Endorsed by Which?

Lock Around The Clock

4.9

1588 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1588 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent Service
Customer Service
Quality
Value
Came out to change the lock on the front door. They came at the time they said they would come. Job didn't take that long and happy with the end product.
Which? Trusted Traders Consumer Posted on 25/08/2022 , work completed 22/08/2022
Punctual, efficient, reasonably priced
Customer Service
Quality
Value
I left a message for Chris, he called back within a few minutes, and he was able to make an appointment for the same afternoon. He was punctual and courteous, and was able to fix the problem with a sticking lock on my front door for a reasonable price. Recommended.
Customer in Hertfordshire Posted on 23/08/2022 , work completed 22/08/2022
Very Impressed
Customer Service
Quality
Value
Chris was very efficent, prompt and reliable. He quoted and kept to that cost. Repaired lock on front door and will definately use him again.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 17/08/2022
Very impressed
Customer Service
Quality
Value
Quick response, efficent work, pleasent people.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 09/08/2022
Quick response. Very helpful.
Customer Service
Quality
Value
Chris responded to my initial phone call shortly after I left a message. He came round within a couple of hours and repaired the latch on my back door. I was very pleased because I thought it might have to be replaced. I wouldn’t hesitate to use him again and would recommend his work.
Customer in Hertfordshire Posted on 15/08/2022 , work completed 13/08/2022
Very good
Customer Service
Quality
Value
They were very prompt, cooperative and sorted the problem straight away.
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 08/08/2022
Lock change - very pleased
Customer Service
Quality
Value
They were excellent, very polite, gave clear pricing with no hidden extras.
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 26/07/2022
Excellent service
Customer Service
Quality
Value
Phoned yesterday at 9 am with a lock jammed so I could not get out to my back garden. I spoke to chris who is the owner he said he was very busy but he wa going to do his best to fit me in and he phone me in the afternoon 30 min before to let me know he was coming the gear box had gone in the lock but he had a spare in the van which he changed straight away for me. Very skilled craftman, excellent service and a good price
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 01/08/2022
Fast and efficient.
Customer Service
Quality
Value
Lock Around the Clock were contacted Thursday pm and arrived on time Friday am. Both locksmiths were neat, tidy and friendly. They identified a problem with a door lock gearbox, fitted another they had on their van, made a few adjustments to the door to improve its closing and had gone within the hour after cleaning everything they had touched. Their charge was reasonable. I would have no hesitation in recommending them.
Customer in Luton Posted on 01/08/2022 , work completed 29/07/2022
Door locks
Customer Service
Quality
Value
Sunday 9:45am we’re stuck the front door would not unlock. We couldn’t leave and if we did would we get back in? Phoned Chris at ‘Lock around the clock’! Long story short, he gave us an estimated price, arrived within half an hour, job done! I Asked if he’d just look at the back door with a view to returning at a later date Chris took a look and resolved that issue too. Obviously a second visit would be another call out charge. He was efficient, polite and I’ve put him on my list of phone contacts, will definitely recommend him! Great guy!
Customer in Hertfordshire Posted on 31/07/2022 , work completed 31/07/2022
Efficient, friendly, and competitively priced
Customer Service
Quality
Value
My door had got out of alignment with the lock, so it was getting harder to secure. The guys turned up within the time window they gave me (and called to let me know when they were 30 minutes away). Friendly pair, who fixed the problem quickly, completely, and cleaned up before they left. Excellent service.
Customer in Greater London Posted on 26/07/2022 , work completed 25/07/2022
Very quick
Customer Service
Quality
Value
They were quick and efficient. Very happy
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 18/07/2022
Lock Repair
Customer Service
Quality
Value
