Endorsed by Which?

LF Replacement Windows and Conservatories

4.9

72 Reviews

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About

L F Replacement Windows & Conservatories is a family business based in Chippenham, Wiltshire.

We have extensive experience in the manufacture and installation of Windows, Doors and Conservatories. We also install Roofline Products such as Fascia's, Soffit and Guttering.

We use our extensive experience in manufacture and installing in replacement windows, doors and conservatories to help you get your perfect replacement windows and doors.

We have been in this business since 1979 and strive to accomplish a good quality product for a fair price offering the best customer service we can offer to all our customers.

We are an audited company using a UKAS accredited company.

The United Kingdom Accreditation Service is the sole national accreditation body recognised by the British government to assess the competence of organisations that provide certification, testing and inspection

What we do

  • Double glazing

    • Double glazing repairs
    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

    • Hardwood conservatories and orangeries
    • Conservatory maintenance
    • Conservatory repairs
    • Sun Lounge
  • Roofers

    • Guttering, fascias and soffits
  • Glaziers

    • Double glazed units
    • Aluminium Windows
    • Sash windows
    • Stained glass
    • Timber windows
    • Triple Glazing
    • Window consultants
    • Velux windows
    • UPVC Windows
    • Double glazing installation
    • Double glazing repair
  • Doors

    • Bi-fold doors
    • Composite doors
    • Door repairs
    • French doors
    • Fire doors
    • Front door
    • Patio doors
    • Orangeries
    • Timber doors
    • ​Aluminium doors
    • UPVC doors
  • More Services

