Endorsed by Which?

Lock Around The Clock

4.9

1588 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1588 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Locked out of house
Customer Service
Quality
Value
I couldn't get into the house and needed an emergency locksmith. Rang up and he said he would be with me within half an hour. He told me how much it would be. He rang saying he was 20 minutes away and then rang again to say he had arrived. Very polite guy. Started the job straightaway, opened the door and changed the lock. Extremely grateful, very happy and would definitely use again and recommend. Such a swift service.
Deborah, Hertfordshire Posted on 11/08/2019 , work completed 10/08/2019
Professional and friendly service.
Customer Service
Quality
Value
Chris arrived within the hour following a telephone call, as a key had broken within our front door lock. He recommended that we upgraded our lock as our present lock was not secure and showed and explained why. Whilst he was with us I asked that he checked our back door too. The pricing was explained to us before carrying out any of the work. We felt the cost of the work done was very reasonable considering it was a Saturday evening. I would definitely recommend and use this service again.
Kim, Central Bedfordshire Posted on 10/08/2019 , work completed 10/08/2019
Very helpful and quick
Customer Service
Quality
Value
They arrived quickly, only a few hours after I'd first called, and were courteous and helpful in explaining what needed to be done. The job ended up more complicated than we'd expected but they were patient and did not charge more than originally quoted. Would highly recommend.
Customer in Hertfordshire Posted on 09/08/2019 , work completed 08/08/2019
Couldn't ask for better workers.
Customer Service
Quality
Value
Back door made secure. Couldn't ask for better workers, they were terrific.
Eileen, Hertfordshire Posted on 07/08/2019 , work completed 07/08/2019
Very efficient and professional service
Customer Service
Quality
Value
Lock Around The Clock provided us with a great service when changing over the door locks at our new houses. Due to unusual locks on our back door they had to source a special lock which they did by the next working day when they returned to complete the job. They did excellent work including making an adjustment to the door to ensure everything worked smoothly. I felt their prices were fair. All in all highly recommended.
Emma, Hertfordshire Posted on 05/08/2019 , work completed 05/08/2019
Same day service
Customer Service
Quality
Value
Same morning service to repair my front door lock, very efficiently dealt with. I highly recommend this company.
Malcolm, Hemel Hempstead Posted on 05/08/2019 , work completed 05/08/2019
Reliable, quick and great value
Customer Service
Quality
Value
Chris arrived within 15 mins, work was carried out professionally and he kept us informed of progress and options. Tidied up afterwards and the price was very reasonable. Would definitely use him again and recommend him.
Customer in Hertfordshire Posted on 03/08/2019 , work completed 03/08/2019
Speedy and professional.
Customer Service
Quality
Value
Trader showed me the problem with my front door handle and fixed it speedily and efficiently. He even helped me carry my shopping in from the car!
Margaret, Hertfordshire Posted on 02/08/2019 , work completed 02/08/2019
Friendly service
Customer Service
Quality
Value
Prompt, efficient & friendly service.
Which? Trusted Traders Consumer Posted on 01/08/2019 , work completed 01/08/2019
Excellent service
Customer Service
Quality
Value
After locking ourselves out, we were very impressed that Chris was able to attend our property within an hour. Once he was here, he carried out the work very quickly and we were soon back in our house! The price was very reasonable. I would highly recommend Lock around the Clock.
Customer in Hertfordshire Posted on 26/07/2019 , work completed 18/07/2019
Went the Extra Mile
I called Chris Cavanah to unlock an old-cottage exterior door that had not been opened for 16 years. After doing his locksmith work, an unexpected second problem occurred as the old wooden door was jammed so tight it was very difficult to open/close. Chris went the extra mile and used his electric wood planner to shave off the wooden door stile so that his new lock could be fitted properly and the door now moves much more freely. Also prompt service, good phone communications, good hourly labour rates, good price for a new 5-lever door lock and friendly service. Final tip:- Always keep your locksmith's phone number in your wallet/purse: it's no use inside if you're locked out and can't get into the house!
Customer in Hertfordshire Posted on 09/07/2019 (Reviewer did not use service)
Very happy with the work
Customer Service
Quality
Value
I have used this company several times and have always been happy with the work. Chris comes quickly and on time. He has done a skilled and quick job every time and at a reasonable price. He has left the work area clean and tidy. Highly recommended and for me the preferred go-to trader for lock matters.
