Endorsed by Which?

Lock Around The Clock

4.9

1605 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1605 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Very - efficient, professional, good value, good advice
Customer Service
Quality
Value
I would highly recommend using this Locksmith to anyone needing his services. I could not seem to find a local locksmith I could actually talk to without going through another organisation or telephone system as one wants to speak directly with the person who knows the job. Chris responded quickly, was very informative and helpful and attended promptly and on time. He was very polite, experienced and knowledgeable and quick to resolve two jobs. He gave excellent extra advice which I used and valued. He was significantly cheaper than other Locksmiths. If I ever need a Locksmith again I would not want to use anyone else.
Customer in Hertfordshire Posted on 26/08/2020 , work completed 25/08/2020
Good job
Customer Service
Quality
Value
Turned up quickly, fixed broken door handle and tidied up afterwards. Chris and his assistant are recommended
Customer in Hertfordshire Posted on 20/08/2020 , work completed 19/08/2020
Very pleased with the job
Customer Service
Quality
Value
New lock put in. works very very well. on time nice and polite
Which? Trusted Traders Consumer Posted on 20/08/2020 , work completed 05/08/2020
Efficient, good value and advice
Customer Service
Quality
Value
I was very pleased with the work carried out. The issues were explained clearly, and how to rectify them as well. The costs were exactly as estimated over the phone. A very sensible adjustment was recommended, and as it was going to make using the locks easier for me, I accepted the advice. The end result was very good quality work.
J.S. in Hertfordshire Posted on 20/08/2020 , work completed 20/08/2020
Great service
Customer Service
Quality
Value
Super service: courteous, (was running late and called), efficient, no nonsense. I heard him talking to other customers whilst he was here (the phone doesn’t stop ringing for him, he’s in demand!) and he was always polite and seems happy to go the extra mile. Fixed my non locking door within an hour. I’ve no idea whether he’s good value, having never used a locksmith before
Customer in Buckinghamshire Posted on 18/08/2020 , work completed 18/08/2020
Excellent work
Customer Service
Quality
Value
Chris fitted a new lock to my sliding patio door some 12 years ago. Last evening the mechanism malfunctioned and I could not operate the locking mechanism. I called Chris this morning and he attended me within the hour. There was no problem with the lock. He took the handles off and completely serviced the locking mechanism. He also adjusted the lock bolts as they were a little tight. The door locking mechanism is all in good working order now. A job well done and very efficient. He gave me a 10% discount as he had attended me before. Thank you Chris.
Customer in Central Bedfordshire Posted on 15/08/2020 , work completed 15/08/2020
Excellent customer service and professionalism
Customer Service
Quality
Value
I contacted Chris about a replacement window lock and some general repairs that we needed on a few window lock handles. He was prompt in providing availability for the job. He offered to come on the day but we chose the following working day. He came on time for the job and was assisted by his son. Both were professional and were wearing face-masks to minimise any potential risks regarding Covid-19. The job was completed efficiently and they checked other window locks for damage and provided maintenance on any requiring it. We were also offered advice on various locks, which showed honesty and helpfulness. I would recommend this company and would use them again if required.
Customer in Hertfordshire Posted on 14/08/2020 , work completed 10/08/2020
Replaced lock on Fire Door
Customer Service
Quality
Value
Chris replaced an existing lock on a wooden fire door which required some carpentry work on the door and surrounds to accommodate the new lock. He arrived at the agreed time and completed the work in his estimated timescale. Would use him again if required.
Customer in Hertfordshire Posted on 08/08/2020 , work completed 05/08/2020
Excellent job
Customer Service
Quality
Value
Replaced door lock. Did excellent job. Could not fault at a fair price. Even cleaned up any mess made.
Anthony, Bedfordshire Posted on 23/07/2020 , work completed 07/07/2020
Great locksmith!
Customer Service
Quality
Value
Chris arrived promptly, and began working on the door/lock immediately. He was courteous, friendly and knowledgeable. Excellent value for money. I would not hesitate to recommend his locksmith services.
Customer in Hertfordshire Posted on 18/07/2020 , work completed 18/07/2020
Very pleased
Customer Service
Quality
Value
