Endorsed by Which?

Lock Around The Clock

4.9

1588 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1588 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Patio door unlocked
Customer Service
Quality
Value
Very friendly & efficient work carried out at a fair price. Rang half an hour before arriving to ensure that someone was home.
Steve in Hertfordshire Posted on 20/04/2021 , work completed 20/04/2021
Efficient, friendly service
Customer Service
Quality
Value
I locked myself out with the key in the lock on the inside. They kept me informed on when they would arrive. They opened the door extremely quickly, making no mess. The charge was the one quoted. The service was very professional and there is no hesitation in recommending them.
Elizabeth in Hertfordshire Posted on 19/04/2021 , work completed 19/04/2021
Efficient, friendly work
Customer Service
Quality
Value
Our son required a new door lock fitted to comply with his house insurance policy, but needed us to be there when the work was done. We recommended Chris as we had used him in the past. Chris came on time, showed and explained the lock he was going to fit and confirmed it complied with the insurance requirements. He was friendly, but got on with doing the work and cleaned up after. He was able cut extra keys for us and charged the agreed price.
Customer in Hertfordshire Posted on 19/04/2021 , work completed 02/04/2021
Fitted locks
Customer Service
Quality
Value
Provided an excellent service. Came within an hour. Always friendly and pleasant. Good quality locks. Value for money.
Lal in Hertfordshire Posted on 13/04/2021 , work completed 10/04/2021
Easy, no fuss, problem solved
Customer Service
Quality
Value
Thanks to Chris for replacing handle assembly and door lock for exterior door. Arrived on time, observed current safety precautions, advised on options and made the required changes, quickly and without fuss. Would be pleased to use again. Dave
Customer in Hertfordshire Posted on 07/04/2021 , work completed 24/03/2021
Excellent work
Customer Service
Quality
Value
Excellent service by Chris and his son. Speedy response, good workmanship, tidy, friendly and professional.
Melanie in Hertfordshire Posted on 30/03/2021 , work completed 30/03/2021
Excellent work and service
Customer Service
Quality
Value
I spoke to Chris/Lock Around the Clock via Checkatrade and explained what I needed. Chris said he had no problems about assisting and we agreed the date and time of visit then. He did not pressure me into doing work straightaway as it was not necessary and would cost more for an urgent call out. Chris duly came on time and carried out the required work to an excellent standard. He explained how much the work would cost and did some additional key cutting for me as well.
Des in Hertfordshire Posted on 29/03/2021 , work completed 29/03/2021
Saved the day
Customer Service
Quality
Value
I had an emergency last Friday morning and frantically called Chris at 7am (not thinking I would get an answer) for his help! He was very calming and arrived within half an hour to change my locks! The job was done quickly and he was very helpful with the matter! Hopefully I don’t have another lock emergency but if I do I will definitely use Locks Around The Clock Again.
Alexandra in Hertfordshire Posted on 27/03/2021 , work completed 19/03/2021
Fantastic Job
Customer Service
Quality
Value
They always arrive when they say they will, they do a good job, very friendly and professional.
Which? Trusted Traders Consumer Posted on 25/03/2021 , work completed 18/03/2021
Lock Repair
Customer Service
Quality
Value
Rang when they said they would, arrived on time were polite and professional, removed and serviced the lock, left everything clean and tidy when they had finished and the front door lock now works like new again all done at a fair price.
Customer in Hertfordshire Posted on 25/03/2021 , work completed 24/03/2021
Good, tidy work
Customer Service
Quality
Value
Fitted a new lock to back door. Works well. Made no mess. My other problem is an intermittent stiffness to the lock on the fairly new composite front door. Unfortunately, it was working perfectly when Chris came round. He oiled it and loosened it, so hopefully that will permanently solve the problem.
Customer in Hertfordshire Posted on 24/03/2021 , work completed 23/03/2021
Excellent
Customer Service
Quality
Value
We locked ourselves out by leaving the key in the lock on the inside of the front door and couldn't get in. Mothering Sunday afternoon - turned up within 20 mins as stated and got us in!
Customer in Hertfordshire Posted on 14/03/2021 , work completed 14/03/2021
10 out of 10
Customer Service
Quality
Value
I would have absolutely no hesitation in recommending Lock Around The Clock. 10 out of 10 in all aspects, so rare these days. Thank you!
Customer in Hertfordshire Posted on 11/03/2021 , work completed 09/03/2021
Fast repair for PVC door mechanism
Customer Service
