very promptly. The roof looks great and we have no hesitation in recommending them.
Hannah, Surrey
Posted on 20/11/2014
, work completed 20/11/2014
Recommended
Very profesional, brilliant job
Performed as promised (and within budget), very courteous & polite always on time & very quick & efficient.
Elias, London
Posted on 02/11/2014
, work completed 02/11/2014
Recommended
Roofing repairs
Friendly & efficient, did job well and reduced prive due to less materials. Would recommend.
Anne, Surrey
Posted on 22/10/2014
, work completed 22/10/2014
Recommended
A job well done
Very professional. Most importantly very willing to explain and answer any queries. We were kept up to date throughout. Honest I felt I was in safe hands. Excellent quality
Hinaa, London
Posted on 04/08/2014
, work completed 04/08/2014
Recommended
Which? Local Review
With the help of my daughter, I decided to let Knightsbridge Roofing do the chimney & guttering works primarily for the way they set out the quotation for the works to be carried out clearly and expressly. The professionalism continued during and towards the end of the works by a team which worked extremely well together. Even the matter with boiler issues were resolved with promptness and expertise and I thoroughly commend their skill, communication and willingness to go the extra mile to ensure the works were completed to a high standard. A mark of true excellence in workmanship & customer care service (if there is such a service in roofing!) I strongly recommend this company in roofing & guttering works as well as any related issues, as they have expertise & consultant associations they can refer to, if required, during the work process. The price for the works is by far one of the best out there & they kept to the original quote even though a few unforeseen neighbourly works had to carried out & only the materials charged Well worth getting a quote from the company, if anything.
MrsSoo
Posted on 18/07/2014
, work completed 18/07/2014
Recommended
Which? Local Review
My roof and chimney were damaged during the Christmas storms while I was away for the holiday. Knightsbridge Roofing came out as an emergency and removed the chimney stack which was laying dangerously close to the roof edge. On my return they came back, removed the remainder of the stack and repaired the roof all, I might add, while the rain was still pouring and the galeforce winds were still blowing. The team Mr Tanner uses is both courteous and hard working and I cannot praise them enough for their work during the most hazardous conditions.
consumerone
Posted on 24/02/2014
, work completed 24/02/2014
Recommended
Which? Local Review
I agree completely with all the previous reviews and would thoroughly recommend this company. I had been told by another another builder , not local which is significant , that the roof required a lot of work urgently and was given a verbal, supposedly reasonable ,quote of many hundreds of pounds. As is my practise I immediately checked Which Local and phoned Knightsbridge Roofing , Mr Tanner made an appointment for the following day. He arrived promptly, was very courteous and checked the alleged problems. He gave me a very detailed explanation and said that in his assessment there was in fact only two loose tiles which needed attention. These were in a difficult place to access without scaffolding , but he felt that his experienced and skilled workmen might be able to do it. Two friendly polite workmen arrived the next day, a saturday, at the given time and made a good repair. At that same time I asked them to check the guttering which was causing problems at one particular point. The roofer took a photo , which showed the cause , so that I could see for myself. It required a part replacement of a design which was known to him, but he said that he would report it on the monday , they would try to obtain the part and then contact me. I phoned Mr Tanner early on that day to thank him for his prompt action and indeed the report had already been made. I could not be more pleased or satisified with this firm and only wish that all tradesmen had the same high standards.
aerobics
Posted on 03/12/2013
, work completed 03/12/2013
Recommended
Which? Local Review
Gave me a quote on the same day as my phone call and work carried out a week later exactly as quoted. The team carried out the work efficiently, were courteous and cleaned up meticulously afterwards. An extra repair job, which could easily have been overlooked, was carried out and all within the price for the original quote. I would have no hesitation in recommending this company.
consumerone
Posted on 05/10/2013
, work completed 05/10/2013
Recommended
Which? Local Review
I can only agree with the earlier post - Keith Tanner makes a point of explaining the whole process - the problem, the options, and the repair procedure. I needed the lead flashing replaced & some pointing/ facing work done to the chimney. His team were prompt, tidy, & courteous. They found an additional issue with the roof while they were up there and worked on a Saturday to fix it, at no extra cost. I am happy to recommend Knightsbridge Roofing.
Nikkib
Posted on 09/05/2013
, work completed 09/05/2013
Recommended