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Lucas Plumbing & Heating Ltd

4.9

472 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
472 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Lucas Plumbing & Heating
Customer Service
Quality
Value
Arrived on time as ever. Work completed to our satisfaction. Slight issue with noisy radiator following previous work but we know it will get resolved. Very professional and friendly business.
Customer in West Berkshire Posted on 12/02/2019 , work completed 11/02/2019
Shower Pump
Customer Service
Quality
Value
Lucas were recommended by friends of ours, who had used them previously. From our initial contact the process was smooth and enjoyable. The supervisor who arrived for the reccy was polite and affable and very helpful around explaining the nature of the situation. On the day the plumbers were super polite and professional throughout the process. They managed to get everything done successfully and in a timely manner. I would definitely recommend Lucas Plumbing to anyone who needs major or minor works.
Customer in Wokingham Posted on 01/02/2019 , work completed 23/01/2019
Plumbing repairs
Customer Service
Quality
Value
The work was done on time and in accordance with the quotation. Nathaniel was polite, friendly and helpful.
Customer in Wokingham Posted on 30/01/2019 , work completed 30/01/2019
Industrial condensing boiler
Customer Service
Quality
Value
It is the first time we use Lucas Plumbing and we are very happy with the work carried out and the care and attention provided.
Customer in Wokingham Posted on 30/01/2019 , work completed 24/01/2019
Caring Company
Customer Service
Quality
Value
This company cares. I've used them before and both times they have focused on doing a proper job. This job was a response to a leak (not associated with their previous work), they arrived in a couple of hours and sorted it quickly. Costs were reasonable too, no over the top emergency fees. Would recommend.
Customer in Reading Posted on 24/01/2019 , work completed 22/01/2019
Boiler Chattering
Customer Service
Quality
Value
Good response to request for help. Helpful and pleasant plumber. Have already booked them to do another job.
Customer in Wokingham Posted on 22/01/2019 , work completed 21/01/2019
Happy with Lucas Plumbing
Customer Service
Quality
Value
Lucas Plumbing have carried out further work on my central heating system and I no hesitation in recommending them. Whilst the cost is slightly higher than with others, you get what you pay for namely good and reliable work, pleasant staff, excellent communications, accurate invoices and prompt service.
Customer in Wokingham Posted on 21/01/2019 , work completed 18/01/2019
Excellent service
Customer Service
Quality
Value
Annual boiler and gas fire service carried as always with diligence professionalism and courtesy. Scott arrived on time and with no fuss got on with the work. Jake and team have been our plumbers for many years and I would highly recommend them to you. Gillian Heap
Customer in Bracknell Forest Posted on 17/01/2019 , work completed 16/01/2019
Boiler service
Customer Service
Quality
Value
Boiler service completed. Good time keeping and notification of arrival in advance. Pleasure to talk to, helpful in description of tasks and met all needs including expected pricing. Lucas team excellent in arranging call out when issues arose before Christmas and again very timely and helpful.
Customer in Reading Posted on 14/01/2019 , work completed 11/01/2019
I won't use any other plumbing\heating company from now on
Customer Service
Quality
Value
My builder quoted me 750 pounds for some new pipes to be replaced because I had a 'supposed' gas leak. I wanted another quote, so called out Lucas plumbing and heating. They did various leak test checks and discovered that I had no gas leak. They also pointed out various shortcomings in my builders work that I should get them to fix. If I hadn't got them in for the quote I would never have know about the shoddy workmanship of my builder. Lucas Plumbing and Heating could have went along with replacing the pipes themselves for 750 pounds, but they didn't. They were completely honest and upfront. I think that says a lot about this company and their employees. They then sent me a report with photos of the issues so I could pass to my builder to fix. I'm so impressed with them that I will be recommending all my friends use them too. I now will use no one else except Lucas Plumbing and Heating.
Customer in Wokingham Posted on 11/01/2019 , work completed 11/01/2019
Great Plumbing Professionals
Customer Service
Quality
Value
I have been using Lucas Plumbing on a regular basis recently and due to their work ethics, quality, workmanship and time keeping I wouldn't use anyone else in the future. I highly recommend them to anyone as they do exactly what it says on the tin with an all-round professional feel to match. Finally I have found a plumber who does what they say they are going to without the excuses..
