Endorsed by Which?

Lock Around The Clock

4.9

1605 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1605 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
1st class service
Customer Service
Quality
Value
Cylinder had sheared off, when turning key in UPVC door, so unable to lock the door. Located number in Ricky local news magazine, called Chris in the evening, who came following day, circa lunchtime to replace the cylinder. Pleased to say all in working order again and parents feel safe and secure in their home. Jane, Hertfordshire
Customer in Hertfordshire Posted on 09/10/2019 , work completed 08/10/2019
Very prompt and professional.
Customer Service
Quality
Value
The locksmith came within 20 mins of our phone call. Fitted new front door lock, cleaned up afterwards very professional. Told us exactly what he had to do. Very helpful we would definitely recommend to our family and friends. He was perfect.
Ken, Hertfordshire Posted on 09/10/2019 , work completed 09/10/2019
My review
Customer Service
Quality
Value
Very helpful and quick
Which? Trusted Traders Consumer Posted on 03/10/2019 , work completed 03/10/2019
Fast and friendly and expert.
Customer Service
Quality
Value
Had to get a broken removed from my mother’s front door lock which she had sheared by turning it the wrong way, (she’s 87 riddled with arthritis and a little forgetful these days). Turned up promptly, was friendly and courteous. He was also able to supply a cover for the replacement key to make it easier to turn.
Jane in Hertfordshire Posted on 30/09/2019 , work completed 26/09/2019
Well done
Customer Service
Quality
Value
Came at short notice to deal with a broken door handle, on a Saturday. Helpful, polite, tidy. Job well done.
Deborah, Hertfordshire Posted on 28/09/2019 , work completed 28/09/2019
Brilliant
Customer Service
Quality
Value
Very quick, efficient and clean. Couldn't praise them any higher.
Patience, Hertfordshire Posted on 19/09/2019 , work completed 19/09/2019
Friendly, speedy and efficient
Customer Service
Quality
Value
Door would not lock from inside or outside. We thought a new lock would be needed but were told immediately that this would not be necessary. The lock merely needed realignment and this was a far more economical solution. Work carried out quickly and efficiently.
John, Hertfordshire Posted on 16/09/2019 , work completed 16/09/2019
Prompt & professional
Customer Service
Quality
Value
Door would not lock, which made my house vulnerable. I was delighted that it was fixed so quickly.
Jill Mary, Hertfordshire Posted on 14/09/2019 , work completed 14/09/2019
Quick response & problem solved
Customer Service
Quality
Value
Called Chris out as the key had snapped in the lock of my back door. He came within a couple of hours and successfully resolved the problem. Removed broken key, realigned the door and oiled the lock so the door locks easily. He was pleasant and cleaned up before leaving.
Customer in Hertfordshire Posted on 09/09/2019 , work completed 06/09/2019
Excellent.
Customer Service
Quality
Value
Very friendly man and his son. They repaired my lock and sorted another one which I had never been able to lock. Told me to ring at any time if anything went wrong. I was very impressed.
Maureen, Hertfordshire Posted on 09/09/2019 , work completed 09/09/2019
My review
Customer Service
Quality
Value
Removed broken key & replaced a new mortice lock, made light work of a tricky job, very tidy & very helpful.
Charles, Hertfordshire Posted on 05/09/2019 , work completed 05/09/2019
Arrived within 20 mins.
Customer Service
Quality
Value
Very helpful mended existing lock. Didn't try to make us buy a new one.
Ann, Hertfordshire Posted on 05/09/2019 , work completed 05/09/2019
Quickly fixed my front door and garage door locks
Customer Service
Quality
Value
I called Lock around the Clock based on a recommendation I'd received from someone else. I had a problem with my front door lock (key was spinning in the barrel and not engaging the lock) and also my garage door lock (couldn't put the key in). They arrived at the time they said they would and phoned 30 minutes beforehand to let me know. They initially thought they'd need to replace the barrel in the lock but when they disassembled the lock, they discovered some screws were loose and were able to resolve my problem without any new parts which was the preferred option for me. They also quickly fixed my garage door lock and told me how to prevent that issue in future. They were courteous and professional and their labour charge was very reasonable indeed. I have no hestiation in recommending them.
