Endorsed by Which?

Lock Around The Clock

4.9

1588 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1588 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Fantastic service, brilliant locksmith!
Customer Service
Quality
Value
Chris and George came to our house and fitted a replacement garage door lock. We called in the morning and they arrived in the afternoon. Chris explained what the job would be and how long it would take and provided an estimate. The work was carried out quickly, to a very high standard. They were clean and tidy and very polite. I feel really lucky we were given Chris’s number, I would highly recommend Chris if you need any locks replacing for any reason. 5 Stars! Brilliant Service and a really nice guy! Thanks.
Customer in Hertfordshire Posted on 17/02/2020 , work completed 17/02/2020
Efficient
Customer Service
Quality
Value
Early response to requests. Friendly, efficient service. As an 84 year old I term it 'as of old'.
Roger, Hertfordshire Posted on 27/01/2020 , work completed 27/01/2020
Excellent and professional.
Customer Service
Quality
Value
Chris called ahead and arrived on time, within an hour of me phoning. Our bedroom door handle was stuck closed. It turned out to be a more difficult job than it looked. After trying usual methods, Chris had to drill it out and cut some door trim. He got it open, replaced parts, and made good the woodwork and cleaned up. He was friendly, polite, and explained what he was doing. His bill was as he quoted. Would definitely recommend him.
Julie, Buckinghamshire Posted on 27/01/2020 , work completed 27/01/2020
My review
Customer Service
Quality
Value
Door alignment adjusted to enable locking.
Margaret, Hertfordshire Posted on 24/01/2020 , work completed 24/01/2020
Prompt and professional.
Customer Service
Quality
Value
The locksmiths were here within 10 minutes. They were pleasant and efficient and managed to disengage the Yale lock within 10 minutes. I would not use anyone else!
Maryke, Hertfordshire Posted on 23/01/2020 , work completed 23/01/2020
My review
Customer Service
Quality
Value
I called this company because my front door lock was becoming difficult to open sometimes, and not always latching properly on closing. They came and assessed the problem, adjusted the lock to my satisfaction, then offered to 'unstick' my wooden porch door which had swollen in recent wet weather, which was a great help to me, and done without extra payment. A very nice gesture and much appreciated!
Jillian, Hertfordshire Posted on 22/01/2020 , work completed 22/01/2020
Professional
Customer Service
Quality
Value
Work was carried out to gain access to conservatory and to replace old lock and replace push bolt to secure lounge/conservatory. Great professional work.
Avril, Hertfordshire Posted on 21/01/2020 , work completed 21/01/2020
Easy efficiency.
Customer Service
Quality
Value
Easy to contact via phone. Polite on phone and in person, and cheerful. Able to attend my home following day. Within my budget. Came at agreed time and worked until finished, very satisfactory.
E. A., Buckinghamshire Posted on 21/01/2020 , work completed 21/01/2020
A quick and reliable service
Customer Service
Quality
Value
Chris from Lock Around the Clock was very responsive when I called him. We agreed a date and time 48 hours later. He arrived on time and did the work quickly and efficiently in half an hour. Chris is very professional and has a friendly persona so it was a pleasure to deal with him. I would highly recommend Chris for Locksmith work.
Customer in Hertfordshire Posted on 20/01/2020 , work completed 20/01/2020
Professional
Customer Service
Quality
Value
Realigned the door. Very quick polite and professional.
Christine, Hertfordshire Posted on 19/01/2020 , work completed 19/01/2020
Cannot be faulted
Customer Service
Quality
Value
Chris replaced two broken door latches with identical models and fixed them more securely. He and his assistant were reliable, punctual and tidy; they phoned on the day to say exactly when they would be arriving. We've used them before and have no hesitation in recommending them.
Customer in Abbots Langley Posted on 18/01/2020 , work completed 16/01/2020
Prompt & professional.
Customer Service
Quality
Value
Replaced cylinder to front door.
Which? Trusted Traders Consumer Posted on 17/01/2020 , work completed 17/01/2020
Great front door lock rescue/upgrade
Customer Service
Quality
Value
