Endorsed by Which?

Lock Around The Clock

4.9

1588 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1588 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great service - highly recommend
Customer Service
Quality
Value
I called them out to fix issues I was having locking my front door etc. Both Chris and George were very happy to help, efficient and were keen to get the issue resolved. They were very friendly and I would definitely recommend them. Thanks for sorting my Front door! Mandy
Customer in Hertfordshire Posted on 13/11/2024 , work completed 13/11/2024
Excellent work !
Customer Service
Quality
Value
Chris responded quickly to my request. He fitted two new door mechanisms efficiently and expertly and solved the problem of the doors jamming suddenly. He was polite, helpful and professional.
Customer in Hertfordshire Posted on 13/11/2024 , work completed 13/11/2024
Fast, friendly and quality workmanship
Customer Service
Quality
Value
Our Yale latch had broken, preventing us from opening the front door. Our letting agent got in touch with 'Lock around the clock' who provided a brilliant service. I received a call when Chris and his colleague were 40mins away. They arrived on the dot when they said they would and quickly had the door open. They installed a really solid, good-quality new latch (with a double lock function that we didn't previously have) and let me test it to make sure I was happy before they left. Would definitely recommend.
Customer in Hertfordshire Posted on 12/11/2024 , work completed 12/11/2024
Professional and timely
Customer Service
Quality
Value
Answered phone calls promptly. Understood that I needed him asap Kept me updated as to when he would come Detected fault immediately and promptly dealt with Though expensive for a simple job this was a Saturday morning and I would not have been able to leave home without repair. Friendly and courteous
Customer in Greater London Posted on 10/11/2024 , work completed 09/11/2024
excellent quick response
Customer Service
Quality
Value
We were recommended this company by a local shop - and they were absolutely right. Our front door needed the lock mending and they efficiently asked us for photos, turning up quickly afterwards with the right part. The job was done quickly with no problems and at a reasonable price. They were very friendly and provided plenty of advice. We would certainly use them again.
Customer in Buckinghamshire Posted on 05/11/2024 , work completed 04/11/2024
Unable to open uPVC back door
Customer Service
Quality
Value
Excellent service.prompt honest and reliable. Fixed doors at a very reasonable price. Very pleased.
Customer in Hertfordshire Posted on 30/10/2024 , work completed 30/10/2024
Front door lock
Customer Service
Quality
Value
Very prompt, professional . Gave options re lock system. Happy with the service received . I was shown how to use . Tried the lock a few times with them before they left my house .
Customer in Hertfordshire Posted on 21/10/2024 , work completed 21/10/2024
Lock on external Conservatory door not working.
Customer Service
Quality
Value
The lock on my conservatory PVC door would not work. I obtained Lock around the Clock's telephone number from the Trust a Trader leaflet. Explained the problem; they gave me an estimated price and fortunately, they were able to come out the same day - essential as it was an external door. They rang me half an hour before they arrived giving me an ETA. Father and Son came and repaired my door lock efficiently. No mess. Hopefully, nothing will go wrong with their work, but I feel confident that I could ring them and ask them to rectify it. Very pleased with them and would recommend them to friends and family.
Customer in Greater London Posted on 21/10/2024 , work completed 15/10/2024
Fixing of front door
Customer Service
Quality
Value
Our UPVC door had become stuck and even though the key would turn, the door wouldn't open. I called Chris at around 10am and he was with us early afternoon with a colleague. Both of the guys were polite and quickly managed to locate the problem, and explained to me in simple terms what the issue was. Chris then presented two options, one of which would work out cheaper than the other, and then they quickly resolved the problem. Would definitely recommend Chris, service was good and quickly resolved our issue.
Customer in Hertfordshire Posted on 21/10/2024 , work completed 21/10/2024
Friendly, efficient & trustworthy
Customer Service
Quality
Value
I instantly knew I was in good and capable hands. No hesitation in 100% recommending Chris & George and I would not go elsewhere! Thank you for a perfect service!
Customer in Hertfordshire Posted on 19/10/2024 , work completed 10/10/2024