    • heat reflected glass
    • composite doors
    • cavity trays

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
72 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Excellent service as always
Customer Service
Quality
Value
We have used LF Replacement Windows on different houses over the years and from start to finish they have always gone above and beyond. Just had 1 blown window at the front of the house, they didn’t need to come and measure it as they already had the sizes kept on their records. All fixed now. All covered on the 10 year guarantee. Excellent service we would highly recommend them.
Customer in Wiltshire Posted on 18/12/2024 , work completed 18/12/2024
Really good workmanship
Customer Service
Quality
Value
Over the course of this year, LF have changed all 14 of our double-glazed windows and an exterior stable door. The timescale was our choice. This was done to a very professional standard with minimum disruption and it was a pleasure to deal with all their cheerful and professional staff. The fitters took good care of our house and cleared up behind themselves. The advice offered during the initial discussions was always carefully and patiently presented, with all options covered, but never with the slightest hint of pressure or upselling.
Customer in Wiltshire Posted on 18/12/2024 , work completed 27/09/2024
Porch under-cladding.
Customer Service
Quality
Value
LF have recently changed all our double-glazing and two exterior doors. This they did to an excellent standard and it was a pleasure to deal with all their cheerful and professional staff. The advice offered was always carefully and patiently presented, with all options covered, but never with the slightest hint of pressure to ‘close the deal’. The final job we asked them to complete was cladding the underside of our front porch area. This was also carried out equally well and we are again very pleased with the outcome. We’ve received many positive comments from neighbours about all of this work and nobody is surprised when they learn that LF were responsible: such is their reputation in this area. We would wholeheartedly recommend this first rate family firm to anyone considering having work of this nature completed.
Customer in Wiltshire Posted on 24/11/2024 , work completed 22/10/2024
L&F replacement windows
Customer Service
Quality
Value
We have had our windows replaced by L&F Windows, Chippenham and from the initial enquiry to the actual fitting of the windows, we have received both professional service and advice. The actual fitting of the windows was undertaken by Andy and Jo who were clean, tidy and punctual, explained all aspects of their work and left the house where they had been working in a very clean and tidy state. We cannot understate the standard of their workmanship.......excellent. I would fully recommend L & F Window Replacement to any thinking of replacing their existing double-glazed windows. P & P Hayward Corsham
Customer in Wiltshire Posted on 12/11/2024 , work completed 07/11/2024
New Windows
Customer Service
Quality
Value
LF Windows have just replaced the front windows of our house. We are so pleased with them. The whole service from start to finish was very thorough and very professional. A 5* service from the whole team
Customer in Wiltshire Posted on 18/10/2024 , work completed 10/10/2024
Rescued after a serious situation.
Customer Service
Quality
Value
Having had a tactical firearms team chainsaw open the front door on a property in pursuit of an attempted murderer, we desperately needed to replace the door asap. Thankfully Vince from LF windows stepped in and not only found us a door he managed to get it fitted within a day securing the house. A fantastic service for which are very grateful. Professional and knowledgeable service going the extra mile.
Customer in Wiltshire Posted on 08/12/2023 , work completed 08/12/2023
Beautiful bi-fold doors and fabulous service
Customer Service
Quality
Value
We were looking for beautiful grey aluminium bi-fold doors and we were not disappointed in the product, service and quality we received from LF. The doors are stunning, the installation was quick, tidy and the doors work beautifully. Thank you to all at LF for your customer service, communication and installation. I could not be happier. We would love to post a picture!!
Carey in North Somerset Posted on 09/04/2021 , work completed 15/01/2021
Great service
Customer Service
Quality
Value
First time using LF windows today and I have been really impressed with the service received. Originally called up and asked for advice as wasn't sure if LF Windows would be able to help. I spoke to Vince who said to email over a photo of the window in question. He was able to get back to me really quickly with all the relevant information. Andy then came out to do the job and he was great. Clearly very knowledgeable and went the extra mile to get the job done. Also Andy wore a mask and kept distance from us at all times (covid19). Couldn't recommend them enough, would definitely use them again if needed.
Customer in Wiltshire Posted on 25/02/2021 , work completed 25/02/2021
Couldn't have asked for better service!
Customer Service
Quality
Value
We've recently had the all the windows replaced alongside a new front door being installed by the LF Team and we have been blown away by the support. From the starting point of getting quotes through to the completion of the work, the whole team each step of the way were brilliant. Great quality service and first class installation. We've used the team a couple of times now (patio doors replaced a few years back as well) and LF never disappoint! I highly recommend.
