Endorsed by Which?

Lock Around The Clock

4.9

1605 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1605 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
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Fantastic service!
Customer Service
Quality
Value
Chris & George came to replace my multi-lock door handle as it came off in my hand! I was obviously worried as I couldn’t secure the door properly. They arrived promptly after calling to tell me they were en route. I was also quoted their call-out fee so no surprises. The job was undertaken promptly and professionally and I am delighted with the end result. I would not hesitate to recommend them and will definitely use them again.
Customer in Hertfordshire Posted on 19/02/2025 , work completed 19/02/2025
Fantastic
Customer Service
Quality
Value
Lock around the clock. Absolutely amazing. My mother needed a new lock on her back door. I called a company in Tring first of all that said they would have to take the back door off and we wouldn’t get it back till the weekend, rubbish. They didn’t even arrive in a proper van. So I then called Lock around the clock and I spoke to a lovely man called Chris. We arranged a time for him to come up and he arrived on time calling to say he had arrived. He came with a guy called George they took one look at it and changed the lock straight away. My mum's door didn’t shut properly and they sorted that out as well. I thought their pricing was excellent. Both Chris and George were very polite and professional. I would certainly use this company again and tell all my friends about them. They get 10 stars from me.
Customer in Buckinghamshire Posted on 19/02/2025 , work completed 18/02/2025
Back door lock
Customer Service
Quality
Value
Very pleased with the work carried, friendly and very efficient.repaired the lock on my back door and also my conservatory door.
Customer in Hertfordshire Posted on 14/02/2025 , work completed 14/02/2025
Amazing
Customer Service
Quality
Value
They were amazing came when they said . within 5 to 10 mins I was back in my house.will recomend to anyone.
Customer in Central Bedfordshire Posted on 12/02/2025 , work completed 25/02/2012
Excellent service
Customer Service
Quality
Value
I never review services but these guys were brilliant! Turned up exactly on time ( gave me a call beforehand) explained exactly what they were going to do and gave me choices. Price was exactly as quoted and no hidden charges. Extremely polite. Would definitely use this company again.
Customer in Hertfordshire Posted on 11/02/2025 , work completed 11/02/2025
Fast and efficient.
Customer Service
Quality
Value
Chris was here within 90 minutes and had a replacement part with him so lock fixed within 2 hours of me contacting them. Reasonable price and friendly service. Would use again.
Customer in Hertfordshire Posted on 28/01/2025 , work completed 28/01/2025
Replacement of 3 locks
Customer Service
Quality
Value
Excellent, prompt, courteous and efficient service at reasonable cost. I would readily recommend this firm - I do not think I need say more.
Customer in Hertfordshire Posted on 23/01/2025 , work completed 23/01/2025
Would use again
Customer Service
Quality
Value
We lost some keys and needed to replace our locks quickly. This trader was prompt, polite and courteous. A bit expensive, but not unexpected when you need a job doing urgently. I would be happy to use them again.
Which? Trusted Traders Consumer Posted on 23/01/2025 , work completed 23/01/2025
Changed lock
Customer Service
Quality
Value
Called them, immediate reply, booked an appointment, arrived on time, quick, polite, & friendly. Excellent service
Customer in Hertfordshire Posted on 23/01/2025 , work completed 23/01/2025
Great work
Customer Service
Quality
Value
They came out to fit my new lock the same day I called. Quote was cheaper than others I received and they turned up on time and did a great job. Happy to recommend.
Customer in Hertfordshire Posted on 15/01/2025 , work completed 15/01/2025
Superb work on kitchen door lock
Customer Service
Quality
Value
George arrived promptly, worked quickly and efficiently and was almost gone before he arrived. Nice pleasant manner too. Please pass on our thanks.
Customer in Hertfordshire Posted on 13/01/2025 , work completed 13/01/2025
Very Professional
Customer Service
Quality
Value
George of "Lock around the Clock" visited our house today to change the mortice lock on our front door and see what could be done about a problem we had with the lock on a double glazed window in our bedroom. He arrived at the agreed time and was very personable. He looked at the mortice lock and found that it was not the lock that was faulty but the key had been slightly damaged. As a result, he did not change the lock but I need to buy a new key! With regards to the bedroom window, he found that the handle was not working properly, so changed that. This came with a new lock, of course. George was very professional and extremely efficient.
Customer in Buckinghamshire Posted on 10/01/2025 , work completed 10/01/2025
First Class Service
Customer Service
Quality
Value
Very impressed with service provided by George. I had a door which would not lock and he arranged a very quick appointment, for which he turned up promptly. He quickly diagnosed the problem and replaced the faulty part. He was very friendly, and the repair was carried out to a high standard, at a very reasonable price. Great company.
