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London & Home Counties Limited

4.9

23 Reviews

About

London and Home Counties Ltd have been trading for over 25 years. We have been serving the local community from our shop base in Ickenham since 1996, and over the years our company has gone from strength to strength and become a well-known and trusted business in the area. We pride ourselves on providing a personal, but professional service, with our focus on excellence, whilst keeping our prices competitive, thus ensuring very high levels of customer loyalty and satisfaction. Much of our work comes via customer recommendation, and our reputation for customer care is second to none.

London and Home Counties Ltd is fully registered and insured, and our engineers are always fully up to date with evolving technologies and new legislation. This ensures that we are able to provide customers with a full range of domestic plumbing and heating services. No job is too big or too small, and our friendly estimator will happily talk through all aspects of your requirements.

What we do

  • Plumbers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
23 reviews
Customer Service
5.0
Quality
5.0
Value
4.7
Sort by
Replacement electric shower
Customer Service
Quality
Value
Quick response: called same day and arranged for a new electric shower to be installed. Work carried out satisfactorily: no issues with the work whatsoever, only the price paid; charged £340 plus VAT for a shower retailing just over £100.
Customer in Greater London Posted on 25/08/2024 , work completed 20/08/2024
Replaced boiler on time, on budget and left everything tidy
Customer Service
Quality
Value
London and Home Counties replaced our boiler, which was set in a tight cupboard. It is a condensing boiler which meant that the cupboard had to be adjusted fairly significantly, especially to accommodate the new ventilation at the top, and the outflow to the drain. There is no visible evidence of this within the house, and all works very well.
Customer in Greater London Posted on 31/07/2024 , work completed 25/07/2024
Replace boiler
Customer Service
Quality
Value
London & Home Counties Ltd replaced our boiler ,efficiently and at a fair price. They explained what they were doing ,were very helpful and stressed that if there were any problems we need only call them for assistance.Based on our previous relationship with them we have always found them to be honorable and always carry out the work efficiently and at the cost quoted .We have full confidence in them.
Customer in Hertfordshire Posted on 01/02/2024 , work completed 01/02/2024
I would highly recommend this company
Customer Service
Quality
Value
I had a replacement boiler and heating system installed, including the water tank and pipework. They did an excellent job. They were efficient and pleasant, and I had no problem having them in my house.
Which? Trusted Traders Consumer Posted on 30/08/2023 , work completed 05/08/2023
Central Heating Boiler Changeout
Customer Service
Quality
Value
London and Home Counties technicians were punctual, friendly and polite, and very professional. The work was carried out in a clear ordered manner to the agreed schedule and at the agreed price. Nothing was too much trouble and every day the house worksite was left in a clean and neat condition. All the installation and testing was cariied out in accordance with the regulations and the boiler manufacturer's requirements. They gave us a teach-in on the new boiler controls and provided all the necessary paperwork and certification documentation. We were very pleased with the work.
Customer in Greater London Posted on 27/10/2022 , work completed 20/10/2022
New boiler
Customer Service
Quality
Value
We have used London & Home Counties for over 30 years and this was the 3rd gas boiler they have fitted for us in this house. They did an excellent job. They explained the process and the timeline. Their work was efficient and the team were friendly and cleaned up after themselves.
Barry in Greater London Posted on 30/05/2022 , work completed 25/05/2022
Overhauled Heating and cure heat leakage
Customer Service
Quality
Value
Arrived on time Respected home Professional gave feedback Worked clean Tested as they went Sensitive to domestic inconvenience Did not leave until satisfied all was working correctly Gave confidence
Customer in Greater London Posted on 18/05/2022 , work completed 18/05/2022
Replace five radiators and power flush the central heating and hot water systems
Customer Service
Quality
Value
Elliot provided an excellent service: He worked in a tidy fashion respecting my home. For example in removing the old radiators he ensured that the carpets were protected and also hovered the dust created. Similarly working in the boiler room, he worked tidily and carefully dismantled the relevant parts of the boiler in order to undertake the power flush. The output from the power flush was carefully disposed of. Being interested in the process, Elliot unhesitatingly explained what and why he was doing something and provided associated advice. It is the first time I have used the Company on a personal recommendation and I likewise unhesitatingly recommend the Company