Customer in Wiltshire Posted on 10/02/2021 , work completed 08/02/2021
Great work at an affordable price
Customer Service
Quality
Value
Replaced a window in our summer house after damage from Storm Dennis. Quick clean and professional job by Joe.
Customer in Wiltshire Posted on 20/02/2020 , work completed 20/02/2020
New front door
Customer Service
Quality
Value
Family run firm. First time we have used them. Excellent service from start to finish, kept in touch and made sure they knew exactly what we wanted in terms of all fixtures and fittings before going ahead. Offered their advice also which was valuable in our choice of where to position things. Really can’t fault them. Very happy with the finish and delighted with the quality and workmanship. Thank you L F.
Customer in Wiltshire Posted on 09/02/2020 , work completed 05/02/2020
Fantastic service and products
Customer Service
Quality
Value
We've had bi-fold doors, a new front door and new front windows fitted by LF Windows. From the initial consultations through to the final installation we have had an amazing experience. It was an absolute pleasure to have the work carried out by LF Windows. We can only recommend them.
Customer in Wiltshire Posted on 10/12/2019 , work completed 18/11/2019
Knowledgeable and supportive
Customer Service
Quality
Value
LF Windows fitted by previous house with new doors, windows and a conservatory. Any minor issues such as a broken handle after 8 years was promptly sorted. So it was without hesitation I selected LF Windows for my new property albeit bench-marking LF against other window and door suppliers prior to re-selection. LF provided ideas on window selection which were really helpful which we had not identified, honoured agreed times for installation, and we have been really pleased with the products. Furthermore, LF have came out and visited my property to provide advice on a matter which was not strictly their issue and been very supportive throughout.
Customer in Wiltshire Posted on 29/11/2019 , work completed 28/11/2019
Rude and did not want to do the job
We asked for a quote to fix a problem on the conservatory windows which was installed by them some years ago. There were problems on the original build which required them to come back a few times to fix, which they did and the conservatory was fine and lasted well but has developed a problem which just needs a bit of maintenance that we were happy to pay for and thought they were the ones to approach as they fitted it. They visited us and said it can be done and would need to come back and to measure etc. to give a quote. That was around six weeks ago. We called two weeks ago to ask if anything was being done as we had not heard from them to be told it is being looked at and we would be contacted. Today when called and asked again what is happening we were told quite bluntly that they did not want the job as we had been rude to them many years ago when the had to come back to fix the original problems. We have never been rude to any of their workers, insistent that the work should be correctly done maybe, but never rude. Today it was they who were exceedingly rude to us as I pushed to know when they would come. It was not our fault when things went wrong with the build and yes we got frustrated when it kept happening but we were always polite to the workmen but insistent to the manager.
Customer in Wiltshire Posted on 02/09/2019 (Reviewer did not use service)
The trader replied (on 12/09/2019)
We at LF Replacement Windows are sorry that you have written a negative review. To reflect on the history of your complaint, we completed a conservatory for you in 2001 which is now 18 years old, as you stated you enjoyed a troubled free product in the 10 year warranty period with our 5 star customer service which ended in 2011, 8 years past your expired warranty you invited us to look at maintenance on the original conservatory and repairs to windows installed by another company which we were happy to look at. However, on arriving to look we discovered that you have had the original conservatory roof removed and fitted an alternative suppliers solid roof product since the warranty ended and now you have discovered some faults. Obviously this is difficult to evaluate as we are unaware of the Roof system you now have and unsure how your supplier installed and they may have contributed to the problem you now experience. However, we were happy to investigate, offering dates to investigate in October which you were unable to accept, you insisted we came September but with my staff holidays we could not offer to help. We concluded politely we could not offer our services on this occasion. I’m sorry if you found this Rude. We hope you manage to resolve your issues on return from your Travels in December. We continue in our 40th Year striving to accomplish high-quality products and customer service which we are very proud of along with being a Which Trusted Trader of 4.9 StarReview
Ongoing care
Customer Service
Quality
Value
We had our windows replaced several years ago when we found LF Windows to be extremely professional, helpful and competent. Their aftercare has been exceptional and today after contacting them about a window that would not shut properly they sent someone out within hours to fix it. We are very impressed with this level of service even as it is several years since installation. We are happy to recommend them.