Fitted 2 new locks. Courteous, helpful advice and worked quickly & accurately. Very pleased with service
Madeleine, Bedfordshire Posted on 14/07/2020 , work completed 07/07/2020
Quick, efficient - very pleasant
Customer Service
Quality
Value
Screws had chopped on 2 windows preventing me from opening them. I phoned for help (not urgent) at 9am and they arrived at 11.30am - spent 5 minutes fixing the problem and charged for labour only. Helpful and stated their charge before arrival - very fair.
Carol, Hertfordshire Posted on 14/07/2020 , work completed 29/06/2020
Prompt and professional
Customer Service
Quality
Value
Lock barrel replaced as key mislaid! Arrived as arranging and job completed quickly and extra key cut. Great charge (Father and son)
Robert, Hertfordshire Posted on 14/07/2020 , work completed 26/06/2020
Replace front door lock
Customer Service
Quality
Value
Arrived at agreed time , excellent service, courteous, discussed additional safety options and associated costs
Customer in Hertfordshire Posted on 08/07/2020 , work completed 08/07/2020
Great work
Customer Service
Quality
Value
Very prompt to respond, arrived exactly when promised, worked quickly, efficiently and professionally. Have used this service before and will definitely use them again.
Customer in Luton Posted on 07/07/2020 , work completed 06/07/2020
Efficient, prompt and excellent service
Chris came to exchange a lock on a door that was locked and the key had been lost. He was very helpful and gave me a quote straight away. He arrived promptly to do the job. Before he started work he explained what he needed to do. The old lock was drilled out - there was no sign of damage to the door. The new lock was fitted and worked perfectly. The work area was left clean and tidy on completion. A perfect job. I would definitely employ him again.
Customer in Hertfordshire Posted on 04/07/2020 (Reviewer did not use service)
Excellent work, would recommend
Customer Service
Quality
Value
Lock on our front door needed urgent attention. We searched for a locksmith and found Chris had excellent reviews. We called him and he arrived the same day. He quickly diagnosed the problems with the lock, he explained to us what needed doing and the price. He was very friendly and courteous. He quickly fixed the lock and made sure we were happy with it. We would definitely use him again if required and recommend him. First class service!
Mr Aston Posted on 01/07/2020 , work completed 01/07/2020
Replaced our faulty office Lock
Came to our offices at short notice and removed the existing lock & handle and replaced with a new one, reasonably priced and very helpful.
Customer in Hertfordshire Posted on 01/07/2020 (Reviewer did not use service)
Friendly efficient service
Customer Service
Quality
Value
I can thoroughly recommend Chris from Lock Around The Clock - we had to call on his services this morning when we were locked out. The service was excellent. Chris advised me how long it would take to get to me and arrived spot on time. He gained access quickly and efficiently and was friendly and professional throughout. I would definitely use this company again.
Sharon Posted on 29/06/2020 , work completed 29/06/2020
Helpful
Customer Service
Quality
Value
Extremely pleased with the work done. Friendly and helpful. Would certainly recommend.
Philip, Hertfordshire Posted on 19/06/2020 , work completed 09/06/2020
Very prompt & very professional
Customer Service
Quality
Value
Excellent service. Emergency call locked out of house. Came in 1/2 hour which was time quoted. Took 10 percent off quoted price. Very efficiently got door open.
Chris, Bedfordshire Posted on 19/06/2020 , work completed 11/06/2020
Excellent work - and came back for more
Customer Service
Quality
Value
Chris is polite, punctual and dedicated to his work. He even came back after leaving the property as he had thought of an improvement to the locking mechanism he installed. Fantastic work, and will use again.
Customer in Hertfordshire Posted on 18/06/2020 , work completed 16/06/2020
Good service
Customer Service
Quality
Value
Very good service. Fixed a broken garage lock, did very good job. I recommend them.
Kevin, Kent Posted on 09/06/2020 , work completed 01/06/2020
My review
Customer Service
Quality
Value
Responded promptly to our request to repair 2 locks & did a very good job.
John, Hertfordshire Posted on 09/06/2020 , work completed 26/05/2020
Fast, Efficient and reasonably priced
Customer Service
Quality
Value
Called the trader to fix a UPVC door which had jammed shut. They got the door open and adjusted the lock/ door so it now works perfectly. All completed in 30-45 minutes. They were courteous and polite, explained what they were going to do and cleaned up afterwards. The charge was very reasonable, and I would happily recommend them .
Customer in Hertfordshire Posted on 09/06/2020 , work completed 08/06/2020