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Endorsed by Which? Trusted Traders

L F Replacement Windows Ltd T/A LF Replacement Windows and Conservatories

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4.9

66 Reviews

About

L F Replacement Windows & Conservatories is a family business based in Chippenham, Wiltshire.

We have extensive experience in the manufacture and installation of Windows, Doors and Conservatories. We also install Roofline Products such as Fascia's, Soffit and Guttering.

We use our extensive experience in manufacture and installing in replacement windows, doors and conservatories to help you get your perfect replacement windows and doors.

We have been in this business since 1979 and strive to accomplish a good quality product for a fair price offering the best customer service we can offer to all our customers.

We are an audited company using a UKAS accredited company.

The United Kingdom Accreditation Service is the sole national accreditation body recognised by the British government to assess the competence of organisations that provide certification, testing and inspection

What we do

  • Double glazing

    • Double glazing repairs
    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

    • Hardwood conservatories and orangeries
    • Conservatory maintenance
    • Conservatory repairs
    • Sun Lounge
  • Roofers

    • Guttering, fascias and soffits
  • Glaziers

    • Double glazed units
    • Aluminium Windows
    • Sash windows
    • Stained glass
    • Timber windows
    • Triple Glazing
    • Window consultants
    • Velux windows
    • UPVC Windows
    • Double glazing installation
    • Double glazing repair
  • Doors

    • Bi-fold doors
    • Composite doors
    • Door repairs
    • French doors
    • Fire doors
    • Front door
    • Patio doors
    • Orangeries
    • Timber doors
    • ​Aluminium doors
    • UPVC doors
  • More Services