Marilyn & Richard, Wiltshire Posted on 30/08/2019 , work completed 30/08/2019
The trader replied (on 12/09/2019)
Thank you for taking the time to leave us your review we strive to accomplish a high quality product and customer service which we are very proud of along with being a Which Trusted Trader with 4.9 star reviews and goodle 5 star reviews . Please continue to recommend us to your family and freinds and like us on facebook,
Satisfied Customer
Customer Service
Quality
Value
we recently instructed LF windows to replace windows and doors and install windows, bifold and french doors in an extension. Initial product advise and knowledge was excellent and helped with making our final choices. we met many of the LF team and found all extemely professional and personable. We are delighted with our windows and doors and would highly recommend LF.
Customer in Wiltshire Posted on 21/02/2019 , work completed 23/11/2018
The trader replied (on 12/09/2019)
Thank you for taking time to leave us a review we are very proud to be in our 40th year and managed to become a WHICH Trusted trader and we continue to strive and accomplish high quality product and customer service. We will always help where at all possible. We will pass on your feed back toour team which helps motivate and cement the importance of there profession approach to product and service . Once again many thanks for your Review
Will always be our first choice
Customer Service
Quality
Value
We first became aware of LF Windows when a neighbour recommended them to us. We had replacement windows and doors fitted throughout our house in 1999/2000. This work included having a new window installed on our landing, which involved have a part of the wall knocked out. We were thoroughly pleased with the installation and building work. In 2001 we had a conservatory built and fascias replaced. We did not hesitate to use LF Windows again. Again , we were very pleased with the work that was completed. All the staff at LF Windows are very professional and efficient. The fitters we have had in our home have left it clean and tidy and have been great fun to have around. Obviously, over the years we have had to call out LF Windows due to wear and tear issues and their after care service is just as good as their sales service. We have no hesitation in recommending their services and they will always be our first choice. Annette & Terry Kemish Melksham
Netts & Terry K Posted on 24/05/2018 , work completed 24/05/2018
Excellent Work
Customer Service
Quality
Value
Complete replacement windows and doors to a detached four bedroom house. Excellent quality and professional workmanship throughout. Very knowledgeable, accommodating and considerate. Very pleased and would thoroughly recommend.
Trevor Posted on 22/02/2018 , work completed 22/02/2018
Excellent work
Customer Service
Quality
Value
Quality of product provided by LF Replacement and Conservatories Ltd was excellent. Our new front and back doors were fitted in one day and once again the workmanship was excellent.
David, Wiltshire Posted on 20/11/2017 , work completed 20/11/2017
Knowledgeable, good-quality products and tidy workmen
Customer Service
Quality
Value
We’ve just had LF replace all the windows in our house. From the outset, we liked their approach: no hard sell and a genuine willingness to explain the technical ins and outs of why they do things the way they do (rather than a simple sales pitch on why their approach is best). They also listened to what we wanted and provided suggestions on the best way to achieve what we wanted. Their fitter was friendly, tidy and with good attention to detail, and they also arranged for their service engineer to come round at the end of the fitting and went through our list of little things that needed tweaking. We’re very fussy when it comes to work on our house and have been very impressed, so would recommend LF without hesitation.
ladaca Posted on 16/10/2017 , work completed 16/10/2017
Quality Throughout
Customer Service
Quality
Value
From the first contact to completion of installation a professional and reliable company. Quality products & high standards throughout. All staff friendly and dedicated. I would definitely use and recommend them. I am 100% happy with all the work done and the end product. A great local, family business.
Gillian, Wiltshire Posted on 18/08/2017 , work completed 18/08/2017
Very good, efficient job.
Customer Service
Quality
Value
Always prompt, helpful and value for money. Used them over the last twenty years.
Steven, Wiltshire Posted on 21/06/2017 , work completed 21/06/2017
Excellent service
Customer Service
Quality
Value
Since having replacement windows fitted by LF Windows over 10 years ago we have always found them to be extremely helpful in providing an excellent service. We recently had a situation when we were unable to close a couple of windows due to the extreme heat & despite us contacting them out of hours they came immediately to resolve the matter. We would have no hesitation in recommending them.
Marilyn, Wiltshire Posted on 21/06/2017 , work completed 21/06/2017
They paid great attention to all details and did an excellent job for us
Customer Service
Quality
Value
