Endorsed by Which?

Lock Around The Clock

4.9

1588 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1588 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent work
Customer Service
Quality
Value
Realigned the front door so it would double lock. Very professional. Quoted me but charged me less after the job.
Which? Trusted Traders Consumer Posted on 09/12/2021 , work completed 07/12/2021
Absolutely brilliant
Customer Service
Quality
Value
Amazing service! From the moment I first called Chris for the job to its completion, it took just under an hour! He came round to my house within 10-15 minutes. He was professional and friendly. He and his colleague sorted out the balcony door for me immediately. Above all else, he was honest and did not overcharge me, but charged me at the correct rate. I am very grateful for their service, and would unreservedly recommend them!
Albert in Hertfordshire Posted on 04/12/2021 , work completed 03/12/2021
Prompt and Efficient Repair
Customer Service
Quality
Value
Front door lock not working. Answered phone promptly in person and arrived earlier than originally estimated, but they kept me informed and I was pleased with completion of job sooner than expected. They told me how much it would cost before they started the work. Would recommend Chris for speedy, efficient and friendly service, and use again in the future.
Customer in Hertfordshire Posted on 02/12/2021 , work completed 02/12/2021
Fantastic Job
Customer Service
Quality
Value
Fantastic and diligent Job. Turned up on time, rang me in advance to let me know they were on their way. Carried out job very quickly and very efficiently. Will use again and highly Recommend.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
Fixed Patio Doors That Weren't Locking Properly
Customer Service
Quality
Value
Great service from Chris. Had issues with patio doors not locking properly. He was quick in responding, arrived at the time agreed, completed the work and tidied up after. Charged a fair price for the work. All in all, very happy.
Customer in Hertfordshire Posted on 19/11/2021 , work completed 17/11/2021
Really impressed with their service
Customer Service
Quality
Value
I have used his company on a few occasions and really impressed with their service. They even helped on a Sunday PM for me! Always quick to respond and attend and extremely reliable. Highly recommend.
Customer in Hertfordshire Posted on 18/11/2021 , work completed 18/11/2021
Toilet Door Lock Repair
Customer Service
Quality
Value
This was the second time I used Lock around the Clock. The door to our downstairs toilet was broken and it meant everyone using it had to advise they were in there or sing. I had tried replacing the lock myself. Big mistake. Chris and his colleague replaced the lock and fitted a new one which works very well. They arrived when they said they would. The price was as quoted. They were polite and friendly and cleaned up before leaving. I was very pleased with the work they carried out.
Customer in Hertfordshire Posted on 13/11/2021 , work completed 10/11/2021
A pleasure to deal with
Customer Service
Quality
Value
Quick response. Arrived the same day as contact and kept us updated as to expected arrival time. Work carried out speedily and efficiently and with a smile.😊A pleasure to deal with.
Customer in Hertfordshire Posted on 11/11/2021 , work completed 08/11/2021
Secured a loose yale lock. You won't find a better locksmith!
Customer Service
Quality
Value
Have used this company several times over the years. Reliable, reasonable, courteous, professional, friendly, efficient and genuine. Would highly recommend, first class service!
Customer in Hertfordshire Posted on 09/11/2021 , work completed 08/11/2021
Excellent service
Customer Service
Quality
Value
Called me en route with expected arrival time. Fixed my troublesome door lock, explained and showed me exactly what caused the problem. Delighted.
Customer in Buckinghamshire Posted on 09/11/2021 , work completed 07/11/2021
Excellent service and advice , and good work
Customer Service
Quality
Value
Chris was really helpful and flexible , called before the appointment , gave excellent advice on the locks to be changed and this was done efficiently really pleased with the work.
Customer in Hertfordshire Posted on 04/11/2021 , work completed 01/11/2021
Lock Change
Customer Service
Quality
Value
Had a lock changed, very quick response and service, explained everything, courteous and fair price.
Customer in Hertfordshire Posted on 03/11/2021 , work completed 01/11/2021
French Doors Repair
Customer Service
Quality
Value
I was very pleased with the service provided by Lock around the clock. I rang them around midday on 1st November 2021 and they arrived at about 4pm. They quickly identified the reason for the french doors not opening. They fitted a new lock gearbox to the doors which they had brought with them. Both of them were polite and friendly and they left no mess.
Customer in Hertfordshire Posted on 02/11/2021 , work completed 01/11/2021
Unable to open the conservatory door in to the garden
Customer Service
Quality
Value