    • heat reflected glass
    • composite doors
    • cavity trays

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
66 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Beautiful bi-fold doors and fabulous service
Customer Service
Quality
Value
We were looking for beautiful grey aluminium bi-fold doors and we were not disappointed in the product, service and quality we received from LF. The doors are stunning, the installation was quick, tidy and the doors work beautifully. Thank you to all at LF for your customer service, communication and installation. I could not be happier. We would love to post a picture!!
Carey in North Somerset Posted on 09/04/2021 , work completed 15/01/2021
Great service
Customer Service
Quality
Value
First time using LF windows today and I have been really impressed with the service received. Originally called up and asked for advice as wasn't sure if LF Windows would be able to help. I spoke to Vince who said to email over a photo of the window in question. He was able to get back to me really quickly with all the relevant information. Andy then came out to do the job and he was great. Clearly very knowledgeable and went the extra mile to get the job done. Also Andy wore a mask and kept distance from us at all times (covid19). Couldn't recommend them enough, would definitely use them again if needed.
Customer in Wiltshire Posted on 25/02/2021 , work completed 25/02/2021
Couldn't have asked for better service!
Customer Service
Quality
Value
We've recently had the all the windows replaced alongside a new front door being installed by the LF Team and we have been blown away by the support. From the starting point of getting quotes through to the completion of the work, the whole team each step of the way were brilliant. Great quality service and first class installation. We've used the team a couple of times now (patio doors replaced a few years back as well) and LF never disappoint! I highly recommend.
Customer in Wiltshire Posted on 10/02/2021 , work completed 08/02/2021
Great work at an affordable price
Customer Service
Quality
Value
Replaced a window in our summer house after damage from Storm Dennis. Quick clean and professional job by Joe.
Customer in Wiltshire Posted on 20/02/2020 , work completed 20/02/2020
New front door
Customer Service
Quality
Value
Family run firm. First time we have used them. Excellent service from start to finish, kept in touch and made sure they knew exactly what we wanted in terms of all fixtures and fittings before going ahead. Offered their advice also which was valuable in our choice of where to position things. Really can’t fault them. Very happy with the finish and delighted with the quality and workmanship. Thank you L F.
Customer in Wiltshire Posted on 09/02/2020 , work completed 05/02/2020
Fantastic service and products
Customer Service
Quality
Value
We've had bi-fold doors, a new front door and new front windows fitted by LF Windows. From the initial consultations through to the final installation we have had an amazing experience. It was an absolute pleasure to have the work carried out by LF Windows. We can only recommend them.
Customer in Wiltshire Posted on 10/12/2019 , work completed 18/11/2019
Knowledgeable and supportive
Customer Service
Quality
Value
LF Windows fitted by previous house with new doors, windows and a conservatory. Any minor issues such as a broken handle after 8 years was promptly sorted. So it was without hesitation I selected LF Windows for my new property albeit bench-marking LF against other window and door suppliers prior to re-selection. LF provided ideas on window selection which were really helpful which we had not identified, honoured agreed times for installation, and we have been really pleased with the products. Furthermore, LF have came out and visited my property to provide advice on a matter which was not strictly their issue and been very supportive throughout.
Customer in Wiltshire Posted on 29/11/2019 , work completed 28/11/2019
Rude and did not want to do the job
We asked for a quote to fix a problem on the conservatory windows which was installed by them some years ago. There were problems on the original build which required them to come back a few times to fix, which they did and the conservatory was fine and lasted well but has developed a problem which just needs a bit of maintenance that we were happy to pay for and thought they were the ones to approach as they fitted it. They visited us and said it can be done and would need to come back and to measure etc. to give a quote. That was around six weeks ago. We called two weeks ago to ask if anything was being done as we had not heard from them to be told it is being looked at and we would be contacted. Today when called and asked again what is happening we were told quite bluntly that they did not want the job as we had been rude to them many years ago when the had to come back to fix the original problems. We have never been rude to any of their workers, insistent that the work should be correctly done maybe, but never rude. Today it was they who were exceedingly rude to us as I pushed to know when they would come. It was not our fault when things went wrong with the build and yes we got frustrated when it kept happening but we were always polite to the workmen but insistent to the manager.
Customer in Wiltshire Posted on 02/09/2019 (Reviewer did not use service)
The trader replied (on 12/09/2019)
We at LF Replacement Windows are sorry that you have written a negative review. To reflect on the history of your complaint, we completed a conservatory for you in 2001 which is now 18 years old, as you stated you enjoyed a troubled free product in the 10 year warranty period with our 5 star customer service which ended in 2011, 8 years past your expired warranty you invited us to look at maintenance on the original conservatory and repairs to windows installed by another company which we were happy to look at. However, on arriving to look we discovered that you have had the original conservatory roof removed and fitted an alternative suppliers solid roof product since the warranty ended and now you have discovered some faults. Obviously this is difficult to evaluate as we are unaware of the Roof system you now have and unsure how your supplier installed and they may have contributed to the problem you now experience. However, we were happy to investigate, offering dates to investigate in October which you were unable to accept, you insisted we came September but with my staff holidays we could not offer to help. We concluded politely we could not offer our services on this occasion. I’m sorry if you found this Rude. We hope you manage to resolve your issues on return from your Travels in December. We continue in our 40th Year striving to accomplish high-quality products and customer service which we are very proud of along with being a Which Trusted Trader of 4.9 StarReview
Ongoing care
Customer Service
Quality
Value
We had our windows replaced several years ago when we found LF Windows to be extremely professional, helpful and competent. Their aftercare has been exceptional and today after contacting them about a window that would not shut properly they sent someone out within hours to fix it. We are very impressed with this level of service even as it is several years since installation. We are happy to recommend them.
Marilyn & Richard, Wiltshire Posted on 30/08/2019 , work completed 30/08/2019
The trader replied (on 12/09/2019)
Thank you for taking the time to leave us your review we strive to accomplish a high quality product and customer service which we are very proud of along with being a Which Trusted Trader with 4.9 star reviews and goodle 5 star reviews . Please continue to recommend us to your family and freinds and like us on facebook,
Satisfied Customer
Customer Service
Quality
Value
we recently instructed LF windows to replace windows and doors and install windows, bifold and french doors in an extension. Initial product advise and knowledge was excellent and helped with making our final choices. we met many of the LF team and found all extemely professional and personable. We are delighted with our windows and doors and would highly recommend LF.
Customer in Wiltshire Posted on 21/02/2019 , work completed 23/11/2018
The trader replied (on 12/09/2019)
Thank you for taking time to leave us a review we are very proud to be in our 40th year and managed to become a WHICH Trusted trader and we continue to strive and accomplish high quality product and customer service. We will always help where at all possible. We will pass on your feed back toour team which helps motivate and cement the importance of there profession approach to product and service . Once again many thanks for your Review