We are really pleased with the final result - especially as we have an 18th Century Cotswold Stone home. The team were all very helpful and professional from discussions, drawings, survey, installing, to after service and follow through. Nothing was too much trouble - even down to colour matching exterior paint and cement. There was hardly any mess and they cleaned up everything both inside and outside. L.F. Replacement Windows cared about how the windows would look in an old property - and took enormous trouble and care from start to finish. They listened to us - the customer - the whole time. We would highly recommend L.F. Windows to anyone.
R, Wiltshire Posted on 25/04/2017 , work completed 25/04/2017
Prompt & professional.
Customer Service
Quality
Value
Excellent work.
Alec, Wiltshire Posted on 13/04/2017 , work completed 13/04/2017
Excellent company!
Customer Service
Quality
Value
As part of 2 large extensions, I had 4 windows fitted to the upstairs of my property, 3 sets of patio doors, 1 back door and a large wall of windows/doors which extended into the vaulted ceiling. In addition, I had all the soffits, fascias, guttering and downpipes replaced. The whole process from supplying detailed and knowledgeable product information to final installation was carried out with great attention to detail and professionalism. Work was always carried out on the dates agreed and everyone on the team was trustworthy and reliable! Any queries or concerns were dealt with swiftly.......nothing was too much trouble! I am extremely happy with the products supplied and fitted by LF Windows. They are a company who are truly customer focussed and a pleasure to do business with!
Which? Trusted Traders Consumer Posted on 10/04/2017 , work completed 10/04/2017
Brilliant local firm
Customer Service
Quality
Value
We are absolutely delighted with the conservatory that L.F Windows built for us, and would have no hesitation in recommending them. From planning right through to completion the whole team were reliable, friendly and efficient and did a first class job.
Kevin, Wiltshire Posted on 31/03/2017 , work completed 31/03/2017
Always fantastic.
Customer Service
Quality
Value
We have had windows and doors done in the past, and a beautiful, classy, conservatory only a few years ago, and helped out with a little problem yesterday. I didn't have to wait long for a visit. The man was on time, friendly and efficient. The quality of a little job was as important to them as it was on a big money making job. Good service, not just a money making firm.
Renate, Wiltshire Posted on 30/03/2017 , work completed 30/03/2017
Excellent company
Customer Service
Quality
Value
We had new windows fitted in November 2006. Firstly they were not the cheapest but we chose them based on positive local reputation. The product is of high quality and any few faults with the product were honoured under the 10 year warrantee, just before the warrantee expired. An example of their service is this, one night we could not lock our back door, LF came out within half an hour. Problem was fixed. The staff are friendly, polite and approachable and give 100% customer service.
Marc, Wiltshire Posted on 10/03/2017 , work completed 10/03/2017
Prompt and efficient
Customer Service
Quality
Value
LJ Windows had put in replacement windows in our bungalow at some time before we bought it in 1990. Since then they have supplied patio doors and a new window when we extended in 1992? The gentleman who came to do a small repair was on time, efficient and pleasant in manner. Thank you.
Margaret, Wiltshire Posted on 07/03/2017 , work completed 07/03/2017
Excellent after sales
Customer Service
Quality
Value
Excellent after sales service. Would highly recommend. Due to move house and will certainly use LF for any doors and windows we will require fitting in the future.
Shirley, Wiltshire Posted on 02/03/2017 , work completed 02/03/2017
Follow up work after 13 years.
Customer Service
Quality
Value
After 13 years of having windows and doors fitted, parts and advice are still available. A good run family business.
David, Wiltshire Posted on 20/02/2017 , work completed 20/02/2017
Great service
Customer Service
Quality
Value
My front door needed maintenance with the handle. I popped into the showroom & was told someone would call round that afternoon, which they did. All sorted.
C, Wiltshire Posted on 14/02/2017 , work completed 14/02/2017
Always very professional
Customer Service
Quality
Value
I have always used LF Windows and have been impressed with there professional approach & efficiency. I would not consider anyone else and have recommended them numerous occasions to others.
Paul, Wiltshire Posted on 14/02/2017 , work completed 14/02/2017
Great service, good communication
Customer Service
Quality
Value
A trader I trust, a local trader with great customer service, I had a door installed 15 years ago and the lock/handle is worn, replaced handle next day, lock to follow.
Mark, Wiltshire Posted on 08/02/2017 , work completed 08/02/2017
Prompt, professional and polite
Customer Service
Quality
Value
Although our door is out of the guarantee period, there was no hesitation on the front of LF Replacement Windows to visit my property and quickly sort out the problem which had arisen due to new flooring.
Bernard, Wiltshire Posted on 30/01/2017 , work completed 30/01/2017
Excellent service as always
Customer Service
Quality
Value
Have used this company for about 25 years. Always excellent service. Would never go anywhere else.
Elizabeth, Wiltshire Posted on 25/01/2017 , work completed 25/01/2017
Fab front door
Customer Service
Quality
Value
Wonderful service. Great product. Fitter really helpful and friendly. End result a fabulous new front door.