The staff were very courteous, helpful and professional. They were able to come to us at short notice (late on a Friday afternoon), which was much needed as we were unable to get out of the back door and the dogs need to use the garden! They came at the agreed time. They identified what was needed to be done to fix the backdoor (change the gearbox) and explained it well to us. They were very happy to fix an additional problem despite us not mentioning on beforehand. They fixed an ongoing issue we had with our temperamental front door that they identified on coming/leaving the house. Very tidy. Happy people.
Customer in Hertfordshire Posted on 22/10/2021 , work completed 22/10/2021
Saved my life
Customer Service
Quality
Value
Chris was wonderful to deal with, a very nice man, would recommend all my friends and clients. Saved my life when I was locked out. I will not use anyone else and cannot rate him highly enough.
Which? Trusted Traders Consumer Posted on 21/10/2021 , work completed 21/10/2021
Another quality piece of work speedily carried out
Customer Service
Quality
Value
Having used Lock around the Clock’s service successfully before I was glad I kept their contact number to hand. Chris answered my phone call in person late on the Friday and agreed he would attend at my property the following Monday morning (non emergency) to fix a sticking lock on a UPVC Patio door. The repair was quickly carried out to my complete satisfaction. Whatever the problem is around locks I would recommend this firm.
Customer in Hertfordshire Posted on 18/10/2021 , work completed 18/10/2021
Great job, all fixed
Customer Service
Quality
Value
We called Chris as we had a problem with our bi-fold patio door, it wasn’t locking and unlocking properly. Chris always responds quickly and is very helpful, asking for photos to give him an idea of the kind of lock it was. We have used Chris twice before and he has always been friendly, helpful, knowledgeable and gets the job done. Chris arrived at the time he said he would be here and fixed the problem, doing an honest job and it’s working better than before. No hesitation in recommending Chris, honest, professional and an expert in his field.
Customer in Hertfordshire Posted on 08/10/2021 , work completed 04/10/2021
Great work, a decent price and a friendly service
Customer Service
Quality
Value
I contacted the company as my bedroom door was locked and would not open. I was answered straight away and they made an appointment for the next day. They were great timekeepers and came on time ready and equipped to replace my lock. The work was carried out with no fuss, efficiently and courteously. They tidied up and vacuumed up the small amount of debris that was produced. The work cannot be faulted and their manner was helpful and professional.
Customer in Hertfordshire Posted on 01/10/2021 , work completed 01/10/2021
Locked out
Customer Service
Quality
Value
Having locked my keys in the house, I called on a neighbour who invited me in and allowed me to use her laptop to find a locksmith. I phoned Lock Around the Clock who estimated they would be with me in about an hour. 45 minutes later they called to say they would be another half hour, and they turned up within 25 minutes. They managed to open my door very quickly causing no damage and actually charged me less than they had indicated on the phone. They were polite and friendly. I would certainly use them again.
Customer in Hertfordshire Posted on 01/10/2021 , work completed 30/09/2021
Lock repair
Customer Service
Quality
Value
Came promptly after callout at prearranged time assessed job and carried out repair quickly and with no mess. Very happy
Customer in Hertfordshire Posted on 30/09/2021 , work completed 30/09/2021
Excellent service
Customer Service
Quality
Value
The trader from Lock around the clock did a brilliant job, the job was done in 10 minutes and completed. They were very friendly, very efficient and very professional. They replaced a locking handle on a small window on my conservatory. I would definitely use them again.
Which? Trusted Traders Consumer Posted on 23/09/2021 , work completed 20/09/2021
Lock Around the Clock - Fantastic
Customer Service
Quality
Value
Great people. Polite, efficient, speedy. Showed up within the eta stated on the phone. Provided options, so as to manage costs.
Darren in Buckinghamshire Posted on 09/09/2021 , work completed 08/09/2021
Very pleased with work done
Customer Service
Quality
Value
I called about a broken lock and they arrived within the hour and fixed it as well as giving me advice. They also sorted out a couple of other issues with different locks and didn’t charge any extra. I was impressed with the speed at which the work was done and how well they tidied up.
Customer in Hertfordshire Posted on 01/09/2021 , work completed 01/09/2021
Fitting a new Front Door Lock
Customer Service
Quality
Value
They were very punctual, very polite and they did a very good job at a reasonable price. I would thoroughly recommend them.
Customer in Hertfordshire Posted on 25/08/2021 , work completed 25/08/2021
Great service
Customer Service
Quality
Value
Chris was very friendly and explained the different types of locks with the pros/cons which was very useful for me! Clean, tidy & efficient for a great price! Will definitely use his service again
Customer in Hertfordshire Posted on 13/08/2021 , work completed 12/08/2021