Endorsed by Which?

Lock Assist Limited

4.9

161 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Paul started Lock Assist in 2003 after working as a master locksmith for over 20 years. We are an Approved Company of the Master Locksmiths Association so if you need expert advice and help from time served, experienced locksmiths who know how to pick locks open if you're locked out, we are the ones to call, 24 hours a day.

Tricky locks? Difficult doors? Catchy keys? If your locks and doors start playing up and they're getting really difficult to use - maybe the key's stiff to turn or the door's not closing properly - it's always best to get the problem resolved before it gets worse.

But you needn't despair. We sort out these sorts of problems daily and with the minimum of fuss and delay. In fact, we're so sure in our abilities, we even give our customers a 100% Satisfaction Guarantee. How's that for peace of mind? And that's not just if you're locked out, it's with all our work. So whether it's a lock or a door closer to be fitted, maybe a safe to supply or just a key to cut, you're in safe hands.

What we do

  • Locksmiths

    • Emergency locksmith service
  • Double glazing

    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • Security equipment suppliers and manufacturers

  • Carpenters

  • Doors

  • More Services

    • safe opening
    • supply
    • installation
    • master systems
    • key cutting

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
161 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good on ideas to resolve my problem
Customer Service
Quality
Value
Very quickly got us into the studio, came back with new parts soon after, fitted the new parts, adjusted the doors. Kept us informed, times and cost, very easy to deal with.
Anthony, West Sussex Posted on 10/05/2017 , work completed 10/05/2017
The trader replied (on 16/01/2018)
Thank you, Anthony - many thanks for your review and always happy to help. Lock Assist.
Prompt & professional
Customer Service
Quality
Value
Very quick and professional service.
Peter, West Sussex Posted on 02/05/2017 , work completed 02/05/2017
The trader replied (on 16/01/2018)
Thank you, Peter - many thanks for your review and always happy to help. Lock Assist.
Helpful & quick
Customer Service
Quality
Value
Was locked out, lock assist came promptly & were helpful & polite. They sorted out problem & gave me a spare key.
Anita Sarah, West Sussex Posted on 02/05/2017 , work completed 02/05/2017
The trader replied (on 16/01/2018)
Many thanks for your review and always happy to help. Lock Assist.
My review
Customer Service
Quality
Value
Excellent.
Stephen, West Sussex Posted on 01/05/2017 , work completed 01/05/2017
The trader replied (on 16/01/2018)
Thank you, Stephen - many thanks for your review and always happy to help. Lock Assist.
Excellent professional job
Customer Service
Quality
Value
A thoroughly professional job. My requirements were identified and I was given a complete breakdown of all the materials required. The work was carried out to a high standard, promptly and with care. I would definitely use Lock Assist again.
Jeanette, Surrey Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 16/01/2018)
Thank you, Jeanette - many thanks for your review and always happy to help. Lock Assist.
I am very happy by the way my job was done
Customer Service
Quality
Value
My wife and I are very impressed by the excellent way our job was so well and reliably done.
Albert, West Sussex Posted on 26/04/2017 , work completed 26/04/2017
The trader replied (on 16/01/2018)
Thank you, Albert - many thanks for your review and always happy to help. Lock Assist.
Great service
Customer Service
Quality
Value
Called Lock Assist at the weekend. Arranged time to come same day. Locksmith called to confirm when on way. Had good range of emergency locks - just what I needed. Pricing agreed prior to commencement. Competent, thorough, neat and very pleasant. Would definitely use again.
LizNorris Posted on 24/04/2017 , work completed 24/04/2017
The trader replied (on 25/04/2017)
Thank you, Liz - many thanks for your review and always happy to help. Lock Assist.
Excellent service
Customer Service
Quality
Value
I called Lock Assist in the morning, having never dealt with them before. They accommodated my availability on the same day and did a thorough and professional job, all this with friendly service. Highly recommended!
Sylvie, West Sussex Posted on 24/04/2017 , work completed 24/04/2017
The trader replied (on 24/04/2017)
Thank you, Sylvie - many thanks for your review and always happy to help. Lock Assist.
First Class Service
Customer Service
Quality
Value
Professional, efficient and very courteous. An excellent company to do business with.
Springhills Posted on 06/04/2017 , work completed 06/04/2017
The trader replied (on 06/04/2017)
Thank you, Roger - many thanks for your review and always happy to help. Lock Assist.
Excellent job
Customer Service
Quality
Value
Very happy with this company and would use them again.
Clive, East Sussex Posted on 06/04/2017 , work completed 06/04/2017