Virginia, Wiltshire Posted on 20/12/2016 , work completed 20/12/2016
Exceptional service and quality - highly recommended
Customer Service
Quality
Value
We had a porch fitted to the front of our four bedroomed detached family house. We received exceptional service from start to finish - from design and planning, through to installation and aftercare. Nothing was too much trouble. We were given thoughtful and solid practical advice throughout the design and build process, which included the look and usability of the porch, as well as security, safety and performance considerations. The fitters were very friendly and their workmanship was fantastic. They paid meticulous attention to detail and cleaned up thoroughly at the end of each day. The build wasn’t the cheapest, but the quality and finish is superb, and the service received was first class. We also have peace of mind with LF’s 10 year guarantee, which not only covers the windows and doors, but also the locks and hinges etc., unlike the other companies we considered. We are delighted with the end result and the overall package, which represents great value for money. We wouldn't hesitate to recommend such a reputable and experienced, local family firm.
David, Wiltshire Posted on 08/12/2016 , work completed 08/12/2016
Outstanding customer service
Customer Service
Quality
Value
LF Replacement Windows have supplied all our double glazing, door & conservatory windows in the last 10 years. During this period they've provided excellent follow up customer service - especially on the 7th Dec 2016.
Tim, Wiltshire Posted on 07/12/2016 , work completed 07/12/2016
Very highly recommended
Customer Service
Quality
Value
Over the years we have used them for new windows, doors and conservatory roof at different properties, and would highly recommend them, also there after sales service for any minor adjustments even years later is fantastic and nothing is to much trouble. Excellent and professional service from start to finish, and we will use them again for any future renovations we have.
Paul19chip Posted on 03/12/2016 , work completed 03/12/2016
Reliable/professional
Customer Service
Quality
Value
Excellent service. Reliable, professional, courteous and did what they said, when they said, with a great product.
Janet, Bedfordshire Posted on 10/10/2016 , work completed 10/10/2016
Straightforward, Professional, Cheerful, Friendly & High Quality
Customer Service
Quality
Value
LF Replacement Windows and Conservatories Ltd. fitted out our 4 bedroom house throughout with PVC double glazed windows 22 years ago. We were so impressed with their straightforward professional and friendly service, and the quality of the units they installed, that over the intervening years, on separate occasions we also had them instal New Conservatory Replacement backdoor Cladding to our facia boards and soffits Replacement guttering Replacement patio doors Replacement front door New garage side door During the recent very hot weather our 16 year old conservatory developed a minor problem with the roof, LF very promptly arranged a visit from their fitters to correct the problem. As usual with LF the fitters were prompt cheerful friendly and thorough, and took the time to explain exactly what had happened, how they had corrected it and how we could avoid a recurrence. We would not hesitate to recommend them, and would certainly use them again if the opportunity arose.
Mike, Chippenham Posted on 18/08/2016 , work completed 18/08/2016
Professional workmanship.
Customer Service
Quality
Value
We have dealt with LF Windows for many years, their service is second to none, from the first phone call to the end you are in touch and everything is explained in full. We have just had our windows renewed by LF for the second time, the result being perfect. All materials are made locally, being an added bonus. The end result and aftercare is just amazing. Not many firms take the same pride in their work.
John, Wiltshire Posted on 20/06/2016 , work completed 20/06/2016
Excellent service!
Customer Service
Quality
Value
Had a porch fitted to the front of the house. The whole process from planning to building was very thorough & professional. After completion, there was a slight fault on the door handle which was fixed immediately! Excellent service!
John, Wiltshire Posted on 20/06/2016 , work completed 20/06/2016
Excellent job
Customer Service
Quality
Value
We have our whole house's window and doors replaced and this was done very efficiently and with no mess. Very helpful sales staff who helped to choose, rather than pushy sales men. Amazing aftercare. Would totally recommend.
Melanie, Wiltshire Posted on 06/06/2016 , work completed 06/06/2016
Prompt & professional
Customer Service
Quality
Value
We have used LF Replacement Windows for over 30 years as a family. Their work is excellent with a dedicated work force. No job is too small, service over the years has been a constant good quality. Would continue to use this company & highly recommend them.
Heather, Wiltshire Posted on 01/06/2016 , work completed 01/06/2016
Excellent work
Customer Service
Quality
Value
I would be very happy to recommend L&F Windows as they are a long term and well established which is of great comfort. With a very high quality product and workmanship. Excellent customer service. Would use them again without a doubt very impressed and pleased with this company.
Hazel, Wiltshire Posted on 17/05/2016 , work completed 17/05/2016
Brilliant job, very pleased