Quality
Value
Came the day I called and fixed the locking mechanism for a PVC door which would not open. Repaired one component rather than replacing the complete unit, saving money.
Customer in Hertfordshire Posted on 04/03/2021 , work completed 01/03/2021
Quick and efficient
Customer Service
Quality
Value
Arrived within the hour. Did a number of jobs - change lock of garage door, change window handle and lock, remove a padlock. All work completed as needed, work areas left tidy, friendly and efficient.
Customer in Hertfordshire Posted on 03/03/2021 , work completed 19/02/2021
A pleasure to deal with.
Customer Service
Quality
Value
I called Chris at 8.30am and he was here by 11am with his assistant. Masked up and ready to go. Our door was not secure and it was fixed within an hour and a new lock on. Friendly and efficient and a pleasure to deal with. I have no hesitation in recommending Chris and his assistant to anyone.
Customer in Hertfordshire Posted on 01/03/2021 , work completed 01/03/2021
Renewing of door lock
Customer Service
Quality
Value
Chris Cavanah was called at short notice. He arrived when he said he would. He evaluated what needed doing. Gave a firm quote for the work, which I was happy with. The work was then completed quickly and efficiently with minimum disruption. Overall I and my wife were very pleased.
Customer in Hertfordshire Posted on 22/02/2021 , work completed 22/02/2021
Work done well and efficiently, good communication
Customer Service
Quality
Value
Chris changed the gearboxes on two old UPVC doors and replaced one of the locks. He was very professional and approachable. At each stage of the job he clearly explained the different options and pricing so I felt I could make an informed choice. Work was reasonably priced and done to a high standard. I needed the work done at a specific time and Chris was flexible and reliable about this. I’d really recommend Chris to anyone needing repairs to their locks.
Customer in Greater London Posted on 21/02/2021 , work completed 20/02/2021
Reliable and efficient!
Customer Service
Quality
Value
Excellent, friendly service provided when changing my locks. Clear options on what was available to me and explained the difference - no hard sell just clear friendly advice which was very useful! Prompt service (arrived within an hour of calling). Polite and professional throughout. I would highly recommend for any locksmith needs!
Lauren in Hertfordshire Posted on 05/02/2021 , work completed 05/02/2021
problem solving
Customer Service
Quality
Value
Called Lock around the Clock to come and sort out a door opening problem. Father and son arrived within 45 mins and sorted the situation out very swiftly and efficiently within 30 minutes.Very satisfied and would recommend this company to anyone else.
Customer in Hertfordshire Posted on 04/02/2021 , work completed 04/02/2021
Honest & Efficient
Customer Service
Quality
Value
I called Chris to install a replacement multi-point lock on a uPVC door that I had bought, he was with me in half an hour. On looking at my door he advised me he could just change the gearbox instead of the whole lock which was a cheaper part and as it would be quicker to do cost me less in labour and I could return the lock I bought. He then completed the job quickly. Couldn’t ask for a better service.
Customer in Hertfordshire Posted on 07/01/2021 , work completed 06/01/2021
Professional, punctual and friendly!
Customer Service
Quality
Value
Chris from Lock around the Clock was extremely efficient when I called for a quote, Chris said he could arrive within the hour, which he did. Obviously, Chris is very knowledgeable and a highly experienced locksmith who knew exactly how to keep my property safer. Great after sales. Reliable & friendly and being Which? approved made me call him instead of another locksmith.
Anna Posted on 02/01/2021 , work completed 02/01/2021
Overcoming problems
Customer Service
Quality
Value
Despite communications failures, Chris of Lock Around The Clock arose to the challenge and sorted out our problems, even working until 8 in the evening! Which meant they may not do another job! The work was done efficiently, pleasantly and to my entire satisfaction. I would undoubtedly recommend them!
Customer in WD4 Posted on 31/12/2020 , work completed (undated)
Friendly and efficient
Customer Service
Quality
Value
Chris arrived within 45 minutes of my call to open a locked door from the outside with the key still in the lock on the inside. He called in advance to tell me he'd be there in 25 mins. He was friendly and efficient with the solution. He also told me the cost in advance.
Customer in Hertfordshire Posted on 30/12/2020 , work completed 30/12/2020
Replace Lock
Customer Service
Quality
Value
Very friendly efficient service. Called ahead to let me know when they would arrive. Reused some parts to minimise costs.
Customer in Buckinghamshire Posted on 23/11/2020 , work completed 23/11/2020