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Endorsed by Which?
Leodis Stairlifts Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Established in 1991, Leodis Stairlifts supply and install stairlifts across the North of England.
For 30 years, we’ve been helping people regain independence within their own homes.
Our team of expert engineers and surveyors will find the perfect stairlift for you, no matter what challenges your stairway presents - straight, curved, even outdoors.
With Leodis there’s no pressure whatsoever. We never cold call or use high pressure tactics. We leave you a brochure, a price for both a new and reconditioned stairlift and then we leave you alone!
With a range of new and reconditioned models we’ve always got a quality stairlift to match your budget and staircase. If you only need a stairlift for a short time, we also specialise in stairlift rentals.
-Free no obligation home survey
-Competitive price
-No pressure sales - we leave you alone
-Stairlifts from leading manufacturers
-Next day installation available
-Engineers on call 24 hours a day, 7 days a week
What we do
Disability and mobility
- Stairlift Engineers
- Stairlifts
More Services
- handicare and acorn stairlifts
- stairlift rental and removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
75 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt professional service
Customer Service
Quality
Value
I needed to arrange for a stair lift to be fitted at short notice for an elderly family member. I contacted Leodis after reviewing their website and having seen that they are a Which? Trusted trader. My initial phone call was answered immediately and my enquiry processed efficiently. I was called back within the hour to arrange a convenient time for their surveyor to call. The surveyor explained our options and costs and left us to consider our next steps. After sales service is important and I was impressed to learn that Leodis provide 24hr telephone access to an engineer and the promise to come out to conduct a repair if required. There was no pressure selling and no one from Leodis called after the surveyor left. After placing the order installation took place within two days. The engineer installed the stair lift with the minimum of fuss, cleaned up and stayed for quite a while to make sure that we were happy and confident to operate the stair lift. The stair lift does what we want it to do. It is quiet and easy to operate. Leodis did what they said they would do on time, in full and in a professional manner.
Customer in Greater Manchester
, work completed
Recommended
I would totally recommend this company
Customer Service
Quality
Value
Mam and Dad had a straight stairlift but subsequently had difficulty getting up the final three stairs so needed a stairlift that went around the landing and up the final three stairs, Leodis came highly recommended, the salesman arrived on time and gave us a quote for the stairlift and left. There was no pressure and in fact we were told that the next call would be from us if we wanted to go ahead, we did just that and the installation was two days later. The engineer arrived on time and removed the old stairlift and installed our new one, explained how to use then we paid for it. We have had no problems and are very happy.
David in Tyne and Wear
, work completed
Recommended
Stairlift
Customer Service
Quality
Value
We have recently had a stairlift installed by Leodis Stairlifts and we couldn't be happier with it. The whole process from initial phone call, to installation was very fast. The salesman was really helpful and informative, helping us to choose the best option for my mother. The engineer that installed the stairlift was very friendly and professional, taking the time to show us how to use it properly. The fact that Leodis Stairlifts offer a rental service was perfect for us and it means my mother can get up and down the stairs and be as involved with the family whenever she wants. I would definitely recommend them to anybody thinking of getting a stairlift.
Customer in Greater Manchester
, work completed
Recommended
Great service leodis
Customer Service
Quality
Value
What excellent service & help we got we enquired about a stairlift on Xmas eve they came out did a check on what was needed and said it could be fitted straight after Christmas they arrived did the work in less time than they said was very good we had a small fault in the control box we got in contact they came out within 30 minutes I can only say the staff and company are excellent definitely 10 out of 10 can't recommend them more highly prices and the options of how to pay are also very good
Customer in West Yorkshire
, work completed
Recommended
Leodis Stairlift excellent work and customer care
Customer Service
Quality
Value
I used Leodis to install a stairlift for my vulnerable elderly friend. Visits were arranged swiftly, were well organised and punctual to measure and fit the lift, which is as it should be. However, when we had a slight problem linked with an awkward narrow landing it was their willingness to go the extra mile to ensure we were happy that impressed me. They listened, understood a vulnerable gentleman's situation and completely rectified our issue and he couldn't be happier. Each visit was punctual with excellent communication re ETA, the engineers that came to a bit of a chaotic situation were straightforward, clear, good humoured and thoughtful. The job is fantastic and it has changed my friend's life. All info re costs and operation were clear and at no time did we feel rushed. A really excellent job and service. I can wholeheartedly recommend this company who seem to have retained a personal touch and a family feel to the business, and have a good ethos and empathy when dealing with customers.
Customer in North Yorkshire
, work completed
Recommended
Stair Lift fitted in care home
Customer Service
Quality
Value
Requested a visit, as chair lift required as soon as possible. Fitter came out took measurements, asked our preference to how we would like the chair sited due to turns in the stairs. Aimed to please, went away with measurements and confirmed that he would re-contact with price and date for fitting. true to word price and date for fitting arranged. Day of fitting turned up, got on with the job, kept the area free from hazards, polite and kept staff updated. Once fitted tried stair lift with a member of staff, pointed out that lift may require to come further over stair at top, fitter carried out work and could not be more helpful. Before fitter left all staff were provided with a tutorial of the workings of the stair lift. aftercare helpline provided and instruction leaflets left. I can only praise this company and would recommend to others.
Customer in Greater Manchester
, work completed
Recommended
Speedy Service
Customer Service
Quality
Value
After a serious fall my father could not leave hospital until a stairlift was fitted. Next day installation after the survey was absolutely fantastic which allowed my father to return home. No pressure sales from Neil and was great at explaining and answering all our questions. No deposit required. Thank you for an excellent service.
Customer in South Yorkshire
, work completed
Recommended
Great work and speedily delivered
Customer Service
Quality
Value
From initial phone call to work being completed I cannot fault Leodis. Honest conversations about what was required and cost, not trying to sell my elderly parents something they didn’t need. Work completed within a few days and very happy with the fitted stairlift and overall service.
Customer in South Yorkshire
, work completed
Recommended
Very good and efficient
Customer Service
Quality
Value
Very polite, very knowledgeable, very friendly and understanding. Really efficient and understood what I wanted.
Customer in Kingston upon Hull
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
We contacted Leodis, mainly because they had a local presence, had a 24 hour call out facility, and they had favourable reviews on their website. I had the initial telephone call and was surprised, but pleased that my call was answered by the Managing Director. I explained the situation, in that my "in laws" were very elderly, had difficulty hearing, and we were to be involved in any visits to survey or install. An appointment was made for one of their engineers to visit, (I understand they do not employ "sales only" people) he arrived on time and took measurements of the stairs. We discussed electrical points, and we agreed we would provide an additional point for the stairlift. He then gave us a written quotation for the product and installation. He said they would not contact us again, but, if we wanted to proceed, please contact them and they would agree an installation date. This again was a refreshing change from other suppliers. We all agreed that Leodis was the company to provide the stairlift. I contacted the company and we agreed a date and time for installation, again this appointment was kept, it was installed by the engineer who originally surveyed the job, so he knew exactly what was required. The work was completed and training was given to my elderly relatives in its operation. We paid our invoice upon completion. To date the lift has worked without any issue. we were contacted by the company 2 weeks after installation to check we were happy with the works, and everything was working as we expected. To conclude, the whole project from start to finish went without any problems whatsoever, we would be happy to recommend this company to others following our experience.
Which? Trusted Traders Consumer
, work completed
Recommended