Endorsed by Which?

Lock Around The Clock

4.9

1588 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1588 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Recommended
Customer Service
Quality
Value
Brilliant! What more can I say.
Which? Trusted Traders Consumer Posted on 20/09/2023 , work completed 15/09/2023
Lock on door repaired
Customer Service
Quality
Value
Fast efficient service - same day. Very friendly and professional and carried out the works required to a high standard.
Customer in Greater London Posted on 18/09/2023 , work completed 15/09/2023
Very professional and couteous
Customer Service
Quality
Value
I called this trader to fix the lock on my front door of my new house and change the door handle. Happening to be round the corner on another job he was able to come within 20 minutes of the call (I hadn't been expecting anything to happen till next week as it wasn't an emergency.) Chris and his colleague were very polite, courteous, profesional and knowledgeable. He didn't try to get me to pay for an expensive lock change - he was able to tell quickly that all that needed doing was to re-align the existing lock, and at my request he changed the door handles so that the opening/closing process was easier. He was also able to fix a window in the conservatory that had got stuck with minimum fuss. Chris knows his trade in expert manner, and the charge for his work was very reasonable. No hesitation in recommending him to others.
Customer in Hertfordshire Posted on 08/09/2023 , work completed 08/09/2023
Emergency Locksmith
Customer Service
Quality
Value
I highly recommend Lock Around The Clock; very efficient, very courteous, excellent service and would definitely use again.
Customer in Hertfordshire Posted on 07/09/2023 , work completed 06/09/2023
Replace door lock
Customer Service
Quality
Value
Great service turned up within an hour good friendly service from a family business can highly recommend
Customer in Hertfordshire Posted on 05/09/2023 , work completed 05/09/2023
Efficient and Friendly
Customer Service
Quality
Value
Chris and his partner fixed my dodgy front door lock this afternoon and it's now it is working perfectly again. They were friendly, focused and efficient and the job was done quickly and skilfully. Chris was clear about pricing for the work before starting, which I appreciated. Communication was very good too, with Chris phoning soon after I'd left a message and then ringing agian 15 mins before arriving. I'd definitely recommend Lock around the Clock.
Customer in Hertfordshire Posted on 04/09/2023 , work completed 04/09/2023
Front Door Lock Cylinder
Customer Service
Quality
Value
We were having issues with our front door lock where the wear on the cylinder was causing difficulties opening the door. I called "Lock around the Clock" just after mid-day. By 4.00 pm they had fitted a new cylinder to the lock The service was exceptional, professional, and friendly and the charge was very reasonable. I would recommend this company to anyone requiring the services of a locksmith.
Richard in Hertfordshire Posted on 31/08/2023 , work completed 31/08/2023
Replacement lock
Customer Service
Quality
Value
Very prompt call out service, quoted 30 mins but with me within 20. Very friendly and efficent and overall a good service and I would reccomend him to others.
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 19/08/2023
Good job
Customer Service
Quality
Value
I found the Ad in a local magazine and checked the reviews online. Rang and could have had a visit the next day if necessary. Chris rang to confirm the time on the day and to advise me of labour costs and that there would be an additional charge for any parts. On arrival with his son, he inspected the faulty front door lock, said it shouldn’t need replacing fully. He fitted a new part, and the lock is as good as new.
Customer in Hertfordshire Posted on 18/08/2023 , work completed 16/08/2023
Very professional
Customer Service
Quality
Value
Changed two locks. Very quick to respond to enquiry and attended at agreed time. Work was very tidy and professional. I would highly recommend.
Customer in Luton Posted on 16/08/2023 , work completed 16/08/2023
Replacement deadbolt and keys
Customer Service
Quality
Value
Chris was quick to respond to my query, was courteous and punctual and completed the work as required. Would recommend Lock around the Clock and would use their services again.
Customer in Greater London Posted on 12/08/2023 , work completed 11/08/2023
Replacing Locking System on UPVC Front Door
Customer Service
Quality
Value
I phoned at 13:10 and they managed to fit me in at 15:30 so that was ideal. Chris and his son did a great job replacing the locking system, explaining everything clearly and giving honest quotes along the way....so no surprises at the end. They were both very friendly yet professional and removed the mess at the end. I paid a fair price by debit card and they gave me spare keys which was great. I would highly recommend this company and would use them again.
