Front door lock repair.
Prompt (same day) response. Clear assessment of problem and options with costs. Efficient execution of agreed work. Courteous and friendly. Cleaned up on completion. Very professional. Problem solved at reasonable cost.
Customer in Hertfordshire
Posted on 04/12/2023
, work completed 04/12/2023
Recommended
Job Done!
Chris came out on a cold Sunday morning. Called 30 mins ahead. Arrived when he said. Did a thorough job to fix the problem. Charged the reasonable price quoted on the phone and was kind and cheerful throughout.
Customer in Central Bedfordshire
Posted on 27/11/2023
, work completed 25/11/2023
Recommended
Excellent service
They arrived on time and made a good job of the repair. They were also polite and pleasant.
Which? Trusted Traders Consumer
Posted on 27/11/2023
, work completed 23/11/2023
Recommended
Excellent service
Turned up on time, were polite throughout, even asked if they needed to take their shoes off which was very nice. They did the job well. They had a little bit of a glitch. Unfortunately, I was locked in so they have to take the whole lock out and put a new one in. They then found out there was an addition to the door to make it shut tightly, so the had to remedy that but now it is al working fine. Pretty pleased with the end result.
Which? Trusted Traders Consumer
Posted on 23/11/2023
, work completed 17/11/2023
Recommended
Excellent Service
Had two door lock cylinders replaced due to losing one set of keys. Have used Chris once before a couple of years ago and once again from contacting him and the locks being replaced was under 24 hours. Quick, Courteous, Clean, Friendly and giving advice on security locks, I could not fault them. I know that if I need them again all I have to do is pick up the phone and they will be here. Can't recommend them highly enough.
Customer in Hertfordshire
Posted on 21/11/2023
, work completed 20/11/2023
Recommended
Local, fast and effective
We locked ourselves out on a particularly stressful morning. We rang Lock Around The Clock as they seemed a local firm. They answered promptly and got us to explain exactly what we had done. From that point they gave us the assurance we needed, namely: - they understood what we had done - they were very confident that they could get us back into our house quickly - they gave an estimated wait time [1 hour] - were clear about their call out charges - told us to relax, go to somewhere warm we could wait - told us they would call when 10 mins away They were good to their word and got to us within 40 minutes. Got access without any further drama and were polite and friendly throughout. Excellent local firm who we would happily use again.
Customer in Hertfordshire
Posted on 16/11/2023
, work completed 14/11/2023
Recommended
Great work
I have used lock around the clock on three occasions. They have always been prompt, efficient and tidy up afterwards. Great service and very trustworthy.
Customer in Hertfordshire
Posted on 02/11/2023
, work completed 01/11/2023
Recommended
Check and adjust door lock
The lock wouldn't turn for me but they serviced and adjusted it so now it is far easier and I can leave the property securely locked. both worked efficiently, quickly and carefully. They explained what would be needed and completed the work. They did not have to replace a part as first thought which saved me money. Arrived on time from a distance away in spite of returning to the same area in which they'd worked earlier in the day.
Customer in Greater London
Posted on 26/10/2023
, work completed 26/10/2023
Recommended
Very satified with the quick response and great work done.
The team at Lock around the Clock were great from the initial call to them and saying goodbye with the work done within a few hours. They were able to replace a broken front door lock with compromising the door and even tidied up after them. They arrived promptly as expected, letting me know before hand when they were about to arrive. They did the work quickly and within the agreed among price. The team were friendly and reassuring and it was a great relief to have the problem resolved so quickly. They even tidied up after.
Customer in Luton
Posted on 25/10/2023
, work completed 24/10/2023
Recommended
Job well done
An efficient and reliable service. Nothing too much trouble from a pleasant and polite workman. As an elderly person I was treated with dignity.
Which? Trusted Traders Consumer
Posted on 06/10/2023
, work completed 04/10/2023
Recommended
External door lock repair
Highly recommended. A very professional team - arrived when they said they would, very polite and friendly, checked everything thoroughly, completed appropriate works quickly and without any mess. I thought the lock the had failed, but it turned out the door had dropped slightly, so they eased, adjusted and serviced it without replacing the lock unnecessarily - great service.
Customer in Greater London
Posted on 25/09/2023
, work completed 25/09/2023
Recommended
Recommended
Brilliant! What more can I say.
Which? Trusted Traders Consumer
Posted on 20/09/2023
, work completed 15/09/2023
Recommended
Lock on door repaired
Fast efficient service - same day. Very friendly and professional and carried out the works required to a high standard.
