Endorsed by Which?

Lock Assist Limited

4.9

170 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Paul started Lock Assist in 2003 after working as a master locksmith for over 20 years. We are an Approved Company of the Master Locksmiths Association so if you need expert advice and help from time served, experienced locksmiths who know how to pick locks open if you're locked out, we are the ones to call, 24 hours a day.

Tricky locks? Difficult doors? Catchy keys? If your locks and doors start playing up and they're getting really difficult to use - maybe the key's stiff to turn or the door's not closing properly - it's always best to get the problem resolved before it gets worse.

But you needn't despair. We sort out these sorts of problems daily and with the minimum of fuss and delay. In fact, we're so sure in our abilities, we even give our customers a 100% Satisfaction Guarantee. How's that for peace of mind? And that's not just if you're locked out, it's with all our work. So whether it's a lock or a door closer to be fitted, maybe a safe to supply or just a key to cut, you're in safe hands.

What we do

  • Locksmiths

    • Emergency locksmith service
  • Double glazing

    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • Security equipment suppliers and manufacturers

  • Carpenters

  • Doors

  • More Services

    • safe opening
    • supply
    • installation
    • master systems
    • key cutting

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
170 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt & efficient
Customer Service
Quality
Value
He came promptly & met me at my flat as arranged. Quickly gained access. Polite & friendly. Excellent.
Kay, East Sussex Posted on 15/12/2017 , work completed 15/12/2017
The trader replied (on 16/01/2018)
Thank you, Kay - many thanks for your review and always happy to help. Lock Assist.
Very Good and professional
Customer Service
Quality
Value
My key broke in lock and the door was badly fitting. Came quickly and sorted all out. Made lock more useable for a disabled person.
Barbara, West Sussex Posted on 01/12/2017 , work completed 01/12/2017
The trader replied (on 16/01/2018)
Thank you, Barbara - many thanks for your review and always happy to help. Lock Assist.
Really Good
Customer Service
Quality
Value
A really good job in record time.
Which? Trusted Traders Consumer Posted on 20/11/2017 , work completed 20/11/2017
The trader replied (on 16/01/2018)
Many thanks for your review and always happy to help. Lock Assist.
My review
Customer Service
Quality
Value
Brilliant job.
Hilda, West Sussex Posted on 26/09/2017 , work completed 26/09/2017
The trader replied (on 16/01/2018)
Thank you, Hilda - many thanks for your review and always happy to help. Lock Assist.
Excellent prompt service.
Customer Service
Quality
Value
Wouldn't hesitate to use again
mlstywalk Posted on 26/08/2017 , work completed 26/08/2017
The trader replied (on 16/01/2018)
Many thanks for your review and always happy to help. Lock Assist.
Absolutely fantastic!
Customer Service
Quality
Value
Just superb. Friendly, totally efficient and professional. I'd recommend them all day long.
James Field Posted on 25/08/2017 , work completed 25/08/2017
The trader replied (on 16/01/2018)
Thank you, James - many thanks for your review and always happy to help. Lock Assist.
Prompt and professional
Customer Service
Quality
Value
I was unable to open the back door of the lounge which I had locked. I sent for 'Lock Assist' and they came punctually. The gentleman worked for some time on the door to ensure that it closed easily. I should have no doubt about using them again or recommending them.
Ruth, West Sussex Posted on 01/08/2017 , work completed 01/08/2017
The trader replied (on 16/01/2018)
Thank you, Ruth - many thanks for your review and always happy to help. Lock Assist.
Our review
Customer Service
Quality
Value
Excellent fast service with great customer care
AB00018 Posted on 29/06/2017 , work completed 29/06/2017
The trader replied (on 16/01/2018)
Many thanks for your review and always happy to help. Lock Assist.
Prompt and professional.
Customer Service
Quality
Value
Very competent and quick service. Have used before.
Richard, West Sussex Posted on 27/06/2017 , work completed 27/06/2017
The trader replied (on 16/01/2018)
Thank you, Richard - many thanks for your review and always happy to help. Lock Assist.
Good on ideas to resolve my problem
Customer Service
Quality
Value
Very quickly got us into the studio, came back with new parts soon after, fitted the new parts, adjusted the doors. Kept us informed, times and cost, very easy to deal with.
Anthony, West Sussex Posted on 10/05/2017 , work completed 10/05/2017
The trader replied (on 16/01/2018)
Thank you, Anthony - many thanks for your review and always happy to help. Lock Assist.