Customer in Hertfordshire Posted on 06/01/2025 , work completed 06/01/2025
Additional locks
Customer Service
Quality
Value
I was given a time slot in which they would arrive, I then received a phone call stating they would be with me in 25 minutes. They were to replace or add new locks in 3 places. Two were straight forward but one was posing a problem. After discussion and looking at other neighbours it was resolved. They were very pleasant and cleared up afterwards. I was given a quote beforehand which included one or two approximate prices and the final bill was less. I was happy with the work done.
Customer in Hertfordshire Posted on 16/12/2024 , work completed 12/12/2024
Brilliant service
Customer Service
Quality
Value
Chris and George arrived within 15 mins after I’d locked myself out. Great quick service, also oiled the lock as it was a little stiff. Good value too
Customer in Hertfordshire Posted on 06/12/2024 , work completed 06/12/2024
Front door problems with locking and unlocking
Customer Service
Quality
Value
Called Chris on Saturday morning and explained the problem with front door lock which was sticking and unable to lock door previous night. He said he could come out and he rang about and hour later to say he was on his way and updated me. Got down to the task and luckily he was able to do adjustments to the locking system. He got me to make sure I was able to lock and unlock it okay. before he left. Would recommend to others that have lock problems. Very happy customer.
Customer in Hertfordshire Posted on 30/11/2024 , work completed 30/11/2024
Quick, thorough, and friendly
Customer Service
Quality
Value
Chris came to fix a UPVC door that wouldn't open. I called in the morning, he came just after lunch, and the door was fixed and working perfectly in 30 mins. Chris diagnosed the problem exactly and replaced a broken gearbox. The costs were clear, and it was altogether excellent service.
Customer in Hertfordshire Posted on 26/11/2024 , work completed 25/11/2024
Speedy solution
Customer Service
Quality
Value
Chris and his colleague came very quickly to sort out and replace a broken lock fitting. Polite and efficient and tidy and a pleasure to deal with.
Customer in Hertfordshire Posted on 22/11/2024 , work completed 20/11/2024
Great service - highly recommend
Customer Service
Quality
Value
I called them out to fix issues I was having locking my front door etc. Both Chris and George were very happy to help, efficient and were keen to get the issue resolved. They were very friendly and I would definitely recommend them. Thanks for sorting my Front door! Mandy
Customer in Hertfordshire Posted on 13/11/2024 , work completed 13/11/2024
Excellent work !
Customer Service
Quality
Value
Chris responded quickly to my request. He fitted two new door mechanisms efficiently and expertly and solved the problem of the doors jamming suddenly. He was polite, helpful and professional.
Customer in Hertfordshire Posted on 13/11/2024 , work completed 13/11/2024
Fast, friendly and quality workmanship
Customer Service
Quality
Value
Our Yale latch had broken, preventing us from opening the front door. Our letting agent got in touch with 'Lock around the clock' who provided a brilliant service. I received a call when Chris and his colleague were 40mins away. They arrived on the dot when they said they would and quickly had the door open. They installed a really solid, good-quality new latch (with a double lock function that we didn't previously have) and let me test it to make sure I was happy before they left. Would definitely recommend.
Customer in Hertfordshire Posted on 12/11/2024 , work completed 12/11/2024
Professional and timely
Customer Service
Quality
Value
Answered phone calls promptly. Understood that I needed him asap Kept me updated as to when he would come Detected fault immediately and promptly dealt with Though expensive for a simple job this was a Saturday morning and I would not have been able to leave home without repair. Friendly and courteous
Customer in Greater London Posted on 10/11/2024 , work completed 09/11/2024
excellent quick response
Customer Service
Quality
Value
We were recommended this company by a local shop - and they were absolutely right. Our front door needed the lock mending and they efficiently asked us for photos, turning up quickly afterwards with the right part. The job was done quickly with no problems and at a reasonable price. They were very friendly and provided plenty of advice. We would certainly use them again.
Customer in Buckinghamshire Posted on 05/11/2024 , work completed 04/11/2024
Unable to open uPVC back door
Customer Service
Quality
Value
Excellent service.prompt honest and reliable. Fixed doors at a very reasonable price. Very pleased.
Customer in Hertfordshire Posted on 30/10/2024 , work completed 30/10/2024
Front door lock
Customer Service
Quality
Value
Very prompt, professional . Gave options re lock system. Happy with the service received . I was shown how to use . Tried the lock a few times with them before they left my house .
Customer in Hertfordshire Posted on 21/10/2024 , work completed 21/10/2024