Had dismantled front door lock system to clean up sticky cylinder, but could not get back together. Winter, now evening, dark, very windy and front door stuck open, needed help. Call Chris of Lock Around The Clock ( I'd happily used him before). He kindly turned out as promised that evening, quickly reassembled complex lock system, and recommended fit stronger BSI anti-snap Euro cylinder. Had right cylinder on van, cut me 4 extra keys, fitted new cylinder,checked all worked, and how to use it. Cheerful, friendly, highly-skilled locksmith, got me out of trouble quickly, and for very reasonable price.
Customer in Hertfordshire Posted on 14/01/2020 , work completed 14/01/2020
Good trader / locksmith
Customer Service
Quality
Value
Great service and a good price. Great to deal with - came out at short notice and replaced and repaired two doors mechanisms.
Customer in Hertfordshire Posted on 13/01/2020 , work completed 13/01/2020
New lock.
Customer Service
Quality
Value
We needed to have the lock changed on our front door. The locksmith came, as promised, in the morning. He worked speedily and efficiently. Very presentable and affable. Also helpful too.
Andrew, Hertfordshire Posted on 09/01/2020 , work completed 09/01/2020
Efficient and courteous
Customer Service
Quality
Value
Chris and his apprentice arrived at the agreed time to sort out a faulty front door handle which meant the door could not be opened from the outside. They quickly determined the fault and were able to replace the part at the same time. Both Chris and his son were courteous and friendly whilst still being very professional. I will definitely use them again should the need arise and would recommend them to others.
Customer in Hertfordshire Posted on 07/01/2020 , work completed 07/01/2020
Reliable and efficient
Customer Service
Quality
Value
Good communication from start to finish. Advised he would phone 20 minutes before arrival which he did. Advised of cost and payment method in initial contact. Cost was as discussed and the repair was completed as discussed. Polite and friendly.
Customer in Hertfordshire Posted on 30/12/2019 , work completed 30/12/2019
Prompt and successful.
Customer Service
Quality
Value
Mortice bolt was stuck fast in conservatory door and was broken. They came out same day, opened door, replaced bolt with a new one all within an hour. They were polite and professional, I was informed of costs before they came.
Carol, Buckinghamshire Posted on 19/12/2019 , work completed 19/12/2019
Courteous - professional.
Customer Service
Quality
Value
Attended my father's property following attempted burglary. Helpful, efficient, courteous service. Property secure and additional lock fitted.
Graham, West Sussex Posted on 16/12/2019 , work completed 16/12/2019
Very efficient
Customer Service
Quality
Value
Repaired lock after key broke in it. Very efficient.
Which? Trusted Traders Consumer Posted on 30/11/2019 , work completed 30/11/2019
Helpful and reliable
Customer Service
Quality
Value
Turned up on time and quickly cleaned out a faulty lock on my front door. The price for this work was as agreed and discussed beforehand.
Customer in Central Bedfordshire Posted on 26/11/2019 , work completed 22/11/2019
Fast, courteous and good quality.
Customer Service
Quality
Value
Key broke off in our door on a dark Monday night. Chris came out within 30 min of my call and was super responsive in the interim, letting me know when he was on his way. Lovely guy, fast and courteous service. Replaced the lock and did spare keys all out of his van. Definitely recommend if you get stuck in Berkhamsted / Hemel as he's also a local businessman (always good to support!).
Customer in Hertfordshire Posted on 25/11/2019 , work completed 25/11/2019
Excellent service
Customer Service
Quality
Value
Had a problem with latch for the door on our downstairs toilet. The door was jammed closed (fortunately no-one was inside at the time!) Found Chris's number in a local information magazine. He was there within 3 hours, having 'phoned when he was half an hour away. Got the door open and replaced the latch. A professional, tidy job and no call out charge - just labour and parts. Would definitely recommend and now have his mobile number in my contacts list - just in case.
Customer in Central Bedfordshire Posted on 25/11/2019 , work completed 25/11/2019
My review
Customer Service
Quality
Value
Chris and his son repaired my handle on back door. They arrived on time and were both polite and friendly. The work was completed quickly and kept to budget.
Pauline, Hertfordshire Posted on 25/11/2019 , work completed 25/11/2019
Prompt, professional service
Customer Service
Quality
Value
Excellent service, nothing too much trouble, friendly and accommodating. I would highly recommend.
Jan, Hertfordshire Posted on 22/11/2019 , work completed 22/11/2019