Endorsed by Which?

Kudos Stairlifts

4.9

359 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

At Kudos we specialise in in providing solutions that suit our customer’s requirements for their home and making this a reality for them.
Our distinctive approach to offering the best solution for your home has led us to offer a truly versatile stairlift range. Available in a range of technologies, each widely used around the world, we are confident that we can offer you a configuration that will not only fit but is right for you.
Our speciality range and design service also provides solutions for narrow and spiral staircases where others cannot fit.
Security, reliability, and ease of use are the pillars of our design, which are delivered from the components we use and our attention to every single detail. Individual tailor-made projects, that comply with the highest quality and safety standards, allow each lift to feel unique and fit perfectly.
You can rest assured that with Kudos Stairlifts you will benefit from years of experience and dedication providing our customers with a first-class service.

What we do

  • Disability and mobility

    • Stairlift Engineers
    • Stairlifts
    • Disabled Lifts
  • More Services

    • narrow spiral multi turn stairlifts
    • curved

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
359 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Thoroughly professional
Customer Service
Quality
Value
Two visits: one to explain the product and then to measure up, the second to fit the device. The same person came on both occasions. The whole process was painless and completely professional. Due to our, apparently. unusual stairs, other stairlift people were unable to help us. However, it was no problem for Kudos. Product fitted our needs completely.
Customer in Cambridgeshire Posted on 28/08/2022 , work completed 24/08/2022
The trader replied (on 23/12/2022)
We are very pleased to hear you are happy with the stairlift and the service we have provided. It was our pleasure to install this for you and we trust it makes life easier for you. Laura - Kudos Stairlifts
Thyssen Stairlift deigned, supplied and installed
Customer Service
Quality
Value
Very efficient and professional operation from the initial enquiry through to site survey, equipment options, design and final installation. Communication was excellent and everyone involved very friendly and helpful. Super company to deal with.
Customer in Surrey Posted on 24/07/2022 , work completed 21/07/2022
The trader replied (on 23/12/2022)
Thank you once again for placing an order with us! Your kind words are lovely to read! Lily - Kudos Stairlifts
Kudos FLOW X
Customer Service
Quality
Value
Initially we tried another company who could not cope with the complexity of our staircase. They recommended Kudos. Troy surveyed and installed it. His explanations regarding operating it were clear and reassuring. He left us feeling confident that this would be a liberating experience. I can now go up and downstairs safely without the need to rely on my wife for assistance.
Customer in Berkshire Posted on 17/07/2022 , work completed 15/07/2022
The trader replied (on 23/12/2022)
That's great to hear! Thank you for taking the time to leave this feedback, Troy was over the moon to have read this, as was the whole team. Laura - Kudos Stairlifts
Excellent Service from start to finish
Customer Service
Quality
Value
Mum finally agreed that she needed a stair lift. It was a difficult staircase with a full narrow turn and a low bulkhead. Peter from Kudos thoroughly assessed the stairs and whether mum would be able to clear all the turns on a stair lift. The team in the office kept us fully informed about the drawings, the manufacture and shipment of the lift. Peter arrived on time on both the measuring and fitment day. He was extremely courteous, knowledgeable and supportive. The stair lift was fitted quickly, carefully with minimum disruption to the home. Peter explained thoroughly all aspects of the function of the lift and how to use it. His instructions were clear, patient and detailed. As a family we have been very impressed with this company and delighted with the new stair lift. Mum will now be safer in her own home and her independence is retained. Thank you Peter and the Kudos team.
Customer in Northamptonshire Posted on 19/06/2022 , work completed 17/06/2022
The trader replied (on 23/12/2022)
From Peter and the Kudos Team - We loved reading your kind words and it's fantastic to hear that your Mother is now safer and more independent! Thank you for choosing Kudos Stairlifts.
Excellent service
Customer Service
Quality
Value
I had excellent service from this group right from the initial query and installation was exemplary. Extremely clean and tidy.
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 07/06/2022
The trader replied (on 23/12/2022)
Thank you for your order and kind words! James - Kudos Stairlifts
Lifesaver
Customer Service
Quality
Value
My husband has severe copd After 3 nights running of my husband having severe breathing difficulties after climbing the stairs, I was on the phone ringing round 3 companies .Comparing them after visits we chose Kudos. I am so glad we did. From start to finish nothing but kindness and expert knowledge. We have 2 bends in the staircase which added to the cost but the result was worth every penny and more. He is on oxygen 15 hours a day, so the freedom the stairs give him is amazing. We had a slight problem a few days later and an engineer was soon out, no questions, just superb service. I suffer with severe vertigo and normally I am stuck either up or downstairs , now we have a stairlift when my husband is looking after me he knows he can get to me quickly, I fall over a lot. If you are thinking of buying a stair lift from Kudos do not hesitate ,
Customer in Hampshire Posted on 08/06/2022 , work completed 14/03/2022
The trader replied (on 23/12/2022)
We really appreciate the kind words and explanation of the process of choosing Kudos Stairlifts. I'm pleased to hear the engineer was able to help you and trust the stairlift continues to make life easier. Lily - Kudos Stairlifts
A worthwhile purchase.
Customer Service
Quality
Value
I cannot praise too highly the standard of workmanship and the extremely friendly way I was treated by the staff whenever they called me. The stair lift was installed very quickly and without any disturbance and a slight concern they had in the readings of the usage that had to be taken before it was handed over was soon rectified. The lift I ordered is first class and I get up the stairs so easily with the simple controls. It was within my budget and wishes. I find it hard to find the words to describe the excellence of all the staff who had to contact me as I as always left with the feeling that my concern had their total attention. Their concern did not end with the installation as they have continued to contact me since. Kudos standards should be copied by many other companies as the best way to handle customers.
Customer in Surrey Posted on 07/06/2022 , work completed 30/03/2022
The trader replied (on 23/12/2022)
Absolutely fantastic to read! Thank you very much for placing an order with us and for the very in depth review. Your kind words brought a smile to the office! James - Kudos Stairlifts
Installation of stairlift
Customer Service
Quality
Value
Kudos recommended by friend, the survey was carried out on time, although more electrical work was eventually required than advised. Electrician attended as scheduled, installation was as scheduled, and undertaken professionally. The lift has proved beneficial, and to date no problems have arisen. More info on the servicing arrangements in the future would be handy.
Customer in Brighton and Hove Posted on 06/06/2022 , work completed 03/03/2022
Second to none
Customer Service
Quality
Value
Very happy with the work, couldn't wish for better. They explained everything and I would highly recommend
Which? Trusted Traders Consumer Posted on 05/05/2022 , work completed 04/03/2022
Excellent company to deal with.
Customer Service
Quality
Value
From the initial survey and quote, without any sales pressure, through to the installation, everyone was courteous, helpful, friendly and very professional. We have a turn in our staircase, so the main survey took a couple of hours, because that is how accurately they work. He even measured us. Installation took a while too but was faultless and very tidy. Before he left we were fully briefed on its use. A small problem a few weeks later was quickly resolved by a few helpful phone calls and another engineer visit. We are delighted with both our stairlift and their service. Kudos is thoroughly recommended.
Brian in Buckinghamshire Posted on 13/04/2022 , work completed 19/01/2022