Endorsed by Which?

Lock Around The Clock

4.9

1605 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1605 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Highly professional
Customer Service
Quality
Value
Chris came to fix a front door lock after I called him, he was able to give me an estimated time which he could come, and arrived at that time. He quickly diagnosed the problem keeping me informed as to what he would have to do. Chris and the young man were extremely polite but upmost professional. I would highly recommend Lock around the clock
Customer in Hertfordshire Posted on 02/03/2022 , work completed 02/03/2022
Most Impressed
Customer Service
Quality
Value
Chris came to fix my lock yesterday, I found him trustworthy and I would highly recommend him.
Which? Trusted Traders Consumer Posted on 17/02/2022 , work completed 10/02/2021
quick, tidy and polite! highly recommended
Customer Service
Quality
Value
Our front door locking mechanism failed. Chris came within an hour of being called, quickly diagnosed the problem and explained our options. he fixed the problem straight away, replacing the whole mechanism. Chris was very polite, tidy, quick and very reasonably priced. we were very happy with the service. I would highly recommend him!!!
Customer in Greater London Posted on 14/02/2022 , work completed 12/02/2022
Outstanding speed of response and quality of work.
Customer Service
Quality
Value
Chris responded immediately to my enquiry despite being late on a Saturday evening. He came Sunday morning and opened a stuck locked upvc patio door. He replaced the mechanism and I am delighted with the quality of the work and the cost was fair. Highly recommended.
Customer in Greater London Posted on 13/02/2022 , work completed 13/02/2022
Excellent
Customer Service
Quality
Value
As a customer I was very impressed by the work done and they cleaned up after themselves. Very happy customer and the door is working well.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 04/02/2022
Brilliant service.
Customer Service
Quality
Value
Absolutely fantastic, nothing was too much trouble. Very pleased with the service.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 09/02/2022
Professional friendly and polite
Customer Service
Quality
Value
Came and fixed lock within 30 min and it was very professional, clean and tidy would highly recommend
Margaret in Prestwood Posted on 07/02/2022 , work completed (undated)
Replace front door gearbox.
Customer Service
Quality
Value
I arrived home about seven PM on the fifteenth of January. I opened and closed the front door but was unable to open it again. I phoned Lock Around The Clock, who advised he could come out to us to access the damage within half an hour, which we thought was superb given it was a Saturday evening. Chris quickly located the problem having opened the door and advised us of our options and cost. We decided to have new parts and Chris replaced the front door gearbox for what we believe was a fair and very reasonable price. The work was completed within forty five minutes with no mess or damage to the door(you wouldn't even know that he had been). Chris was a pleasure to do business with and we were very pleased with the work he carried out, which was all under guarantee. Thank you.
Tony in Hertfordshire Posted on 02/02/2022 , work completed 15/01/2022
Did exactly what it said on the Tin!
Customer Service
Quality
Value
Made contact very quickly, kept me updated on their arrival. Explained exactly what they were doing, actually fixed the yale lock rather than just replacing it. Very clean tidy and friendly. Couldn't recommend them highly enough.
Customer in Hertfordshire Posted on 28/01/2022 , work completed 26/01/2022
Highly Recommend
Customer Service
Quality
Value
Thought they were very professional, efficient and reasonable. Really genuine people that made a helpful contribution. Highly recommend to others.
Which? Trusted Traders Consumer Posted on 13/01/2022 , work completed 13/01/2022
Fantastic service
Customer Service
Quality
Value
I had locked myself out and damaged my lock trying to get back in. Luckily I found Chris's business in our local news magazine, gave him a call and within an hour he was with me. Got me back into my house and fitted a new lock, with spare keys. He was very professional and completed the job quickly and efficiently. When he told me how much, I couldn't believe it - you expect to pay so much for these things but the cost was very reasonable. I would definitely use again if need to and recommend to anyone who needs a locksmith.
Customer in Hertfordshire Posted on 13/01/2022 , work completed 08/01/2022
Fast, fair and efficient
Customer Service
Quality
Value
Lock around the Clock arrived swiftly, carried out the task in under five minutes and requested a very fair price for their effort.
Customer in Greater London Posted on 10/01/2022 , work completed 10/01/2022
Repair to UPVC Door lock
Customer Service
Quality
Value
An external door was stuck in the locked position, the key wouldn't turn and the handle did not work. I rang up at 2.30 pm on the 4th and he arrived at about 3.30 having rung 20 minutes before to say when he would arrive. He immediately got the door open and took out the mechanism and replaced the gearbox, reassembled and made some adjustment - job done! Very impressed with his skill and the speed that he did the job. He left everything clean and tidy. I would recommend him to anyone. First class.