Customer in Hertfordshire Posted on 09/08/2023 , work completed 09/08/2023
Problem solved straight away
Customer Service
Quality
Value
Chris and his son came around quickly when I broke a key in my front door lock. They removed the key very quickly and then made sure everything was working properly and that I had another key that fitted the lock. Great service at a great price from friendly and efficient locksmiths.
Customer in Hertfordshire Posted on 02/08/2023 , work completed 02/08/2023
Replaced a lock on front door
Customer Service
Quality
Value
Chris responded promptly and courteously to my call. He arrived on time as promised and replaced the problematic lock. The cost was ok.
Customer in Hertfordshire Posted on 18/07/2023 , work completed 18/07/2023
Good family business. Would recommend.
Customer Service
Quality
Value
- Answered every single one of my phone calls. - Were honest about the quote provided. - Came within the hour. - Called when they were 25 min away. - Positive and calm energy. - Polite and professional attitude. - Completed the work in about 30 min. - Work done very well: opening locked door and replacing with new lock. - Gave me a spare set upon completion. - Did not ask a million questions, but got to work immediately. - Cheaper than the other locksmiths in the area.
Customer in Buckinghamshire Posted on 14/07/2023 , work completed 13/07/2023
A very good service
Customer Service
Quality
Value
I called Chris first thing and he was at my home by 12 midday and repaired my back door straight away. Very impressed and very happy he didn't insist on a new lock as he was honest and was able to repair without extra cost. He had also helped my father in law in the past who was vulnerable. A nice chap. Would recommend.
Which? Trusted Traders Consumer Posted on 13/07/2023 , work completed 16/06/2023
Replacing lock on front door
Customer Service
Quality
Value
Arrived at correct time. Agreed what price would be. Carried out work carefully and tidily. Were very polite and pleasant.
Customer in Hertfordshire Posted on 11/07/2023 , work completed 11/07/2023
Very happy, excelllent work
Customer Service
Quality
Value
The problem was a broken door lock, I rang the number for Lock Around The Clock, they arrived on time, very punctual. They were respectful, vey efficient, did the job quickly and now the door works. Completly replaced door lock and handle.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 26/06/2023
Excellent and professional service
Customer Service
Quality
Value
I would highly recommend Chris and his team. As estate agents we frequently have maintenance issues to deal with on our managed rental properties and Chris has helped us out three times so far. We will definitely be using Chris and his team in the future
Customer in Buckinghamshire Posted on 22/06/2023 , work completed 21/06/2023
Reliable and reasonably priced
Customer Service
Quality
Value
Excellent service from Chris and his colleague! Called on a Sunday as an emergency as my lock had seized and I couldn’t get in. Managed to get in but booked an appointment for Monday instead. They arrived in the morning, on time, and job was sorted within the hour. All work areas tidied up before they left. Advised on best locks to replace with, but no pressure to up-sell at all. Advised that basic one for my front door would be fine, saving me money too. Very reliable and trustworthy. Price was very reasonable and less than expected. Will definitely call him again if needed.
Customer in Central Bedfordshire Posted on 19/06/2023 , work completed 19/06/2023
Very pleased
Customer Service
Quality
Value
I was having trouble locking & unlocking my back door so called this trader. They arrived very promptly, and were very efficient and polite.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 12/06/2023
Excellent Service
Customer Service
Quality
Value
Lock Around The Clock came and helped with my front door. Would highly recommend, great service and very efficient.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 05/06/2023
Defective conservatory door lock
Customer Service
Quality
Value
Called in Chris to fault find problem with conservatory door. He and a workmate arrived on time. Found fault with lock mechanism and gave options and prices for repair. Did the job speedily, efficiently, and tidily. Was very pleasant to deal with. Job came in under quote. Very happy customer and would highly recommend.
Customer in Central Bedfordshire Posted on 06/06/2023 , work completed 06/06/2023
Quick lock replacement
Customer Service
Quality
Value
I phone the company on Monday morning and he came around the same afternoon, replaced lock on door after I was unable to lock it from the outside
Which? Trusted Traders Consumer Posted on 25/05/2023 , work completed 22/05/2023
Repair of back door
Customer Service
Quality
Value
Super-fast response. Friendly and reliable service. Repair done to perfection. Pleasure to deal with. Would Highly recommend. A+++
Customer in Greater London Posted on 22/05/2023 , work completed 26/04/2023