Endorsed by Which?

Lock Assist Limited

4.9

183 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Paul started Lock Assist in 2003 after working as a master locksmith for over 20 years. We are an Approved Company of the Master Locksmiths Association so if you need expert advice and help from time served, experienced locksmiths who know how to pick locks open if you're locked out, we're the ones to call.
Tricky locks? Difficult doors? Catchy keys? If your locks and doors start playing up and they're getting really difficult to use - maybe the key's stiff to turn or the door's not closing properly - it's always best to get the problem resolved before it gets worse.
Many safes stocked
But you needn't despair. We sort out these sorts of problems daily & with the minimum of fuss and delay. In fact, we're so sure in our abilities, we even give our customers a 100% Satisfaction Guarantee. How's that for peace of mind? And that's not just if you're locked out, it's with all our work. So whether it's a lock or a door closer to be fitted, maybe a safe to supply or just a key to cut, you're in safe hands.

What we do

  • Locksmiths

    • Emergency locksmith service
  • Double glazing

    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • Security equipment suppliers and manufacturers

  • Carpenters

  • Doors

  • More Services

    • safe opening
    • supply
    • installation
    • master systems
    • key cutting

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
183 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
First Class Service
Customer Service
Quality
Value
Professional, efficient and very courteous. An excellent company to do business with.
Springhills Posted on 06/04/2017 , work completed 06/04/2017
The trader replied (on 06/04/2017)
Thank you, Roger - many thanks for your review and always happy to help. Lock Assist.
Excellent job
Customer Service
Quality
Value
Very happy with this company and would use them again.
Clive, East Sussex Posted on 06/04/2017 , work completed 06/04/2017
Great service
Customer Service
Quality
Value
Great experience, very professional and helpfull
CityOne Group Posted on 03/04/2017 , work completed 03/04/2017
The trader replied (on 03/04/2017)
Hi CityOne, many thanks for your review and always happy to help. Lock Assist.
Professional
Customer Service
Quality
Value
Excellent work.
Teresa, West Sussex Posted on 01/04/2017 , work completed 01/04/2017
Great Service
Customer Service
Quality
Value
A great service from first contact. They were on time, professional and courteous from start to finish. The price quoted was what we paid. I would recommend this company any time.
Eric, West Sussex Posted on 31/03/2017 , work completed 31/03/2017
Good job
Customer Service
Quality
Value
Prompt, polite and changed the cylinder to door where the keys were lost.
D, West Sussex Posted on 28/03/2017 , work completed 28/03/2017
Very pleasant and professional
Customer Service
Quality
Value
Lock Assist came to provide quote for replacement lock. He explained that the lock was working properly and painstakingly showed me how to operate it correctly. He was extremely helpful and knowledgeable and I will always use this company in future.
Jane, West Sussex Posted on 28/03/2017 , work completed 28/03/2017
The trader replied (on 03/04/2017)
Hi Jane, many thanks for your review and always happy to help. Lock Assist.
Good job - done well
Customer Service
Quality
Value
Excellent service the trader responded promptly and the work carried out was efficient and thorough.
Michael, West Sussex Posted on 22/03/2017 , work completed 22/03/2017
The trader replied (on 03/04/2017)
Hi Michael, many thanks for your review and always happy to help. Lock Assist.
Excellent job
Customer Service
Quality
Value
Very prompt - arrived on time, work carried out quietly and efficiently - price charged was exactly what was quoted. Service could not be faulted.
Christopher, West Sussex Posted on 22/03/2017 , work completed 22/03/2017
The trader replied (on 03/04/2017)
Hi Christopher, many thanks for your review and always happy to help. Lock Assist.
Excellent in every way
Customer Service
Quality
Value
Came out same day. Courteous & very competent. They did an excellent job & were pleasant to deal with.
Philip, West Sussex Posted on 21/03/2017 , work completed 21/03/2017
The trader replied (on 03/04/2017)
Hi Philip, many thanks for your review and always happy to help. Lock Assist.