Call out on a Sunday evening. Quick response. Efficient locksmith who left everything neat and tidy. Checked and double-checked that lock was working properly and asked me to also check that I could lock and unlock the door. Very helpful and explained exactly what was being done. Done to agreed budget.
Customer in Hertfordshire Posted on 14/07/2022 , work completed 10/07/2022
Excellent Work
Customer Service
Quality
Value
I am very grateful to Lock Around the Clock for coming round so promptly to fix my front door lock. They were pleasant, quick and efficient
Vivien in Hertfordshire Posted on 12/07/2022 , work completed 12/07/2022
Great Service
Customer Service
Quality
Value
Looking for a reputable local company to use I called Lock around the Clock to get a faulty door lock replaced. A convenient time was booked for their visit and they phoned 30 minutes in advance of arrival. All very professional, with the basic labour rate quoted upfront. The problem with the door was quickly diagnosed and the lock mechanism replaced. Before leaving they cleaned the area where they had been working. Highly recommended.
Customer in Hertfordshire Posted on 12/07/2022 , work completed 12/07/2022
Excellent Job and Very Pleased
Customer Service
Quality
Value
Chris was very polite and efficient. He cleaned up after his job as the door was a bit greasy. Completed to a very high standard so I am very pleased with the outcome
Which? Trusted Traders Consumer Posted on 07/07/2022 , work completed 05/07/2022
Very Pleased
Customer Service
Quality
Value
Got here quickly, done the job and everything is fine
Which? Trusted Traders Consumer Posted on 07/07/2022 , work completed 04/07/2022
Badly cut key stuck in the lock
Customer Service
Quality
Value
I was stuck with a badly cut new key in the lock. It wouldn't turn the lock and it wouldn't come out. The locksmith turned up quickly and professionally sorted the problem in an efficient and friendly manner.
Customer in Hertfordshire Posted on 04/07/2022 , work completed 04/07/2022
Very Good
Customer Service
Quality
Value
Excellent service, would recommend.
Which? Trusted Traders Consumer Posted on 30/06/2022 , work completed 24/06/2022
Mended a Door Knob
Customer Service
Quality
Value
I door knob had come apart and it was very important that it was mended as it matched other knobs in the room. I was not sure it could be mended but as I had used "Lock around the Clock" before I telephoned them yesterday. Very prompt service today having told me that they would call between 10am and 12 midday, they telephoned to say when they would be arriving. They immediately started the job and were able to mend the knob. They were very efficient and at a reasonable price. 10 out of 10.
Customer in Hertfordshire Posted on 28/06/2022 , work completed 28/06/2022
Lock replacement
Customer Service
Quality
Value
When I called to discuss the problem, I was told what the likely repair would be and given estimates, depending on what needed to be done. I was told I would be given a call approximately thirty minutes before they were due which they did. The lock needed replacing and I was given different options which were explained clearly. The work was done quickly. They were very polite and friendly. The cost was very close to what had been quoted.
Customer in Hertfordshire Posted on 24/06/2022 , work completed 24/06/2022
repair of front door lock ,and Chris was very helpful and was correct on budget
Customer Service
Quality
Value
I would recommend this company because they got me out of a sticky situation, with a broken front door lock.Chris turned up and was very helpful ,took time to fix the lock without me having to buy a new one. WELL DONE MATE
Customer in Hertfordshire Posted on 19/06/2022 , work completed 18/06/2022
Snapped key
Customer Service
Quality
Value
My key snapped in the lock and Chris was very responsive to my initial call, he was at our house within the hour (as he had advised) The job was done within minutes and he even cut as 2 new keys. Excellent job, Thanks Chris!
Customer in Hertfordshire Posted on 18/06/2022 , work completed 18/06/2022
Excellent work
Customer Service
Quality
Value
Chris and George fitted a lockable sash jammer to replace a broken UPVC window lock. The work was completed to a high standard for a reasonable price.
Customer in Hertfordshire Posted on 17/06/2022 , work completed 17/06/2022
Fantastic company
Customer Service
Quality
Value
Chris and his Colleague were friendly professional and very efficient. Highly recommend this company. Amazing service. 5 stars!!
Customer in Hertfordshire Posted on 16/06/2022 , work completed 16/06/2022