Customer in Hertfordshire Posted on 04/01/2022 , work completed 04/01/2022
Lock repair and service
Customer Service
Quality
Value
Just had them round to repair and service a non-functioning lock. Great guy, job done in a few minutes, all working. Called him, said no rush, he came later that day. We will certainly recommend to all that ask.
Customer in Hertfordshire Posted on 04/01/2022 , work completed 04/01/2022
Very Professional, Prompt, Tidy & Polite
Customer Service
Quality
Value
I called Chris to ask him to fit a new front door lock which I have purchased myself on Friday to comply with my house insurance. I looked to fit it myself but found the lock was much too complicated for me to fit and decided to call Chris. Chris answered my call straight away and told me that he would try and fit me in later that day. He called me later on Friday afternoon to say he was on his way. Unfortunately, he was unable to fit the lock due to the sitting of the previous lock. Chris made a number of suggestions one of which was to fit a mortice lock which he came and fitted on Monday afternoon. Very happy with the outcome. Tom
Tom in Hertfordshire Posted on 21/12/2021 , work completed 20/12/2021
Excellent service!
Customer Service
Quality
Value
He arrived in just over an hour from my call, and even phoned to say he was delayed by a few minutes. He explained everything well and was able to make additional keys from his van. Went over and above my expectations.
Customer in Posted on 17/12/2021 , work completed 12/12/2021
Couldn't be better!
Customer Service
Quality
Value
I phoned them early morning. He fitted three mortice bolts for security purposes arriving at 2pm. Work was most satisfactory. Clean and tidy job.
Gerald in Hertfordshire Posted on 16/12/2021 , work completed 15/12/2021
Repair of UPVC door lock
Customer Service
Quality
Value
Speedy Response. Assessed situation and had spare part available. Expert work. Repaired within an hour at a competitive price. Cannot recommend the highly enough
Jennifer in Hertfordshire Posted on 11/12/2021 , work completed 09/12/2021
Excellent work
Customer Service
Quality
Value
Realigned the front door so it would double lock. Very professional. Quoted me but charged me less after the job.
Which? Trusted Traders Consumer Posted on 09/12/2021 , work completed 07/12/2021
Absolutely brilliant
Customer Service
Quality
Value
Amazing service! From the moment I first called Chris for the job to its completion, it took just under an hour! He came round to my house within 10-15 minutes. He was professional and friendly. He and his colleague sorted out the balcony door for me immediately. Above all else, he was honest and did not overcharge me, but charged me at the correct rate. I am very grateful for their service, and would unreservedly recommend them!
Albert in Hertfordshire Posted on 04/12/2021 , work completed 03/12/2021
Prompt and Efficient Repair
Customer Service
Quality
Value
Front door lock not working. Answered phone promptly in person and arrived earlier than originally estimated, but they kept me informed and I was pleased with completion of job sooner than expected. They told me how much it would cost before they started the work. Would recommend Chris for speedy, efficient and friendly service, and use again in the future.
Customer in Hertfordshire Posted on 02/12/2021 , work completed 02/12/2021
Fantastic Job
Customer Service
Quality
Value
Fantastic and diligent Job. Turned up on time, rang me in advance to let me know they were on their way. Carried out job very quickly and very efficiently. Will use again and highly Recommend.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
Fixed Patio Doors That Weren't Locking Properly
Customer Service
Quality
Value
Great service from Chris. Had issues with patio doors not locking properly. He was quick in responding, arrived at the time agreed, completed the work and tidied up after. Charged a fair price for the work. All in all, very happy.
Customer in Hertfordshire Posted on 19/11/2021 , work completed 17/11/2021
Really impressed with their service
Customer Service
Quality
Value
I have used his company on a few occasions and really impressed with their service. They even helped on a Sunday PM for me! Always quick to respond and attend and extremely reliable. Highly recommend.
Customer in Hertfordshire Posted on 18/11/2021 , work completed 18/11/2021
Toilet Door Lock Repair
Customer Service
Quality
Value
This was the second time I used Lock around the Clock. The door to our downstairs toilet was broken and it meant everyone using it had to advise they were in there or sing. I had tried replacing the lock myself. Big mistake. Chris and his colleague replaced the lock and fitted a new one which works very well. They arrived when they said they would. The price was as quoted. They were polite and friendly and cleaned up before leaving. I was very pleased with the work they carried out.
Customer in Hertfordshire Posted on 13/11/2021 , work completed 10/11/2021