Customer in Greater London
Posted on 18/09/2023
, work completed 15/09/2023
Recommended
Very professional and couteous
I called this trader to fix the lock on my front door of my new house and change the door handle. Happening to be round the corner on another job he was able to come within 20 minutes of the call (I hadn't been expecting anything to happen till next week as it wasn't an emergency.) Chris and his colleague were very polite, courteous, profesional and knowledgeable. He didn't try to get me to pay for an expensive lock change - he was able to tell quickly that all that needed doing was to re-align the existing lock, and at my request he changed the door handles so that the opening/closing process was easier. He was also able to fix a window in the conservatory that had got stuck with minimum fuss. Chris knows his trade in expert manner, and the charge for his work was very reasonable. No hesitation in recommending him to others.
Customer in Hertfordshire
Posted on 08/09/2023
, work completed 08/09/2023
Recommended
Emergency Locksmith
I highly recommend Lock Around The Clock; very efficient, very courteous, excellent service and would definitely use again.
Customer in Hertfordshire
Posted on 07/09/2023
, work completed 06/09/2023
Recommended
Replace door lock
Great service turned up within an hour good friendly service from a family business can highly recommend
Customer in Hertfordshire
Posted on 05/09/2023
, work completed 05/09/2023
Recommended
Efficient and Friendly
Chris and his partner fixed my dodgy front door lock this afternoon and it's now it is working perfectly again. They were friendly, focused and efficient and the job was done quickly and skilfully. Chris was clear about pricing for the work before starting, which I appreciated. Communication was very good too, with Chris phoning soon after I'd left a message and then ringing agian 15 mins before arriving. I'd definitely recommend Lock around the Clock.
Customer in Hertfordshire
Posted on 04/09/2023
, work completed 04/09/2023
Recommended
Front Door Lock Cylinder
We were having issues with our front door lock where the wear on the cylinder was causing difficulties opening the door. I called "Lock around the Clock" just after mid-day. By 4.00 pm they had fitted a new cylinder to the lock The service was exceptional, professional, and friendly and the charge was very reasonable. I would recommend this company to anyone requiring the services of a locksmith.
Richard in Hertfordshire
Posted on 31/08/2023
, work completed 31/08/2023
Recommended
Replacement lock
Very prompt call out service, quoted 30 mins but with me within 20. Very friendly and efficent and overall a good service and I would reccomend him to others.
Which? Trusted Traders Consumer
Posted on 23/08/2023
, work completed 19/08/2023
Recommended
Good job
I found the Ad in a local magazine and checked the reviews online. Rang and could have had a visit the next day if necessary. Chris rang to confirm the time on the day and to advise me of labour costs and that there would be an additional charge for any parts. On arrival with his son, he inspected the faulty front door lock, said it shouldn’t need replacing fully. He fitted a new part, and the lock is as good as new.
Customer in Hertfordshire
Posted on 18/08/2023
, work completed 16/08/2023
Recommended
Very professional
Changed two locks. Very quick to respond to enquiry and attended at agreed time. Work was very tidy and professional. I would highly recommend.
Customer in Luton
Posted on 16/08/2023
, work completed 16/08/2023
Recommended
Replacement deadbolt and keys
Chris was quick to respond to my query, was courteous and punctual and completed the work as required. Would recommend Lock around the Clock and would use their services again.
Customer in Greater London
Posted on 12/08/2023
, work completed 11/08/2023
Recommended
Replacing Locking System on UPVC Front Door
I phoned at 13:10 and they managed to fit me in at 15:30 so that was ideal. Chris and his son did a great job replacing the locking system, explaining everything clearly and giving honest quotes along the way....so no surprises at the end. They were both very friendly yet professional and removed the mess at the end. I paid a fair price by debit card and they gave me spare keys which was great. I would highly recommend this company and would use them again.
Customer in Hertfordshire
Posted on 09/08/2023
, work completed 09/08/2023
Recommended
Problem solved straight away
Chris and his son came around quickly when I broke a key in my front door lock. They removed the key very quickly and then made sure everything was working properly and that I had another key that fitted the lock. Great service at a great price from friendly and efficient locksmiths.
Customer in Hertfordshire
Posted on 02/08/2023
, work completed 02/08/2023
Recommended
Replaced a lock on front door
Chris responded promptly and courteously to my call. He arrived on time as promised and replaced the problematic lock. The cost was ok.
Customer in Hertfordshire
Posted on 18/07/2023
, work completed 18/07/2023
Recommended