Endorsed by Which?

Lock Around The Clock

4.9

1588 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1588 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent service
Customer Service
Quality
Value
I made contact the Saturday before the locksmith visited to explain our issue with the front door and made arrangements for a visit on the Wednesday afternoon. They they telephoned on the day to say they would be here in about 25 mins and arrived as advised. It turned out to be a fairly simple issue to resolve. I was very happy with the job and with their prompt service and would definitely call them again should the need arise and recommend them to anyone else.
Customer in Central Bedfordshire Posted on 11/03/2025 , work completed 05/03/2025
Friendly and fast - got me back into my flat!
Customer Service
Quality
Value
Being local, Chris was able to come at short notice - around half an hour. He was not only astoundingly quick on the job, he was also sensitively good-humoured about my unfortunate situation, in a way that put me at ease. His rates were also more reasonable than the larger company I'd found and called earlier on, who were not able to send anybody out, and would've taken up to 2 hours if they had. So, friendly, fast and didn't cost a fortune. All round appreciated. Thanks again Chris :)
Customer in Hertfordshire Posted on 08/03/2025 , work completed 25/02/2025
Excellent Service
Customer Service
Quality
Value
I was locked out of my house. I contacted lock around the clock who gave me a time they would attend and call out charge. Kept me informed that they were on the way. Arrived at time promised. They sorted the problem and reduced call out fee by 10% as did not take long to fix (but they had know how and tools). Friendly service.
Customer in Hertfordshire Posted on 03/03/2025 , work completed 03/03/2025
Excellent work, very quick and reasonable
Customer Service
Quality
Value
I managed to snap a key in the lock of one of my exterior doors this morning at around 11 am, realised it was beyond my capabilities to repair it, so I rang "Lock around the Clock". Very professional and polite on the phone, they arrived at exactly 12.30pm and sorted the problem out in about 20 minutes flat, retrieving the key and dismantling and realigning the door and lock, which now works perfectly. It was a very reasonable price and I couldn't be happier. I would highly recommend this company.
Customer in Hertfordshire Posted on 27/02/2025 , work completed 27/02/2025
Fast response when locked out the house
Customer Service
Quality
Value
Excellent service Fast response when the lock on my front door broke and I was unable to get in with my children after the school run. Friendly and professional guys that worked quickly to get me back in the house. A great price for the work completed. I am very grateful to them
Customer in Hertfordshire Posted on 26/02/2025 , work completed 24/02/2025
Great work.
Customer Service
Quality
Value
Lock Around the Clock responded to my call regarding the front door issue yesterday. Chris Cavanah came and was superb with arriving and sorting things for us. Very polite and excellent service. I would definitely recommend this company and Chris as well, very professional especially as it was roughly a start at just after 8.30 pm.
Customer in Buckinghamshire Posted on 26/02/2025 , work completed 25/02/2025
Mortice Lock Install
Customer Service
Quality
Value
I can highly recommend this company. very easy and professional to deal with, did a great job installing the lock and left the place clean and tidy. Would definitely recommend
Customer in Hertfordshire Posted on 20/02/2025 , work completed 20/02/2025
Fantastic service!
Customer Service
Quality
Value
Chris & George came to replace my multi-lock door handle as it came off in my hand! I was obviously worried as I couldn’t secure the door properly. They arrived promptly after calling to tell me they were en route. I was also quoted their call-out fee so no surprises. The job was undertaken promptly and professionally and I am delighted with the end result. I would not hesitate to recommend them and will definitely use them again.
Customer in Hertfordshire Posted on 19/02/2025 , work completed 19/02/2025
Fantastic
Customer Service
Quality
Value
Lock around the clock. Absolutely amazing. My mother needed a new lock on her back door. I called a company in Tring first of all that said they would have to take the back door off and we wouldn’t get it back till the weekend, rubbish. They didn’t even arrive in a proper van. So I then called Lock around the clock and I spoke to a lovely man called Chris. We arranged a time for him to come up and he arrived on time calling to say he had arrived. He came with a guy called George they took one look at it and changed the lock straight away. My mum's door didn’t shut properly and they sorted that out as well. I thought their pricing was excellent. Both Chris and George were very polite and professional. I would certainly use this company again and tell all my friends about them. They get 10 stars from me.
Customer in Buckinghamshire Posted on 19/02/2025 , work completed 18/02/2025
Back door lock
Customer Service
Quality
Value
Very pleased with the work carried, friendly and very efficient.repaired the lock on my back door and also my conservatory door.
Customer in Hertfordshire Posted on 14/02/2025 , work completed 14/02/2025
Amazing
Customer Service
Quality
Value
They were amazing came when they said . within 5 to 10 mins I was back in my house.will recomend to anyone.