Emergency locksmith
Customer Service
Quality
Value
Lock around the clock. I phoned them in the morning and they said they would call in the afternoon. Which they did. Carried out the work promptly, left no mess , a very satisfactory outcome. Thanks very much. Terry
Customer in Hertfordshire Posted on 02/10/2024 , work completed 02/10/2024
Change locks on upvc pateo doors
Customer Service
Quality
Value
Superb service from George who called to say he was on his way as promised. Changed our locks as we had lost the keys. So polite and efficient. He noticed the handle on our front door was a little loose on his way out so tightened it up. Would highly recommend.
Customer in Central Bedfordshire Posted on 19/09/2024 , work completed 16/09/2024
Yale lock replaced efficiently
Customer Service
Quality
Value
George said that the barrel of our Yale lock on the font door needed replacing and did the job quickly and efficiently.
Customer in Greater London Posted on 17/09/2024 , work completed 16/09/2024
Speedy friendly service
Customer Service
Quality
Value
Called to get a secure chain put on my upvc front door for peace of mind and came around same day. Chain was fitted in no time. Super helpful. Would definitely use their services again!
Customer in Hertfordshire Posted on 20/08/2024 , work completed 20/08/2024
Lock Change
Customer Service
Quality
Value
Chris and George, father and son polite team. Perfect job, well done. Always very reliable and professional. Very good at what they do.
Customer in Greater London Posted on 19/08/2024 , work completed 19/08/2024
Great service
Customer Service
Quality
Value
Key snapped and got stuck in the lock. Called within 20 minutes and arrived within the hour. Fast, efficient service with helpful advice given.
Customer in Central Bedfordshire Posted on 18/08/2024 , work completed 18/08/2024
lock repair
Customer Service
Quality
Value
Arrived soon after making contact. Good communication, friendly & a professional family business. Highly recommended....
Customer in Greater London Posted on 09/08/2024 , work completed 09/08/2024
Very speedy and friendly
Customer Service
Quality
Value
Called with a sticking lock and Chris & son turned up half an hour later to fix it. Lock now works and service was very friendly. Done to the agreed budget. Have put them in my phone in case it happens again.
Customer in Buckinghamshire Posted on 04/07/2024 , work completed 04/07/2024
Excellent Service
Customer Service
Quality
Value
Chris and his son arrived quickly after I had called them. They were both very professional and polite and showed good know of their trade. They changed my front door lock in no time at all. I would highly recommend them.
Customer in Hertfordshire Posted on 24/06/2024 , work completed 24/06/2024
REPAIRING A LOCK
Customer Service
Quality
Value
They arrived not long after being telephoned, and were most respectful and helpful. They performed the repair well, and I would most certainly recommend them.
Customer in Hertfordshire Posted on 24/06/2024 , work completed 24/06/2024
New cupboard latch
Customer Service
Quality
Value
Very quick to respond, very thorough, tidy, friendly and efficient. This review is in danger of taking longer to input than the job took.
Customer in Hertfordshire Posted on 29/05/2024 , work completed 29/05/2024
Good work and well done
Customer Service
Quality
Value
I was having a problem with a gate padlock which was seized up. Even my gardener couldn't budge it. Chris came an hour later and managed to remove it and replace it with a superior weather proof one. He was kind and efficient.
Customer in Hertfordshire Posted on 25/05/2024 , work completed 25/05/2024
Quick and efficient
Customer Service
Quality
Value
Chris and George came quickly (30 to 40 minutes after I first called) and let me know that they were on the way. They replaced the broken lock on my front door and gave me several new keys. They also improved the operation of the back door and checked that the patio door was secure.
Customer in Hertfordshire Posted on 22/05/2024 , work completed 22/05/2024
Fast, efficient and reliable
Customer Service
Quality
Value
Chris and his son came and fixed our broken back door lock. They were fast, efficient and respectful of my home. He managed to fix the existing lock with no need for new parts. I would highly recommend and have kept their details for future.
Customer in Hertfordshire Posted on 30/04/2024 , work completed 29/04/2024
Broken lock fixed
Customer Service
Quality
Value
Chris and his son were very prompt, efficient and friendly and soon mended my broken lock. I would definitely recommend them.
Customer in Hertfordshire Posted on 25/04/2024 , work completed 25/04/2024