Simply the best service from a Locksmith!
Phil responded quickly to my rather panicky call to say I couldn’t lock my front door. He assured me that he would be able to make sure the door was at least secured and had the part to replace the lock mechanism if needed. Phil arrived within the hour as promised and quickly found the cause of the problem and fixed it. He also checked the back door for me as I told him I was having difficulty opening and locking it. He quickly adjusted the door, which had dropped, and it now works perfectly. I would recommend Phil to anyone; he is a lovely, genuine guy, explains what he is doing, and doesn’t charge silly prices.
Customer in Greater Manchester
Posted on 21/08/2025
, work completed 21/08/2025
Recommended
Responsive, knowledgeable and fast
Was at my house so fast! Really friendly, helpful and put me at ease. Was able to secure stuff and rectify damage. Would really recommend.
Customer in Greater Manchester
Posted on 03/10/2025
, work completed 02/10/2025
Recommended
Fantastic Phil
Phil was absolutely fantastic. We can't thank him enough! One phone call to him and he was with us in 10 minutes! He did a fantastic job at sorting our conservatory door handles and locks out, as well as adjusting our doors so they fitted correctly. What a lovely guy and so professional. Nothing was too much trouble for him, and we are really grateful to him.
Customer in Greater Manchester
Posted on 29/10/2025
, work completed 29/10/2025
Recommended
Which? Local Review
I could easily have been convinced by someone the job was bigger than it was but Phil explained clearly what the problem was and was able to fix it cheaper than I first thought. Reliable and efficient. Also gave good advice on other key matters.
enrico99
Posted on 19/07/2010
, work completed 19/07/2010
Recommended
Which? Local Review
Phil and a colleague carried out a repair on a UPVC door.What should have been a reasonably straight forward task became a nightmare.It required all their considerable expertise and patience to complete the work. Should the need arise, I would have no hesitation in asking them again, and would certainly recommend their services.
mindean
Posted on 09/09/2011
, work completed 09/09/2011
Recommended
Which? Local Review
Phil dealt with my problem within 2 hours.professional,reasonably priced and an honest individual...would definitely recommend.
cjmak
Posted on 25/10/2011
, work completed 25/10/2011
Recommended
Which? Local Review
Called Phil as a result of comments made here. I cannot recommend him highly enough. Excellent service. On the phone he identified two possible causes of the problem I had. One solution would have been quite expensive. He came around that evening even though the problem was not urgent. Identified the problem as requiring the less expensive solution, fixed it and cut the extra keys we needed then and there. Explained everything as he went along. Very courteous and professional service.
g.ary
Posted on 09/04/2014
, work completed 09/04/2014
Recommended
Which? Local Review
Excellent service yet again. When the spring broke on my lock, Phil came the same afternoon, remembered that he'd fitted and diagnosed the problem. He hunted round several suppliers til he eventually found the right replacement and then fiitted it. Gave me advice on how to prevent the problem re-occurring. A perfectionist who does not give up until the job is completed to his satisfaction.
LUNN
Posted on 05/04/2014
, work completed 05/04/2014
Recommended
Which? Local Review
Would recommend this locksmith wholeheartedly. Why? Firstly, a very nice chap and friendly. Secondly, a skilled locksmith, honest and value for money. Thirdly, explained all what he was doing whilst stripping the complex locking mechanism and what can go wrong with them. Finally, I thought we might need the whole mechanism but no, Phil had brought two parts with him that he suspected we might need, he fitted the cheapest of the two and said that we did not need the main gearbox mechanism which was now running smoothly and he was happy with its operation. Finally, he adjusted the door vertically and horizontally to alleviate what had caused the lock to jam and fail, going the extra mile. It is no wonder why he has over 20 positive reviews here. The job we needed fixing was a conservatory door that was open but part of the lock had jammed resulting in being unable to close or lock the door. All fixed on the same day and now the door works like a Rolls Royce door and lock. Superb tradesman!
Tony, Chadderton Oldham
Posted on 08/05/2016
, work completed 08/05/2016
Recommended
Excellent and realistically priced service
Lost my front door key, and thought that someone might be able to identify my address. So, change the lock! Phil Cleaton answered his phone promptly, arrived when promised, explained our options and fitted a new lock with three keys for a reasonable price. He's been in the business for a good few years and is a pleasant person to deal with. What more can we hope for?
Tony
Posted on 27/10/2016
, work completed 27/10/2016
Recommended
Great service
Phoned this company after my key wouldn't work and kept turning. Explained the type of door, the age and was advised it may still be under warranty and try to contact who I bought the door from since i could still gain entry to the house- they had gone bust. Phil gave me a price, completed the work without any fuss at the time and date he said he would. He replaced the gearbox and even adjusted the door for a very competitive price. Would recommend him again, just like he was recommended to us!
