Lucas Plumbing & Heating Ltd

The service engineer who did the work (repair) on our heating system was great, arrived on time and was very professional and competent in his work. The work was carried out and completed in the time allocated and was very tidy in his approach. We had a leaking pump valve so both valves were replaced. So great service including email reminders of our work slot, and easy communication with the office. All in all very good and would definitely recommend Lucas heating and plumbing.

I received a friendly, prompt and professional service on both visits from Lucas Plumbing. I have been very happy with their service for a number of years now.

Easy to arrange for the work to be done. Gave a date and a 4 hour window for coming to do the work which avoided whole day waiting for them to come. Routine job done without fuss.

The technician arrived within the time agreed to do the work. He worked efficiently and professionally, without disruption. He was polite and answered questions helpfully. I would recommend this company to others.

Good relationship. Regular servicing efficient and helpful engineers. Kept updated with expected eta.

Fantastic service, as always, from Lucas Plumbing and Heating. Efficient booking system and great engineers. Would happily recommend to anyone as always know we are in safe hands with them.

Professional booking process - managed to book job in very quickly. Arrived at the time stated, polite, friendly and efficient. Work completed, and took the trouble to explain the problem. Helpful and efficient. Would always use Lucas plumbing for plumbing and heating works.

We have used Lucas Plumbing before, to install our vaillent boiler and had absolutely no hesitation in using them for our gas safety certificate. Always professional.

Great service Quick to visit We’re able to make a temporary repair on first visit Friendly approachable

Arrived on time as ever. Work completed to our satisfaction. Slight issue with noisy radiator following previous work but we know it will get resolved. Very professional and friendly business.

Lucas were recommended by friends of ours, who had used them previously. From our initial contact the process was smooth and enjoyable. The supervisor who arrived for the reccy was polite and affable and very helpful around explaining the nature of the situation. On the day the plumbers were super polite and professional throughout the process. They managed to get everything done successfully and in a timely manner. I would definitely recommend Lucas Plumbing to anyone who needs major or minor works.

The work was done on time and in accordance with the quotation. Nathaniel was polite, friendly and helpful.

It is the first time we use Lucas Plumbing and we are very happy with the work carried out and the care and attention provided.

This company cares. I've used them before and both times they have focused on doing a proper job. This job was a response to a leak (not associated with their previous work), they arrived in a couple of hours and sorted it quickly. Costs were reasonable too, no over the top emergency fees. Would recommend.

Good response to request for help. Helpful and pleasant plumber. Have already booked them to do another job.

Lucas Plumbing have carried out further work on my central heating system and I no hesitation in recommending them. Whilst the cost is slightly higher than with others, you get what you pay for namely good and reliable work, pleasant staff, excellent communications, accurate invoices and prompt service.

Annual boiler and gas fire service carried as always with diligence professionalism and courtesy. Scott arrived on time and with no fuss got on with the work. Jake and team have been our plumbers for many years and I would highly recommend them to you. Gillian Heap

Boiler service completed. Good time keeping and notification of arrival in advance. Pleasure to talk to, helpful in description of tasks and met all needs including expected pricing. Lucas team excellent in arranging call out when issues arose before Christmas and again very timely and helpful.

My builder quoted me 750 pounds for some new pipes to be replaced because I had a 'supposed' gas leak. I wanted another quote, so called out Lucas plumbing and heating. They did various leak test checks and discovered that I had no gas leak. They also pointed out various shortcomings in my builders work that I should get them to fix. If I hadn't got them in for the quote I would never have know about the shoddy workmanship of my builder. Lucas Plumbing and Heating could have went along with replacing the pipes themselves for 750 pounds, but they didn't. They were completely honest and upfront. I think that says a lot about this company and their employees. They then sent me a report with photos of the issues so I could pass to my builder to fix. I'm so impressed with them that I will be recommending all my friends use them too. I now will use no one else except Lucas Plumbing and Heating.

I have been using Lucas Plumbing on a regular basis recently and due to their work ethics, quality, workmanship and time keeping I wouldn't use anyone else in the future. I highly recommend them to anyone as they do exactly what it says on the tin with an all-round professional feel to match. Finally I have found a plumber who does what they say they are going to without the excuses..

We have used Lucas plumbing for several years for everything from replacing boilers to installing air conditioning and many small repairs in between. They are always very responsive, extremely professional and reasonably priced. Everyone from the company is incredibly polite and easy to work with. They have taken calls from us on holidays and the owner, Jake, has even come out on a Sunday night to fix a boiler when we had no heat. They are an amazing company with GREAT customer service. I cannot recommend them enough!

Lucas Heating and Plumbing's engineer was prompt, polite, knowledgeable and efficient. We were made aware of what was wrong and how it should be put right. I would have no hesitation in recommending them.