Customer in Greater London Posted on 08/04/2022 , work completed 08/04/2022
Fast response
Customer Service
Quality
Value
I need to get the kitchen taps fixed for my mother. This firm did the job quickly, and efficiently. Such a relief to get the job done and with no drama!
Customer in Greater London Posted on 15/03/2022 , work completed 14/03/2022
New boiler
Customer Service
Quality
Value
We have used this company for many years and have always found them to be very efficient and reliable. They have recently fitted a new boiler for us and once again we have been very impressed with their service. No job to big or small. I would highly recommend. John Francis
Customer Posted on 25/11/2021 , work completed 25/11/2021
Very professional
Customer Service
Quality
Value
We needed quite a specific size boiler and they were very accommodating to find one. Engineers were always on time and started working straight away. Talked us through the work they were doing. Very neat work and nothing was too much trouble. Cleaned up thoroughly at the end of the day. Highly recommended.
Sue in Greater London Posted on 04/05/2021 , work completed 30/04/2021
Rearranged work schedule in order to start the next day
Customer Service
Quality
Value
Gave me sound advice regarding a replacement boiler. Very tidy workmanship and overcame unexpected wiring problem.
Keith in Greater London Posted on 24/03/2021 , work completed 18/03/2021
London and Home Counties plumbing
Customer Service
Quality
Value
Advised, quoted for and fitted a new boiler. This is a company that have serviced our boiler and carried out other plumbing work for years. They are professional, reliable and trustworthy. I have no reservation in recommending this well run, organised local business.
Customer in Greater London Posted on 09/12/2019 , work completed 06/12/2018
Excellent Work
Customer Service
Quality
Value
We had a new Vailant boiler installed by London & Home Counties LTD. Richard came to survey the site and advise on the best replacement boiler for our house. A week later the two lads came and removed the existing boiler and installed the new one. The way they went about the job was brilliant, very professional, nothing was too much trouble and they were very respectful of the house to not make a mess as it was pouring with rain over the two days it took to finish the installation. The finished job is great, very neat inside and out. Robert explained how the boiler and programmer worked and the house is now lovely and warm and ready for the winter. Thank you to the London & Home Counties team for a job well done and I know I can rely on them if anything needs attention. I would highly recommend.
Nicholas in Greater London Posted on 28/10/2019 , work completed 26/09/2019
Efficient and friendly
Customer Service
Quality
Value
Came on time both to give a quote and to do the work. Replaced old radiators quickly and efficiently, covered carpets etc and were clean and tidy. Answered questions and kept me informed throughout. Friendly and helpful. Would recommend and would use again.
Sliz20 Posted on 10/11/2018 , work completed 10/11/2018
Excellent
Customer Service
Quality
Value
Efficient and friendly, very hard-working and did a very good job. Also a local company which is very helpful.
Jane, Middlesex Posted on 16/11/2017 , work completed 16/11/2017
Used for several years and wonderful
Customer Service
Quality
Value
Efficient and nice workers and never had problems. Check everything for me but recently serviced my boiler. I cannot fault them.
Which? Consumer, London Posted on 07/04/2017 , work completed 07/04/2017
Reliable, efficient service and good value too
Customer Service
Quality
Value
London and Home Counties responded to my call immediately - I have three small children and my boiler broke down, no hot water... The engineer Rob arrived promptly, was polite, friendly, efficient and went the extra mile to make sure he fixed the problem asap. Delighted with this service - I won't go anywhere else in the future.
alison Posted on 23/06/2016 , work completed 23/06/2016
Efficient and pleasant
Customer Service
Quality
Value
The heating engineer was punctual and courteous as always. Just a systems service today.
Moira, Middlesex Posted on 02/06/2016 , work completed 02/06/2016
Total satisfaction
Customer Service
Quality
Value
We have employed London and Home Counties now for 26 years and wouldn't dream of going elsewhere.
Colin, Middlesex Posted on 05/05/2016 , work completed 05/05/2016
Always Reliable
Customer Service
Quality
Value
We have had a heating contract with London & Home Counties for many years and apart from that they have always been prompt and reliable for any plumbing problems. We would be lost without them.
Diana, Middlesex Posted on 05/05/2016 , work completed 05/05/2016
Great job as always
Customer Service
Quality
Value
Simon always does a good job and is polite and friendly. A credit to the company.
Karen, Middlesex Posted on 04/05/2016 , work completed 04/05/2016
Plumbing work completed at my mother's home
Customer Service
Quality
Value
Very happy with work, completed on time with no problems and no complaints. Would reccommend.
Which? Trusted Traders Consumer Posted on 04/01/2016 , work completed 04/01/2016