Dean Marsden
Posted on 26/01/2017
, work completed 26/01/2017
Recommended
Superb service
Needed my front door lock changed quickly after my son lost his house keys. I contacted Phil after having read all the reviews and he did live up to all of them. He gave me a reasonable quote and he carried out the job to a high standard. A locksmith you can totally trust. Would certainly use him again.
simone
Posted on 15/12/2016
, work completed 15/12/2016
Recommended
Great value, honest, reliable
My lock was broken on the front UPVC door. I couldnt get my key out of the door if it locked and sometimes couldnt lock it. I phoned him on a Sunday of all days, he was very imformative and knowledgeable. I explained I was worried because i was on my own with my children but i was also worried about price. He came on time, he was very polite, explained everything to me and put me at ease straight away, he also gave me advice on emergency exits and spare keys(which are cheaper than going elsewhere (alot cheaper), he explained why the problem had occured and was extremely precise with his work. I would definatly recceommend him to EVERYONE, i will, with no doubt keep his number and use again if and when neccessary and will promote his service by word of mouth. Very very good value for money, an EXCELLENT service
chazyjack
Posted on 06/11/2016
, work completed 06/11/2016
Recommended
Only locksmith I deal with
Have used Phil for many jobs when needing locks changed and am always happy with the work. I keep his number in my phone and he is the only locksmith I would deal with. Willing to come out when you need him and the work is always great. Have already recommended him to others.
Alexis and Mike, Greater Manchester
Posted on 15/09/2015
, work completed 15/09/2015
Recommended
Excellent and professional service
Phil was professional from start to finish yet very approachable. He explained the work that needed doing and completed it to a very high standard. He was polite, friendly and conscientious about what he does. Communication before, during and after job was excellent. He cleaned up after himself leaving the place spotless. I was so lucky to come across Phil and would recommend him to anyone. Thanks again!
Customer in Greater Manchester
Posted on 27/02/2019
, work completed 23/02/2019
Recommended
Secured our door
Having disturbed thieves during an attempt to force a lock on an exterior door at night, the next morning I contacted Phil , who had done a good job the year before when a lock mechanism failed. He arranged to call within a few hours, after finishing a job he was on. He checked a few facts on the phone, assessed the need for a more secure, anti-snap lock and sourced a security handle to replace the one broken in the attempted theft. He then arrived within a few hours, explained what he was planning to do and completed the job promptly and at reasonable cost. Phil is a pleasure to engage with and I have no hesitation recommending him.
Stephen in Greater Manchester
Posted on 29/03/2021
, work completed 29/03/2021
Recommended
Job well done
Broken lock on back door . Phil came out when he said he would . He was professional, knowledgeable and a fabulous work ethic . He did a great job and wouldn’t leave till he was fully happy with it , he really did a first class job . And even checked my other doors as he was leaving . I would definitely recommend Phil if you need a locksmith and at a good price too .
Customer in Greater Manchester
Posted on 14/09/2023
, work completed 14/09/2023
Recommended
Excellent speedy service - highly recommended!
I have been having issues with my UPVC door for a while but I wasn't sure if it was the mechanism or the door or frame that was actually causing the problem. I was wary of getting someone to look at the job because they could push for a more expensive solution than was actually needed. Phil agreed to come and assess the door for free then give me a quote for fixing it before proceeding with any work. He rang me back within an agreed timeframe to confirm my details and arrived on time to assess the job. He gave a detailed explanation of the problem and what he would do to fix it, showing me various parts of the door and mechanism that he would need to work on. He gave me a highly competitive unambiguous quote to complete the job that was inclusive of all charges. Once agreed, he completed the job quickly and professionally and the door has never been in such good shape! He was incredibly polite and helpful, maintained social distancing throughout the job and was mindful of complying with Covid guidelines - he even cleaned the door after he had finished his work! I wouldn't hesitate to recommend him to others.
Customer in Greater Manchester
Posted on 22/10/2020
, work completed 22/10/2020
Recommended
Excellent communication, service and work.
Phil was efficient and professional and from start to finish. He kept me updated on time of arrival, he was knowledgeable and helpful in finding the right lock to replace the one I had which I’d list the key for and completed the work quickly ensuring I was happy with it. I can’t recommend highly enough.
Tracy in Greater Manchester
Posted on 10/05/2023
, work completed 10/05/2023
Recommended
Excellent work
A lock on a vital plastic door suddenly went stiff. A neighbour on the street WhatsApp group recommended Phil as she had had good work done. I phoned Phil, arranged a time, and made it clear that I would like to see what was done and have a clear explanation of what the problem was. Phil arrived when agreed and set to work. The problem was caused by incorrect installation and several mistakes were corrected. I was impressed, so I asked him to check the rest of the doors if he had time. Cutting a long story short, I had niggles with each of the 4 remaining doors. One needed a small adjustment, the other three were again incorrectly installed. Phil examined each one, systematically defined the problems, and methodically set things to rights. I have no hesitation in recommending him because he worked methodically, explained things clearly, and left things tidy.
Customer in Greater Manchester
Posted on 16/02/2024
, work completed 16/02/2024
Recommended