Customer in Hampshire Posted on 10/01/2019 , work completed 09/01/2019
5 star work, 5 star service
Customer Service
Quality
Value
We have used Lucas plumbing for several years for everything from replacing boilers to installing air conditioning and many small repairs in between. They are always very responsive, extremely professional and reasonably priced. Everyone from the company is incredibly polite and easy to work with. They have taken calls from us on holidays and the owner, Jake, has even come out on a Sunday night to fix a boiler when we had no heat. They are an amazing company with GREAT customer service. I cannot recommend them enough!
Customer in Surrey Posted on 08/01/2019 , work completed 07/01/2019
Repair of Boiler and heating
Customer Service
Quality
Value
Lucas Heating and Plumbing's engineer was prompt, polite, knowledgeable and efficient. We were made aware of what was wrong and how it should be put right. I would have no hesitation in recommending them.
Customer in Wokingham Posted on 02/01/2019 , work completed 21/12/2018
Great work
Customer Service
Quality
Value
Installation of new hot water tank, three way valve, and Nest.
The Scientist Posted on 26/12/2018 , work completed 26/12/2018
A1 Company
Customer Service
Quality
Value
Boiler service and pump check before Christmas. Slick, competent admin and excellent engineer on site.
Reading Central Posted on 20/12/2018 , work completed 20/12/2018
Superb service
Customer Service
Quality
Value
My boiler stopped working due to a friend fitting a component incorrectly which resulted in it overheating and also the hot water tank did not work.
Longfellow. Posted on 17/12/2018 , work completed 17/12/2018
Best service
Customer Service
Quality
Value
Kitchen waste pipes replaced
Ian J Posted on 07/12/2018 , work completed 07/12/2018
bolier repair-call out
Customer Service
Quality
Value
Very good and fantastic company they did a good job with my boiler, I would recommend this company to carry work out on your home or company building
dom1871 Posted on 08/11/2018 , work completed 08/11/2018
Plumbing at it's best
Customer Service
Quality
Value
Chemical descale unvented hot water system using Kamco HD Chemicals. Work carried out according to quotation in time scale and completed in a clean and satisfactory manner. We were having almost non existing hot water which other companies had problems in correcting until Lucas diagnosed and corrected the problem and we now have very good water pressure.
Robert B Posted on 07/11/2018 , work completed 07/11/2018
Great service from Lucas
Customer Service
Quality
Value
Great company. Needed a gas safety certificate and service at short notice and they helped me out. Prompt friendly professional and courteous all round. Definitely would use again.
N.James, Which Reviewer Posted on 02/11/2018 , work completed 02/11/2018
A happy customer.
Customer Service
Quality
Value
A new hob fitted. In the past toilets fitted.
Rex, Which Reviewer Posted on 02/11/2018 , work completed 02/11/2018
Excellent swift work
Customer Service
Quality
Value
New valve for the radiator and bleeding done.
Yasmin, Which Reviewer Posted on 01/11/2018 , work completed 01/11/2018
Pleased with the work
Customer Service
Quality
Value
My shower was only producing lukewarm water. Lucas cam to assess the problem identified it and set up a date to repair it within a week. On the day they arrived promptly and repaired the fault quickly and without a fuss
Maggie Shep, Which Reviewer Posted on 29/10/2018 , work completed 29/10/2018
Boiler Renewal Review
Customer Service
Quality
Value
Lucas Plumbing installed a new boiler with associated pump valves etc. We found them to be very knowledgeable and conscientious. They did a very thorough high quality job and cleared up after themselves each day. When arranging the work they were always very quick to respond to queries.
JV Wokingham, Which Reviewer Posted on 19/10/2018 , work completed 19/10/2018
Good service
Customer Service
Quality
Value
They replaced old oil fired boiler 4 years ago and have serviced annually since then. A faulty pump was replaced 10 days ago when CH failed. Always efficient and punctual.
Church Lodge, Which Reviewer Posted on 15/10/2018 , work completed 15/10/2018