Simon Posted on 30/08/2019 , work completed 30/08/2019
Prompt and professional.
Customer Service
Quality
Value
Replacement of front door lock and some adjustments. Very helpful and professional.
Margaret, Hertfordshire Posted on 28/08/2019 , work completed 28/08/2019
Speedy response
Customer Service
Quality
Value
Being unable to lock my front door, I called Lock Around The Clock. Within an hour they arrived. My door was realigned, no parts needed. Problem solved quickly & professionally at a reasonable price.
Sheila, Hertfordshire Posted on 27/08/2019 , work completed 27/08/2019
Great Work
Customer Service
Quality
Value
Chris has done a few jobs for me (and subsequently my daughter). I have always found him to be completely reliable, speedy and friendly - also more importantly knows his trade! I have no hesitation in recommending him and his work. A very nice chap.
Customer in Hertfordshire Posted on 18/08/2019 , work completed 14/08/2019
Excellent
Customer Service
Quality
Value
Chris replaced a door lock, great work, he came very quickly and did the job in record time. Thank you Chris!
Customer in Hertfordshire Posted on 15/08/2019 , work completed 15/08/2019
My review
Customer Service
Quality
Value
Came at short notice. Lock is working well at the moment.
May, Hertfordshire Posted on 13/08/2019 , work completed 13/08/2019
Locked out of house
Customer Service
Quality
Value
I couldn't get into the house and needed an emergency locksmith. Rang up and he said he would be with me within half an hour. He told me how much it would be. He rang saying he was 20 minutes away and then rang again to say he had arrived. Very polite guy. Started the job straightaway, opened the door and changed the lock. Extremely grateful, very happy and would definitely use again and recommend. Such a swift service.
Deborah, Hertfordshire Posted on 11/08/2019 , work completed 10/08/2019
Professional and friendly service.
Customer Service
Quality
Value
Chris arrived within the hour following a telephone call, as a key had broken within our front door lock. He recommended that we upgraded our lock as our present lock was not secure and showed and explained why. Whilst he was with us I asked that he checked our back door too. The pricing was explained to us before carrying out any of the work. We felt the cost of the work done was very reasonable considering it was a Saturday evening. I would definitely recommend and use this service again.
Kim, Central Bedfordshire Posted on 10/08/2019 , work completed 10/08/2019
Very helpful and quick
Customer Service
Quality
Value
They arrived quickly, only a few hours after I'd first called, and were courteous and helpful in explaining what needed to be done. The job ended up more complicated than we'd expected but they were patient and did not charge more than originally quoted. Would highly recommend.
Customer in Hertfordshire Posted on 09/08/2019 , work completed 08/08/2019
Couldn't ask for better workers.
Customer Service
Quality
Value
Back door made secure. Couldn't ask for better workers, they were terrific.
Eileen, Hertfordshire Posted on 07/08/2019 , work completed 07/08/2019
Very efficient and professional service
Customer Service
Quality
Value
Lock Around The Clock provided us with a great service when changing over the door locks at our new houses. Due to unusual locks on our back door they had to source a special lock which they did by the next working day when they returned to complete the job. They did excellent work including making an adjustment to the door to ensure everything worked smoothly. I felt their prices were fair. All in all highly recommended.
Emma, Hertfordshire Posted on 05/08/2019 , work completed 05/08/2019
Same day service
Customer Service
Quality
Value
Same morning service to repair my front door lock, very efficiently dealt with. I highly recommend this company.
Malcolm, Hemel Hempstead Posted on 05/08/2019 , work completed 05/08/2019
Reliable, quick and great value
Customer Service
Quality
Value
Chris arrived within 15 mins, work was carried out professionally and he kept us informed of progress and options. Tidied up afterwards and the price was very reasonable. Would definitely use him again and recommend him.
Customer in Hertfordshire Posted on 03/08/2019 , work completed 03/08/2019