Customer Service
Quality
Value
L & F Windows are very efficient, polite and on time. This is the fourth time I have used this company. Also their after sales service is first class.
Gary, Wiltshire Posted on 13/05/2016 , work completed 13/05/2016
Excellent, professional service
Customer Service
Quality
Value
WE have used LF Replacement Windows on two large projects. Our conservatory and then replacement windows, door and guttering. On both occasions we have been extremely impressed and pleased with the whole process. No hard sell, just truthful honest information. Workmanship is of a high quality with a professional land conscientious workforce. After sales care extremely courteous and prompt. Wholeheartedly recommend.
David, Wiltshire Posted on 25/04/2016 , work completed 25/04/2016
Fast and accurate work
Customer Service
Quality
Value
We are very pleased with our beautiful new doors. The company were prompt and professional in every way, and we would definitely recommend them to people.
Janet, Wiltshire Posted on 22/04/2016 , work completed 22/04/2016
Excellent professional job
Customer Service
Quality
Value
L.F. Windows carried out the work according to the plan laid down. The work was done efficiently. Site cleaned up after. All in all we are very happy with the job and they company.
Stuart, Wiltshire Posted on 10/04/2016 , work completed 10/04/2016
Prompt & professional brilliant job.
Customer Service
Quality
Value
Always excellent first class service and products. Highly recommend.
Stephanie, Wiltshire Posted on 10/03/2016 , work completed 10/03/2016
Excellent, very professional
Customer Service
Quality
Value
The company were very efficient, clean, tidy, professional and friendly. I would not hesitate to recommend them.
Wendy, Wiltshire Posted on 24/02/2016 , work completed 24/02/2016
Professional service
Customer Service
Quality
Value
Product was of excellent quality. Service was brilliant, you were left feeling like the customer. Fitters were polite, professional and friendly and took time to take care of property.
Allan, Wiltshire Posted on 15/02/2016 , work completed 15/02/2016
Excellent quality & service
Customer Service
Quality
Value
LF has supplied all our windows and exterior doors for 25 years. Everything is of high quality, fitted fast and efficiently. When a window lock jammed after over 20 years of use, someone came to fix it within an hour of phoning LF. Staff are always friendly and helpful. When we needed to fix a window to our then new extension, they were able to supply the same pattern of glass they had supplied over 15 years previously. Most recently they replaced a broken 25 year old window lock, quickly and efficiently as always.
Julian, Wiltshire Posted on 21/10/2015 , work completed 21/10/2015
Excellent job
Customer Service
Quality
Value
We were very pleased from start to finish with the work of new front door, porch windows and bi-fold doors from lounge to conservatory. All fitters were reliable and I was able to leave them in the house whilst at work, we will definitely use them again
Trudi, Wiltshire Posted on 05/10/2015 , work completed 05/10/2015
Excellent from start to finish.
Customer Service
Quality
Value
Fantastic service from a reputable local company. They replaced all my doors and windows beautifully. Clean, tidy, and extremely professional. Have received loads of comments about how nice they look, and I have recommended them.
Sarah, Wiltshire Posted on 28/09/2015 , work completed 28/09/2015
Brilliant and recommended.
Customer Service
Quality
Value
We found the workmanship very good quality. We found the staff well mannered, very prompt and good workers.
Harold, Wiltshire Posted on 22/09/2015 , work completed 22/09/2015
RAL Coloured PVCu Windows and Doors
Customer Service
Quality
Value
Having bought a house in 2000 I inherited some wooden windows which in not time rotted away and was no longer able to open most of them, I found LF Replacement Windows in Chippenham and they to my amazement offer a wider range than most of coloured PVCu Windows and Doors, one of there uniquely painted products called Balmoral suited my property to perfection and after having them installed with the attention and detail this company offers, I was completely satisfied with the work carried out by the whole team, I would go to work and return with no evidence that anyone had been except my new windows, no mess no bother. The product is definitely one of the best I have ever seen and as a RICS house surveyor I see many products that do not last but this is not one of them! If you need any form of Replacement Windows, Doors, conservatories or Roofline products please take a look as this superb companies product line once you see it you will see the difference.
Chris.C Posted on 13/08/2015 , work completed 13/08/2015
The trader replied (on 02/09/2015)
We are delighted to hear of your experience with us and we strive to accomplish the best result for all our customers and we are happy to read such positive comments from our customers. We are proud to have such happy customers.
Excellent Long Standing Family Business
Customer Service
Quality
Value
I have used L F Replacement Windows on two occasions and am delighted to see they have this WHICH? recognition as having dealt with them in the past they have succeeded to satisfy all my requirements and the product they manufacture and install is in my opinion superb quality and the service I received from them was fantastic. They offer a ten year warranty and I have to say this company stands by there word, look no further than this WHICH TRUSTED TRADER for your home improvement requirements. They are always there to offer advise and assistance.