Customer in Central Bedfordshire Posted on 12/02/2025 , work completed 25/02/2012
Excellent service
Customer Service
Quality
Value
I never review services but these guys were brilliant! Turned up exactly on time ( gave me a call beforehand) explained exactly what they were going to do and gave me choices. Price was exactly as quoted and no hidden charges. Extremely polite. Would definitely use this company again.
Customer in Hertfordshire Posted on 11/02/2025 , work completed 11/02/2025
Fast and efficient.
Customer Service
Quality
Value
Chris was here within 90 minutes and had a replacement part with him so lock fixed within 2 hours of me contacting them. Reasonable price and friendly service. Would use again.
Customer in Hertfordshire Posted on 28/01/2025 , work completed 28/01/2025
Replacement of 3 locks
Customer Service
Quality
Value
Excellent, prompt, courteous and efficient service at reasonable cost. I would readily recommend this firm - I do not think I need say more.
Customer in Hertfordshire Posted on 23/01/2025 , work completed 23/01/2025
Would use again
Customer Service
Quality
Value
We lost some keys and needed to replace our locks quickly. This trader was prompt, polite and courteous. A bit expensive, but not unexpected when you need a job doing urgently. I would be happy to use them again.
Which? Trusted Traders Consumer Posted on 23/01/2025 , work completed 23/01/2025
Changed lock
Customer Service
Quality
Value
Called them, immediate reply, booked an appointment, arrived on time, quick, polite, & friendly. Excellent service
Customer in Hertfordshire Posted on 23/01/2025 , work completed 23/01/2025
Great work
Customer Service
Quality
Value
They came out to fit my new lock the same day I called. Quote was cheaper than others I received and they turned up on time and did a great job. Happy to recommend.
Customer in Hertfordshire Posted on 15/01/2025 , work completed 15/01/2025
Superb work on kitchen door lock
Customer Service
Quality
Value
George arrived promptly, worked quickly and efficiently and was almost gone before he arrived. Nice pleasant manner too. Please pass on our thanks.
Customer in Hertfordshire Posted on 13/01/2025 , work completed 13/01/2025
Very Professional
Customer Service
Quality
Value
George of "Lock around the Clock" visited our house today to change the mortice lock on our front door and see what could be done about a problem we had with the lock on a double glazed window in our bedroom. He arrived at the agreed time and was very personable. He looked at the mortice lock and found that it was not the lock that was faulty but the key had been slightly damaged. As a result, he did not change the lock but I need to buy a new key! With regards to the bedroom window, he found that the handle was not working properly, so changed that. This came with a new lock, of course. George was very professional and extremely efficient.
Customer in Buckinghamshire Posted on 10/01/2025 , work completed 10/01/2025
First Class Service
Customer Service
Quality
Value
Very impressed with service provided by George. I had a door which would not lock and he arranged a very quick appointment, for which he turned up promptly. He quickly diagnosed the problem and replaced the faulty part. He was very friendly, and the repair was carried out to a high standard, at a very reasonable price. Great company.
Customer in Hertfordshire Posted on 06/01/2025 , work completed 06/01/2025
Additional locks
Customer Service
Quality
Value
I was given a time slot in which they would arrive, I then received a phone call stating they would be with me in 25 minutes. They were to replace or add new locks in 3 places. Two were straight forward but one was posing a problem. After discussion and looking at other neighbours it was resolved. They were very pleasant and cleared up afterwards. I was given a quote beforehand which included one or two approximate prices and the final bill was less. I was happy with the work done.
Customer in Hertfordshire Posted on 16/12/2024 , work completed 12/12/2024
Brilliant service
Customer Service
Quality
Value
Chris and George arrived within 15 mins after I’d locked myself out. Great quick service, also oiled the lock as it was a little stiff. Good value too
Customer in Hertfordshire Posted on 06/12/2024 , work completed 06/12/2024
Front door problems with locking and unlocking
Customer Service
Quality
Value
Called Chris on Saturday morning and explained the problem with front door lock which was sticking and unable to lock door previous night. He said he could come out and he rang about and hour later to say he was on his way and updated me. Got down to the task and luckily he was able to do adjustments to the locking system. He got me to make sure I was able to lock and unlock it okay. before he left. Would recommend to others that have lock problems. Very happy customer.
Customer in Hertfordshire Posted on 30/11/2024 , work completed 30/11/2024
Quick, thorough, and friendly
Customer Service
Quality
Value
Chris came to fix a UPVC door that wouldn't open. I called in the morning, he came just after lunch, and the door was fixed and working perfectly in 30 mins. Chris diagnosed the problem exactly and replaced a broken gearbox. The costs were clear, and it was altogether excellent service.
Customer in Hertfordshire Posted on 26/11/2024 , work completed 25/11/2024
Speedy solution
Customer Service
Quality
Value
Chris and his colleague came very quickly to sort out and replace a broken lock fitting. Polite and efficient and tidy and a pleasure to deal with.
Customer in Hertfordshire Posted on 22/11/2024 , work completed 20/11/2024