Customer in Hertfordshire Posted on 08/07/2019 , work completed 08/07/2019
Excellent Service -- Good price
Customer Service
Quality
Value
We have used this company twice recently, on both occasions to replace locks on exterior doors. On both occasions they attended early at short notice, within 90 minutes. Work was excellent and the prices reasonable -- even supplying extra keys. Polite efficient service -- would highly recommend them.
Peter, Hertfordshire Posted on 05/07/2019 , work completed 03/07/2019
Fast, reliable, courteous.
Customer Service
Quality
Value
Called Chris due to a problem locking our back door. Arrived promptly, quickly identified the problem and installed a new barrel. Problem solved. Highly recommended.
Customer in Hertfordshire Posted on 04/07/2019 , work completed 04/07/2019
excellent service
Customer Service
Quality
Value
I would highly recommend this locksmith. Patio door would not open (on the hottest day of the year so far - 34 degrees) Chris turned up within half an hour. He was extremely efficient and had the repair completed very quickly. Excellent service and value for money.
Maggie, Greater London Posted on 02/07/2019 , work completed 29/06/2019
Great Job
Customer Service
Quality
Value
Really good service from Chris. I am disabled and have problems turning my lock and I have asked various different people how to solve it and Chris knew exactly what to do and now I have no problem opening my door - so much easier! They did a brilliant job and were very polite.
Jennifer, Hertfordshire Posted on 12/06/2019 , work completed 12/06/2019
Work
Highly recommend fast efficient service I have no hesitation recommending polite helpful and on time
Customer in Hertfordshire Posted on 11/06/2019 (Reviewer did not use service)
Repaired front door lock
Customer Service
Quality
Value
Lock Around The Clock fixed a broken front door yale lock. They turned up exactly on time having phoned to give me 30 mins notice of their arrival. The work was completed in an hour or so including cutting an extra 5 keys. The cost was exactly as quoted. This is a Father and Son business: they are polite, efficient and very professional, offering contact details should we need further help or if anything went wrong with their repair. The cost was very reasonable and good value. Definitely use them again if needed.
Customer in Hertfordshire Posted on 10/06/2019 , work completed 10/06/2019
Excellent job done swiftly and efficiently
Customer Service
Quality
Value
The work involved unjamming and cleaning the multiple locking bolts on a PVC external door. The response was within a few hours at a most convenient time. The problem was assessed quickly and the possible costs outlined. In the event no replacement was necessary, only cleaning and refitting which was all completed within half an hour. Mr Cavanah was very friendly and helpful and fully explained the job as it progressed. He was a very tidy worker and fully cleaned the door after the work was done. The final cost was less than the minimum quoted.
Customer in Hertfordshire Posted on 08/06/2019 , work completed 08/06/2019
Great work and fast
Customer Service
Quality
Value
I called Chris as I had three door locks that were jamming. One door wouldn't open at all. He arrived within 20 minutes of my call, fixed and adjusted the doors within 45 minutes. Job done!
Customer in Hertfordshire Posted on 04/06/2019 , work completed 04/06/2019
Quick friendly service
Customer Service
Quality
Value
5 star service. Replied to my email on a Sunday within a few minutes and confirmed the job would be completed the next day. Chris was in and out within 30 minutes to fix a new lock to our front door which we had lost the keys for. Competitive rate and very upfront about all costs and options. Can highly recommend.
Customer in Hertfordshire Posted on 03/06/2019 , work completed 03/06/2019
Very pleased
Customer Service
Quality
Value
An old lady can now get some fresh air into the house.
Isabella, Hertfordshire Posted on 29/05/2019 , work completed 29/05/2019
Very satisfied
Customer Service
Quality
Value
Work was carried out really well. Prompt, I did not have to wait. Cost was not more than they advised.
Barbara, Hertfordshire Posted on 25/05/2019 , work completed 25/05/2019
Efficient helpful locksmith
Customer Service
Quality
Value
Came when he said he would. Diagnosed the problem quickly. Fixed it. Polite and very competent. I would certainly recommend Chris to anyone.
Customer in Hertfordshire Posted on 23/05/2019 , work completed 21/05/2019
Good job well done
Customer Service
Quality
Value
I phoned this morning. Chris promised to ring half hour before he would arrive and expected it would be this afternoon. He actually was able to arrive at noon and after asking me about the problem with the lock set about fixing it. This he did efficiently and very capably. I will be very pleased to use the services of Lock around the Clock and to recommend them.
Customer in Hertfordshire Posted on 14/05/2019 , work completed 09/05/2014