Site User Posted on 13/08/2015 , work completed 13/08/2015
The trader replied (on 02/09/2015)
We are delighted to hear of your experience with us and we strive to accomplish the best result for all our customers and we are happy to read such positive comments from our customers. We are proud to have a good reputation and do our best to maintain this.
Excellent Service, Product and After Sales
Customer Service
Quality
Value
I have used LF Replacement Windows for several of my properties and there approach is helping you make the right decision for your final decision and attention to detail surpasses any other I know. They offer a variety of choices for windows, doors, conservatories, orangeries and roofline products and I have had all of the above and found the products to be robust and excellent quality. If I ever have a small adjustment they offer an appointment there and then and it gets resolved under there full 10 year warranty without and question or bother. This 10 year warranty also includes the Hardware which from my knowledge in speaking to others is not always included with competitors of LF Replacement Windows & Conservatories, I have no hesitation in recommending this long standing family business.
Mrs Daley Posted on 12/08/2015 , work completed 12/08/2015
The trader replied (on 02/09/2015)
Thank you for you positive feedback which we are delighted to hear that after all our efforts we managed to provide you with a good service and product, we are lucky to have a committed team of staff who we will pass on your positive comments. Once again thank you for your feedback.
Good Job
Customer Service
Quality
Value
Good workmanship, completed on time, no extras. Pleasure to work with, used before and will continue to do so.
Roy, Wiltshire Posted on 07/07/2015 , work completed 07/07/2015
Excellent product knowledge
Customer Service
Quality
Value
Not the cheapest but considering their knowledge, value for money, and quality of product became an easy choice.
Ian, Gloucestershire Posted on 16/06/2015 , work completed 16/06/2015
I've already recommended them
Customer Service
Quality
Value
He replaced my front door, my back door, my patio doors and a selection of replacement windows. He will be doing the rest in the next few weeks. A delightful company to deal with. I have been in the building trade for 40 years and Vince met my very high standard. No good having the best product if not installed correctly.
Which? Trusted Traders Consumer Posted on 04/05/2015 , work completed 04/05/2015
Fantastic job, brilliant after sales services.
Customer Service
Quality
Value
LW gave a fast, efficient and effective service from initial survey and (honest) advice through to customer care. 12 years later (they came back to adjust a window). No flash or pushy sale. Great, honest local tradesman. I'd book and use them any/every time.
Paul, Wiltshire Posted on 01/05/2015 , work completed 01/05/2015
Reliable & trustworthy company
Customer Service
Quality
Value
Fantastic company, brilliant staff, kept our house mess free during installation, and after care has been second to none. Highly recommend!
Rosie, Wiltshire Posted on 02/02/2015 , work completed 02/02/2015
Which? Local Review
Customer Service
Quality
Value
i've used LF for 3 separate projects. Most recently, we employed the company to replace all the windows in our large detached property. As ever, the company did a faultless job and I was very pleased with the result. LF Windows is the best double glazing specialist in the region.
silentwitness Posted on 11/10/2014 , work completed 11/10/2014
No complaints
Customer Service
Quality
Value
I've used Vince and his team for two separate contracts. One was for double glazing throughout the property. I contacted them a year later to clad the soft boards and replace the guttering. There were a few snags but they were always really quick to come back and replace them free of charge. There are number of local companies offering the same services but I have recommended them to my friends.
Which? Trusted Traders Consumer Posted on 20/05/2013 , work completed 20/05/2013
Absolutely recommended!
Customer Service
Quality
Value
Very happy - they came on the day they said they were going to come. They did it quicker than said. Clean and tidy. The job was a complete set of replacement windows and a front door.
Which? Trusted Traders Consumer Posted on 10/04/2013 , work completed 10/04/2013
Which? Local Review
Customer Service
Quality
Value
Having previously used LF to change 9 of our windows, we used them again to replace a window and dorr in the laundry, which included brickwork to make a smaller window. Again they were excellent to deal with - quick, quiet, did what they said when they said they would do it. Would use them again without hesitation.
MPRD Posted on 01/04/2011 , work completed 01/04/2011
Which? Local Review
Customer Service
Quality
Value
We had 9 windows replaced with new double-glazing UPVC units. LF Windows came on the agreed days; the installers were quiet- clean- quick and unobtrusive. A problem with one catch was rectified immediately. I would use them again without hesitation.
MPRD Posted on 01/07/2009 , work completed 01/07/2009
Which? Local Review
Customer Service
Quality
Value
Personal, response service.
sirhandel Posted on 26/03/2009 , work completed 26/03/2009